Care Homes Owned by Allegra Care

It's a shame Mum only got 3 months but it was a much better 3 months

Mum has been at Olive Tree House for a few weeks now, and the change in her has been amazing. I cannot praise all the staff enough for their care, kindness, dedication towards mum. You are all amazing and should be very proud of the work you do, a real vocation. A particular shout out to the wonderful activity coordinator who is absolutely brilliant, such a bundle of joy, always smiling and making the residents laugh and coming up with new ideas. As a family, we have also been made to feel very welcome, so thank you all. I was very anxious when mum had to move from her home, but any anxiety quickly vanished down to the professionalism and care provided. Once again thank you

They always greet family with a cheerful smile. And I think the home is like home for my brother and the residents that live there . AMAZING .

Staff interact with residents with great Care & Compassion. Residents are treated with kindness & dignity. Staff are always on hand and available. The environment is clean and rooms comfortable with a lovely outside area. Plenty of social engagements and entertainment are provided and staff go out of their way to engage all residents and make it fun. My Aunt joined in things like tai chi, painting and things she had never tried before. This was a 4 week respite placement but I would definitely use The Grove in the future.

My nan was made to feel really welcome from the moment she came through the door. The staff are fun, caring and easy to approach. The rooms are cosy and have like just like the whole premises. The Grove has an outstanding rating and I can see why it's amazing here.

From the start the home & all staff have been fantastic. Very attentive & caring, giving us re-assurance that our loved one would be well looked after. Even with additional safeguarding needs, management/staff have gone above & beyond to help support & facilities these needs. Communication has been excellent. We are very thankful for how wonderful/friendly the staff have been in their high level of care. Thank you.

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The staff are always friendly and welcoming and nothing is too much trouble. I am always kept informed of any falls or incidents involving mum. I take comfort in knowing mum is safe and well looked after with kindness and dignity.

Everyone is friendly and caring. We appreciate everything they do.

I had read reviews of Olive Tree House before I came and it exceeded all expectations and in particular the friendly family atmosphere created by the staff. The standard of professional care with regard to medication is exemplary, I would have no reservations to recommend Olive Tree House to others.

My sister has been in the home for almost a year and I am very happy with everything. It is always very clean, the staff are very understanding and accommodating and we are so glad we chose The Grove. We have absolutely no complaints so thank you for your care and attention to details - nothing is too much trouble.

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All the staff are very helpful and caring. The meals are made from scratch, fresh every day. The residents are made very welcome and taken on different outings each month. The staff also have projects that they do to entertain residents within the home too. I had the pleasure to watch them decorate Christmas cakes. This is a home and environment that I would want for myself, when the time comes. I would recommend St Georges!

This care home has a great team of staff. They have looked after/cared for my mum with dignity. They have supported my husband and I and have kept us informed.

After the passing of Mr Reg W, the staff agreed to host food and drink for a wake. As Mrs Brenda W is still a resident, this was much appreciated. The staff provided an excellent buffet and as always served with a smile and nothing was too much to ask.

Lovely, friendly staff, super food and facilities.

The staff are amazing.

My Dad has been at St Georges since December last year. Initially as a temporary resident but now permanent following the death of my Mother. Can't fault the care my Dad has got from St Georges, he is very happy there and now calls it his home. The staff also managed the rapid demise of my Mum very caringly and made sure my Dad was ok throughout.

We were also able to hold the wake following my Mum's funeral at St Georges. This was great and we really appreciate the effort that Simon, Zoe and the team put in to organise it. It made a sad day a bit less sad.

Staff are energetic, lovely, respectful in many way, lovely residents are cared well as I obsessed, sae and happy nice place/home to live. Happy to see our Joan are happy and really looked after well. Thank you all for your hardwork.

It is difficult to know how my wife feels as she has no capacity (speech, feeding, drinking or walking), although her attendance there has relieved my anxiety about her being in care.