Dunwood Manor

Sherfield English, Romsey SO51 6FD
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9.0 33 Reviews
  • Dunwood Manor, Romsey
Situated just outside Romsey Dunwood Manor is a grand country house set in 12 acres of grounds.

The home has two independent wings to cater for residents with different needs.

Beeches offers a secure wing and gardens for residents of any age with dementia.

Willows offers general nursing care, respite and specialist palliative care to residents.
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Care Provided by Dunwood Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Fees are dependent on facilities within room and assessment

Contact Dunwood Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Dunwood Manor to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Dunwood Manor Romsey Ltd
  • Privately Owned

Person in Charge

  • Trudy Moore (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 45+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2000
  • Number of floors: 2

Room Information

  • Single Rooms (43)
  • Couples/Companion Rooms (5)
  • Single Rooms with Ensuite Wet Room (21)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Visiting

  • There is no restriction on visiting. If visiting outside of normal hours please call in advance so that the team know that you will be visiting.

Parking

  • Parking is available outside the entrance to Dunwood Manor Nursing Home. It is shared with the adjacent Waverley Lodge Nursing Home. If parking spaces are all full continue past Waverley Lodge to the small car park on the left

Dunwood Manor Reviews (33)

9.0

Dunwood Manor has a Review Score of 9.0 (9.022) out of 10, based on 8 reviews in the last 2 years.
Over all time Dunwood Manor has 33 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Dunwood Manor
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Total of 33, showing 1-20
Review from Gary P (Son of Resident) published on 13 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The help and care my mother has received over the last 14 months is of the highest you could wish for and know that your loved one is getting everything you would want: food, healthcare, the most loving staff you would want, nothing is too much trouble, and knowing they are safe. The staff are so loving
and caring. I would recommend Dunwood Manor Care Home to any family. If you want to know your loved one is receiving the care you would want to give yourself then Dunwood Manor Romsey is highly recommended, 5-star service.
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Review from C D (Daughter of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad spent 2 weeks at Dunwood Manor for respite.The staff were all extremely supportive and took time to explain if he became confused. He benefitted from the opportunity to sit in the beautiful garden watching the wildlife in the peaceful surroundings. The facilities were well maintained and I felt
very confident he was in a safe and caring environment being treated with dignity and respect.
Reply from Helen Jones, CEO at Dunwood ManorThank you for your review. We really appreciate you taking the time to give us your thoughts. I agree with you, the grounds of Dunwood are lovely, a special place to relax and enjoy peace and quiet. I am also delighted to read of your confidence in our colleagues taking good care of your Dad, thank you. With my best wishes, Helen
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Review from Sally M (Daughter of Resident) published on 9 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My parents have only recently moved in but we have all been really impressed with Dunwood Manor. The staff have acted in a very caring way going above and beyond to help us all settle in to the new routine.
The family celebrations that have happened recently have been acknowledged and enjoyed by the
staff and family alike. Thank you.
Reply from Helen Jones, CEO at Dunwood ManorHello,Thank you for taking the time to provide us with your feedback, it is very much appreciated. My colleagues will be chuffed to read your comments, thank you, Helen
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Review from L C (Daughter-in-law of Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother in law is very well cared for. She speaks very highly of the staff and they know her likes and dislikes well. We feel the staff go the extra mile to support and make their clients feel special. The home feels welcoming and the staff keep you up to date and address any problems promptly. Mother
in law loves the view of the grounds from her ground floor room. Thank you.
Reply from Sue Riches, Marketing Manager at Dunwood ManorThank you so much for your lovely feedback. We're so pleased to hear your mother-in-law feels well cared for and happy. It means a lot to know she feels valued and enjoys the view from her room. We'll share your kind words with the team - they always strive to make everyone feel special.
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Review from S C (Resident) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
First of all, I have a lovely view outside my window where I am visited sometimes by squirrels and occasionally a deer. The staff are very helpful and are always ready for a chat. Especially when I am feeling down.
Reply from Helen Jones, CEO at Dunwood ManorThank you for your review. I am so glad you enjoy that view, we're very lucky to be in such beautiful grounds. I am very pleased to hear that the staff are supportive and chatty. I always find my Dunwood colleagues to be up for a chat! With my best wishes and thanks.
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Review from Y B (Resident) assisted by family/friend published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I like living at Dunwood Manor because it is friendly and I always feel comfortable and safe. Everybody is helpful and if I ask for something I always get it.
Reply from Helen Jones, CEO at Dunwood ManorThank you very much for your review. We appreciate all feedback and reviews, but it's particularly special and meaningful to receive positive feedback like this from a resident. It is very much appreciated. Thank you, best wishes
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Review from John W (Son of Resident) published on 29 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was offered a place at Dunwood Manor Nursing Home on 2/1/24, after spells in and out of the hospital over a 7-month span. It’s been the best thing that could have happened to dad. The staff are first class. They are very caring and help dad settle in from the word go. The nursing care at this
moment in time is first class. There is a good atmosphere in the home, with friendly smiling friendly faces. The food is prepared in the kitchen and my father says the food is very good, and plenty of it. Overall I am very pleased with the way things are going 10 out of 10.
Reply from Helen Jones, CEO at Dunwood ManorThank you for your consideration and informed review. Firstly I am delighted to read that we have made your Dad more comfortable and settled than he was. Little matters more than the Resident feeling comfortable and settled. We appreciate your feedback, we take our reviews seriously and we share them with the team so we all benefit. My very best wishes to your family, Helen
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Review from J L (Wife of Resident) published on 15 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
For the few weeks that my husband was in the home before his death there, all members of the staff showed both him and me the utmost kindness, care, consideration and, yes, love. I could not have asked for more.
Reply from Helen Jones, CEO at Dunwood ManorI am so sorry for your loss. It is so generous of you to give us feedback at this sad and difficult time. Thank you for your comments. I am delighted that you've enjoyed the kindness, love and warmth of my colleagues in this lovely home. I wish you and your family all the very best. Thank you
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Review from Anne A (Wife of Resident) published on 4 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was looked after by all carers and nursing staff with great care and kindness. I couldn't have wished for more.
Reply from Helen Jones, CEO at Dunwood ManorHello,
Thank you for taking the time to provide us with your comments. I am so pleased to hear that our warm caring staff looked after your husband so well. My best wishes to you, thank you.
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Review from Susan K (Daughter of Resident) published on 4 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We were able to visit Mum at any time. The staff were very kind and welcoming.
Reply from Helen Jones, CEO at Dunwood ManorHello,
Thank you for your review. I noticed today in Dunwood that there were lovely visitors spending time with residents and staff. That's an integral part of making a care home a home, having our loved ones relaxed and happily there with us. Thanks for making that happen.
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Review from G S (Husband of Resident) published on 8 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife's stay at Dunwood Manor was only seven weeks but during that time her care was outstanding. She loved her room and said so almost every day. During her stay, we celebrated our 60th wedding anniversary and her 80th birthday. On the Tuesday of Easter week, we had a family gathering of eight and
the home kindly provided us with a small room with tea, coffee and sandwiches. A wonderful experience, thank you all so much for looking after her so well.
Reply from Helen Jones, Chief Executive Officer at Dunwood ManorHappy Anniversary! What a wonderful achievement, I am so glad we were able to support your celebrations. It's very pleasing to hear your feedback and that of your wife, thank you for sharing it. The team will be completely delighted to read your kind words, thank you. With my best wishes to you and your family, Helen.
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Review from L R (Daughter of Resident) published on 6 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was a resident at Dunwood Manor for seven weeks with a terminal illness. Throughout her time there, she received exemplary care from every member of staff. All her care needs were fully met and the staff treated her with dignity and respect. Mum adored her room, had outstanding care and was supported
through the final chapter of her life by a brilliant team. The staff were brilliant with my dad too and they were able to celebrate their diamond wedding anniversary and Mum's 80th Birthday in Dunwood Manor. I cannot thank the staff and praise them highly enough for their professional, friendly and first class care. To receive such help at a challenging time was a tremendous source of comfort.
Reply from Helen Jones, CEO at Dunwood ManorHello, thank you so very much for such a wonderful review. You have our deepest sympathies at the passing of your mum, I do hope your family is doing as well as can be expected. Your review means so much to every member of the team. Thank you for your kindness. With my very best wishes to your family.
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Review from Roger H (Son of Resident) published on 12 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first day of my mum arriving at Dunwood Manor Care Home, I was very impressed with the care offered to my mum. As a very regular visitor, I was well pleased to see the ongoing care offered so far which was first-class in every way. Mum died in Dunwood Manor surrounded by her sons and at the
point of death, care given by one member of staff was gentle and caring.
Reply from Helen Jones, CEO at Dunwood ManorHello,
My sincere condolences on the death of your mum. I am so sorry for your loss. I am also very touched that you've made the effort to provide us with feedback at such a sad time. My colleagues in Dunwood will be very pleased and grateful to read your comments. Thank you for your kindness. My best wishes to you and your family, Helen.
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Review from L B (Friend of Resident) published on 15 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dunwood Manor is a clean, friendly home. The staff are approachable and caring. Standards of care and hygiene are excellent. Attention to detail in every area is evident. Food is tapered to personal needs and is presented in an appetising manner. Nothing is too much trouble and they strive to make the
rooms homely. I would recommend Dunwood as a first-choice home if you were unable to care for your loved one.
Reply from Helen Jones, CEO at Dunwood ManorHello, thank you for your review and your kind words. I particularly relate to your phrase "attention to detail in every area is evident". The manager and the whole team - housekeeping, food services as well as the care and clinical teams all really pay attention to getting things right for each resident. It's so heartening to see. My best wishes for you and your family and thanks again, Helen.
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Review from Peter L (Son of Resident) published on 13 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father has only been in residency since the beginning of January so it is very difficult for me to give an accurate review. However, my experience so far has been more than satisfactory. The staff have been excellent and keep me up to date with my father's condition and any treatment he may require.
Overall very happy.
Reply from Helen Jones, CEO at Dunwood ManorHello, thanks for your review. I am delighted to read that your experience has been so positive. Receiving positive feedback from family members is really important to us as the team cares for family members as well as the Residents. My best wishes to you and your family, thanks, Helen.
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Review from Gordon S (Husband of Resident) published on 10 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been at Dunwood for several months, has settled in well and is very content.
She gets on very well with the staff - they are very kind, and nothing is too much trouble for them.
The food is excellent, and she looks forward to every meal. She says that due to her circumstances, she is
in the best possible place, which in turn, means I do not have to worry about her as she is in good hands.
Reply from Helen Jones, CEO at Dunwood ManorHello, how lovely it is to read your comments and that your wife feels she is in the best possible place. Thank you for taking the time to provide your review. It means a great deal to all of us. Best wishes to you and your family.
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Review from Chrissie C (Daughter of Resident) published on 30 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot express in words how kind, caring and helpful the manager and the team have been. My mother was admitted for end of life and they have made a distressing situation easier to deal with. Their help with paperwork has been invaluable as this is a time of huge stress and worry. An empathetic and
kind team from cleaners to management and it shines through!
Reply from Helen Jones, CEO at Dunwood ManorHello. Thank you for your feedback. Whilst we always value feedback at any time, for you to provide your feedback at the time of your loss is an extremely kind gesture, which we appreciate. I am so pleased you've found our lovely colleagues in Dunwood so supportive and helpful. They will be very pleased to receive your kind words. My condolences to you for your loss, my best wishes to you and your family, Helen.
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Review from Jim B (Husband of Resident) published on 16 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife was admitted for assessment.
She was unable to leave her bed so was excluded from social activities.
As a result, she lacked stimulation, except at meal times.
Reply from Helen Jones, CEO at Dunwood ManorHello, Thank you for taking the time to provide us with your review. I appreciate your positive responses regarding the staff, cleanliness and overall experience. I also note the opportunity for us to ensure all residents are included in daily activities. We will work on improving this immediately. Many thanks for your review.
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Review from Caroline C (Wife of Resident) published on 14 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dunwood Manor has a very welcoming feel to it. Staff and management are very friendly and supportive to both myself and my husband.
Nothing is too much trouble for them, I feel reassured that my husband is getting very good care. The care staff and nurses are extremely professional, very kind and
patient to all the residents whilst dealing with some challenging behaviour! I visit most days, this is my honest review.
Reply from Jan Cresdee, Manager at Dunwood ManorThank you so much for your lovely review. The team work hard to support everyone and we thank you for your valued feedback at all times. It's great to see you daily and you're welcome at any time. It was lovely to catch up with you at the Christmas Party last Saturday.
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Review from Paul H (Partner of Resident) published on 7 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have visited my partner weekly in Dunwood Manor over the past 18 months. She is bedbound and has Dementia. The quality of care has improved considerably over the past 6 months and staffing levels have increased. My visit today (23/11), was typical of the great care and compassion that staff have shown
in that she was given a facial and a manicure whilst I was visiting. At 3 pm the tea trolly arrived with lots of goodies in the form of cakes and biscuits. The friendly care assistant knew exactly how she likes her tea and also provided yoghurt and cake. She really enjoyed the offerings and the carer assisted her in a very cheerful and professional manner. Her room was neat, tidy and clean and various personal items were placed where she could see them. During my visit, the Deputy Manager and two care assistants came to check that all was well, and it was. I am content that she is being given excellent care and that a detailed care plan is in place and being executed fully.
Reply from Jan Cresdee, Manager at Dunwood ManorThank you, Paul, for your feedback which is appreciated by the Dunwood Team. We are so pleased to hear that the facial and manicure were much enjoyed and that all was well.
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Current Review Score: 9.0 (9.022)

Overview of Review Score

The Review Score of 9.0 (9.022) out of 10 for Dunwood Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.4 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.645 for Dunwood Manor is calculated as follows: ( (60 Excellents x 5) + (33 Goods x 4) ) ÷ 93 Ratings = 4.645
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.377 Points relating to the number of positive Reviews for Dunwood Manor is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 = 3.65
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11. 8 Positive Reviews ÷ 11 = 0.727
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Trudy Moore

Job Title: Registered Manager Joined: 2025

Trudy is passionate about delivering high-quality care and creating a positive, supportive environment for both residents and staff. With extensive experience in elderly care, dementia support, and team leadership, she has successfully managed and improved multiple care settings. Trudy thrives on building strong teams, implementing innovative healthcare systems, and driving meaningful improvements in service quality.

Frequently Asked Questions about Dunwood Manor

What types of Care is Dunwood Manor registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Dunwood Manor have?

There are 43 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Dunwood Manor?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Dunwood Manor to the centre of Romsey?

2.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dunwood Manor to verify any information. View our terms and conditions. Dunwood Manor has an Enhanced Service - more info.