Submit a Review for Hallmark Lakeview
Lightwater Road, Lightwater, GU18 5XQ
View full details of Hallmark LakeviewLatest Reviews for Hallmark Lakeview
03 March 2026
Everyone is very friendly, helpful and caring. Lovely atmosphere and my mum is very content living here.
27 February 2026
I am delighted with the care and attention you are giving my brother Eamon.
25 February 2026
My brother Eamon is being so well looked after here - it is a pleasure to see him happy and content in this environment. My phone calls concerning Eamon are always well-informed.
30 January 2026
Exceptional level of care. I can happily leave my mother at Lakeview with absolute certainty that she will be looked after to the highest standards. All the staff are wonderful, from receptionists to carers to managers.
28 January 2026
Excellent facilities with very professional, friendly and caring staff.
My mother has settled in so quickly and is very happy here.
21 January 2026
I would recommend Lakeview. The staff are kind, patient and genuinely compassionate, always taking the time to listen and treat residents with dignity and respect.
Thome itself is clean, comfortable and well-maintained with a warm and friendly atmosphere.
13 January 2026
Everyone has been welcoming and friendly, and my mother has settled in well and is very happy.
13 January 2026
We cannot thank the staff at Lakeview enough for providing a home from home for both our mother and for us, her family. Lakeview is a wonderful home with dedicated, caring staff that truly understand how to provide the perfect environment for dementia care. Our mother must feel loved; she is treated
with such dignity and care, no matter what.
13 January 2026
Care and attention to detail are extraordinary. Kindness and intelligence are prioritised. My father-in-law has come alive here in a way we simply could not have imagined a year ago. We could not be any more grateful. Excellent!
07 January 2026
Staff always helpful & very nice. Facilities are great, and our relative is well cared for, meaning our minds are at rest and we don't worry.
03 December 2025
Mum has joined in with some great activities this month - she's well looked after & stimulated. It's a relief for me to know she's so well cared for. Thank you!
02 December 2025
Dad has been at Lakeview for 8 months now and has settled really well. The staff are attentive, friendly, caring and treat everyone with care, respect and as individuals. The atmosphere is so lovely, and it is a pleasure to visit. Thank you for everything.
02 December 2025
I am always impressed by the staff & room. Very good.
02 December 2025
The staff are always here to help & sort out any problem. I am absolutely happy with the service.
Everybody is so welcoming and helpful, and caring. First class care home.
27 November 2025
What an absolutley brilliant care home.
Every member of staff whether receptionist, senior and head of department - every one treat their residents with respect and kindness. I wish all care homes were as brilliant as this one.
20 November 2025
Fabulous afternoon with Dwhali celebrations. Mum so happy in her new home. Thank you to all the lovely staff at Lakeview for making Mum so welcome.
12 November 2025
Great home. Brilliant team.
11 November 2025
I always feel Mum is loved and cared for by the staff. It's reassuring to know she is in good hands.
20 October 2025
My husband and I visited Lakeview to enquire about respite care for my mother-in-law, who has been finding it difficult to live independently while recovering from an infection. From our first telephone enquiry, through our initial and subsequent visits, we were met with kindness and understanding
by everybody that we came into contact with. For now, she has decided that she would like to explore whether she can be supported to stay in her own home, but from everything we saw Lakeview seems a wonderful home for supported living.
02 September 2025
My dad had 9 weeks at care view while he was waiting for a room at a care home at Kew in Wimbledon. The admission to Lakeview quite honestly saved dad and the family after a long hospital admission where he had been critically ill and was no longer safe to go back home. Every member of staff from
carer to nurse to activities co-ordinator to kitchen staff to receptionist were so attentive to dad and treated him like a member of their own family. My dad was shy and introvert but they managed to engage him in activities to keep him stimulated. They even baked him a huge cake and celebrated his birthday the day after he arrived. Any emails and queries I raised were answered promptly and the atmosphere of the home was very positive and uplifting. Highly recommend.
Latest Reviews for Hallmark Lakeview
03 March 2026
Everyone is very friendly, helpful and caring. Lovely atmosphere and my mum is very content living here.
27 February 2026
I am delighted with the care and attention you are giving my brother Eamon.
25 February 2026
My brother Eamon is being so well looked after here - it is a pleasure to see him happy and content in this environment. My phone calls concerning Eamon are always well-informed.
30 January 2026
Exceptional level of care. I can happily leave my mother at Lakeview with absolute certainty that she will be looked after to the highest standards. All the staff are wonderful, from receptionists to carers to managers.
28 January 2026
Excellent facilities with very professional, friendly and caring staff.
My mother has settled in so quickly and is very happy here.
21 January 2026
I would recommend Lakeview. The staff are kind, patient and genuinely compassionate, always taking the time to listen and treat residents with dignity and respect.
Thome itself is clean, comfortable and well-maintained with a warm and friendly atmosphere.
13 January 2026
Everyone has been welcoming and friendly, and my mother has settled in well and is very happy.
13 January 2026
We cannot thank the staff at Lakeview enough for providing a home from home for both our mother and for us, her family. Lakeview is a wonderful home with dedicated, caring staff that truly understand how to provide the perfect environment for dementia care. Our mother must feel loved; she is treated
with such dignity and care, no matter what.
13 January 2026
Care and attention to detail are extraordinary. Kindness and intelligence are prioritised. My father-in-law has come alive here in a way we simply could not have imagined a year ago. We could not be any more grateful. Excellent!
07 January 2026
Staff always helpful & very nice. Facilities are great, and our relative is well cared for, meaning our minds are at rest and we don't worry.
03 December 2025
Mum has joined in with some great activities this month - she's well looked after & stimulated. It's a relief for me to know she's so well cared for. Thank you!
02 December 2025
Dad has been at Lakeview for 8 months now and has settled really well. The staff are attentive, friendly, caring and treat everyone with care, respect and as individuals. The atmosphere is so lovely, and it is a pleasure to visit. Thank you for everything.
02 December 2025
I am always impressed by the staff & room. Very good.
02 December 2025
The staff are always here to help & sort out any problem. I am absolutely happy with the service.
Everybody is so welcoming and helpful, and caring. First class care home.
27 November 2025
What an absolutley brilliant care home.
Every member of staff whether receptionist, senior and head of department - every one treat their residents with respect and kindness. I wish all care homes were as brilliant as this one.
20 November 2025
Fabulous afternoon with Dwhali celebrations. Mum so happy in her new home. Thank you to all the lovely staff at Lakeview for making Mum so welcome.
12 November 2025
Great home. Brilliant team.
11 November 2025
I always feel Mum is loved and cared for by the staff. It's reassuring to know she is in good hands.
20 October 2025
My husband and I visited Lakeview to enquire about respite care for my mother-in-law, who has been finding it difficult to live independently while recovering from an infection. From our first telephone enquiry, through our initial and subsequent visits, we were met with kindness and understanding
by everybody that we came into contact with. For now, she has decided that she would like to explore whether she can be supported to stay in her own home, but from everything we saw Lakeview seems a wonderful home for supported living.
02 September 2025
My dad had 9 weeks at care view while he was waiting for a room at a care home at Kew in Wimbledon. The admission to Lakeview quite honestly saved dad and the family after a long hospital admission where he had been critically ill and was no longer safe to go back home. Every member of staff from
carer to nurse to activities co-ordinator to kitchen staff to receptionist were so attentive to dad and treated him like a member of their own family. My dad was shy and introvert but they managed to engage him in activities to keep him stimulated. They even baked him a huge cake and celebrated his birthday the day after he arrived. Any emails and queries I raised were answered promptly and the atmosphere of the home was very positive and uplifting. Highly recommend.