These prices are only a guideline, please contact Fairmile Grange to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
There is no restriction on visiting but if visiting early or late please can you call the home first so that they can ensure your loved one is ready for your visit
There is parking outside the front of the home and if the car park is full there is a hospital car park in close proximity
Fairmile Grange has a Review Score of 8.9 (8.853) out of 10, based on 8 reviews in the last 2 years. Over all time Fairmile Grange has 64 reviews.
Review from Karen D (Daughter of Resident) published on 8 August 2025
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Reply from Helen Jones, CEO at Fairmile Grange
Thank you very much for taking the time to provide us with your feedback. It's terrific to read how everyone enjoyed the day and the fabulous BBQ. My colleagues in Fairmile Grange will be thrilled to read your comments. It's a real boost to all of us, thank you! Best wishes
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Review from Sally M (Sister-in-law of Resident) published on 13 May 2025
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Reply from Helen Jones, CEO at Fairmile Grange
Thank you for taking the time to provide us with your feedback. I am delighted to read that you've always enjoyed visits at Fairmile Grange. I agree with your commentary about our colleagues; they do know their residents well, and they absolutely enjoy being with them. Best wishes, and thank you.
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Review from Peter B (Son of Resident) published on 13 May 2024
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Reply from Sherlyn Rowland, Home Manager at Fairmile Grange
Thank you for your kind comments. It is our pleasure to look after your mum and we are pleased to hear that she has now made Fairmile Grange her home. We value all feedback and your review will be gratefully received by the team. Kind regards
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Review from Derek L (Husband of Resident) published on 30 January 2024
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Reply from Sherlyn Rowland, Home Manager at Fairmile Grange
Thank you for your valuable feedback, which helps us to continually make improvements where necessary to improve the service that we provide to residents. I would like to provide some reassurance on your comment about drinks - staff check residents regularly to ensure they have sufficient drinks. Residents who are fluids-challenged have fluid intake charts in place for staff to monitor their intake. Staff ensure all our residents have a call bell at reach for them to summon help if needed, and all residents are checked regularly to ensure their safety, comfort, and well-being. However, if you have any concerns about the care of your loved one, my door is always open. Please come and find me anytime, or alternatively, you can make an appointment through reception, and I would be more than happy to discuss, and hopefully alleviate, any worries that you might have.
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Review from Stephanie C (Daughter of Resident) published on 14 December 2023
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Reply from Sherlyn Rowland, Home Manager at Fairmile Grange
Thank you for your review. We take all feedback very seriously as it helps us to continually make improvements and ensure that our residents receive the best care and level of service. We were shocked to read that you found a toilet seat was missing, and if this remains the case, we agree that it is not acceptable. As such, we have asked our housekeeping team to double-check every room’s ensuite and curtains to ensure that any issues have already been rectified. If an aspect needs attention, it will be reported immediately to the maintenance manager to make certain that every room is up to standard. Thank you again for your valuable feedback.
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Review from Nicola C (Daughter of Resident) published on 10 November 2023
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Reply from Zoe Ellement, Home Manager at Fairmile Grange
We are extremely pleased to hear of the improvements that you've seen in your mother's health and well-being since she came to Fairmile Grange. It is particularly heartening to read how you've observed our care teams in action - demonstrating our residents are our priority. It's wonderful that your mother is enjoying the activity programme and that you feel reassured that she is being well looked after. Many thanks for your valuable feedback.
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Review from G G (Daughter of Resident) published on 20 September 2023
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Reply from Mandy Lanceley, Home Manager at Fairmile Grange
We really appreciate you taking the time to leave us a review, thank you. It's great to hear that you and your mother are enjoying the care and facilities at Fairmile Grange. We're really proud of our wellbeing team - they are dedicated to delivering activities and entertainment every day - and always with the biggest smiles and enthusiasm! Thank you again for your feedback. We're glad you can feel reassured that your mother is being well looked after.
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Review from Kelly E (Granddaughter of Resident) published on 15 September 2023
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Reply from Mandy Lanceley, Home Manager at Fairmile Grange
Thank you very much for taking the time to leave a review. We're so pleased that you've recommended us so highly. Our team works incredibly hard to ensure the well-being and happiness of our residents - it's our absolute priority. We have a dedicated Wellbeing Team who does a fantastic job of creating a daily programme of activities and entertainment, which is based around our residents' personal interests. Thank you again for your valuable feedback.
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Review from Ian W (Son of Resident) published on 4 July 2023
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Reply from Mandy Lanceley, Home Manager at Fairmile Grange
We're very grateful that you've taken the time to leave us a review, thank you. I'm glad that you find the facilities to be well maintained and comfortable. Our dedicated well-being team will be especially pleased to hear that you find the activities to be inclusive and varied, as they work very hard to ensure we offer activities and entertainment to suit every individual. Thank you very much again for your feedback.
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Review from J P (Daughter of Resident) published on 20 June 2023
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Reply from Mandy Lanceley, Home Manager at Fairmile Grange
Thank you very much for taking the time to leave us a review. We're so pleased that you and your family enjoyed such a special celebration together at Fairmile Grange. We really appreciate your positive feedback - the team will be especially happy to know that you all had a wonderful time with your parents. Many thanks.
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Review from Nikki H (Daughter of Resident) published on 13 June 2023
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Reply from Mandy Lanceley, Home Manager at Fairmile Grange
Many thanks for taking the time to leave a review. It's great that your mother enjoys the social aspect at Fairmile Grange and participating in the activities. We have a dedicated well-being team that always ensures there are activities and entertainment every day. It means a lot to us to know that we can provide you with the reassurance that your mother is being well looked after. Thank you again - your feedback is greatly appreciated.
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Review from Diane W (Daughter of Resident) published on 1 June 2023
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Reply from Mandy Lanceley, Home Manager at Fairmile Grange
Thank you very much for your valuable feedback. We're really pleased that you think highly of the care team and facilities - and most importantly, that you can see that your father is comfortable and content here. We very much feel that residents, relatives, and staff are extended members of the family, so I'm heartened that you have experienced warmth and kindness at Fairmile Grange. Thank you again for taking the time to leave us a review, we really appreciate it.
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Review from P W (Daughter of Resident) published on 30 May 2023
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Reply from Mandy Lanceley, Home Manager at Fairmile Grange
Thank you very much for taking the time to leave a review. We're so pleased that your mother is enjoying living at Fairmile Grange, and is benefitting from the companionship and wellbeing activities. We know what a big decision it is to find the right home for a loved one, so it's really heartening to hear that you feel reassured, knowing that your mother is happy and safe. Thank you again, we really appreciate your feedback.
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Review from K T (Granddaughter of Resident) published on 2 December 2021
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Reply from Mike Lyons, Managing Director at Fairmile Grange
Many thanks for your feedback relating to the care of your Grandmother at Fairmile Grange Care Home. All of the feedback that we receive is extremely important to us and helps us to improve our service and care standards. I’d like to reassure you that we do take your concerns very seriously, and I am investigating them all with the Care Home Team. I will ensure that where needed, the required improvements are made with immediate effect. Our aim is to always deliver person-centred care, and if we have delivered less than this we sincerely apologise. As always, I would be more than happy to meet up with you or take a call to discuss your points in more detail.
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Review from J P (Daughter of Resident) published on 3 June 2021
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Review from L D (Daughter of Resident) published on 15 July 2020
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Reply from Amy Grohmann, Marketing Manager at Fairmile Grange
Thank you so much for your kind review. I will be sure to pass on your lovely comments to the team at Fairmile Grange. We are very pleased that your Mum has settled in well to her new home and feels safe and happy, a comfort to both your Mum and yourself I'm sure. Thank you again.
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Review from P S (Respite Resident) published on 9 April 2020
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Reply from Amy Grohmann, Marketing Manager at Fairmile Grange
Thank you for your review Patricia, we're glad that your time at our Fairmile Grange care home helped your recovery and your time with us was pleasant. Should you ever want to stay with us again, whether, for a short or more permanent time, you'll always be more than welcome.
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Review from Karen (Daughter of Resident) published on 8 November 2019
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Review from Carol B (Daughter of Resident) published on 4 November 2019
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Review from A N (Son of Resident) published on 9 September 2019
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The Review Score of 8.9 (8.853) out of 10 for Fairmile Grange is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.3 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.553 for Fairmile Grange is calculated as follows: ( (62 Excellents x 5) + (23 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 94 Ratings = 4.553
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.3 Points relating to the number of positive Reviews for Fairmile Grange is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16. 8 Positive Reviews ÷ 16 = 0.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Deputy Manager
Joined: 2023
Zoe has worked in elderly care since 2017 beginning as a health care assistant and progressing up to a deputy manager. Prior to becoming deputy manager at Fairmile Grange, Zoe was a project coordinator supporting a group of care homes and their managers and staff helping them to utilise their care planning systems and helping them to improve quality and care standards within their homes by delivering hands on training and developing resources for all roles using electronic care planning systems.
Zoe continued to develop her career becoming interim manager at Fairmile Grange prior to her current role as Deputy Manager
As a deputy manager at Fairmile Grange, Zoe finds immense satisfaction in supporting the well-being and independence of residents while fostering a positive and nurturing environment for both staff and residents. Zoe genuinely enjoys knowing that her work directly impacts the lives of the residents, allowing them to live their best lives. Zoe loves being a part of a team that creates a supportive and caring atmosphere where residents feel safe, valued, and respected, Zoe also finds it rewarding to mentor and support her team, helping them grow professionally and ensuring they have the resources and training they need to provide excellent care.
The care sector is constantly evolving, so I appreciate the opportunity to learn new skills and knowledge to improve her practice and the quality of care provided at Fairmile Grange.
Zoe has built strong relationships with residents, their families, and her colleagues. One of the most rewarding aspects of the role of a deputy is witnessing residents achieve their goals and celebrate their successes, whether it's learning a new skill, participating in an activity, or simply enjoying a peaceful afternoon. Zoe is proud to work alongside a dedicated team of professionals who are passionate about care and making a difference in people's lives.
Job Title: Admin Manager
Joined: 2021
Karen began her successful career as a receptionist working for an Estate Agent, having developed a taste for the admin side of the business she later left the estate agents to pursue a career working as an admin assistant at Bovington Army Camp where she worked for 3 years developing the skills that she would use throughout her career.
The next step in Karen’s career was in social services where she worked for 11 years as Child Protection Admin Officer for Poole’s Children’s Social Services. Following this Karen spent some quality time at home bringing up her 3 children before returning to work running her own domestic cleaning business for 3 years.
In 2021 Karen decided to come back into an admin role and joined Fairmile Grange where through dedication and a determined effort to always do her best she worked her way up from home support to Admin Manager where she has proved to be a much valued part of the team.
Job Title: Clinical Lead
Joined: 2022
Originally from Romania where she got her nursing degree Alina moved to the UK in 2008 and worked as a care team leader in a residential care home whilst waiting for her NMC registration
In 2013 Alina got her PIN and was able to start her UK Nursing career. Alina worked for one of the largest care home providers in the South West before moving to Fairmile Grange in 2019 where she initially worked as a registered nurse, progressing to Senior nurse and then Clinical Lead, throughout my time at Fairmile Alina enjoyed the opportunity to develop new skills and enjoyed working with residents with dementia. Throughout the Covid Pandemic, Alina and her team proudly worked closely together to keep Covid out of the home and provide a family atmosphere regardless of the increased pressures.
Since becoming Clinical Lead Alina has become more involved in the management of the team, overseeing staff training, clinical auditing and ensuring all residents receive the highest quality of person centred care.
Alina is an incredibly positive person, always looking for positive outcomes and enjoys seeing what each day brings to Fairmile and how she can ensure that each day is good for everyone.
Job Title: Regional Relationship Liaison Manager
Joined: 2022
After working for 14 years as a renal nurse specialist, Jacqui changed her career to be around more for her young children. Her wide-ranging experience since then encompasses a number of rewarding positions across a variety of sectors, including team leader for Jobsite; Southern Team manager for Westfield Health; management for a specialist lender helping people rebuild their credit profile and, most recently, moving into the elderly care sector with Barchester, for whom she worked in community awareness and fundraising.
Now, as Regional Relationship Liaison Manager for Allegra Care, she brings her diverse portfolio of skills to the task of supporting the homes and helping the company develop its profile in the elderly care sector.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fairmile Grange to verify any information. View our terms and conditions. Fairmile Grange has an Enhanced Service - more info.