Allegra Care in South Gloucestershire | 4 Care Homes

Review of
The Grove
from E P (Daughter of Resident) published on 17 October 2025 Submitted via Website • Report

Overall Experience

My mum moved into the Grove a few months ago. The staff I met both before and since she moved in have been amazing and were a big part of choosing the home and how well mum has settled in. They all have such a positive attitude, you can tell they genuinely care about each resident and adapt the care

and activities to suit. The home is always clean when I visit. If mum has a problem, the GP is called promptly and they keep me informed. Although it is a smaller home than some, the separate lounges give residents different areas to relax in and there always seems to be a lot going on. They take trips out to local events and put on events in support local and national charities, which the residents love. I am so grateful for how well they look after mum and how safe she is at The Grove.

Reply from Helen Jones, CEO at The Grove

Thank you for your considered feedback and review. I believe the warmth and compassion of the team are what makes the difference in a home. My colleagues in the Grove are all very positive and…read more

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Review of
Blossom Fields
from Caroline L (Daughter of Resident) published on 17 October 2025 Submitted via Website • Report

Overall Experience

Although my mum has only just moved in, already the care to both her and the family has been amazing. Nothing is too much trouble and they all clearly car about the residents. Mum has come all the way from Nottingham to be closer to her family and the communication with Jude was brilliant.

Reply from Helen Jones, CEO at Blossom Fields

What a lovely review to receive, thank you. Jude, Maggie and the team in Blossom are all fantastic. They love what they do, they care about all the residents, and each other and it all makes the…read more

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Review of
Rose Garden
from D W (Daughter of Resident) published on 9 October 2025 Submitted via Postal Card • Report

Overall Experience

Rose Gardens continues to be the right home for my mum. Mum is not mum of a social person so misses out on the every day activities most of the time - but is very keen on having chats with all the staff and residents if they pass her room - mum enjoys the activities she gets to, but does not remember

them soon after, dementia is very sad to be feen by the family and friends but the staff/residents are always ready to help with mum however they can. Many thanks, always.

Reply from Helen Jones, CEO at Rose Garden

Hello,Thank you for providing your feedback. It is sad and difficult at times to see how dementia affects our loved ones, my colleagues and I are here to help you at all times, as well as your Mum.…read more

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Review of
Rose Garden
from J W (Wife of Resident) published on 29 September 2025 Submitted via Postal Card • Report

Overall Experience

My husband has recently become a resident due to his declining Alzheimer's. As soon as I walked through the door, everything about the nursing, especially the atmosphere, was very calming. The staff are brilliant. My husband has to have one-to-one care. The carers are kind with lots of patience. I could

not feel more at ease knowing my husband is getting the best care. Thank you so much.

Reply from Helen Jones, CEO at Rose Garden

Hello,Your feedback is wonderful, thank you for taking the time to share your views. My colleagues in Rose are warm and relaxed, and so that's the feel you get. Rose Garden is a welcoming home,…read more

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Review of
Rose Garden
from C S (Husband of Resident) published on 25 September 2025 Submitted via Postal Card • Report

Overall Experience

Muchus Goodo!!

Reply from Helen Jones, CEO at Rose Garden

Thank you for your feedback. We're delighted to receive a five-star review, cheers!

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Review of
Olive Tree House
from Phyllis M (Niece of Resident) published on 24 September 2025 Submitted via Postal Card • Report

Overall Experience

My aunt, Matilda has been a resident at the home for 3 years. The care and quality of the staff and the home itself has been excellent. I have recently met Omutor who has been extremely helpful and informative.

Reply from Helen Jones, CEO at Olive Tree House

Thank you for taking the time to provide us with your comments, it's greatly appreciated. My colleagues are very kind and enjoy spending time with the residents. I consider this is what makes the…read more

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Review of
Olive Tree House
from J E (Wife of Resident) published on 24 September 2025 Submitted via Postal Card • Report

Overall Experience

Nice, modern, airy home.
All staff are amiable & helpful with lots of smiles around.
Good menu, tasty food as my hubby says, and always nice variety of pudding/deserts.
Activity staff jolly good too & nice to have guitarist/singer in to do one-to-one sometimes.
Music makes you feel happy.

Reply from Helen Jones, CEO at Olive Tree House

Thank you for taking the time to provide us with your feedback. As a regular visitor, your insights are particularly valuable. We will share your feedback with our colleagues so they may enjoy the…read more

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Review of
The Grove
from A C (Niece of Resident) published on 5 September 2025 Submitted via Postal Card • Report

Overall Experience

My Auntie really didn't want to leave her home and go into a care home, but the staff have helped her to settle really well. They have encouraged her out of her bedroom and she is socialising really well, thus combating the isolation and loneliness she felt previously. The staff are attentive to her

needs and nothing is too much trouble. It is very clean and tidy. She loves sitting in the garden and they always have snacks available including fruit. They have been outstanding at taking my Auntie out including going to church services, which is important for her. We really have nothing to fault + we're so pleased we found this home.

Reply from Helen Jones, CEO at The Grove

Hello,Thank you for taking the time to provide us with your feedback. It is so pleasing to read how your Auntie is settling in with us. My colleagues in the home are very warm and welcoming,…read more

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Review of
The Grove
from G D (Son of Resident) published on 27 August 2025 Submitted via Postal Card • Report

Overall Experience

All staff maintain their serenity at all times. They are extremely friendly to all residents, guests and colleagues, emotionally aware and affectionate in an entirely appropriate manner. I'm delighted to entrust my father's care to each and every one of them. The communal spaces are light and airy,

attractively decorated and very comfortable. A wide variety of activities is organised focussing on stimulation, fun, inclusion or the boosting of self-esteem. I appreciate it's an expensive business but prices in this country are, frankly, outrageous. The expression 'fleeced' comes to mind.

Reply from Helen Jones, CEO at The Grove

Hello,Thank you for taking the time to provide us with your feedback, it is greatly appreciated. My colleagues are exactly the right people to be serving and caring for our residents. We're very…read more

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Review of
Blossom Fields
from H A (Daughter of Resident) published on 21 August 2025 Submitted via Website • Report

Overall Experience

The care mum received was superb. I felt that the carers really did care, and they treated mum with the respect, attention to detail, comfort and dignity that a family member would .Due to the policy of not using agency staff, and the regular shift patterns, I got to know the carers and nurses, and

they became familiar faces to mum. Mum was always kept so clean and comfortable. Management were always available- visible and responsive, as were all staff. Daily enrichment activities were varied, imaginative, and really did light up mum's days. The food was delicious- cooked from scratch on site every day, varied and nutritious. Like being in a hotel where nothing is too much trouble. The communal areas are pleasant, clean and bright; the outdoor courtyard is tended by a great gardener. The sight and touch of the plants and flowers was so appreciated by mum. The room was a good size -we could personalise it. We could visit mum any time of day, and for any length of time.

Reply from Helen Jones, CEO at Blossom Fields

Hello,Thank you very much for your well considered feedback. It's evident you've assessed every element of our service and found them to be five star! That's the very best news for us. My…read more

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Review of
The Grove
from M L (Sister of Resident) published on 20 August 2025 Submitted via Website • Report

Overall Experience

My brother has only been there for a few months. The staff are the most caring and hard working I've meet.
Your always greeted with a warm welcome and a smile . And always offered a cup of tea brilliant. The Grove is always spotlessly clean.
Thank you to all the staff .
A very happy family

Reply from Helen Jones, CEO at The Grove

Hello,How wonderful it is to read 'a very happy family'. Thank you for that comment. The team in The Grove is absolutely lovely and each person really enjoys being with the residents, that's what…read more

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Review of
Blossom Fields
from B E (Daughter of Resident) published on 22 July 2025 Submitted via Website • Report

Overall Experience

I would just like to say how pleased I am with the current range of activities available to my mother. Thanks to the enthusiasm of the activities coordinators, she joins in more, and smiles more. We recently attended a local school's student art exhibition, an ideal excursion for her artistic interests.

It was well organised and very jolly.

Reply from Helen Jones, CEO at Blossom Fields

HelloThank you very much for taking the time to provide us with your feedback. We are active in our local community and really enjoy the patronage and kindness of the local schools which support us…read more

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Review of
Blossom Fields
from S S (Granddaughter of Resident) published on 15 July 2025 Submitted via Website • Report

Overall Experience

My Grandad came to live at Blossom Fields at 98 years of age. From the moment he arrived, he was shown such love, care and compassion from every single member of the team. He was made to feel SO welcome that he immediately felt that he was a part of the Blossom Fields family and called it his home.

The care that was provided to him was of a very high standard and he was treated with dignity and respect - always acknowledging him as an individual. The team made it their priority to get to know him on a personal level and learn about his earlier life, his likes and his dislikes.
As family members, we felt this warmth and care too - which was always extended to us on our visits with Grandad. Sadly, Grandad's time at Blossom Fields was not long but we could not have asked for a better home for Grandad and we will always be grateful for the memories that we made together during our time with Grandad at Blossom Fields.

Reply from Helen Jones, CEO at Blossom Fields

Your review has warmed my heart. I am so very glad we got the opportunity to serve your Grandfather and your family. My colleagues in Blossom Fields are very warm and welcoming. Yes they're all…read more

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Review of
Olive Tree House
from Heather D (Daughter of Resident) published on 2 July 2025 Submitted via Postal Card • Report

Overall Experience

Dad moved from the flats attached to Olive Tree Court for end of life care. The care home is immaculate and the staff are brilliant. They are always happy to answer any questions and very accommodating to dietary requests. I visit almost every day and it is lovely to see familiar carers day after day

rather than a high turnover of staff. Dad is extremely well cared for, his personal hygiene is excellent and the staff extremely friendly to him. It is a calm , relaxed environment with no-one rushing around. Nothing is too much trouble.

Reply from Helen Jones, CEO at Olive Tree House

Hello,It's such a delight for us to be able to serve your Dad, given particularly he was already living with us in Olive Tree House! Your five star review will thrill my colleagues in Olive Tree,…read more

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Review of
Olive Tree House
from Mike D (Son of Resident) published on 2 July 2025 Submitted via Postal Card • Report

Overall Experience

Staff do a very good job looking after mum who is not easy to deal with.
Mum's room is excellent. The home has excellent facilities and the hall providing activities which mum probably cannot really appreciate.

Reply from Helen Jones, CEO at Olive Tree House

Hello,Thank you for your feedback. My colleagues will be delighted to read your comments. We do have lovely facilities and the Activities team is fantastic. I love their energy! Best wishes, CEO

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Review of
Rose Garden
from K W (Daughter of Resident) published on 1 July 2025 Submitted via Website • Report

Overall Experience

My dad was in Rose Garden for a period of 5 weeks for assessment on discharge from hospital. Those 5 weeks did his health absolutely no good at all!
Firstly I would say the carer's do a good job but are obviously under staffed there seemed to be on average of 3 carers to a floor of 20 patients 90%

of whom seemed to be bed bound. The nursing care on the other hand is not great!
My dad suffered some sort of episode while in the home & I expressed my concern to the nursing staff over a couple of days to be told his 'obs' were fine. On the 3rd day I ended up having to call the GP that covered the home myself who pescribed antibiotics for him. They also failed to conduct & submit a requested CHC assessment correctly. The food is truly awful & always not very warm. My dad lost 12lbs in a period of 4 weeks so I ended up taking my own food in for him!

Reply from Helen Jones, CEO at Rose Garden

Hello,Thank you very much for taking the time to provide us with your feedback. I have spoken with our Regional Manager and Registered Manager regarding your comments. We will take on board all…read more

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Review of
Olive Tree House
from C H (Daughter of Resident) published on 30 June 2025 Submitted via Postal Card • Report

Overall Experience

My dad has been in Olive Tree since October '24 his care has been excellent with all staff treating with care and dignity special mention to his floor leader and entertainment lady.

Reply from Helen Jones, CEO at Olive Tree House

Hello, Thank you for your five star review. It's so lovely to read your positive comments, my Olive Tree colleagues will all be delighted. Thanks very much.

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Review of
Blossom Fields
from Sylvia J (Resident) published on 24 June 2025 Submitted via Website • Report

Overall Experience

I chose to come to Blossom Fields at the start of November 2024 upon recommendation. It was apparent to me that I could not go back home, therefore I liaised with my daughters, and moved into Blossom Fields. When I arrived, right from the very beginning, everyone was very loving and kind, it did feel

strange at first as I had not been in a care setting before. One great thing that did help me was staff giving me time to adjust and regain my independence. Everyone is so kind and thoughtful, nothing is too much trouble for staff, I feel comfortable and valued at Blossom Fields. I have everything I need here, there is all the facilities I need here and more! Although I do not go to many activities by choice, I can always see there is a great variety of activities happening. I appreciate the element of choice regarding the activities. Overall I would highly recommend Blossom Fields to anyone who is looking for a place that values and puts residents well being and care at the forefront.

Reply from Helen Jones, CEO at Blossom Fields

HelloThank you very much for your considered feedback. I am delighted to read how my colleagues assisted you to settle in and that you feel valued and comfortable in Blossom as your new home. Your…read more

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Review of
Olive Tree House
from J C (Son-in-law of Resident) published on 23 June 2025 Submitted via Postal Card • Report

Overall Experience

The nurses are very friendly and helpful. They are very professional and are aware of all of my father-in-law's needs and requirements. They encourage him to eat and drink all the appropriate food. They encouraged us to bring his tape-recorders and CD's for him to listen to. They encourage him to go

into the lounge when he is capable of this. Overall, they display great care towards his personal hygiene, eating and drinking and I feel confident that they are caring well for him.

Reply from Helen Jones, CEO at Olive Tree House

Hello,Thank you for your feedback. It's great that you're bringing your Father in Law's music in for him. We all love to listen to our favourites don't we? My colleagues in Olive Tree House are…read more

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Review of
Olive Tree House
from E C (Daughter of Resident) published on 23 June 2025 Submitted via Postal Card • Report

Overall Experience

The staff at Olive Tree House are excellent. They attend to my dad's needs extremely well. The nurses always keep me updated with dad's progress. Overall, I am very pleased with the management and nurses who provide an excellent service.

Reply from Helen Jones, CEO at Olive Tree House

Hello,Thank you for your review. My colleagues in Olive Tree House will be delighted to read them. They're such lovely people, they genuinely care for residents and families, and each other. That's…read more

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Care Homes Owned by Allegra Care in South Gloucestershire

Allegra Care Locations in South Gloucestershire (4)

Allegra Care Reviews in South Gloucestershire (147)

The Grove

Blossom Fields

Rose Garden

Rose Garden

Rose Garden

Olive Tree House

Olive Tree House

The Grove

The Grove

Blossom Fields

The Grove

Blossom Fields

Blossom Fields

Olive Tree House

Olive Tree House

Rose Garden

Olive Tree House

Blossom Fields

Olive Tree House

Olive Tree House

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