Submit a Review for Olive Tree House
Chessel Drive, Patchway, Bristol, BS34 5BH
View Full Details of Olive Tree HouseLatest Reviews for Olive Tree House
02 July 2025
Dad moved from the flats attached to Olive Tree Court for end of life care. The care home is immaculate and the staff are brilliant. They are always happy to answer any questions and very accommodating to dietary requests. I visit almost every day and it is lovely to see familiar carers day after day rather than a high turnover of staff. Dad is extremely well cared for, his personal hygiene is excellent and the staff extremely friendly to him. It is a calm , relaxed environment with no-one rushing around. Nothing is too much trouble.
02 July 2025
Staff do a very good job looking after mum who is not easy to deal with. Mum's room is excellent. The home has excellent facilities and the hall providing activities which mum probably cannot really appreciate.
30 June 2025
My dad has been in Olive Tree since October '24 his care has been excellent with all staff treating with care and dignity special mention to his floor leader and entertainment lady.
23 June 2025
The nurses are very friendly and helpful. They are very professional and are aware of all of my father-in-law's needs and requirements. They encourage him to eat and drink all the appropriate food. They encouraged us to bring his tape-recorders and CD's for him to listen to. They encourage him to go into the lounge when he is capable of this. Overall, they display great care towards his personal hygiene, eating and drinking and I feel confident that they are caring well for him.
23 June 2025
The staff at Olive Tree House are excellent. They attend to my dad's needs extremely well. The nurses always keep me updated with dad's progress. Overall, I am very pleased with the management and nurses who provide an excellent service.
13 June 2025
Excellent venue & food. Staff visited to check how things were going & check on the customer. All family were welcomed. Day activities lady was great, took photos and will share with family. Thank you for making my uncle's 92nd birthday so special.
13 June 2025
I would like to say a big thank you to Olive Tree for letting us use the bar for my dad's 92nd birthday. The buffet food was also amazing, thank you. I would also like to thank the event coordinator; she was brilliant, thank you. This nursing home has always been there for my dad, and so glad he came here to be looked after. I would recommend this home to anyone. Thank you.
13 June 2025
I like to say thank you to the chef and his staff for. A lovely display of food that they done for my husband's birthday we was all so delightful it was great also the lady who decoration the room for us was very good. Thank you very much Olive Tree Home for what you done on his birthday.
13 June 2025
Super afternoon spent celebrating my uncles 92nd birthday.
13 June 2025
I attended my brother's 92nd birthday, and the service was above and beyond. The staff were excellent, and I could see my brother's reaction was excellent as they were so friendly and caring. The catering was also five-star, and thank you to all who gave my brother such a wonderful birthday.
28 May 2025
My dear mum has settled in really well on to floor 1 and they are an amazing, caring team. The events help her to be included as she loves and thrives on having company.
12 May 2025
This care home for my mother-in-law is satisfactory. The staff are very friendly and welcoming. I'm not here when it's mealtimes so I don't know how the food is but my mother-in-law doesn't complain. She has no mobility and is bed-bound. She tells me she worries someone will come into her room at night, which is a little worrying! I'm not sure that has happened though but sometimes someone wanders in unexpectedly and she has to press her "button" to summon someone to come and remove them. A little bit concerning.
09 May 2025
I am very touched by the attention and care of the staff. Your support during this difficult time for the seriously ill father is greatly appreciated.
09 May 2025
The staff at the home are very friendly and helpful. They provide first-class care for my mum. As her son, I am well informed regarding my mother's condition and I always feel welcome when my wife and I visit mum.
09 May 2025
Very friendly staff, very caring, special food wishes are being considered individually.
09 May 2025
I am satisfied and pleased with staff. They are understanding and helpful.
31 January 2025
My husband was made very welcome at Olive Tree House, from the start and despite his Dementia he settled well quite quickly. The nursing and care staff were good, they listened to us and acted on any concerns we had. When the inevitable happened the end of life care was compassionate towards him and his family.
30 January 2025
I found the staff very polite and friendly and they look after my mate very well. I also found the place is very clean and tidy and I would recommend it to anybody.
29 January 2025
My wife has been in care since March 2024. I have found the carers to be excellent, courteous and very helpful. Activities are very good and pantomime excellent.
28 January 2025
Most care was very good, just a shame dad fractured him arm when with you. On leaving they have not given us any information on dad and where he is at now and any changes in him. Plus I just found out that you have permanently taken him off the doctors he has been with. I was told dad doctors would change but only on temporary bases, now dad is without doctors until I get to doctors to get form and fill out, but as I don't know doctors you use will have to sort that out.
Latest Reviews for Olive Tree House
02 July 2025
Dad moved from the flats attached to Olive Tree Court for end of life care. The care home is immaculate and the staff are brilliant. They are always happy to answer any questions and very accommodating to dietary requests. I visit almost every day and it is lovely to see familiar carers day after day rather than a high turnover of staff. Dad is extremely well cared for, his personal hygiene is excellent and the staff extremely friendly to him. It is a calm , relaxed environment with no-one rushing around. Nothing is too much trouble.
02 July 2025
Staff do a very good job looking after mum who is not easy to deal with. Mum's room is excellent. The home has excellent facilities and the hall providing activities which mum probably cannot really appreciate.
30 June 2025
My dad has been in Olive Tree since October '24 his care has been excellent with all staff treating with care and dignity special mention to his floor leader and entertainment lady.
23 June 2025
The nurses are very friendly and helpful. They are very professional and are aware of all of my father-in-law's needs and requirements. They encourage him to eat and drink all the appropriate food. They encouraged us to bring his tape-recorders and CD's for him to listen to. They encourage him to go into the lounge when he is capable of this. Overall, they display great care towards his personal hygiene, eating and drinking and I feel confident that they are caring well for him.
23 June 2025
The staff at Olive Tree House are excellent. They attend to my dad's needs extremely well. The nurses always keep me updated with dad's progress. Overall, I am very pleased with the management and nurses who provide an excellent service.
13 June 2025
Excellent venue & food. Staff visited to check how things were going & check on the customer. All family were welcomed. Day activities lady was great, took photos and will share with family. Thank you for making my uncle's 92nd birthday so special.
13 June 2025
I would like to say a big thank you to Olive Tree for letting us use the bar for my dad's 92nd birthday. The buffet food was also amazing, thank you. I would also like to thank the event coordinator; she was brilliant, thank you. This nursing home has always been there for my dad, and so glad he came here to be looked after. I would recommend this home to anyone. Thank you.
13 June 2025
I like to say thank you to the chef and his staff for. A lovely display of food that they done for my husband's birthday we was all so delightful it was great also the lady who decoration the room for us was very good. Thank you very much Olive Tree Home for what you done on his birthday.
13 June 2025
Super afternoon spent celebrating my uncles 92nd birthday.
13 June 2025
I attended my brother's 92nd birthday, and the service was above and beyond. The staff were excellent, and I could see my brother's reaction was excellent as they were so friendly and caring. The catering was also five-star, and thank you to all who gave my brother such a wonderful birthday.
28 May 2025
My dear mum has settled in really well on to floor 1 and they are an amazing, caring team. The events help her to be included as she loves and thrives on having company.
12 May 2025
This care home for my mother-in-law is satisfactory. The staff are very friendly and welcoming. I'm not here when it's mealtimes so I don't know how the food is but my mother-in-law doesn't complain. She has no mobility and is bed-bound. She tells me she worries someone will come into her room at night, which is a little worrying! I'm not sure that has happened though but sometimes someone wanders in unexpectedly and she has to press her "button" to summon someone to come and remove them. A little bit concerning.
09 May 2025
I am very touched by the attention and care of the staff. Your support during this difficult time for the seriously ill father is greatly appreciated.
09 May 2025
The staff at the home are very friendly and helpful. They provide first-class care for my mum. As her son, I am well informed regarding my mother's condition and I always feel welcome when my wife and I visit mum.
09 May 2025
Very friendly staff, very caring, special food wishes are being considered individually.
09 May 2025
I am satisfied and pleased with staff. They are understanding and helpful.
31 January 2025
My husband was made very welcome at Olive Tree House, from the start and despite his Dementia he settled well quite quickly. The nursing and care staff were good, they listened to us and acted on any concerns we had. When the inevitable happened the end of life care was compassionate towards him and his family.
30 January 2025
I found the staff very polite and friendly and they look after my mate very well. I also found the place is very clean and tidy and I would recommend it to anybody.
29 January 2025
My wife has been in care since March 2024. I have found the carers to be excellent, courteous and very helpful. Activities are very good and pantomime excellent.
28 January 2025
Most care was very good, just a shame dad fractured him arm when with you. On leaving they have not given us any information on dad and where he is at now and any changes in him. Plus I just found out that you have permanently taken him off the doctors he has been with. I was told dad doctors would change but only on temporary bases, now dad is without doctors until I get to doctors to get form and fill out, but as I don't know doctors you use will have to sort that out.