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Some of the rooms have sea views and are en-suite, while the home has its own treatment room, a secure patio area, a conservatory and three activity rooms.
Meals are made in-house every day and residents and service users...
Osborne House, in Clevedon, provides residential dementia care while maintaining an environment where adults with sensitive mental health needs can feel relaxed and have permanent access to a skilled care and support team.
Some of the rooms have sea views and are en-suite, while the home has its own treatment room, a secure patio area, a conservatory and three activity rooms.
Meals are made in-house every day and residents and service users have the opportunity to participate in numerous outings due to minibus availability.
Day care is offered to allow family carers to have a break, allow the home to support non-residents when they can.
In January 2017 Osborne House achieved an 'Outstanding' CQC rating.
Care Provided by Osborne House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 32 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Osborne House to confirm what's included and get a personalised quote:
We include most things in our weekly fee. Although Hairdressing is separate as arranged for you. We have a small list of what you may have to pay for should you need it. We accept council rates with a top up. However we offer fully trained staff, people that know how to support and care for residents with dementia. We believe the ethos of having choice and making that happen is more important than any fee you pay.
The price(s) shown are provided by the care home. Contact Osborne House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Osborne Care Homes Ltd
- Private Owned
Person in charge
- Justine Brown (Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2021
- Number of floors: 1
Room Information
- Single Rooms (30)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (5)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Visitors are requested to be sensible around meal times, guests are welcome to enjoy a meal with the resident- this is encouraged but please do not interrupt their eating time. Visitors, for the safety of residents and staff, will not be let in after 9pm unless otherwise arranged.
Parking
- Parking is at own risk on the drive or down on the road near by.
Osborne House Reviews (63)
Osborne House has a Review Score of 10 (9.952) out of 10, based on 23 reviews in the last 2 years.
Over all time Osborne House has 63 reviews.
Visited my grandmother in January, I live abroad so I can't see her as much as I'd like, but I was very happy and relieved that she is in such a wonderful environment, with super nice staff and being cared for ..
Visited my grandmother in January, I live abroad so I can't see her as much as I'd like, but I was very happy and relieved that she is in such a wonderful environment, with super nice staff and being cared for ..
Thank you for leaving such lovely feedback- the staff will be delighted with your kind words.
I cannot praise too highly the care offered by Osborne House. In my opinion - as detailed below - it rates 5,stars in all areas. It is extremely well managed and the fact that in the many months my husband was in care there was continuity of staff all of whom were very positively involved with the...
I cannot praise too highly the care offered by Osborne House. In my opinion - as detailed below - it rates 5,stars in all areas. It is extremely well managed and the fact that in the many months my husband was in care there was continuity of staff all of whom were very positively involved with the wellbeing/care of the residents. Smiling faces abound and each resident is known and addressed by name. There is a genuine atmosphere of love of their residents at Osborne House.
Thank you so much for your incredibly kind words- it means the world to hear such positive feedback.
I can not recommend Osborne house enough. My stepdad watched rugby, sang, did the activities he enjoyed and was given the food he liked and great care. I found those caring for him super committed to doing their best and staff communication was really good. As relatives we were also cared for...
I can not recommend Osborne house enough. My stepdad watched rugby, sang, did the activities he enjoyed and was given the food he liked and great care. I found those caring for him super committed to doing their best and staff communication was really good. As relatives we were also cared for really well. We were so fortunate to find somewhere like this.
Thank you so much for your lovely words-so glad to hear of your positive experience at what can be a very difficult time. It means so much to the staff.
I highly recommend Osborne House to anyone seeking a care home for a beloved relative. Osborne House is exceptional and different for many reasons. From the moment you walk through the door, you feel at ease. It is beautifully decorated, homely and clean. It is a safe and kind environment. A weekly...
I highly recommend Osborne House to anyone seeking a care home for a beloved relative. Osborne House is exceptional and different for many reasons. From the moment you walk through the door, you feel at ease. It is beautifully decorated, homely and clean. It is a safe and kind environment. A weekly schedule of entertainment and activities is in place to keep the home filled with music, laughter, fun and happiness. Every single member of staff is dedicated to their role; caring, kind and providing all the support needed. My mum has been with Osborne House for the past three years and I know she is in the safest of hands. With sincere thanks to all those who care for her.
Osborne House is a very pleasant care home. The staff are very welcoming. My brother is happy there. There are many activities to keep the residents occupied. I'm kept updated with everything and can join in with many of the things happening. I have nothing but praise for Osborne House.
Osborne House is a very pleasant care home. The staff are very welcoming. My brother is happy there. There are many activities to keep the residents occupied. I'm kept updated with everything and can join in with many of the things happening. I have nothing but praise for Osborne House.
It is like a home from home feel with caring and kind staff.
It is like a home from home feel with caring and kind staff.
Thank you so much for the lovely feedback, it means a huge amount to the all the staff who work so hard to make Osborne House such a special home.
Dad was only in Osborne House for a short time, unfortunately. During the time he was there, all members of staff were friendly, professional, polite, caring and dedicated. I was so happy Dad was in such safe and caring hands during his last few weeks of life; they really went over and above the...
We are so grateful to have found you. I would thoroughly recommend Osborne House to anyone.
Every member of the team was so friendly and welcoming and showed such care and compassion. From our first visit we could see how your residents and their comfort were so...
Every member of the team was so friendly and welcoming and showed such care and compassion. From our first visit we could see how your residents and their comfort were so important to you.
It is a shame that our Aunt was not in better health as we are sure that she would have been very happy there.
Our Aunt was not with you for very long but staff had already built a bond with her and us. We would like to especially mention one of the nurses who made sure that we were kept informed of her situation and showed a genuine closeness. It was evident that each resident has a place in your hearts.
Thank you for making her last days safe and comfortable and her passing dignified and peaceful.
First and foremost, mum is happy and due to the constant care and stimulation she is given her...
First and foremost, mum is happy and due to the constant care and stimulation she is given her concentration and memory have improved despite dementia.
The staff at Osborne House are professional, courteous, caring and cheerful. They receive family members warmly and have good communication skills, as a Registered Nurse myself I have great respect for them all. There are also regular newsletters which have been much appreciated during lockdown, including photos of the residents taking part in various activities.
The home is tastefully decorated and spotlessly clean. The main residents' lounge overlooks the River Severn. The meals are always well presented with attention to any dietary needs.
From the management, the care team through to the catering, housekeeping and reception staff I have found them to be friendly, cheerful and caring not only towards our loved one but to the whole family,...
From the management, the care team through to the catering, housekeeping and reception staff I have found them to be friendly, cheerful and caring not only towards our loved one but to the whole family, you always feel welcomed when visiting.
Throughout these past two dreadful years Osborne House have gone above and beyond to keep the residents safe and kept the families informed. Facilitating contact through different means in order for the families to keep in touch, all the while keeping the safety of residents and staff uppermost in mind.
The Osborne House family social media page has been invaluable during restricted access.
I would have no hesitation in recommending Osborne House to others whose loved one needs a loving, caring environment, a home from home.
They have exceeded in every way to make sure mum feels safe and is happy every day.
Their care for the most important person in my life is amazing and it’s so nice to know mum is not only safe but enjoying life surrounded by friendly faces.
They have exceeded in every way to make sure mum feels safe and is happy every day.
Their care for the most important person in my life is amazing and it’s so nice to know mum is not only safe but enjoying life surrounded by friendly faces.
Thank you for the lovely review. It is a pleasure to care for your lovely mum.
I cannot praise the staff at Osborne House enough, they are all superheroes to me. My mother has been a resident for two years and receives the most wonderful care, she is happy and well cared for and this means everything to me and my sisters. Osborne House is a happy home for the residents, the...
I cannot praise the staff at Osborne House enough, they are all superheroes to me. My mother has been a resident for two years and receives the most wonderful care, she is happy and well cared for and this means everything to me and my sisters. Osborne House is a happy home for the residents, the level of care is excellent, we are kept informed and always updated even through the tough times of Covid restrictions. I could not wish for a better home for Mum.
Superheroes is a great compliment thank you. Looking after your mum is a great pleasure.
The Great Team at Osborne House have done and are doing a wonderful job caring for my Mother. Mum has dementia and the team care for all her needs and are very patient and kind. Mum seems very happy there and enjoys herself participating in the various games they play and regularly joins in with...
The Great Team at Osborne House have done and are doing a wonderful job caring for my Mother. Mum has dementia and the team care for all her needs and are very patient and kind. Mum seems very happy there and enjoys herself participating in the various games they play and regularly joins in with the sing songs.
Thank you. Mums a great singer and a lovely lady its a pleasure to look after her.
I feel reassured that Mum's care is adapted to her needs and is in a...
I feel reassured that Mum's care is adapted to her needs and is in a place of safety with staff who treat her as an individual whilst giving her the support and affection she wishes to be given.
I am confident in their ability to care for her. She certainly seems to be at home there and can’t wait to get back if we go out for a few hours.
Thank you for your kind words. It is a great pleasure to care for your mum she is so lovely.
Excellent care home with super caring staff they are amazing. Brilliant for those with dementia have up to date facilities and offer lots of interactive activities with groundbreaking support. I can’t recommend this home any more highly it is absolutely first class. I moved my dad here from another...
Excellent care home with super caring staff they are amazing. Brilliant for those with dementia have up to date facilities and offer lots of interactive activities with groundbreaking support. I can’t recommend this home any more highly it is absolutely first class. I moved my dad here from another care home and have been so pleased I did he is so happy here.
Thank you for your lovely kind words. We are so glad you moved your dad here too, he is a lovely man.
My wife has bow been a resident for four years and during that time I have found the dedicated staff always strive to carry out their duties in a professional and caring manner. Nothing is too much trouble whether it be by day or night. I have also eaten in the house a number of times,...
My wife has bow been a resident for four years and during that time I have found the dedicated staff always strive to carry out their duties in a professional and caring manner. Nothing is too much trouble whether it be by day or night. I have also eaten in the house a number of times, pre-pandemic and found there to be a good selection well served and enjoyed by all.
Thank you for your lovely words. So nice to read you enjoyed the food.
Mum has been at Osborne House for 2 years now having arrived just before Covid! It's like a home from home with a real "family" feel may be in part due to its size (unlike some very large homes we viewed before Osborne). Mum has settled well and is far less anxious and confused and I'm sure she...
Mum has been at Osborne House for 2 years now having arrived just before Covid! It's like a home from home with a real "family" feel may be in part due to its size (unlike some very large homes we viewed before Osborne). Mum has settled well and is far less anxious and confused and I'm sure she enjoys the views from the conservatory. The care is excellent with really good communication when mums been poorly. During a few hospital admissions, Osborne helped with liaison so we could get her discharged quicker and back home where I know she feels safe.
Thank you for your kind words. Mum really does enjoy the views from the conservatory.
My husband was so unwell. His final wish was not to pass at home. The hospice was full. No one could help. Until the manager stepped in. She was amazing. She helped me sort a private ambulance to get my husband to Osborne House. She organised for him to go in a lovely room with a view of the sea....
My husband was so unwell. His final wish was not to pass at home. The hospice was full. No one could help. Until the manager stepped in. She was amazing. She helped me sort a private ambulance to get my husband to Osborne House. She organised for him to go in a lovely room with a view of the sea. She not only did this but even drove to the doctors and chemist to get his medication ready for his final days. The care was incredible allowing us as a family to say goodbye together. They listened to all our wishes. They went above and beyond. They have even put a memory plaque in the memory garden so I can go and sit there.
Whenever I visit this place I’m always overwhelmed by how loving and caring the staff are. Nothing is too much trouble, and they always make time for you, whether you’re a resident or a visitor.
I guess the staff are treated really well by the management. I’ve...
Whenever I visit this place I’m always overwhelmed by how loving and caring the staff are. Nothing is too much trouble, and they always make time for you, whether you’re a resident or a visitor.
I guess the staff are treated really well by the management. I’ve never seen a carer looking miserable or stressed.
Maybe it is also because the staffing levels are more than adequate so the staff aren’t stretched to breaking point.
I am sure the residents have a more active social life than I do. There’s always something on offer, be it in the home or trips out. There are dances and guest singers to help keep people entertained and a vast array of other activities too.
There is always a room to go to if peace and quiet is needed but the staff are always vigilant and make a point of keeping an eye on everyone, no matter where they are.
Having seen about a dozen other places in the Bristol area, this is by far the best, in my opinion.
Keep up the good work.
All of the staff at Osborne House are fantastic and make it fun and entertaining for residents and go out of their...
All of the staff at Osborne House are fantastic and make it fun and entertaining for residents and go out of their way to make everybody comfortable - nothing is too much trouble. At the same time, the necessary dignity and care are provided. The rooms are clean and functional and the pamper room is excellent, enabling residents to have their hair done, have manicures and see a chiropodist.
Visitors are greeted by friendly staff and are always made to feel welcome. The regular newsletters and updates on Facebook are a bonus and keep families briefed on what is happening - as Mum always forgets to tell me!
Everything considered I am relieved to have found Osborne House and to know that mum is having the best care at her time of life.
Thank you and well done to everybody at Osborne House.
Ah, thank you so much we are glad you feel welcome. Please remember my door is always open.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 December 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Osborne House.
There are no upcoming events for Osborne House.
Awards / Recognitions (5)
- 01 Feb 2026Recipient: Osborne House
- 26 Sep 2024Recipient: Osborne House
- 19 Oct 2023Recipient: Osborne House
Accreditations
There are no accreditations posted yet for Osborne House.
Meet the Team (2)

I am the Home Manager at Osborne House with over 12 years of experience in the care industry. I am a motivated individual with skills in managing...
I am the Home Manager at Osborne House with over 12 years of experience in the care industry. I am a motivated individual with skills in managing patient care, coordinating, and collaborating with medical staff and our amazing care team here at Osborne. I am personally passionate about providing quality care and support for both residents and their families to help succeed in providing an enriched home-based care setting, putting our residents at the heart of everything we do.

Hi, my name is Becky and I provide administration support to both Worcester Lodge and Osborne House. Prior to this role, I have been an operations manager for a five-star retreat. Outside of work, my two children and Labrador puppy keep me busy!
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