Allegra Care in Hampshire | 3 Care Homes

Review of
Dunwood Manor
from L C (Daughter-in-law of Resident) published on 23 April 2025

Submitted via Postal Card • Report

Overall Experience

Mother in law is very well cared for. She speaks very highly of the staff and they know her likes and dislikes well. We feel the staff go the extra mile to support and make their clients feel special. The home feels welcoming and the staff keep you up to date and address any problems promptly. Mother

in law loves the view of the grounds from her ground floor room. Thank you.

Reply from Sue Riches, Marketing Manager at Dunwood Manor

Thank you so much for your lovely feedback. We're so pleased to hear your mother-in-law feels well cared for and happy. It means a lot to know she feels valued and enjoys the view from her room. We'll share your kind words with the team - they always strive to make everyone feel special.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Dunwood Manor
from S C (Resident) published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience

First of all, I have a lovely view outside my window where I am visited sometimes by squirrels and occasionally a deer. The staff are very helpful and are always ready for a chat. Especially when I am feeling down.

Reply from Helen Jones, CEO at Dunwood Manor

Thank you for your review. I am so glad you enjoy that view, we're very lucky to be in such beautiful grounds. I am very pleased to hear that the staff are supportive and chatty. I always find my Dunwood colleagues to be up for a chat! With my best wishes and thanks.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Dunwood Manor
from Y B (Resident) assisted by family/friend published on 8 April 2025

Submitted via Postal Card • Report

Overall Experience

I like living at Dunwood Manor because it is friendly and I always feel comfortable and safe. Everybody is helpful and if I ask for something I always get it.

Reply from Helen Jones, CEO at Dunwood Manor

Thank you very much for your review. We appreciate all feedback and reviews, but it's particularly special and meaningful to receive positive feedback like this from a resident. It is very much appreciated. Thank you, best wishes

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Fordingbridge Care Home
from R K (Grandson of Resident) published on 18 November 2024

Submitted via Website • Report

Overall Experience

My grandmother has lived in 4 previous care homes prior to Fordingbridge Care Home. I can honestly say that this care home does wonders for her needs exceeding expectations for her overall living and quality of life. The care home is warm and welcoming from its setting, internal environment, facilities

for residents and it's amazing staff members. My grandmother is happy and settled. Her bedroom is warm, spacious and risk-free. They offer a great selection of freshly cooked food to its residents allowing my grandmother to have a balanced diet. The care home has recently undergone light refurbishments and now looks great! Highly recommend this care home to anyone looking for themselves or loved ones. Special thanks to the team for doing an amazing job not only for my grandmother but for all residents as this is visible when we have visited the site.

Reply from Helen Jones, CEO at Fordingbridge Care Home

Thank you for taking the time to provide us with your feedback. It means a great deal when family members who are regular visitors provide their views. I admire my colleagues in Fordingbridge for their constant positive and happy presence, this is so important for our Residents' wellbeing. The food is very good and the facilities are relevant and useful for the Residents. It's a nice happy relaxed place to be, which for our Residents who struggle with behaviours and dementia is fundamentally important. Thank you, my best wishes

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Dunwood Manor
from John W (Son of Resident) published on 29 May 2024

Submitted via Website • Report

Overall Experience

My father was offered a place at Dunwood Manor Nursing Home on 2/1/24, after spells in and out of the hospital over a 7-month span. It’s been the best thing that could have happened to dad. The staff are first class. They are very caring and help dad settle in from the word go. The nursing care at this

moment in time is first class. There is a good atmosphere in the home, with friendly smiling friendly faces. The food is prepared in the kitchen and my father says the food is very good, and plenty of it. Overall I am very pleased with the way things are going 10 out of 10.

Reply from Helen Jones, CEO at Dunwood Manor

Thank you for your consideration and informed review. Firstly I am delighted to read that we have made your Dad more comfortable and settled than he was. Little matters more than the Resident feeling comfortable and settled. We appreciate your feedback, we take our reviews seriously and we share them with the team so we all benefit. My very best wishes to your family, Helen

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Dunwood Manor
from J L (Wife of Resident) published on 15 May 2024

Submitted via Website • Report

Overall Experience

For the few weeks that my husband was in the home before his death there, all members of the staff showed both him and me the utmost kindness, care, consideration and, yes, love. I could not have asked for more.

Reply from Helen Jones, CEO at Dunwood Manor

I am so sorry for your loss. It is so generous of you to give us feedback at this sad and difficult time. Thank you for your comments. I am delighted that you've enjoyed the kindness, love and warmth of my colleagues in this lovely home. I wish you and your family all the very best. Thank you

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Fordingbridge Care Home
from Karen D (Daughter-in-law of Resident) published on 25 January 2024

Submitted via Postal Card • Report

Overall Experience

Every staff member has been exceptional and all demonstrated genuine care and support around looking after my father-in-law. It has certainly helped with the bereavement knowing how well he was looked after and that he was always surrounded by people who looked after him like he was their own father.

He was always clean and so was his room.

Reply from Helen Jones, CEO at Fordingbridge Care Home

Hello,
Thank you for taking the time to provide your feedback. I am so sorry for the loss of your father-in-law, my sincere condolences to your family. I am pleased to read our colleagues provided the great care and service for which the home is known. I hope that, as you say, knowing he was well looked after whilst he was with us, provides some comfort to you all. With my very best wishes.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Fordingbridge Care Home
from Graham D (Son of Resident) published on 18 January 2024

Submitted via Website • Report

Overall Experience

I was not able to visit my Dad as much as I liked due to Covid and my work commitments and distance to the home but I was rest assured knowing my Dad was being looked after so well. All of the staff were so attentive and I believe that they not only cared for my Dad but also had a special bond with

him and would make him smile. His room and himself were always clean and when I visited the staff, they always made me feel welcome, they would also keep in touch with me and notify me of how my Dad was doing. I would recommend this home to anyone thinking of sending their loved ones there.

Reply from Helen Jones, CEO at Fordingbridge Care Home

Thank you for taking the time to give us your feedback, we really appreciate it. Our colleagues in Fordingbridge are extremely attentive to all the residents, they make everyone feel welcome and at home. I enjoy how calm the home feels, residents are doing their own thing, with staff beside them, being with them, and helping them to smile. I am so glad you had these experiences. Everyone will be delighted to read your feedback, thank you. My best wishes to you and your family, regards.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Fordingbridge Care Home
from Clive D (Son of Resident) published on 8 January 2024

Submitted via Website • Report

Overall Experience

Fordingbridge Care Home was excellent in every way while looking after my father.
The staff would always try their very best to make my father's life as comfortable and as happy as they could.
The job of taking care of my father's every need was difficult at best and got harder as his illness progressed

but the staff always stepped up to the mark.

Reply from Helen Jones, CEO at Fordingbridge Care Home

Hello,
Thank you very much for taking the time to provide us with your feedback. Our colleagues in Fordingbridge provide excellent service and care for residents and their families, it's what makes the difference. With my best wishes to you and your family, Helen

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Fordingbridge Care Home
from Jackie T (Sister of Resident) published on 18 December 2023

Submitted via Postal Card • Report

Overall Experience

My sister has settled in well. She seems content and happy when we arrive to visit and when we depart. She has deteriorated due to her type of dementia but still seems well in herself. The staff have always been helpful and they have addressed many problems that have occurred with my sister nad have

adapted things to help with her needs. We have always found the staff very approachable and willing to answer out queries or questions. We are pleased that they now have permanent activity staff to help keep the residents interested and entertained. We're thankful that my sister is safe and well cared for.

Reply from Helen Jones, CEO at Fordingbridge Care Home

Hello,
Thank you for taking the time to provide your feedback. My colleagues in the home will also be delighted to read your positive comments. Our goal is always for each resident to feel happy and content in their new home and you, as their family, to always feel welcome and comfortable with us. My best wishes to you, thank you, Helen.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Fordingbridge Care Home
from Marcos D (Son of Resident) published on 8 December 2023

Submitted via Website • Report

Overall Experience

Excellent care from underappreciated and overworked staff. After we explained our concerns to the deputy manager she was very sympathetic to our needs and took the time to explain the daily care that my relative was receiving. Because of this we now have a better understanding of what happens on a daily

basis. Thank you to the deputy manager!

Reply from Helen Jones, CEO at Fordingbridge Care Home

Hello,
Thank you for providing your feedback. I am delighted our deputy manager was able to address your concerns. Our colleagues in Fordingbridge Care Home provide warm, supportive care to all the residents. Thanks again for giving your feedback, it's much appreciated by all of us, Helen.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Fordingbridge Care Home
from J P (Sister of Resident) published on 7 December 2023

Submitted via Postal Card • Report

Overall Experience

Our sister is well-looked after despite her being a little angry at times. But the staff handle it well and we are very grateful for that. Thank you.

Reply from Helen Jones, CEO at Fordingbridge Care Home

Hello,
Thank you for your review. Our colleagues at Fordingbridge are very good with every resident, understanding their needs and keeping everyone happy and relaxed. It's such a skill, which in my view, only really comes from genuine compassion and empathy.
Thank you again,
Helen

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Fordingbridge Care Home
from Juliet L (Wife of Resident) published on 5 December 2023

Submitted via Postal Card • Report

Overall Experience

My husband came to this care home in August 2022. He was very upset and traumatised, as was I as his wife.
Over the months, the care for him by all the staff has been fantastic and I am grateful for the smiling faces that always greet me. When I visit, he is settled and comfortable and I can relax

knowing that he is well cared for.
It's difficult to put into words my gratitude to all the staff and management of Fordingbridge Care Home.

Reply from Helen Jones, CEO at Fordingbridge Care Home

Hello,
I am so delighted to read your review, thank you. I know first-hand what a relief it is to visit your loved one and find them settled and relaxed. It is an enormous relief. My colleagues in Fordingbridge will be delighted to read your comments; they work hard to look after everyone and they do it very well. My best wishes to you and your family, thank you again, cheers, Helen.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Fordingbridge Care Home
from Malcolm C (Son of Resident) published on 4 December 2023

Submitted via Postal Card • Report

Overall Experience

I have very little experience of other dementia care homes but this is certainly the best one I have dealt with. The rooms are nice and bright, the staff are friendly and helpful.
Taken overall and considering what the place is I find it a pleasurable place that I feel my mother is well looked after

in.

Reply from Helen Jones, CEO at Fordingbridge Care Home

Hello,
Thank you for taking the time to give your feedback, we really appreciate it. I am so glad to read you feel comfortable whilst visiting with your Mother. That's such an important element of what we work to achieve. My best wishes to you and your family, thank you, Helen

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Fordingbridge Care Home
from Paula L (Friend of Resident) published on 4 December 2023

Submitted via Postal Card • Report

Overall Experience

My friend had been very destructive and emotional - he had damaged property and been quite angry.
The staff in Fordingbridge Care Home were very kind to my friend and his family and myself. Placing no blame making him safe and calm and taking things in their stride as always,
I cannot praise the

staff enough. They are all friendly and very caring and considerate.

Reply from Helen Jones, CEO at Fordingbridge Care Home

Hello
Thank you for your review. As I read your comments I could really empathise with you for your concern for your friend. Being able to be calm and supportive and just settle things down is such an important capability. Our Fordingbridge colleagues do it so well and then they just get on with caring for the Residents and making people happy and relaxed. They will really appreciate reading your feedback, thank you, Helen

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Waverley Lodge Nursing Home
from R A (Father of Resident) published on 14 September 2023

Submitted via Postal Card • Report

Overall Experience

We are very happy with how my daughter has been looked after and we don't have problems at the home at all.

Reply from Helen Jones, CEO at Waverley Lodge Nursing Home

Hello,
Thanks for your review. I am delighted to read that you are pleased with the care and service for your daughter. Thanks for taking the time to give the review. Best wishes to you and your family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Dunwood Manor
from Anne A (Wife of Resident) published on 4 September 2023

Submitted via Postal Card • Report

Overall Experience

My husband was looked after by all carers and nursing staff with great care and kindness. I couldn't have wished for more.

Reply from Helen Jones, CEO at Dunwood Manor

Hello,
Thank you for taking the time to provide us with your comments. I am so pleased to hear that our warm caring staff looked after your husband so well. My best wishes to you, thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Dunwood Manor
from Susan K (Daughter of Resident) published on 4 August 2023

Submitted via Postal Card • Report

Overall Experience

We were able to visit Mum at any time. The staff were very kind and welcoming.

Reply from Helen Jones, CEO at Dunwood Manor

Hello,
Thank you for your review. I noticed today in Dunwood that there were lovely visitors spending time with residents and staff. That's an integral part of making a care home a home, having our loved ones relaxed and happily there with us. Thanks for making that happen.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Dunwood Manor
from G S (Husband of Resident) published on 8 June 2023

Submitted via Postal Card • Report

Overall Experience

My wife's stay at Dunwood Manor was only seven weeks but during that time her care was outstanding. She loved her room and said so almost every day. During her stay, we celebrated our 60th wedding anniversary and her 80th birthday. On the Tuesday of Easter week, we had a family gathering of eight and

the home kindly provided us with a small room with tea, coffee and sandwiches. A wonderful experience, thank you all so much for looking after her so well.

Reply from Helen Jones, Chief Executive Officer at Dunwood Manor

Happy Anniversary! What a wonderful achievement, I am so glad we were able to support your celebrations. It's very pleasing to hear your feedback and that of your wife, thank you for sharing it. The team will be completely delighted to read your kind words, thank you. With my best wishes to you and your family, Helen.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Dunwood Manor
from L R (Daughter of Resident) published on 6 June 2023

Submitted via Postal Card • Report

Overall Experience

My mum was a resident at Dunwood Manor for seven weeks with a terminal illness. Throughout her time there, she received exemplary care from every member of staff. All her care needs were fully met and the staff treated her with dignity and respect. Mum adored her room, had outstanding care and was supported

through the final chapter of her life by a brilliant team. The staff were brilliant with my dad too and they were able to celebrate their diamond wedding anniversary and Mum's 80th Birthday in Dunwood Manor. I cannot thank the staff and praise them highly enough for their professional, friendly and first class care. To receive such help at a challenging time was a tremendous source of comfort.

Reply from Helen Jones, CEO at Dunwood Manor

Hello, thank you so very much for such a wonderful review. You have our deepest sympathies at the passing of your mum, I do hope your family is doing as well as can be expected. Your review means so much to every member of the team. Thank you for your kindness. With my very best wishes to your family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Care Homes Owned by Allegra Care in Hampshire

Allegra Care Locations in Hampshire (3)

Allegra Care Reviews in Hampshire (57)

Dunwood Manor

Dunwood Manor

Dunwood Manor

Fordingbridge Care Home

Dunwood Manor

Dunwood Manor

Fordingbridge Care Home

Fordingbridge Care Home

Fordingbridge Care Home

Fordingbridge Care Home

Fordingbridge Care Home

Fordingbridge Care Home

Fordingbridge Care Home

Fordingbridge Care Home

Fordingbridge Care Home

Waverley Lodge Nursing Home

Dunwood Manor

Dunwood Manor

Dunwood Manor

Dunwood Manor

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers