Submit a Review for Olive Tree House
Chessel Drive, Patchway, Bristol, BS34 5BH
View full details of Olive Tree HouseLatest Reviews for Olive Tree House
21 January 2026
One concern seems to be lack of staff - for instance we came here in March 2024 always at 11am patients used to be servced with tea or coffee - not anymore. Also staff would be there to talk to and we were able to talk with them if we had problems - not anymore. Also at lunch times tables would be
set up - not anymore. Today 31/12/2025 I notice the staff had fetched the meals from the kitchen, surely this is not right or fair. One other thing is the amount of food waste there is after every meal I have spoken to assitant manager about this and it would be looked into.
15 January 2026
Good service, activities. Rooms are spacious for the residents.
14 January 2026
Great care for my Grandfather - clean, bright & well maintained. Friendly & caring staff!
10 December 2025
As the relative of a new resident, I am still getting to know Olive Tree House. From first impressions, I would say its greatest asset is the staff who have been friendly, helpful, informative and professional, regardless of role and status. We have been made welcome, and encouraged to participate
in the collective life of the Home and make full use of its facilities. I personally appreciate and celebrate the multi-cultural diversity of the staff, although my elderly Mum struggles at times with unusual accents and names, and is not always sure what is being said to her. That said, she is becoming very fond of some of the staff who attend to her needs on a regular basis. We have attended a couple of activity sessions with Liz which my Mum enjoyed and benefited from very much. Liz's energy and enthusiasm is infectious! The food is adequate but not always as hot as it should be. There have been issues around other residents wandering into Mum's room, which can be distressing.
10 November 2025
I can't give enough praise for the fantastic nursing staff, carers, cleaners, administrators, finance and maintenance teams at Olive Tree.
The nursing team and carers have gone above and beyond with care. They are very good at anticipating needs and have a thoughtful sympathetic and kind approach -
even when circumstances are problematic.
Olive Tree is always very clean and the home cooked food is lovely. Many thanks everyone. You will all be missed :-)
24 September 2025
My aunt, Matilda has been a resident at the home for 3 years. The care and quality of the staff and the home itself has been excellent. I have recently met Omutor who has been extremely helpful and informative.
24 September 2025
Nice, modern, airy home.
All staff are amiable & helpful with lots of smiles around.
Good menu, tasty food as my hubby says, and always nice variety of pudding/deserts.
Activity staff jolly good too & nice to have guitarist/singer in to do one-to-one sometimes.
Music makes you feel happy.
02 July 2025
Dad moved from the flats attached to Olive Tree Court for end of life care. The care home is immaculate and the staff are brilliant. They are always happy to answer any questions and very accommodating to dietary requests. I visit almost every day and it is lovely to see familiar carers day after
day rather than a high turnover of staff. Dad is extremely well cared for, his personal hygiene is excellent and the staff extremely friendly to him. It is a calm , relaxed environment with no-one rushing around. Nothing is too much trouble.
02 July 2025
Staff do a very good job looking after mum who is not easy to deal with.
Mum's room is excellent. The home has excellent facilities and the hall providing activities which mum probably cannot really appreciate.
30 June 2025
My dad has been in Olive Tree since October '24 his care has been excellent with all staff treating with care and dignity special mention to his floor leader and entertainment lady.
23 June 2025
The nurses are very friendly and helpful. They are very professional and are aware of all of my father-in-law's needs and requirements. They encourage him to eat and drink all the appropriate food. They encouraged us to bring his tape-recorders and CD's for him to listen to. They encourage him to go
into the lounge when he is capable of this. Overall, they display great care towards his personal hygiene, eating and drinking and I feel confident that they are caring well for him.
23 June 2025
The staff at Olive Tree House are excellent. They attend to my dad's needs extremely well. The nurses always keep me updated with dad's progress. Overall, I am very pleased with the management and nurses who provide an excellent service.
13 June 2025
Excellent venue & food.
Staff visited to check how things were going & check on the customer.
All family were welcomed.
Day activities lady was great, took photos and will share with family.
Thank you for making my uncle's 92nd birthday so special.
13 June 2025
I would like to say a big thank you to Olive Tree for letting us use the bar for my dad's 92nd birthday. The buffet food was also amazing, thank you. I would also like to thank the event coordinator; she was brilliant, thank you.
This nursing home has always been there for my dad, and so glad he
came here to be looked after.
I would recommend this home to anyone. Thank you.
13 June 2025
I like to say thank you to the chef and his staff for. A lovely display of food that they done for my husband's birthday we was all so delightful it was great also the lady who decoration the room for us was very good. Thank you very much Olive Tree Home for what you done on his birthday.
13 June 2025
Super afternoon spent celebrating my uncles 92nd birthday.
13 June 2025
I attended my brother's 92nd birthday, and the service was above and beyond. The staff were excellent, and I could see my brother's reaction was excellent as they were so friendly and caring. The catering was also five-star, and thank you to all who gave my brother such a wonderful birthday.
28 May 2025
My dear mum has settled in really well on to floor 1 and they are an amazing, caring team. The events help her to be included as she loves and thrives on having company.
12 May 2025
This care home for my mother-in-law is satisfactory. The staff are very friendly and welcoming.
I'm not here when it's mealtimes so I don't know how the food is but my mother-in-law doesn't complain.
She has no mobility and is bed-bound.
She tells me she worries someone will come into her room at
night, which is a little worrying! I'm not sure that has happened though but sometimes someone wanders in unexpectedly and she has to press her "button" to summon someone to come and remove them. A little bit concerning.
09 May 2025
I am very touched by the attention and care of the staff. Your support during this difficult time for the seriously ill father is greatly appreciated.
Latest Reviews for Olive Tree House
21 January 2026
One concern seems to be lack of staff - for instance we came here in March 2024 always at 11am patients used to be servced with tea or coffee - not anymore. Also staff would be there to talk to and we were able to talk with them if we had problems - not anymore. Also at lunch times tables would be
set up - not anymore. Today 31/12/2025 I notice the staff had fetched the meals from the kitchen, surely this is not right or fair. One other thing is the amount of food waste there is after every meal I have spoken to assitant manager about this and it would be looked into.
15 January 2026
Good service, activities. Rooms are spacious for the residents.
14 January 2026
Great care for my Grandfather - clean, bright & well maintained. Friendly & caring staff!
10 December 2025
As the relative of a new resident, I am still getting to know Olive Tree House. From first impressions, I would say its greatest asset is the staff who have been friendly, helpful, informative and professional, regardless of role and status. We have been made welcome, and encouraged to participate
in the collective life of the Home and make full use of its facilities. I personally appreciate and celebrate the multi-cultural diversity of the staff, although my elderly Mum struggles at times with unusual accents and names, and is not always sure what is being said to her. That said, she is becoming very fond of some of the staff who attend to her needs on a regular basis. We have attended a couple of activity sessions with Liz which my Mum enjoyed and benefited from very much. Liz's energy and enthusiasm is infectious! The food is adequate but not always as hot as it should be. There have been issues around other residents wandering into Mum's room, which can be distressing.
10 November 2025
I can't give enough praise for the fantastic nursing staff, carers, cleaners, administrators, finance and maintenance teams at Olive Tree.
The nursing team and carers have gone above and beyond with care. They are very good at anticipating needs and have a thoughtful sympathetic and kind approach -
even when circumstances are problematic.
Olive Tree is always very clean and the home cooked food is lovely. Many thanks everyone. You will all be missed :-)
24 September 2025
My aunt, Matilda has been a resident at the home for 3 years. The care and quality of the staff and the home itself has been excellent. I have recently met Omutor who has been extremely helpful and informative.
24 September 2025
Nice, modern, airy home.
All staff are amiable & helpful with lots of smiles around.
Good menu, tasty food as my hubby says, and always nice variety of pudding/deserts.
Activity staff jolly good too & nice to have guitarist/singer in to do one-to-one sometimes.
Music makes you feel happy.
02 July 2025
Dad moved from the flats attached to Olive Tree Court for end of life care. The care home is immaculate and the staff are brilliant. They are always happy to answer any questions and very accommodating to dietary requests. I visit almost every day and it is lovely to see familiar carers day after
day rather than a high turnover of staff. Dad is extremely well cared for, his personal hygiene is excellent and the staff extremely friendly to him. It is a calm , relaxed environment with no-one rushing around. Nothing is too much trouble.
02 July 2025
Staff do a very good job looking after mum who is not easy to deal with.
Mum's room is excellent. The home has excellent facilities and the hall providing activities which mum probably cannot really appreciate.
30 June 2025
My dad has been in Olive Tree since October '24 his care has been excellent with all staff treating with care and dignity special mention to his floor leader and entertainment lady.
23 June 2025
The nurses are very friendly and helpful. They are very professional and are aware of all of my father-in-law's needs and requirements. They encourage him to eat and drink all the appropriate food. They encouraged us to bring his tape-recorders and CD's for him to listen to. They encourage him to go
into the lounge when he is capable of this. Overall, they display great care towards his personal hygiene, eating and drinking and I feel confident that they are caring well for him.
23 June 2025
The staff at Olive Tree House are excellent. They attend to my dad's needs extremely well. The nurses always keep me updated with dad's progress. Overall, I am very pleased with the management and nurses who provide an excellent service.
13 June 2025
Excellent venue & food.
Staff visited to check how things were going & check on the customer.
All family were welcomed.
Day activities lady was great, took photos and will share with family.
Thank you for making my uncle's 92nd birthday so special.
13 June 2025
I would like to say a big thank you to Olive Tree for letting us use the bar for my dad's 92nd birthday. The buffet food was also amazing, thank you. I would also like to thank the event coordinator; she was brilliant, thank you.
This nursing home has always been there for my dad, and so glad he
came here to be looked after.
I would recommend this home to anyone. Thank you.
13 June 2025
I like to say thank you to the chef and his staff for. A lovely display of food that they done for my husband's birthday we was all so delightful it was great also the lady who decoration the room for us was very good. Thank you very much Olive Tree Home for what you done on his birthday.
13 June 2025
Super afternoon spent celebrating my uncles 92nd birthday.
13 June 2025
I attended my brother's 92nd birthday, and the service was above and beyond. The staff were excellent, and I could see my brother's reaction was excellent as they were so friendly and caring. The catering was also five-star, and thank you to all who gave my brother such a wonderful birthday.
28 May 2025
My dear mum has settled in really well on to floor 1 and they are an amazing, caring team. The events help her to be included as she loves and thrives on having company.
12 May 2025
This care home for my mother-in-law is satisfactory. The staff are very friendly and welcoming.
I'm not here when it's mealtimes so I don't know how the food is but my mother-in-law doesn't complain.
She has no mobility and is bed-bound.
She tells me she worries someone will come into her room at
night, which is a little worrying! I'm not sure that has happened though but sometimes someone wanders in unexpectedly and she has to press her "button" to summon someone to come and remove them. A little bit concerning.
09 May 2025
I am very touched by the attention and care of the staff. Your support during this difficult time for the seriously ill father is greatly appreciated.