I have made some very good friends indeed
Michael B (Resident)
I have found the care, nursing and management staff to be very professional and compassionate.
Michael M (Son of Resident)
The care my father has received over the past 3 plus years has been fantastic.
Helen M (Daughter of Resident)
Care homes fees are a guide and may vary based on an assessment to understand the level of care and support each resident will need.
These prices are only a guideline, please contact Olive Tree House to find out the exact price for your requirements.
Visitors welcome any time at Olive Tree House.
Private car park available.
Olive Tree House has a Review Score of 9.7 (9.670) out of 10, based on 32 reviews in the last 2 years.
Over all time Olive Tree House has 53 reviews.
Thank you for your feedback. Your description resonated clearly with me, that is exactly what it is like. Our reception team leads the way in their warm welcomes all day every day. The activities team are indeed both energetic and creative. Together with the care and housekeeping teams, they make each household lively and engaged. Apart from being a lovely building, it is this energy and warmth that makes it a great home.
Hello, thank you for your feedback and may I say how lovely it is that you are remaining in touch with your friend who has moved in with us in Olive Tree? Friendships and family engagement are really important for everyone to live well, it's even more so when living in a care home. Thank you also for your five-star ratings on our service elements. My colleagues at Olive Tree are very warm and caring. They're very capable and love what they do and I think that is what makes the atmosphere nice. I hope you have many happy visits with us, thank you Helen
How very kind of you to take the time to give us feedback at your time of loss. I am very sorry for your loss. My colleagues at Olive Tree House are extremely compassionate as well as being highly professional at all times. This compassion is what makes a nursing home feel like home. A place where you are cared for, above and beyond your specific needs. I wish your family all the best for 2025 and again thank you very much for providing us with your comments. Helen
HelloThank you very much for providing us with your feedback, it is greatly appreciated. I note your comment re some residents/activity etc. Thank you for sharing that with us, we will review it with our activity staff to make sure everyone is involved and busy (as much as they wish to be of course!). It's very helpful to get the feedback, we will act on it. Best wishes, Helen
Hello, thank you for your review. I am pleased to read the positive comments about my on-site colleagues. They're very good at what they do because they genuinely enjoy being with the residents and families. They will be as pleased as I am to read your comments, thank you.
Hello, thank you for your feedback. It was a lovely day, the staff did a fabulous job and it was wonderful to residents enjoying the day with families. Thanks for sending your comments, we really appreciate it. Cheers
Thank you so much for your wonderful comments. I am delighted to read how my colleagues in Olive Tree House have supported you and your father. Everyone will take a great deal of joy from reading your review, thank you. With my best wishes.
Hello, thank you for giving us your feedback. It sounds as if Olive Tree is exactly the right place for your wife! Thank you so much for coming to us. My colleagues at Olive Tree are delightful. The home is a nice space, and as you say, the views on the top floor are lovely. But it all does come down to how the team builds a positive, supportive relationship with your wife. That makes it feel like the right place to be. My best wishes to you both.
Hello, thanks for taking the time to provide your review. I am so pleased to read your husband is settling in and that you're receiving the usual warm Olive Tree welcome and care. My colleagues in Olive Tree House are really caring people who love spending time with the residents and families. This natural warmth and empathy show in the service and care every day. We're very happy to be of service to you and your husband. With my best wishes.
Thank you so much for your review. I am delighted to hear we helped make your first Christmas with us a positive experience. We are here to help you as much as your husband, so don't hesitate to let us know how and when you would like some help or just a cuppa and chat. With my very best wishes.
Hello,
Thank you very much for taking the time to provide us with your feedback. Whilst we always value receiving feedback from families, such positive information is a delight to receive and boosts everyone's pride and joy in our work, thank you. My colleagues are dedicated and compassionate. They really do care about our residents and that is what makes a happy home. Everyone will be so happy to read your kind words, thank you, Helen.
Hello,
What a delightful surprise to read your review, thank you. Your first-hand opinion of our service and home is really important and I am so delighted to read how everyone played their part in giving you a warm welcome home. Thanks so much for taking the time to write to us, best wishes, Helen.
Hello, thank you for your review. I am pleased to read that you find Olive Tree much better than other homes - thank you. Our happy, great team is one big part of why that is so. It means a great deal to us all when a resident kindly contributes some feedback - thank you very much. Warm wishes.
Thank you for your review. The resilience, love and care shown by all our colleagues in Olive Tree House and our homes, and the industry in general were exemplary. Not all heroes wear capes! A few years on, we're all still loving what we do, enjoying our residents and our colleagues. We are very grateful for your kind feedback, thank you.
Hello, thank you for your feedback. I am delighted to read both your ratings and your comments. I completely agree with you about the staff; we have such lovely colleagues in Olive Tree House - they make a difference, don't they? I hope your Mum and your family continue to enjoy your time with us for many happy years. With my best wishes.
Hell, thank you for taking the time to provide us with your feedback, particularly at this special time.
Your comments are humbling. Our colleagues in Olive Tree House are so very kind and warm. Your examples of their care show their attention to detail for each Resident. I wish you and your family all the best for this special time. Warmest regards.
Hello, I am so very sorry for your loss. It's very kind of you to take the time to give us your feedback in your time of grief; thank you.
I am glad you felt the support and care from the Olive Tree team; they are warm, they are very capable, and they are committed to every resident. We appreciate the privilege of caring for your Dad in his last days. My very best wishes to you and your family.
Hello
Thank you very much for taking the time to provide us with your review. On behalf of everyone in Olive Tree House our sincere condolences for the loss of your Dad. Our colleagues are not only skilled and capable, they genuinely care for the residents and the family members. It is this personal compassion that makes Olive Tree such a lovely home. My very best wishes to you and your family, Helen
Hello
Thank you very much for taking the time to provide your review. Olive Tree House is a lovely home and the staff are all genuinely very caring. It's also great to hear your mum became well enough to go home again, congratulations to you all. With my very best wishes to your family, cheers, Helen
Hello,
Thank you for your lovely review. Olive Tree House is a beautiful home where genuinely nice, warm caring staff enjoy being with the residents. I'm delighted to share your kind comments with the team. Thank you.
The Review Score of 9.7 (9.670) out of 10 for Olive Tree House is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
Vlad is the Registered Manager for Rose Garden and Olive Tree House in Bristol, Vlad brings a wealth of experience and dedication to caring for the elderly. With a background as a nurse and extensive experience in management, his knowledgeable approach and expertise are invaluable, both to residents and his colleagues. Vlad is highly focused on meeting residents’ needs and supporting them fully to ensure the best possible outcomes and the highest quality of life. With a commitment to fostering a positive and joyful environment, he is also known for his sense of humour and his ability to make everyone laugh with his jokes!
Vlad’s vision as a manager is to create a nurturing and supportive atmosphere where residents feel valued, safe, and happy, while continuously reviewing and improving the quality of care provided.
Mutor has worked as a nurse in elderly care since moving to the UK from Ghana in 2019. She is passionate about working with older people and is compassionate in his approach to residents seeing it as a privilege to be part of each resident's life. Having worked in nursing homes in Somerset and Bristol, he brings his specialist knowledge to Olive Tree House, particularly in dementia care.
Mutor is committed to his personal and professional development and is always open to learning and taking on whatever challenge is next.
With 15 years of experience as a nurse in the NHS across a number of specialities, Sally discovered a passion for working with older people. Sally started working in care homes six years ago and has continued to develop her knowledge, particularly in dementia and palliative care. Sally's experience and expertise have seen her advance to the position of Clinical Manager at Olive Tree House.
Sally is just as busy outside of work with two teenage children and an enjoyment of swimming.
Original, creative and, in her words, “Mad as a box of frogs!”, Liz brings irrepressible warmth, sunshine and laughter to her role as Olive Tree House’s activities coordinator. She’s dedicated to bringing variety, interest and, above all, joy to residents’ daily lives and always looking to come up with new activities whilst sharing a joke and a smile with those around her.
Shantelle is the friendly face who will greet you at Olive Tree House. Shantelle loves to chat to everyone and in her words about nothing and everything all at once. Having worked in retail for many years, it was during the COVID pandemic that Shantelle decided to put her enthusiasm, personality and organisational skills to better use and took on a role as a receptionist at a dental practice.
Shantelle is greatly enjoying working at Olive Tree House and loves chatting to the residents and visitors. Shantelle is always on hand to answer any questions.
Outside of work, Shantelle’s young son takes up most of her time; as a real outdoor boy, he loves football and riding his bike. When there is an opportunity for some downtime, Shantelle will be found with her fiancé in a pub garden enjoying some good food and great company!
Paul has joined Allegra Care with 27 years’ experience in the health and social care sector, including working in senior leadership roles for the last 18 years, covering operations, business management and quality assurance. Paul has a real passion for person-centred care and how that is delivered at the highest level.
Paul has worked across a diverse sector over his time in health and social care and brings a wealth of experience to his new role as Regional Manager. Paul believes in integrating real and meaningful values and culture into a service and in doing so, delivering the outcomes for the people we support. Paul goes by the theory of values with no meaning, which has no value.
Outside of work, Paul is the father of three boys and a 2nd degree black belt who teaches Judo.
Catherine has worked in sales and marketing her whole career, after graduating with a degree in Textile Management she worked in Corporate Workwear for many years. Catherine’s first role in the care sector was working with a disability charity that ran nursing homes and enablement projects for young adults. While her two children were younger, she joined her husband in his estate agency, but was delighted to return to the care sector in 2020 and now cannot imagine doing anything else.
Catherine’s role with Allegra is to support residents and their families as they explore care options. Working with the teams in the individual homes she ensures that during every stage from initial enquiry through to moving in with us every question is answered, and we offer the reassurance needed for the next chapter in our resident’s life. It is important for our residents to remain part of the community in which will have lived for years, often all their lives, so the other part of this role is connecting with local community groups, charities and organisations. Catherine has said that working for Allegra with their groundbreaking household model means we are offering a home with compassion and care whilst ensuring residents are retaining their independence and quality of life.
Out of work, Catherine enjoys baking, gardening and walking the family Labrador. The children are older now, but still keep her busy!
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