
The staff were friendly and obliging, and Mum loved her stay here.T P(Daughter of Resident/Service User)

Every member of staff knew Mums name and engaged with her which was so very importantS J(Daughter of Resident/Service User)

The modern facilities are excellent, and there are many varied activities for the residentsSally M(Sister-in-law of Resident/Service User)

The staff were friendly and obliging, and Mum loved her stay here.T P(Daughter of Resident/Service User)

Every member of staff knew Mums name and engaged with her which was so very importantS J(Daughter of Resident/Service User)

The modern facilities are excellent, and there are many varied activities for the residentsSally M(Sister-in-law of Resident/Service User)

Fairmile Grange is a purpose-built care home in Christchurch, Dorset, offering high-quality residential care, specialised dementia care, nursing care, and respite care.
Staff are friendly and experienced and care is tailored around the individual and their needs, with choice, respect and dignity at the centre of their care.
There is a wellbeing team that organises events and meaningful activities, such as quizzes games and trips out.
Pets are welcome.
Care Provided by Fairmile Grange
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are dependent on assessment and level of care needed, if nursing care is needed we will apply for funded nursing care on your behalf to help with the cost of care
The price(s) shown are provided by the care home. Contact Fairmile Grange for full pricing details and T&Cs.
Contact Fairmile Grange to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Allegra Care
- Private Owned
Person in charge
- Jane Baxter (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2017
- Last Refurbishment: 2025
- Number of floors: 4
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Visiting
- There is no restriction on visiting but if visiting early or late please can you call the home first so that they can ensure your loved one is ready for your visit
Parking
- There is parking outside the front of the home and if the car park is full there is a hospital car park in close proximity, please note the hospital car park is not free.
Fairmile Grange Reviews (74)
Fairmile Grange has a Review Score of 9.3 (9.344) out of 10, based on 12 reviews in the last 2 years.
Over all time Fairmile Grange has 74 reviews.
The welcome received, the expert care and dedication of all the staff were exceptional and given in a lovely atmosphere. We could not have found a better home to be in and when visiting the same care was extended to us and cannot thank the staff enough.
Sadly my Dad passed away just before Christmas this year and the strengths of Fairmile’s staff came through even stronger. They have provided a remarkable 'safety net' of support to the whole family that is hard to describe - and this continues daily with love and support for Mum. She is never alone and from someone who never wanted to be in a nursing home, she now says she would like to stay as everyone is so good and kind and she feels ‘safe’ - they are her friends. What more can we say but thank you to everyone at Fairmile Grange.
Sadly we lost Dad in December. I cannot speak more highly of the compassionate and excellent way everyone, including the manageress, handled our loss. Mum remains settled in the home and refers to the staff as her "lovely friends".
Care, concern, stimulation, activities, cleanliness, freedom for parents to be themselves.
My Dad stayed in Fairmile Grange for 3 weeks to allow my Mum to have a rest as she normally is his fulltime carer. The home was like home. We were all made to feel welcome. My Dad was very well cared for, he enjoyed the lovely food, homely atmosphere and joined in with the well-being activities that were really well done. Would definitely use this service again and have already recommended Fairmile Grange to friends who might need it for a loved one.
This review has been completed after full discussion with my husband who was a resident at Fairmile Grange. The staff at Fairmile Grange were kind and caring but there were too few. Staff changed often so there was poor continuity of care. A full and delicious breakfast finishing at 10am. lunch arrived around 12 midday and supper at 5pm meant that all meals were served within a 7 hour time frame. The timing of meals could be delayed to give a better time gap. Serving of hot meals on ice cold plates is not appetising.
Thank you very much for your comments. We enjoyed having your husband stay with us and were all so pleased with the progress he made whilst in our care. Thank you for rating many aspects of Fairmile Grange as being good or excellent. Our residents’ wellbeing and care is our priority. We only...
The staff were all so kind and caring and he was always clean and smart. Someone was always there if he needed help.
Sadly he became ill in March and passed away in April. He was treated with dignity in his last days, with kindness and care, and everyone was so kind to me at that sad time too.
I can't speak highly enough of Fairmile Grange. My husband was welcomed warmly into a lovely room, ready for all his needs, and at once he felt that he had reached home. All the staff spoke English perfectly and used to tease him when he made a mistake. Someone would pop in to see he was comfortable. In spite of being incontinent, he was always clean. When unable to feed himself, he was fed while being told a story, and a song was sung while his pyjamas and undersheet were changed. He was so happy there and never asked us to take him. I am so grateful to all the staff.
I cannot express how grateful my mother and I are that my father was able to have a room in Fairmile Grange. He received all the medical and pastoral care that his condition necessitated but far more than this, he expressed how happy he was and how he loved everyone who cared for him. The staff really do care and could not have done more to make my dad comfortable and content and my mother and I were always made very welcome. We also appreciated the excellent communication between the home and us so that we were aware of my dad's progress. Thank you so much.
It is a lovely new home with excellent facilities, large ensuite rooms with a pleasant outlook over the gardens.
The staff are extremely friendly and attentive and always on hand to give encouragement.
They are enthusiastic and clearly enjoy their work.
Eating well is an important part of getting better and the food was most impressive.
A good selection of choices and nicely presented.
Should the need arise we would definitely use Fairmile Grange again, for this reason, we would strongly recommend it to others.
In the comparatively short time, my wife has been a resident at the Grange. I can say with all sincerity the care has been outstanding. All the staff I have met over the last five weeks seem to be a very dedicated team, particularly impressed how from the first week they were addressing my wife by her christian name and showed genuine warmth and patience in respect of the care needed.
Very pleased with the care and attention my husband and I received at Fairmile Grange. Having just returned from eleven weeks in Salisbury hospital where we had lost a lot of weight and muscle tone. Whilst at Fairmile Grange he gained half a stone in weight enjoying excellent breakfasts and lunch but felt there could be more choices at evening meals.
Fairmile Grange is an excellent care home. This is the fourth family member I have placed in a care home and compared to the rest Fairmile Grange is outstanding. From the management, staff including carers, cleaners, chefs everyone carries out their duties in a very professional manner. Fairmile Grange, without doubt, is the best care home in Christchurch if not the whole of Dorset.
Fairmile Grange is a lovely care home who have looked after my mum so well. The staff are wonderful and caring- they bend over backwards to accommodate mum and her wishes. As it is so new all the rooms are beautifully furnished with ensuites. A massive thank you to one lady who has sorted out so much for us and listened on many an occasion when I have been upset about mum’s illness.
My only slight criticism is that the bed was rather narrow and my Mum was prone to turning over and almost falling out, which she did actually do on one occasion, as bed guards were considered inappropriate due to her condition.
Mum moved into Fairmile Grange from another care home early in September and has settled in well. Already the family have seen a vast improvement in her. Mum seems a lot calmer and happier to be there. The home is well organised with friendly, well-trained staff. Each resident appears to be well cared for in a kind, professional manner. Nothing is too much trouble. Whenever we visit we leave knowing mum is in the best place.
A brilliant home with caring, engaging staff. My father-in-law needed urgent respite care and the team at Fairmile Grange exceeded all expectations. It must be scary going somewhere where everything is new but the team made sure dad joined in with all the activities and kept a careful eye on him whilst he settled in. Excellent rooms and wonderful catering make this a luxurious place to stay but most of all the genuine care given to all residents by the staff is exceptional. I wouldn't hesitate to recommend Fairmile Grange for either respite or permanent stays.
As a family, I can’t express our thanks and gratitude to Fairmile Grange, nothing was too much trouble, my mother was truly loved and cared for by everybody at the home.
Anyone considering this home, please do not hesitate, it’s fantastic.
I am very happy with the care my wife is receiving. The home is light, airy and more like a hotel than a nursing home. The staff are all friendly and cheerful. I find their support very helpful and reassuring.
The home has a relaxed atmosphere about it - not like an institution.
She was well looked after and enjoyed the experience.
The family was so pleased with the standard of service that we have booked further respite care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 October 2025Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (45) & Events (0)
- 13 Apr 2026
A huge thank you to Fairmile Grange's friend and Minister Kay from Christchurch Baptist Church, who kindly came in on Easter Sunday and led a church service with many members...
- 13 Apr 2026
We hope everyone a very hoppy Easter this year Fairmile Grange certainly did! The Easter Bunny and friends hopped around Fairmile Grange, bringing a little extra sunshine as they delivered...
- 05 Mar 2026
On St David’s Day a fun morning was had by all, as staff and residents celebrated Fairmile’s proud Welsh residents and were entertained by the lovely Alison as a daffodil...
There are no upcoming events for Fairmile Grange.
Awards / Recognitions (1)
- 01 Feb 2018Recipient: Fairmile Grange
Accreditations
There are no accreditations posted yet for Fairmile Grange.
Meet the Team (3)

With over 35 years of experience in care home management, Jane brings a wealth of knowledge, compassion, and dedication to her role. Throughout her career, she has successfully led and supported care home teams, ensuring the highest standards of care and regulatory compliance while always placing residents’ well-being at the heart of her work.
Jane is passionate about creating nurturing, supportive environments where residents feel safe, respected, and empowered to live fulfilling lives. She is committed to continuous improvement and takes pride in fostering a culture of warmth, quality, and excellence in every aspect of care.
Outside of work, Jane is a keen gardener and enjoys coastal walks. Most of all, she treasures time spent with her three grandchildren, who keep her happily busy.

Zoe has worked in elderly care since 2017, beginning as a health care assistant and progressing up to a deputy manager. Prior to becoming deputy manager at Fairmile Grange, Zoe was a project coordinator supporting a group of care homes and their managers and staff, helping them to utilise their care planning systems and helping them to improve quality and care standards within their homes by delivering hands-on training and developing resources for all roles using electronic care planning systems.
Zoe continued to develop her career, becoming interim manager at Fairmile Grange before her current role as Deputy Manager.As a deputy manager at Fairmile Grange, Zoe finds immense satisfaction in supporting the well-being and independence of residents while fostering a positive and nurturing environment for both staff and residents. Zoe genuinely enjoys knowing that her work directly impacts the lives of the residents, allowing them to live their best lives. Zoe loves being a part of a team that creates a supportive and caring atmosphere where residents feel safe, valued, and respected. Zoe also finds it rewarding to mentor and support her team, helping them grow professionally and ensuring they have the resources and training they need to provide excellent care.
The care sector is constantly evolving, so I appreciate the opportunity to learn new skills and knowledge to improve her practice and the quality of care provided at Fairmile Grange.
Zoe has built strong relationships with residents, their families, and her colleagues. One of the most rewarding aspects of the role of a deputy is witnessing residents achieve their goals and celebrate their successes, whether it's learning a new skill, participating in an activity, or simply enjoying a peaceful afternoon. Zoe is proud to work alongside a dedicated team of professionals who are passionate about care and making a difference in people's lives.

Karen began her successful career as a receptionist working for an Estate Agent. Having developed a taste for the admin side of the business, she later left the estate agents to pursue a career working as an admin assistant at Bovington Army Camp, where she worked for 3 years, developing the skills that she would use throughout her career.
The next step in Karen’s career was in social services, where she worked for 11 years as Child Protection Admin Officer for Poole’s Children’s Social Services. Following this, Karen spent some quality time at home bringing up her 3 children before returning to work, running her own domestic cleaning business for 3 years.
In 2021, Karen decided to come back into an admin role and joined Fairmile Grange, where, through dedication and a determined effort to always do her best, she worked her way up from home support to Admin Manager where she has proved to be a much-valued part of the team.
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