Submit a Review for Hallmark Lakeview
Lightwater Road, Lightwater, GU18 5XQ
View full details of Hallmark LakeviewLatest Reviews for Hallmark Lakeview
27 May 2026
Moving my grandma into Lakeview Care Home couldn't have been better. The staff are all wonderful and very friendly. It feels as though they care about the whole family too, not just residents, and keep you updated on everything. The facilities are amazing, and having a hairdresser on-site is very
helpful and nice. Every day, they have activities and events in line with the seasons, which I think helps residents know what's going on. The visit from the nursery children weekly, my grandma loves and it is a brilliant idea.
27 May 2026
Very helpful staff.
Very clean and well presented.
27 May 2026
I'd like to thank the staff (every person I have interacted with) for the incredible care they are giving my mother, who has dementia. They are all gentle, caring, professional, and also patient. The staff are always smiling and encouraging. We feel that our mother is in a family home, not just a
care home. She is wrapped in caring arms. I just wish this standard of care could be extended to all people who suffer from dementia in the whole country.
22 May 2026
A loving and caring environment with wonderful staff and facilities.
18 May 2026
Mum is well looked after and supported. When she's upset, they calm her down, and today she was the calmest I've seen her in ages. The people that work here are just so lovely.
07 May 2026
My husband and I came to visit Lakeview in order to move my mother in law. As soon as we entered reception, we felt at home. The receptionist was so helpful, and the management went above and beyond to make her move stress-free for her and us. The staff are wonderful, and her care is worry-free for
us. When we visit, we feel like one of the family. There are so many activities that we join in too. My mother in law loves it here, and we know she is in safe, happy and has a laugh with the staff. Thank you so much.
07 May 2026
Very satisfied!!
07 May 2026
Explained to the reception desk that the gutter was badly leaking, noisy at night during sleep, with 1 litre a minute pouring down. Gave room number and notified the maintenance, fixed within a few days - happy.
07 May 2026
I would like to write and thank all the staff at Lakeview for their excellent care that they give. The home is well organised, clean, welcoming and well run.
07 May 2026
In my opinion, Lakeview Care Home provides exemplary standards of care, from the management and all staff, including receptionists, they are very approachable, helpful, and ensure residents are given respect, compassion, dignity and understanding of their individual needs. The home is
well-maintained throughout. I am so grateful that my sister has settled in so well in this safe and friendly atmosphere.
01 May 2026
Every single person at Lakeview is committed to providing the best possible care for my mum.
17 April 2026
Lovely place to visit.
13 April 2026
I visited, whilst on holiday, a dear friend who was able to tell me so much about the home and the care she is receiving. Everything she told me exceeded all other homes I have visited. An excellent place to visit.
13 April 2026
As an initial comment, Lakeview and its staff are always welcoming for residents and visitors.
A specific comment relates to the care of my mother-in-law following a recent fall. She was kindly cared for with dignity, with her comfort and wellbeing at the forefront. She is now on the mend, and we
were fully kept informed.
The staff are exceptional throughout.
13 April 2026
The staff are incredibly kind and attentive. It is so lovely to know my mum is safe and cared for by genuine people.
11 March 2026
Receptionists very welcoming.
Staff very approachable and answer any concerns.
They are very attentive to Mum.
11 March 2026
The best of care.
03 March 2026
Everyone is very friendly, helpful and caring. Lovely atmosphere and my mum is very content living here.
27 February 2026
I am delighted with the care and attention you are giving my brother Eamon.
25 February 2026
My brother Eamon is being so well looked after here - it is a pleasure to see him happy and content in this environment. My phone calls concerning Eamon are always well-informed.
Latest Reviews for Hallmark Lakeview
27 May 2026
Moving my grandma into Lakeview Care Home couldn't have been better. The staff are all wonderful and very friendly. It feels as though they care about the whole family too, not just residents, and keep you updated on everything. The facilities are amazing, and having a hairdresser on-site is very
helpful and nice. Every day, they have activities and events in line with the seasons, which I think helps residents know what's going on. The visit from the nursery children weekly, my grandma loves and it is a brilliant idea.
27 May 2026
Very helpful staff.
Very clean and well presented.
27 May 2026
I'd like to thank the staff (every person I have interacted with) for the incredible care they are giving my mother, who has dementia. They are all gentle, caring, professional, and also patient. The staff are always smiling and encouraging. We feel that our mother is in a family home, not just a
care home. She is wrapped in caring arms. I just wish this standard of care could be extended to all people who suffer from dementia in the whole country.
22 May 2026
A loving and caring environment with wonderful staff and facilities.
18 May 2026
Mum is well looked after and supported. When she's upset, they calm her down, and today she was the calmest I've seen her in ages. The people that work here are just so lovely.
07 May 2026
My husband and I came to visit Lakeview in order to move my mother in law. As soon as we entered reception, we felt at home. The receptionist was so helpful, and the management went above and beyond to make her move stress-free for her and us. The staff are wonderful, and her care is worry-free for
us. When we visit, we feel like one of the family. There are so many activities that we join in too. My mother in law loves it here, and we know she is in safe, happy and has a laugh with the staff. Thank you so much.
07 May 2026
Very satisfied!!
07 May 2026
Explained to the reception desk that the gutter was badly leaking, noisy at night during sleep, with 1 litre a minute pouring down. Gave room number and notified the maintenance, fixed within a few days - happy.
07 May 2026
I would like to write and thank all the staff at Lakeview for their excellent care that they give. The home is well organised, clean, welcoming and well run.
07 May 2026
In my opinion, Lakeview Care Home provides exemplary standards of care, from the management and all staff, including receptionists, they are very approachable, helpful, and ensure residents are given respect, compassion, dignity and understanding of their individual needs. The home is
well-maintained throughout. I am so grateful that my sister has settled in so well in this safe and friendly atmosphere.
01 May 2026
Every single person at Lakeview is committed to providing the best possible care for my mum.
17 April 2026
Lovely place to visit.
13 April 2026
I visited, whilst on holiday, a dear friend who was able to tell me so much about the home and the care she is receiving. Everything she told me exceeded all other homes I have visited. An excellent place to visit.
13 April 2026
As an initial comment, Lakeview and its staff are always welcoming for residents and visitors.
A specific comment relates to the care of my mother-in-law following a recent fall. She was kindly cared for with dignity, with her comfort and wellbeing at the forefront. She is now on the mend, and we
were fully kept informed.
The staff are exceptional throughout.
13 April 2026
The staff are incredibly kind and attentive. It is so lovely to know my mum is safe and cared for by genuine people.
11 March 2026
Receptionists very welcoming.
Staff very approachable and answer any concerns.
They are very attentive to Mum.
11 March 2026
The best of care.
03 March 2026
Everyone is very friendly, helpful and caring. Lovely atmosphere and my mum is very content living here.
27 February 2026
I am delighted with the care and attention you are giving my brother Eamon.
25 February 2026
My brother Eamon is being so well looked after here - it is a pleasure to see him happy and content in this environment. My phone calls concerning Eamon are always well-informed.