Fordingbridge Care Home

Station Road, Fordingbridge SP6 1JW
Review Us
8.4 23 Reviews
  • Fordingbridge Care Home, Fordingbridge
A modern, purpose-built dementia care home located just outside the centre of Fordingbridge, and easily accessible from nearby Ringwood, Salisbury, and surrounding areas.

Designed in conjunction with dementia care experts Sterling University, it embraces modern thinking in nursing care, environment, comfort, security and stimulation.
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Care Provided by Fordingbridge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1600
  • Self-Funded Nursing Dementia Care: from £1600
  • RESPITE Self-Funded Residential Dementia Care: from £1600
  • RESPITE Self-Funded Nursing Dementia Care: from £1600

*these prices are only a guideline and are subject to an individual assessment and are excluding funded nursing care which we will apply for if your relative has nursing needs

These prices are only a guideline, please contact Fordingbridge Care Home to find out the exact price for your requirements.

Contact Fordingbridge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Fordingbridge Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Samantha Knowles (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Visiting

  • There is no restriction on visiting but if you are planning on visiting early or late please let them know so that they can ensure your loved one is expecting you and ready for your visit

Parking

  • Parking is available to the front of Fordingbridge Care Home and to the side.

Fordingbridge Care Home Reviews (23)

8.4

Fordingbridge Care Home has a Review Score of 8.4 (8.416) out of 10, based on 4 reviews in the last 2 years.
Over all time Fordingbridge Care Home has 23 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Fordingbridge Care Home
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Review from Trevor H (Husband of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fordingbridge Care Home is a very welcoming home that looks after all residents as equals. The staff are friendly and polite towards visitors and residents alike. They care for all the needs of residents be they care, assistance, medical, cleanliness and all aspects of quality of life of residents.
They also care about family and on occasions have cared and comforted me. Highly commended!
Reply from Helen Jones, CEO at Fordingbridge Care HomeHello,
Thank you for taking the time to provide us with your feedback. As the spouse of a resident, your perspective is valuable to us as we work continuously to improve our service and deliver caring, supportive service that looks after everyone!. Sam and the team will be delighted to read your comments, thank you very much, Helen
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Review from Brian C (Husband of Resident) published on 17 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care home at Fordingbridge is very good. Staff are friendly and always helpful. Any concerns are dealt with or needs.
Reply from Helen Jones, CEO at Fordingbridge Care HomeThank you for your comments.
My colleagues will be delighted to receive your compliments, thank you. Best wishes, Helen
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Review from Paul L (Friend of Resident) published on 17 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is highly recommended as the staff are extremely caring & efficient. Even more so since the recent changes of management. The atmosphere is jolly and makes for a very relaxed visit. Nothing is too much trouble. My friend is always clean and presentable, and no matter what he gets up to,
he is treated with the utmost respect and dignity. For this, I am truly grateful.
Reply from Helen Jones, CEO at Fordingbridge Care HomeThank you for your feedback. My colleagues in Fordingbridge really appreciate the feedback and comments from friends and families of our Residents. I agree with you, they are extremely caring and efficient. It's a lovely home because of the great people living and working there. Best wishes, Helen
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Review from R K (Grandson of Resident) published on 18 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother has lived in 4 previous care homes prior to Fordingbridge Care Home. I can honestly say that this care home does wonders for her needs exceeding expectations for her overall living and quality of life. The care home is warm and welcoming from its setting, internal environment, facilities
for residents and it's amazing staff members. My grandmother is happy and settled. Her bedroom is warm, spacious and risk-free. They offer a great selection of freshly cooked food to its residents allowing my grandmother to have a balanced diet. The care home has recently undergone light refurbishments and now looks great! Highly recommend this care home to anyone looking for themselves or loved ones. Special thanks to the team for doing an amazing job not only for my grandmother but for all residents as this is visible when we have visited the site.
Reply from Helen Jones, CEO at Fordingbridge Care HomeThank you for taking the time to provide us with your feedback. It means a great deal when family members who are regular visitors provide their views. I admire my colleagues in Fordingbridge for their constant positive and happy presence, this is so important for our Residents' wellbeing. The food is very good and the facilities are relevant and useful for the Residents. It's a nice happy relaxed place to be, which for our Residents who struggle with behaviours and dementia is fundamentally important. Thank you, my best wishes
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Review from Karen D (Daughter-in-law of Resident) published on 25 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every staff member has been exceptional and all demonstrated genuine care and support around looking after my father-in-law. It has certainly helped with the bereavement knowing how well he was looked after and that he was always surrounded by people who looked after him like he was their own father.
He was always clean and so was his room.
Reply from Helen Jones, CEO at Fordingbridge Care HomeHello,
Thank you for taking the time to provide your feedback. I am so sorry for the loss of your father-in-law, my sincere condolences to your family. I am pleased to read our colleagues provided the great care and service for which the home is known. I hope that, as you say, knowing he was well looked after whilst he was with us, provides some comfort to you all. With my very best wishes.
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Review from Graham D (Son of Resident) published on 18 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was not able to visit my Dad as much as I liked due to Covid and my work commitments and distance to the home but I was rest assured knowing my Dad was being looked after so well. All of the staff were so attentive and I believe that they not only cared for my Dad but also had a special bond with
him and would make him smile. His room and himself were always clean and when I visited the staff, they always made me feel welcome, they would also keep in touch with me and notify me of how my Dad was doing. I would recommend this home to anyone thinking of sending their loved ones there.
Reply from Helen Jones, CEO at Fordingbridge Care HomeThank you for taking the time to give us your feedback, we really appreciate it. Our colleagues in Fordingbridge are extremely attentive to all the residents, they make everyone feel welcome and at home. I enjoy how calm the home feels, residents are doing their own thing, with staff beside them, being with them, and helping them to smile. I am so glad you had these experiences. Everyone will be delighted to read your feedback, thank you. My best wishes to you and your family, regards.
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Review from Clive D (Son of Resident) published on 8 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fordingbridge Care Home was excellent in every way while looking after my father.
The staff would always try their very best to make my father's life as comfortable and as happy as they could.
The job of taking care of my father's every need was difficult at best and got harder as his illness progressed
but the staff always stepped up to the mark.
Reply from Helen Jones, CEO at Fordingbridge Care HomeHello,
Thank you very much for taking the time to provide us with your feedback. Our colleagues in Fordingbridge provide excellent service and care for residents and their families, it's what makes the difference. With my best wishes to you and your family, Helen
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Review from Jackie T (Sister of Resident) published on 18 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister has settled in well. She seems content and happy when we arrive to visit and when we depart. She has deteriorated due to her type of dementia but still seems well in herself. The staff have always been helpful and they have addressed many problems that have occurred with my sister nad have
adapted things to help with her needs. We have always found the staff very approachable and willing to answer out queries or questions. We are pleased that they now have permanent activity staff to help keep the residents interested and entertained. We're thankful that my sister is safe and well cared for.
Reply from Helen Jones, CEO at Fordingbridge Care HomeHello,
Thank you for taking the time to provide your feedback. My colleagues in the home will also be delighted to read your positive comments. Our goal is always for each resident to feel happy and content in their new home and you, as their family, to always feel welcome and comfortable with us. My best wishes to you, thank you, Helen.
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Review from Marcos D (Son of Resident) published on 8 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care from underappreciated and overworked staff. After we explained our concerns to the deputy manager she was very sympathetic to our needs and took the time to explain the daily care that my relative was receiving. Because of this we now have a better understanding of what happens on a daily
basis. Thank you to the deputy manager!
Reply from Helen Jones, CEO at Fordingbridge Care HomeHello,
Thank you for providing your feedback. I am delighted our deputy manager was able to address your concerns. Our colleagues in Fordingbridge Care Home provide warm, supportive care to all the residents. Thanks again for giving your feedback, it's much appreciated by all of us, Helen.
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Review from J P (Sister of Resident) published on 7 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our sister is well-looked after despite her being a little angry at times. But the staff handle it well and we are very grateful for that. Thank you.
Reply from Helen Jones, CEO at Fordingbridge Care HomeHello,
Thank you for your review. Our colleagues at Fordingbridge are very good with every resident, understanding their needs and keeping everyone happy and relaxed. It's such a skill, which in my view, only really comes from genuine compassion and empathy.
Thank you again,
Helen
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Review from Juliet L (Wife of Resident) published on 5 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband came to this care home in August 2022. He was very upset and traumatised, as was I as his wife.
Over the months, the care for him by all the staff has been fantastic and I am grateful for the smiling faces that always greet me. When I visit, he is settled and comfortable and I can relax
knowing that he is well cared for.
It's difficult to put into words my gratitude to all the staff and management of Fordingbridge Care Home.
Reply from Helen Jones, CEO at Fordingbridge Care HomeHello,
I am so delighted to read your review, thank you. I know first-hand what a relief it is to visit your loved one and find them settled and relaxed. It is an enormous relief. My colleagues in Fordingbridge will be delighted to read your comments; they work hard to look after everyone and they do it very well. My best wishes to you and your family, thank you again, cheers, Helen.
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Review from Malcolm C (Son of Resident) published on 4 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have very little experience of other dementia care homes but this is certainly the best one I have dealt with. The rooms are nice and bright, the staff are friendly and helpful.
Taken overall and considering what the place is I find it a pleasurable place that I feel my mother is well looked after
in.
Reply from Helen Jones, CEO at Fordingbridge Care HomeHello,
Thank you for taking the time to give your feedback, we really appreciate it. I am so glad to read you feel comfortable whilst visiting with your Mother. That's such an important element of what we work to achieve. My best wishes to you and your family, thank you, Helen
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Review from Eve L (Daughter of Resident) published on 22 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was happy at Fordingbridge Care Home, as she told us often. Our family also knew she had the very best of care and attention which gave us peace of mind between visits. There are a number of staff who worked on her floor and we cannot thank them enough personally for being her family when we weren't
there with her. You all know who you are. We really feel that she was in the best place with the best care and love in her last days. Thank you all.
Reply from Helen Jones, CEO at Fordingbridge Care HomeHello. Thank you for your feedback. It is extremely kind of you to provide your thoughts at this difficult and sad time, I am sure the entire team in Fordingbridge will be very grateful to read them. My very best wishes to you and your family.
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Review from C T (Granddaughter of Resident) published on 18 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother was diagnosed with mixed dementia quite a few years ago. We watched her slowly fail to manage in her own home and finally the day came where she needed more care than was able to be provided in her own home. This was a big moment for everyone and came with a lot of thoughts of guilt,
sadness and fear, especially seeing her be separated from her husband. She sadly passed away recently and we can honestly say that the care she had at Fordingbridge Care Home surpassed all of our expectations. Seeing her so trusting towards the staff, even up until the end, was such a reassurance for us as a family and a tribute to the incredible care staff that went above and beyond for her. I hope all the staff at Fordingbridge can be proud of the quality of care they provide and know that we truly feel they are the unsung heroes.
Reply from Helen Jones, CEO at Fordingbridge Care HomeThank you for taking the time to provide us with your feedback. We really appreciate the difficulty involved in placing a loved one. I am so pleased, as will the team be, that we have provided your family with great support. Thank you very much.
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Review from H C (Daughter of Resident) published on 20 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad has been in Fordingbridge Care Home coming up for 2 years and has been extremely well looked after. It has been difficult with covid but the staff have always kept us informed of my dad.
Reply from Helen Jones, CEO at Fordingbridge Care HomeHello,
Thank you for your review. I am delighted to hear that you see your dad is being very well looked after. The Fordingbridge team is very supportive of families as well as the much-loved residents. I really appreciate you taking the time to provide your feedback. Best wishes.
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Review from Jon H (Son of Resident) published on 19 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Fordingbridge for several years. I have watched her slowly decline as the illness takes hold and as upsetting as this is to watch, one of the main consolations has been the care and love shown by the staff who look after Mum.
I live some distance away and can't visit as
much as I would like, so knowing I can really trust the home and the people who look after Mum is so important to me. I have never had a reason to doubt at any time that her needs and care have not been a priority. This is vital when you have to make such a difficult decision to entrust a loved one to a completely new environment.
Reply from Helen Jones, CEO at Fordingbridge Care HomeHello.
Thank you for your review. We absolutely understand the difficulty and anxiety involved in placing a loved one into a home. We also recognise the privilege of your trust as we care and serve your mum. Thank you for your trust.
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Review from Sara H (Daughter of Resident) published on 15 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has lived at Fordingbridge Care Home since 2017, it’s a wonderful home full of caring, kind and compassionate staff.
I’d been really concerned about her going into care but thankfully I found it’s an amazing place, with Mum treated respectfully as an individual with warmth, affection and understanding
in her own home. Mum’s always had the freedom to do exactly what she needs to do day and night, with experienced skilled nurses and carers keeping her safe.
In my opinion, it’s the people that make it so special. Mum’s always very well cared for both physically, mentally and emotionally. Her nurse is absolutely amazing along with the wonderful carers and activity staff. They know about her life, likes and dislikes, and it matters to them that her days are the best they can be. They keep me updated by phone and send me photos, so I always know exactly how she’s doing when I’m not there. It’s really reassuring and I will forever be grateful to everyone for Mum’s incredible care.
Reply from Helen Jones, CEO at Fordingbridge Care HomeThank you for your kind words. Not only is the entire Fordingbridge team highly competent, but they're also all really committed to the residents, they know them very well. It's a very supportive environment for both residents and the staff. I'm so pleased you're reassured, that's so very important to us. Thank you.
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Review from Kelly B (Daughter of Resident) published on 14 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my Father has received at Fordingbridge Care Home has been fantastic. Always welcomed by friendly staff who have shown great knowledge and care towards him. They have always got him all the help he has needed and kept us regularly updated with how he is. I feel very confident in his care at
this home, it has a warm and friendly atmosphere and the staff and residents always appear happy when I am visiting.
Reply from Helen Jones, CEO at Fordingbridge Care HomeHello,
Thank you very much for your review. We are very fortunate to have a team in Fordingbridge who are not only highly capable, they're also caring and genuine in their regard for the residents. Your kind words will be much appreciated by everyone in Fordingbridge. Thank you.
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Review from Sonja M (Daughter of Resident) published on 14 July 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Revisiting this year my 97-year-old mother, who is bed-bound with severe dementia. I feel comforted to find her well-kempt and resting, comfortably, in clean and bright surroundings. It was heart-warming to see the throw and twiddle muff, the family sent in the post during Covid, being looked after
and made available to her.
I appreciate the staff, who whilst very busy, greet me in a friendly and helpful way. I left a note to say that Mum liked 'Classic FM' and am touched to find this playing, in the background, on my visits.
I am amazed at how sparkling bright my mother's clothes are returned, promptly, to her wardrobe from the laundry room.
I have the privilege of seeing my mother every week. For a family member further afield, an occasional, short written bulletin would be reassuring, for example on her weight, how well she eats and takes current medication.
'Thank you' for getting my very frail mother through these past 15 months and wearing a smile.
Reply from Helen Jones, CEO at Fordingbridge Care HomeHello, thank you for your review. I too find the staff are always friendly and welcoming. I like the idea of the note, I'll speak with the team about making this happen. Thanks so much.
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Review from Eileen K (Wife of Resident) published on 14 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The standard of care my husband receives is excellent. He’s always treated with compassion and respect. He’s lived here for 3 years now, and both I and my husband receive great support. I visit twice a week and speak to his nurse every single day, and he lets me know what kind of a day my husband has
had. Personally, I think all the staff from reception, laundry, carers, activity, nurses and management are all just great at what they do. I have total admiration for them.
Reply from Helen Jones, CEO at Fordingbridge Care HomeThank you for your comprehensive and considered review. Given your indepth knowledge of the Home, your supportive comments regarding our colleagues are highly valued. Thank you.
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Current Review Score: 8.4 (8.416)

Overview of Review Score

The Review Score of 8.4 (8.416) out of 10 for Fordingbridge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.7 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.708 for Fordingbridge Care Home is calculated as follows: ( (34 Excellents x 5) + (14 Goods x 4) ) ÷ 48 Ratings = 4.708
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.708 Points relating to the number of positive Reviews for Fordingbridge Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 4 Positive Reviews ÷ 12 = 0.333
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Mar 2025

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Samantha

Samantha Knowles

Job Title: Home Manager Joined: 2025

Samantha is a highly experienced and dedicated Nurse, bringing over 23 years of healthcare expertise to the role. Since qualifying in 2004 with a Degree in Adult Nursing from the University of Southampton, she has held a number of senior clinical and managerial positions across the care sector.
Most notably, Samantha served as the CQC Registered Manager at Contemplation Homes for nearly four years, where she successfully led the home through the challenges of the Covid-19 pandemic. During her tenure, she achieved and maintained high occupancy levels, strengthened recruitment and retention, and built a strong, person-centred care culture.


Samantha’s background also includes leadership roles with Care UK, Colten Care and Bupa. She is known for her strong clinical judgement, excellent organisational skills, and commitment to delivering high standards of care. Her calm, approachable manner and wealth of experience make her a fantastic addition to the team.
Samantha enjoys spending time with her friends and family. She loves shopping and evenings at the theatre. She is a PADI Open Water Diver and enjoys travelling.

Jacqui

Jacqui Tucker

Job Title: Regional Relationship Liaison Manager South and Central Regions Joined: 2022

After working for 14 years as a renal nurse specialist, Jacqui changed her career to be around more for her young children. Her wide-ranging experience since then encompasses a number of rewarding positions across a variety of sectors, including team leader for Jobsite; Southern Team manager for Westfield Health; management for a specialist lender helping people rebuild their credit profile and, most recently, moving into the elderly care sector with Barchester, for whom she worked in community awareness and fundraising.


Now, as Regional Relationship Liaison Manager for Allegra Care, she brings her diverse portfolio of skills to the task of supporting the homes and helping the company develop its profile in the elderly care sector.

Frequently Asked Questions about Fordingbridge Care Home

What types of Care is Fordingbridge Care Home registered for?

Older Person Care, Dementia, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Fordingbridge Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Fordingbridge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Fordingbridge Care Home to the centre of Fordingbridge?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fordingbridge Care Home to verify any information. View our terms and conditions. Fordingbridge Care Home has an Enhanced Service - more info.