Care Homes Owned by Allegra Care in South Gloucestershire

We found Blossom Field very clean, all the staff are very friendly and welcoming, the staff treat our dad like a family member. The medical team are outstanding, dad's room is cleaned every day. The food is made fresh every day. The outside garden area is amazing. The management team took the time to discuss all of dad's needs with a regular plan and updates. As a family we are very thankful for the help and support the Blossom Field team are providing.

We honestly couldn't have wished for a better experience with Blossom Fields. From the moment my father-in-law arrived, the whole team have been incredibly welcoming, kind and attentive, not only to him but to us as a family.

Moving a loved one into a nursing home is a huge decision, but we knew very quickly that we had made the right one. He has been treated as an individual from day one, with staff taking the time to get to know him, his interests and what matters to him. Within no time at all he was happily involved with the garden and proudly telling everyone he had been made "Head Gardener"! Seeing him feeling useful, valued and part of the community means more to us than I can say.

The standard of the home itself is exceptional, but it is the people who really make Blossom Fields special. Communication has been excellent, his health and mobility needs were assessed immediately, and we have felt reassured that he is safe, cared for and valued.

This may have been a one off day, but it exemplifies the care, love and concern shown by the management and staff - a lovely bunch of people with care at their heart.

My grandmother spent the last few months of her life at Olive Tree. All of the staff that I came across were polite and cordial, but there were one or two that went above and beyond for my granny. Liz, the activities coordinator and her helper Carol are fantastic. Carol helped organise a communion for Granny within 24 hours when we found out she was end of life. The nursing team are exemplary, Louise, Pavithra and Laskmi in particular always had a wonderful smile of their faces, no problem or query was too much for the. Furthermore, whilst I didn't interact with him much due to his shift schedule, when I went in to clear her room Ephraim gave me a kind hug and offered his condolences. I cannot sing Olive Tree House's praises any higher. Fantastic, caring, wonderful, kind and damn right lovely. They let us stay with her right to the end through the night. A lovely touch was that they sent us a bouqet of flowers when Granny passed as well.

Mum has been at Olive Tree House for a few weeks now, and the change in her has been amazing. I cannot praise all the staff enough for their care, kindness, dedication towards mum. You are all amazing and should be very proud of the work you do, a real vocation. A particular shout out to the wonderful activity coordinator who is absolutely brilliant, such a bundle of joy, always smiling and making the residents laugh and coming up with new ideas. As a family, we have also been made to feel very welcome, so thank you all. I was very anxious when mum had to move from her home, but any anxiety quickly vanished down to the professionalism and care provided. Once again thank you

They always greet family with a cheerful smile. And I think the home is like home for my brother and the residents that live there . AMAZING .

Staff interact with residents with great Care & Compassion. Residents are treated with kindness & dignity. Staff are always on hand and available. The environment is clean and rooms comfortable with a lovely outside area. Plenty of social engagements and entertainment are provided and staff go out of their way to engage all residents and make it fun. My Aunt joined in things like tai chi, painting and things she had never tried before. This was a 4 week respite placement but I would definitely use The Grove in the future.

My nan was made to feel really welcome from the moment she came through the door. The staff are fun, caring and easy to approach. The rooms are cosy and have like just like the whole premises. The Grove has an outstanding rating and I can see why it's amazing here.

From the start the home & all staff have been fantastic. Very attentive & caring, giving us re-assurance that our loved one would be well looked after. Even with additional safeguarding needs, management/staff have gone above & beyond to help support & facilities these needs. Communication has been excellent. We are very thankful for how wonderful/friendly the staff have been in their high level of care. Thank you.

If you're thinking about the care home, take a look around Blossom Fields,you will not be disappointed.

The staff are always friendly and welcoming and nothing is too much trouble. I am always kept informed of any falls or incidents involving mum. I take comfort in knowing mum is safe and well looked after with kindness and dignity.

Everyone is friendly and caring. We appreciate everything they do.

I had read reviews of Olive Tree House before I came and it exceeded all expectations and in particular the friendly family atmosphere created by the staff. The standard of professional care with regard to medication is exemplary, I would have no reservations to recommend Olive Tree House to others.

My sister has been in the home for almost a year and I am very happy with everything. It is always very clean, the staff are very understanding and accommodating and we are so glad we chose The Grove. We have absolutely no complaints so thank you for your care and attention to details - nothing is too much trouble.

After the passing of Mr Reg W, the staff agreed to host food and drink for a wake. As Mrs Brenda W is still a resident, this was much appreciated. The staff provided an excellent buffet and as always served with a smile and nothing was too much to ask.

Lovely, friendly staff, super food and facilities.

The staff are amazing.

Staff are energetic, lovely, respectful in many way, lovely residents are cared well as I obsessed, sae and happy nice place/home to live. Happy to see our Joan are happy and really looked after well. Thank you all for your hardwork.

My sister is in The Grove. She has been looked after very well. She seems happy and is content in her own way. The staff are very helpful and proffessional, and nothing is too much trouble. They are kind and considerate. They are very good at difusing a situation before it begins. I have nothing but praise for them all.

My sister in law is treated excellently. She seem to be happy at your home. Her condition is slowly getting worse but we feel she could not be in a more understanding environment. I can only stay well done to your staff in these difficult situations.