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Care Homes Owned by Allegra Care in Dorset

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Only the locations & reviews in Dorset for Allegra Care are being shown.

Allegra Care Locations in Dorset (1)

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1 Care Home owned by Allegra Care in Dorset

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Fairmile Grange
Royal Close, Christchurch BH23 2FR
"My mum went to Fairmile Grange in April 2026 we had limited choice but luckily struck Gold! Mum improved whilst there, became more alert..."Read all 72 reviews

from £1,450 / week80 Rooms

Location Type: Care Home

Fairmile Grange is a purpose-built care home in Christchurch, Dorset, offering high-quality residential care, specialised dementia care, nursing care, and respite care. Staff are friendly and experienced... Read more

  • Older Person Care
  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Dementia Nursing Care

Allegra Care Reviews in Dorset (72)

9.5

Allegra Care has a Group Review Score of 9.5 (9.475) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Allegra Care must have a Review Score.

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Showing 72 reviews matching selected criteria
Review of Fairmile Grange from Carole D (Daughter of Resident) published on 3 August 2026 Submitted via Postal Card
Overall Experience
My mum went to Fairmile Grange in April 2026 we had limited choice but luckily struck Gold!
Mum improved whilst there, became more alert + took part in activities
The staff were kind + caring to all residents

It's a shame Mum only got 3 months but it was a much better 3 months

Reply from Helen Jones, CEO at Fairmile Grange
Hello,

Thank you very much for taking the time to provide us with your feedback. I am so glad to read that your Mum's time with us was a happy positive experience for everyone involved. My best wishes to you and your family, thank you, Helen

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Review of Fairmile Grange from L L (Wife of Resident) published on 11 June 2026 Submitted via Website
Overall Experience
My wishes for a care home for my husband were safety and excellent care delivered with kindness, compassion and respect. Fairmile Grange has provided all of these.
The home is staffed by a team of dedicated people who clearly have a real understanding of dementia and who are skilled in its management and make it their business to get to know the specific needs of individuals. This is evident not only in the nursing, care staff and well being teams who have the most interaction with residents, but in everybody involved in the running of the home and most definitely in the senior management team.
As the wife of a resident I always feel welcome and am kept well informed.

.

Reply from Helen Jones, CEO at Fairmile Grange

Thank you for your wonderful feedback. My colleagues in Fairmile Grange are absolutely delighted to read your comments. All the team members are trained and skilled in dementia service but even more than that, they are all compassionate people who care about the Residents, and enjoy spending time...  

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Review of Fairmile Grange from Peter H (Husband of Resident) published on 21 May 2026 Submitted via Postal Card
Overall Experience
It is difficult to describe how brilliant Fairmile is. All staff are caring and approachable. The facilities are amazing.

It is difficult to know how my wife feels as she has no capacity (speech, feeding, drinking or walking), although her attendance there has relieved my anxiety about her being in care.

Reply from Helen Jones, CEO at Fairmile Grange

It is so very kind of you to take the time to provide us with your feedback, thank you. We genuinely appreciate the feedback from family members. My colleagues in Fairmile Grange are all caring and supportive. They're lovely people who thoroughly enjoy being with the residents and that makes all the difference. They will all be delighted to read your comments, again thank you, Helen

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Review of Fairmile Grange from S M (Daughter of Resident) published on 30 December 2025 Submitted via Website
Overall Experience

My father has been living at Fairmile Grange and I cannot speak highly enough of the care & kindness shown by every member of staff.

Dad moved in, in July & the team have treated my father with genuine warmth, and respect. They take the time to know him as a person, not just a resident, and this has made a huge difference to his wellbeing and happiness. In fact the Wellbeing Team are a tremendous asset ! My Dad loves taking part in the singing and dancing which he loves. As his daughter, it gives me peace of mind knowing he is safe, comfortable and cared for so thoughtfully.

Choosing a care home is never easy, but Fairmile Grange has exceeded our expectations in every way. Thank you!!!

Reply from Helen Jones, CEO at Fairmile Grange
Hello,

Thank you for taking the time to provide us with your feedback. I am so delighted to read that your Dad is enjoying the singing and dancing and enjoying wellbeing with us. That feeling of being safe and happy and enjoying moments of joy is what we seek to achieve for every Resident every...  

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Review of Fairmile Grange from Anne H (Daughter of Resident) published on 18 December 2025 Submitted via Website
Overall Experience

Excellant care home with vast improvements with the addition of Jane taking over the management of the facilities a few months ago. She really has steadied the ship and has a wonderful team of staff behind her. They are all very caring and attentive to the residents needs. I watch them regularly interreacting and knowing all the residents by name and showing respect and dignity. My father has Alzeimers and complex needs which are always met from the smiling team. A special shout out to Jainey our nurse on floor one, but the whole team really deserves a shout out. Plenty of entertainment is on offer for those wishing to partake. The home is light and airy and has a tireless team keeping it clean. Thank you for giving us as a family the peace of mind that Dad is receiving the best care.

Reply from Helen Jones, CEO at Fairmile Grange

Thank you for taking the time to provide us with your feedback. We are delighted that our improvements are noticeable for you. Our colleagues in Fairmile Grange are great people, who genuinely care for the Residents and enjoy being with them each day. Fairmile Grange is a wonderful demonstration...  

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Review of Fairmile Grange from Susan P (Daughter of Resident) published on 9 December 2025 Submitted via Website
Overall Experience

My Mum has Recently become a Resident at Fairmile Grange and all I can say is WOW what a Difference Myself and my Husband has seen in her. She is being well looked after by all the Staff Members and is really enjoying herself the Activities I'm sure where made for her! as she loves Music and Joins in the Singing and Piano. She is There as a Permanent Resident after Living with Ourselves for a long time she has vascular Dementia and she has settled down so well the staff cannot do enough they are so kind and considerate towards her it gives me peace of mind knowing she is happy and safe.

Reply from Helen Jones, CEO at Fairmile Grange

Thank you for your feedback. It was lovely to read how your Mum is settling in and enjoying all the activities and my lovely colleagues in Fairmile. There is always something going on in Fairmile, there is always a bit of fun to be had or just a quiet chat with someone who does genuinely care. I know everyone will be delighted to read your five star review; it makes our day, thank you, Helen

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Review of Fairmile Grange from T P (Daughter of Resident) published on 10 November 2025 Submitted via Postal Card
Overall Experience

Mum stayed for respite twice this year. Although her dementia is probably progressing, she is still able to do her own personal care but needs support with most other daily tasks. The staff were friendly and obliging, and Mum loved her stay here. Thank you to all the staff at Fairmile Grange.

Reply from Helen Jones, CEO at Fairmile Grange

I am so pleased to read that your Mum is coping with her own personal needs, and that we're able to provide assistance with everything else. Team work eh? Best wishes to you and your Mum, thank you, Helen

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Review of Fairmile Grange from S J (Daughter of Resident) published on 17 October 2025 Submitted via Website
Overall Experience
To be fair nobody really chooses a care home for their loved ones, but when circumstances mean they are no longer able to look after themselves at home and their needs are complex then its time to accept help.
We found Fairmile Grange to have an amazing team of warm and friendly staff who my Mum loved. Yes sometimes we had to wait for help, but other times, other residents waited while my Mum was given the care she needed.
We always found the team approachable and any problem was dealt with quickly. Every member of staff knew Mums name and engaged with her which was so very important.
Mum really enjoyed the food and ate well. She enjoyed the wellbeing teams morning small group sessions and the afternoon activities which were wide and varied. She especially loved the male singers and Friday afternoon piano sessions which were well attended by the residents.

Thank you to all the team @ Fairmile Grange for their love and support for Mum and to us all as her relatives.

Reply from Helen Jones, CEO at Fairmile Grange

Thank you for taking the time to provide us with your feedback. I am so delighted to read that you recognise the warmth and care from each team member, they are lovely people. The activities team cover an amazing array of events; there's always something going on! I think our colleagues in...  

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Review of Fairmile Grange from Karen D (Daughter of Resident) published on 8 August 2025 Submitted via Website
Overall Experience

My family and I attended The Hawaii Theme Family BBQ today Sunday 27th July 25 .to share the day with my mum who is a resident here and thoroughly enjoyed ourselves along with mum and Staff and other residents .It was a wonderful and lovely day the staff where exceptional and polite and worked hard at making us all feel welcome and part of there special day at The Fairmile Grange. Top marks to the chef and his team the food was delicious and the variety was divine ..and puddings and drinks provided too .A BIG thank you to the organisers of the BBQ and entertainment provided fantastic you all did so very well I making it a lovely and most enjoyable day for my mum and family and all the residents and family's that came to. ..may you continue to keep up your welcoming and friendly care home and all the good work you do as a team ..Thank you again for letting us come and join mum and you all on a wonderful BBQ event.day with our mum and nan and great nan & Family

Reply from Helen Jones, CEO at Fairmile Grange

Thank you very much for taking the time to provide us with your feedback. It's terrific to read how everyone enjoyed the day and the fabulous BBQ. My colleagues in Fairmile Grange will be thrilled to read your comments. It's a real boost to all of us, thank you! Best wishes

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Review of Fairmile Grange from Sally M (Sister-in-law of Resident) published on 13 May 2025 Submitted via Website
Overall Experience

Over the last two years, we have always found Fairmile Grange to be a warm and friendly place to visit. The staff are caring and kind and seem to know their residents well. The modern facilities are excellent, and there are many varied activities for the residents to take part in. I would certainly recommend the home.

Reply from Helen Jones, CEO at Fairmile Grange

Thank you for taking the time to provide us with your feedback. I am delighted to read that you've always enjoyed visits at Fairmile Grange. I agree with your commentary about our colleagues; they do know their residents well, and they absolutely enjoy being with them. Best wishes, and thank you.

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Review of Fairmile Grange from Peter B (Son of Resident) published on 13 May 2024 Submitted via Website
Overall Experience

My mum has been a resident since November 2023, she went initially on a short-term basis when her husband was taken ill, unfortunately, he passed away a few weeks later. We had no hesitation in making her care there permanent after the way they had looked after her over the initial 3 weeks. Mum has dementia and balance issues. The staff are so friendly to everyone and in a very short space of time, they all seem to know her by name. She has had subsequent falls and she has been well looked after both medically and emotionally. We all live far away but the staff contact us if anything has happened and keep us updated at all times. It is a great peace of mind for us all. There are plenty of activities every day, but no pressure is put on residents to attend. Mum is always asked and she picks and chooses what she does. She has already made good friends there. I try to go as regular as I can and the staff are always happy to sit down with me and discuss how she has been since my last visit.

Reply from Sherlyn Rowland, Home Manager at Fairmile Grange

Thank you for your kind comments. It is our pleasure to look after your mum and we are pleased to hear that she has now made Fairmile Grange her home. We value all feedback and your review will be gratefully received by the team. Kind regards

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Review of Fairmile Grange from Derek L (Husband of Resident) published on 30 January 2024 Submitted via Postal Card
Overall Experience

Overall the care my wife is receiving is very good and she seems to be settled living in Fairmile Grange. There have been times when she has been left either without a drink or very little drink when I have visited, this needs to improve.

Reply from Sherlyn Rowland, Home Manager at Fairmile Grange

Thank you for your valuable feedback, which helps us to continually make improvements where necessary to improve the service that we provide to residents. I would like to provide some reassurance on your comment about drinks - staff check residents regularly to ensure they have sufficient drinks....  

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Review of Fairmile Grange from Stephanie C (Daughter of Resident) published on 14 December 2023 Submitted via Postal Card
Overall Experience

I had not visited for about six months. On the day of my arrival, I found the en-suite in a state of disarray. There was equipment out of place and it didn't look clean. When I visited the next day it was much better. There is no toilet seat and all the curtains are hanging off the rail. Some maintenance is definitely needed. Mum also had stale food left on her clothes.

Reply from Sherlyn Rowland, Home Manager at Fairmile Grange

Thank you for your review. We take all feedback very seriously as it helps us to continually make improvements and ensure that our residents receive the best care and level of service. We were shocked to read that you found a toilet seat was missing, and if this remains the case, we agree that it...  

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Review of Fairmile Grange from Nicola C (Daughter of Resident) published on 10 November 2023 Submitted via Postal Card
Overall Experience

Mum was very poorly when she arrived at Fairmile. It was a very difficult time for the family. Mum has been cared for so well and her capacity has improved so much that I am amazed. Mum is treated with respect and the nursing staff and the wellbeing ladies regularly go out of their way to take Mum out on trips. Her appetite has returned, but when it was poor, one lovely staff member, in particular, shared her takeaway in order to get Mum eating. 10/10.

Reply from Zoe Ellement, Home Manager at Fairmile Grange

We are extremely pleased to hear of the improvements that you've seen in your mother's health and well-being since she came to Fairmile Grange. It is particularly heartening to read how you've observed our care teams in action - demonstrating our residents are our priority. It's wonderful that your...  

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Review of Fairmile Grange from G G (Daughter of Resident) published on 20 September 2023 Submitted via Website
Overall Experience

I would like to say thank you to the Manager and all the staff for providing such a caring environment for my mum. The entertainment team are excellent with a variety of fun things for all the residents to try.

Reply from Mandy Lanceley, Home Manager at Fairmile Grange

We really appreciate you taking the time to leave us a review, thank you. It's great to hear that you and your mother are enjoying the care and facilities at Fairmile Grange. We're really proud of our wellbeing team - they are dedicated to delivering activities and entertainment every day - and...  

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Review of Fairmile Grange from Kelly E (Granddaughter of Resident) published on 15 September 2023 Submitted via Website
Overall Experience

A fantastic care home that really cares about the health and well-being of its residents. There are always different activities planned and the residents always seem happy. The staff work incredibly hard, are happy and always super helpful. Highly recommend.

Reply from Mandy Lanceley, Home Manager at Fairmile Grange

Thank you very much for taking the time to leave a review. We're so pleased that you've recommended us so highly. Our team works incredibly hard to ensure the well-being and happiness of our residents - it's our absolute priority. We have a dedicated Wellbeing Team who does a fantastic job of...  

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Review of Fairmile Grange from Ian W (Son of Resident) published on 4 July 2023 Submitted via Website
Overall Experience

Fairmile Grange is an excellent home with specialist dementia, nursing and general residential care. The home is very well maintained and managed with very friendly and competent staff. The rooms are all ensuite and kept spotlessly clean. The entertainment and activities provided to the residents is very inclusive, creative and stimulating by a committed group of staff.

Reply from Mandy Lanceley, Home Manager at Fairmile Grange

We're very grateful that you've taken the time to leave us a review, thank you. I'm glad that you find the facilities to be well maintained and comfortable. Our dedicated well-being team will be especially pleased to hear that you find the activities to be inclusive and varied, as they work very...  

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Review of Fairmile Grange from J P (Daughter of Resident) published on 20 June 2023 Submitted via Postal Card
Overall Experience

We would like to say thank you to the Manager and all the staff for providing such a lovely birthday 'party' for our parents and their two sons-in-law. It meant such a lot to us as a family, to share our celebrations with mum and dad. The Clinical Lead went to so much trouble to make us all feel special.

Reply from Mandy Lanceley, Home Manager at Fairmile Grange

Thank you very much for taking the time to leave us a review. We're so pleased that you and your family enjoyed such a special celebration together at Fairmile Grange. We really appreciate your positive feedback - the team will be especially happy to know that you all had a wonderful time with your parents. Many thanks.

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Review of Fairmile Grange from Nikki H (Daughter of Resident) published on 13 June 2023 Submitted via Website
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We have been very happy with the care our mother receives at Fairmile Grange Care Home, she is comfortable and has the opportunity to take part in lots of activities and chat to other residents and staff. As she has become less able, staff have reacted and used different approaches to care for her.

Reply from Mandy Lanceley, Home Manager at Fairmile Grange

Many thanks for taking the time to leave a review. It's great that your mother enjoys the social aspect at Fairmile Grange and participating in the activities. We have a dedicated well-being team that always ensures there are activities and entertainment every day. It means a lot to us to know that...  

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Review of Fairmile Grange from Diane W (Daughter of Resident) published on 1 June 2023 Submitted via Website
Overall Experience

From the moment you step through the doors, you feel at home. Fairmile is a place of warmth, care and expertise. My father is happy and very settled there. He enjoys the many activities and the company of the other residents. The staff are professional and friendly. The residence is very clean and fresh, light and airy. Fairmile is a lovely environment where each individual has their own needs catered for. It’s a most uplifting place.

Reply from Mandy Lanceley, Home Manager at Fairmile Grange

Thank you very much for your valuable feedback. We're really pleased that you think highly of the care team and facilities - and most importantly, that you can see that your father is comfortable and content here. We very much feel that residents, relatives, and staff are extended members of the...  

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