Revisiting this year my 97-year-old mother, who is bed-bound with severe dementia. I feel comforted to find her well-kempt and resting, comfortably, in clean and bright surroundings. It was heart-warming to see the throw and twiddle muff, the family sent in the post during Covid, being looked after and made available to her.
I appreciate the staff, who whilst very busy, greet me in a friendly and helpful way. I left a note to say that Mum liked 'Classic FM' and am touched to find this playing, in the background, on my visits.
I am amazed at how sparkling bright my mother's clothes are returned, promptly, to her wardrobe from the laundry room.
I have the privilege of seeing my mother every week. For a family member further afield, an occasional, short written bulletin would be reassuring, for example on her weight, how well she eats and takes current medication.
'Thank you' for getting my very frail mother through these past 15 months and wearing a smile.
↩Reply from Helen Jones, CEO at Fordingbridge Care Home
Hello, thank you for your review. I too find the staff are always friendly and welcoming. I like the idea of the note, I'll speak with the team about making this happen. Thanks so much.