Dunwood Manor

Sherfield English, Romsey SO51 6FD
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8.9 32 Reviews
  • Dunwood Manor, Romsey
Situated just outside Romsey Dunwood Manor is a grand country house set in 12 acres of grounds.

The home has two independent wings to cater for residents with different needs.

Beeches offers a secure wing and gardens for residents of any age with dementia.

Willows offers general nursing care, respite and specialist palliative care to residents.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1350 – £1700
  • Self-Funded Residential Dementia Care: £1350 – £1700
  • Self-Funded Nursing Care: £1350 – £1700
  • Self-Funded Nursing Dementia Care: £1350 – £1700
  • RESPITE Self-Funded Nursing Care: £1400 – £1700
  • RESPITE Self-Funded Nursing Dementia Care: £1400 – £1700

Fees are dependent on facilities within room and assessment

These prices are only a guideline, please contact Dunwood Manor to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Monika Zytowiecka (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Private, NHS and Local Authority
  • Ages 45+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2000
  • Number of floors: 2

Room Information

  • Single Rooms (43)
  • Couples/Companion Rooms (5)
  • Single Rooms with Ensuite Wet Room (21)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Visiting

  • There is no restriction on visiting if visiting outside of normal hours please call in advance so that the team know that you will be visiting

Parking

  • Parking is available outside the entrance to Dunwood Manor Nursing Home. It is shared with the adjacent Waverley Lodge Nursing Home. If parking spaces are all full continue past Waverley Lodge to the small car park on the left

Dunwood Manor Reviews (32)

8.9

Dunwood Manor has a Review Score of 8.9 (8.929) out of 10, based on 7 reviews in the last 2 years.
Over all time Dunwood Manor has 32 reviews.

Overall Experience
  • 23
  • 8
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Date Published
  • 32
  • 5
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  • 7
  • 25
Reviewer Connection to Dunwood Manor
  • 9
  • 6
  • 5
  • 4
  • 2
  • 2
  • 2
  • 1
  • 1
Total of 32, showing 21-32
Review from David C (Husband of Resident) published on 21 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife greatly enjoyed her time spent at Dunwood Manor.
She experienced a very high level of care and good relations with the staff.
She is confined to bed but fully mentally alert, which meant she quite naturally, quite often got frustrated with her situation - the staff managed that aspect extremely
well.
She looked forward to and received a daily visit from me; I am the only family member within striking distance.
Unfortunately, she has had to leave the home due entirely to difficulties with the restricted visiting times.
Very regrettable.
Reply from Helen Jones, CEO at Dunwood Manor

Hello, thank you for your kind words. Our team in Dunwood are really attentive, and the ladies are a great management team. We wish you and your wife all the very best for the future and thank you for spending time with us. Our very best wishes.

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Review from W K (Daughter of Resident) published on 6 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Whilst Mum was in the hospital and needed a care home, Dunwood Manor acted very promptly in assessing Mum and getting her into the home in a timely fashion. They have been very efficient, helpful and caring in what was a very stressful time.
Reply from Helen Jones, CEO at Dunwood Manor

Hello
Thank you for taking the time to provide us with this review. We recognise that our service extends beyond the resident to encompass providing service and support to the family and friends involved in the placement and overall care decisions. I am so very glad we've been supportive for all of you. My very best wishes to you and your family, Helen

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Review from Christine B (Sister of Resident) published on 22 August 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My brother is a resident at Dunwood Manor having been there since July 2021. The nursing staff have been brilliant, my brother is not an easy man and since having Alzheimer's has become even more difficult and they have shown patience and kindness always. In the first few months of 2022, some things
at the home did not appear to be functioning as normal and communications were not being made making me feel slightly uneasy as I was not certain what was happening. It became apparent that the manager has left and therefore the deputy manager was having to deal with everything. A new manager has now been appointed and in the last couple of months, things at the home have greatly improved. Communications have improved dramatically and I now feel calm and optimistic about the home's future and my brother's future there which is reassuring and very welcome after some months of uncertainty.
Reply from Helen Jones, CEO at Dunwood Manor

Hello,
Thank you for taking the time to give us such a comprehensive review. I am so glad you have noticed improvements in communications. Our new manager is an excellent addition to our clever, caring happy team. My very best wishes to your family and thanks again for the review, Helen.

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Review from M W (Son of Resident) published on 10 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was totally against my mother going into any care home. The way my mother has been treated is better than I could ever have expected. The staff have been wonderful with our mother and very supportive with myself and my sister in a very difficult time for us all. Thank you all so much you work so hard
and are such nice people.
Reply from Helen Jones, CEO at Dunwood Manor

Hello,
Thank you very much for your review of our home and service. I realise I am biased but I do think the team in Dunwood is extremely caring and supportive of families as well as the residents. Your comments are really appreciated, it makes such a difference to us all. With my very best wishes and thanks, Helen.

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Review from Katrina R (Daughter of Resident) published on 6 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Dunwood Manor for two years now. I visited several other dementia registered homes in the area before settling on Dunwood to move my mother into from the North of England. The matron was very supportive throughout the whole potentially daunting process. Mum settled in well and the
senior staff worked with us to resolve any teething problems. By the end of the first week, Mum had been out in the minibus on a forest drive. Stimulation and activities are important for Mum's quality of life as her dementia progresses and the activities coordinators work hard to engage her appropriately. When Covid-19 struck I felt confident that even though I couldn't see her for months, having placed Mum in their care she would be safe and well looked after. I have been impressed with how well the home has handled the challenges of the pandemic. Mum responds well to the care staff so I know that she is comfortable, confident and supported in a lovely, hotel-like setting.
Reply from Helen Jones, CEO at Dunwood Manor

Hello,
Thank you for your review of Dunwood Manor. We completely agree with you that stimulation and activities, going out and about as the rest of us do, is really important element for quality of life.
Management of the challenges through the pandemic was very difficult for everyone. We are so very proud of how our team pulled together to provide even more care and support to the residents. We were all missing the families' visits and support. Thank you for your kind support. We are very pleased to have your mother live with us. Best wishes.

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Review from P H (Son of Resident) published on 5 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to thank all the staff for their care and professionalism in looking after dad. Their attentiveness and friendliness towards him made him very comfortable there. The roo although tired was clean and he loved looking out of the large window. Thank you.
Reply from Helen Jones, CEO at Dunwood Manor

Hello,
Thank you very much for taking the time to provide your review. We are very fortunate to have the Dunwood Manor team, they are very professional and they genuinely enjoy the company of the residents. It's a happy friendly environment. With reference to the room being tired, we are all looking forward to our imminent refurbishment program. The large windows are perfect for being able to enjoy the beautiful setting. It's really nice that the resident rooms and the lounges all have such green outlooks of gardens and the forest.

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Review from Lynne T (Friend of Resident) published on 20 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dunwood Manor is an amazing care home which has gone above and beyond for my dear ex-neighbours. My friend was discharged from hospital to Dunwood back in February for end of life care, his wife of 75 years had never been without him, they were soul mates, added to this his wife had not left her home
for twenty years. Realising they could not be apart it was arranged for his wife to join him, all this during Covid, but the wonderful team arranged for them to be in a bubble and his wife could be with him all day whilst building up a relationship with the staff and her new surroundings. When my friend passed away the staff again were amazing, they were supportive, caring and compassionate and absolutely wonderful in helping his wife through her grief and helping her adjust to her new life. A couple of months on and his wife is now joining in with the many activities and trips, she has made a friend in a new resident, today when I visited she was at a cheese/wine/music afternoon and came into the visitor's room humming along. An outstanding care home.
Reply from Helen Jones, CEO at Dunwood Manor

Hello,
Thank you for your review. What a wonderful love story and equally heartwarming for our lovely Dunwood team is your recognition of their efforts and how they have supported both residents so well. Thank you very much for taking the time to provide this review.

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Review from Terry D (Husband of Resident) published on 20 July 2021 Submitted via Website • Report
Overall Experience 2.0 out of 5
My wife was in Dunwood Manor for two weeks respite care after leaving the hospital for treatment for a fractured hip. The idea was to get her stronger before coming home. The stay was not a success. The day staff were friendly and helpful but were generally too busy to give her the help that she needed
walking to build up her strength. There were problems getting her sleeping tablets even though she had been using them in hospital. It took over a week to get a prescription from the doctor. The night staff were generally unfriendly, she was on strong diuretics and needed the toilet frequently. They were generally unhelpful about this and on one occasion let her lie in her own urine. After ten days she fell out of bed (there was no guardrail) and fractured a bone in her shoulder. She is now back in the hospital. She will not be returning to Dunwood Manor.
Reply from Helen Jones, CEO at Dunwood Manor

Hello
Thank you for taking the time to provide us with your review. I am very sorry that our service let you and your wife down. Our colleagues work very hard to provide excellent service for all our residents and families and it is extremely disappointing to hear how we didn't provide that service for you. We will take your comments and review our service to seek ways to improve what we do. Thank you for letting us know. We wish you and your wife all the best.

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Review from Helen Y (Daughter of Resident) published on 17 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Dunwood Manor for some time now, she has been looked after with care by all the staff there. In the last year when times have been difficult for all not once was I concerned that she would not be looked after, I am very grateful to them all.
Now things are getting back to normal,
activities are back, which mums enjoys. Thank you for looking after her so well.
Reply from Helen Jones, CEO at Dunwood Manor

Thanks very much for your positive review. We're very happy to be caring for your Mother.

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Review from June H (Daughter of Resident) published on 17 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
After looking at a few care homes we found Dunwood Manor to be the most suited to our father's needs.
It is set in beautiful grounds and has excellent caring staff with good communication. We are kept fully informed of our father's care and any issues that may crop up.
We would definitely recommend
this care home.
Reply from Helen Jones, CEO at Dunwood Manor

Thank you for your review comments June.
We're delighted you found Dunwood Manor to be a suitable home for your Dad. The grounds are great, and the staff are really terrific.

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Review from Sharon H (Daughter-in-law of Resident) published on 17 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so happy with the care our mother receives, it’s of an outstanding quality. Staff are very kind to their residents. Nothing is too much trouble to achieve. The staff work tirelessly to make sure the residents' needs are met to the highest standard. My mother-in-law has been at the home for five
years now. When her needs change we are always informed by the nurse who explains to help us keep up to date as a family. If the doctor visits we are told of any medications, changes or any ideas the doctor has to help with her medical needs.
Obviously, since Covid visiting is restricted before such times, though we could visit as often as we liked. Sometimes we visited and a singer would be entertaining the residents. The entertainment staff organise events, arts and crafts sessions, cookery and outings out to the forest etc.
The gardens are beautifully kept at Dunwood Manor, it’s a fascinating garden with lots of wildlife.
So pleased with the care, couldn’t ask for better.
Reply from Helen Jones, CEO at Dunwood Manor

Thank you for your positive review. We are delighted to have this confirmation that we're providing not only great care for your Mother but also peace of mind for you. We are extremely proud of the Dunwood Manor team, ably led by Gemma.
Thank you

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Review from Quentin S (Husband of Resident) published on 7 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my wife was admitted to Dunwood Manor some thirteen months ago I have found the care and attention afforded to her has been exemplary. Her somewhat unexpected confinement was a difficult enough situation to adjust to but it has been made very much easier by the very kind and caring attitude of
the staff at all levels. Access to see my wife has been made as easy as possible in these Covid ridden times but it is not difficult to see why those precautions were necessary and hopefully they will improve still further in due course. The home carries all of the right gradings and certification with attention being paid to personal needs and dietary requirements. For families searching for a haven for an elderly relative then Dunwood Manor should be well in focus.
Reply from Helen Jones, CEO at Dunwood Manor

Thank you for your feedback on behalf of all the Sentinel team. We greatly appreciate your comments.

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Current Review Score: 8.9 (8.929)

Overview of Review Score

The Review Score of 8.9 (8.929) out of 10 for Dunwood Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.593 for Dunwood Manor is calculated as follows: ( (48 Excellents x 5) + (33 Goods x 4) ) ÷ 81 Ratings = 4.593
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.336 Points relating to the number of positive Reviews for Dunwood Manor is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11. 7 Positive Reviews ÷ 11 = 0.636
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Monika

Monika Zytowiecka

Job Title: Registered Manager Joined: 2025

Monika is passionate about delivering high-quality care and creating a positive, supportive environment for both residents and staff. With extensive experience in elderly care, dementia support, and team leadership, she has successfully managed and improved multiple care settings. Monika thrives on building strong teams, implementing innovative healthcare systems, and driving meaningful improvements in service quality.


Beyond her professional life, Monika loves spending time with her family and exploring her interests in psychology, arts, photography, and beauty. Balancing both her career and personal passions keeps her motivated and inspired every day.

Jacqui

Jacqui Tucker

Job Title: Regional Relationship Liaison Manager South and Central Regions Joined: 2022

After working for 14 years as a renal nurse specialist, Jacqui changed her career to be around more for her young children. Her wide-ranging experience since then encompasses a number of rewarding positions across a variety of sectors, including team leader for Jobsite; Southern Team manager for Westfield Health; management for a specialist lender helping people rebuild their credit profile and, most recently, moving into the elderly care sector with Barchester, for whom she worked in community awareness and fundraising.


Now, as Regional Relationship Liaison Manager for Allegra Care, she brings her diverse portfolio of skills to the task of supporting the homes and helping the company develop its profile in the elderly care sector.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dunwood Manor to verify any information. View our terms and conditions. Dunwood Manor has an Enhanced Service - more info.