I have made some very good friends indeed
Michael B (Resident)
I have found the care, nursing and management staff to be very professional and compassionate.
Michael M (Son of Resident)
The care my father has received over the past 3 plus years has been fantastic.
Helen M (Daughter of Resident)
Care homes fees are a guide and may vary based on an assessment to understand the level of care and support each resident will need.
These prices are only a guideline, please contact Olive Tree House to find out the exact price for your requirements.
Visitors welcome any time at Olive Tree House.
Private car park available.
Olive Tree House has a Review Score of 9.7 (9.670) out of 10, based on 32 reviews in the last 2 years.
Over all time Olive Tree House has 53 reviews.
5.0 out of 5
Hello,It's such a delight for us to be able to serve your Dad, given particularly he was already living with us in Olive Tree House! Your five star review will thrill my colleagues in Olive Tree, thank you. With my best wishes, CEO
4.0 out of 5
Hello,Thank you for your feedback. My colleagues will be delighted to read your comments. We do have lovely facilities and the Activities team is fantastic. I love their energy! Best wishes, CEO
5.0 out of 5
Hello, Thank you for your five star review. It's so lovely to read your positive comments, my Olive Tree colleagues will all be delighted. Thanks very much.
5.0 out of 5
Hello,Thank you for your feedback. It's great that you're bringing your Father in Law's music in for him. We all love to listen to our favourites don't we? My colleagues in Olive Tree House are terrific, thanks for recognising them, best wishes, CEO
5.0 out of 5
Hello,Thank you for your review. My colleagues in Olive Tree House will be delighted to read them. They're such lovely people, they genuinely care for residents and families, and each other. That's what makes Olive such a nice place to be. Cheers and thank you, Helen
5.0 out of 5
This sounds like the party of the year! Goodness what a bash, just fabulous. My colleagues are very good with parties, and the food is always good at Olive Tree. We're thrilled that the celebration was such a success, thank you for your comments. Cheers, Helen
5.0 out of 5
You are very welcome! Celebrations are exactly what the bar is for, and we should always celebrate birthdays! We really appreciate your feedback, it means a great deal to us, thank you, Helen
5.0 out of 5
Hello,You are most welcome! Our team had a super time getting everything ready for the party. We love to celebrate with families and birthdays are special. We appreciate your feedback, thank you, Helen
5.0 out of 5
Hello,I'm delighted to hear you had a great afternoon for what seems to have been a cracking 92nd party! Fantastic - just the way all birthdays should be celebrated. Cheers, Helen
5.0 out of 5
Hello,Thanks so much for your feedback. It certainly sounds like the birthday party went well! We appreciate receiving the strong positive ratings for our care and service, it really does give us all a lift. Thanks again, Helen
5.0 out of 5
Hello,Thank you for taking the time to provide us with your review. I am delighted to read your Mum has settled well with us, Olive Tree is a lovely home, filled with very warm, happy caring staff. I hope you and your Mum enjoy your time with us, best wishes, CEO
3.0 out of 5
HelloFirstly I am shocked to read your Mother in law's concern and have asked our Manager, Vlad to investigate immediately. We clearly want every resident to feel safe day and night. Thank you for telling us of her concern. It may well have been our night staff doing their checks on each resident which they make all endeavours to be unobtrusive but we will definitely investigate in any event. My best wishes to you and your family, thank you, Helen
4.0 out of 5
My colleagues are very caring and warm, you and your father matter greatly, we will do all we can to support in this difficult situation. With my best wishes, Helen
5.0 out of 5
Hello,Your feedback is really important to us, thanks for taking the time. I am delighted that you feel welcome as that is one of our most important goals - to make everyone feel welcome and at home with their Residents. With my best wishes, Helen
5.0 out of 5
Hello,Thanks so much for your feedback, it is greatly appreciated. Best wishes, Helen
5.0 out of 5
Thank you for your positive feedback. I am sure all my Colleagues will be delighted to receive your comments, thanks, Helen
5.0 out of 5
Thank you for taking the time to provide us with a review. We appreciate receiving everyone's feedback but when it is written in the time of loss, it's even more appreciated by us, thank you. I am so sorry for your loss. My colleagues in Olive Tree are marvellous, they're very capable and committed but it is the compassion and warmth that makes it such a lovely place to be. With my best wishes to your family.
4.0 out of 5
Thank you for your review, I am pleased to read you enjoyed your visit, please come again often! Cheers.
4.0 out of 5
Hello, thank you for taking the time to provide us with your feedback. I am delighted to read that your assessment of my colleagues on site is so positive. I consider them to be a very committed, capable and compassionate group of people who love what they do. This makes such a difference to a home and brings moments of joy daily for residents and staff alike. My very best wishes to you and your family.
4.0 out of 5
Hello, thank you for taking the time to provide us with your comments. I am concerned about the communication and other items you mention, I will speak with our team on site and ensure you receive information on these matters. I apologise for any inconvenience or worry they may have caused. That is clearly the absolute opposite of what we are endeavouring to achieve for your Father and your family, regards, Helen
The Review Score of 9.7 (9.670) out of 10 for Olive Tree House is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
Vlad is the Registered Manager for Rose Garden and Olive Tree House in Bristol, Vlad brings a wealth of experience and dedication to caring for the elderly. With a background as a nurse and extensive experience in management, his knowledgeable approach and expertise are invaluable, both to residents and his colleagues. Vlad is highly focused on meeting residents’ needs and supporting them fully to ensure the best possible outcomes and the highest quality of life. With a commitment to fostering a positive and joyful environment, he is also known for his sense of humour and his ability to make everyone laugh with his jokes!
Vlad’s vision as a manager is to create a nurturing and supportive atmosphere where residents feel valued, safe, and happy, while continuously reviewing and improving the quality of care provided.
Mutor has worked as a nurse in elderly care since moving to the UK from Ghana in 2019. She is passionate about working with older people and is compassionate in his approach to residents seeing it as a privilege to be part of each resident's life. Having worked in nursing homes in Somerset and Bristol, he brings his specialist knowledge to Olive Tree House, particularly in dementia care.
Mutor is committed to his personal and professional development and is always open to learning and taking on whatever challenge is next.
With 15 years of experience as a nurse in the NHS across a number of specialities, Sally discovered a passion for working with older people. Sally started working in care homes six years ago and has continued to develop her knowledge, particularly in dementia and palliative care. Sally's experience and expertise have seen her advance to the position of Clinical Manager at Olive Tree House.
Sally is just as busy outside of work with two teenage children and an enjoyment of swimming.
Original, creative and, in her words, “Mad as a box of frogs!”, Liz brings irrepressible warmth, sunshine and laughter to her role as Olive Tree House’s activities coordinator. She’s dedicated to bringing variety, interest and, above all, joy to residents’ daily lives and always looking to come up with new activities whilst sharing a joke and a smile with those around her.
Shantelle is the friendly face who will greet you at Olive Tree House. Shantelle loves to chat to everyone and in her words about nothing and everything all at once. Having worked in retail for many years, it was during the COVID pandemic that Shantelle decided to put her enthusiasm, personality and organisational skills to better use and took on a role as a receptionist at a dental practice.
Shantelle is greatly enjoying working at Olive Tree House and loves chatting to the residents and visitors. Shantelle is always on hand to answer any questions.
Outside of work, Shantelle’s young son takes up most of her time; as a real outdoor boy, he loves football and riding his bike. When there is an opportunity for some downtime, Shantelle will be found with her fiancé in a pub garden enjoying some good food and great company!
Paul has joined Allegra Care with 27 years’ experience in the health and social care sector, including working in senior leadership roles for the last 18 years, covering operations, business management and quality assurance. Paul has a real passion for person-centred care and how that is delivered at the highest level.
Paul has worked across a diverse sector over his time in health and social care and brings a wealth of experience to his new role as Regional Manager. Paul believes in integrating real and meaningful values and culture into a service and in doing so, delivering the outcomes for the people we support. Paul goes by the theory of values with no meaning, which has no value.
Outside of work, Paul is the father of three boys and a 2nd degree black belt who teaches Judo.
Catherine has worked in sales and marketing her whole career, after graduating with a degree in Textile Management she worked in Corporate Workwear for many years. Catherine’s first role in the care sector was working with a disability charity that ran nursing homes and enablement projects for young adults. While her two children were younger, she joined her husband in his estate agency, but was delighted to return to the care sector in 2020 and now cannot imagine doing anything else.
Catherine’s role with Allegra is to support residents and their families as they explore care options. Working with the teams in the individual homes she ensures that during every stage from initial enquiry through to moving in with us every question is answered, and we offer the reassurance needed for the next chapter in our resident’s life. It is important for our residents to remain part of the community in which will have lived for years, often all their lives, so the other part of this role is connecting with local community groups, charities and organisations. Catherine has said that working for Allegra with their groundbreaking household model means we are offering a home with compassion and care whilst ensuring residents are retaining their independence and quality of life.
Out of work, Catherine enjoys baking, gardening and walking the family Labrador. The children are older now, but still keep her busy!
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