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Magdalen House Care Home

Magdalen Road, Hadleigh, Ipswich, Suffolk IP7 5AD
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Magdalen House Care Home, Ipswich
Magdalen House Care Home, Ipswich
Magdalen House Care Home, Ipswich

Magdalen House Care Home opened in 2012 and is located in Hadleigh, Ipswich. The home provides residents with independent living with access fully furnished rooms and a small kitchenette.

Magdalen House Care Home was built on the old Hadleigh Bowls club which was one of the oldest bowls clubs in the country.

The home is able to provided assisted living accommodation on the second floor, each suite has it's own en-suite facilities, power points, phone points and Wi-Fi access.

Care Provided by Magdalen House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 53 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,500From £1,500
Residential Dementia CareFrom £1,500From £1,500

Our fees cover everything except for 3rd party providers e.g. hairdresser, newspapers, chiropodists etc and there may be a small charge if we need to provide an escort for an appointment

Contact Magdalen House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Kirsty Holden (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (53)
  • Single Rooms with ensuite Wet Room (53)

Visiting

  • Visiting is unrestricted but if visiting early or late in the day please contact the home in advance so that they can ensure your loved one is up and expecting you

Parking

  • There is a car park down the side of Magdalen House and if that is full there is a pay to park council run car park opposite and another car park further down the road

Magdalen House Care Home Reviews (45)

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8.9

Magdalen House Care Home has a Review Score of 8.9 (8.910) out of 10, based on 7 reviews in the last 2 years. Over all time Magdalen House Care Home has 45 reviews.

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Review from A W (Father of Resident) published on 5 March 2026 Submitted via Website
Overall Experience

I just wanted to say how amazing the management and staff are at Magdalen House. It was my son's 50th birthday and they went above and beyond to make sure he had a very special day. They allowed us as a family to celebrate with him and made us all very welcome. They supplied a lovely afternoon tea and cake for my son which was really appreciated by all of us and presents from the home. I couldn't wish for a better care home for my son. Thank you everyone.

Reply from Helen Jones, CEO at Magdalen House Care Home
Hello,

Thank you for taking the time to provide us with your feedback. My colleagues in Magdalen are very warm and caring, and they love to celebrate! Happy birthday to your son from all of us in Allegra. With my very best wishes, Helen

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Review from Samantha C (Daughter of Resident) published on 14 January 2026 Submitted via Website
Overall Experience

I couldn't be happier that my dad lives in Magdalen House. It's a friendly, professionally run place, full of people who care. They treat him with utter respect, ensure he eats properly, encourage him to take part in activities and, if it's needed, make sure he's seen by a doctor. I would absolutely recommend it, without reservation.

Reply from Helen Jones, CEO at Magdalen House Care Home
Hello,

Thank you for your lovely feedback, it will make all my colleagues in Magdalen House very happy indeed! Best wishes, Helen

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Review from Paul P (Friend of Resident) published on 29 October 2025 Submitted via Website
Overall Experience

This last Saturday, members of the family visited our aging parents to celebrate their wedding anniversary (73 years!) and our father's forthcoming 95th birthday (on the Sunday). In advance I had asked, Kirsty, Care Home Manager, whether there was somewhere we might be able to have a family lunch together; and was expecting that to be a table in the ground floor dining area. Imagine our surprise and delight when we were informed that provision had been made for us utilising the 3rd floor cinema room. Not only that, but the room and table had been decorated with Birthday and Anniversary bunting. This was all perfect for our use and on behalf of both resident parents and all the family I would like to extend our heartfelt thanks to Kirsty and her staff in going out of your way to make the occasion special for them. I also understand that a birthday cake was presented on the Sunday. Perfect! Thanks again. Best wishes

Reply from Helen Jones, CEO at Magdalen House Care Home

Firstly, Happy Anniversary to your parents. 73 years wow that's a tremendous achievement, congratulations to them both. That is the best cause for celebration and I know Kirsty and the team were very excited and delighted to help make the party memorable for everyone. And then there's having a...  

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Review from G L (Daughter of Resident) published on 24 October 2025 Submitted via Website
Overall Experience
Overall my mum has settled in well at Magdalen House with the support of friendly and helpful carers.
Any concerns we had were dealt with by the staff.

Mum is always encouraged to join in with activities and socialise with the other residents.

Reply from Helen Jones, CEO at Magdalen House Care Home

Thank you for taking the time to provide us with a review. Our colleagues are both friendly and helpful. They care about the residents and enjoy spending time with them. This is the reason the home feels so warm, relaxed and welcoming. They're great people, and they will be delighted to read your review. Thank you. Best wishes, Helen

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Review from Lisa B (Sister-in-law of Resident) published on 8 April 2025 Submitted via Website
Overall Experience

From our initial contact with the manager and her team we felt confident, listened to and reassured that an important family member was going to get the care, love and attention that they required. The communication we have already had in addition to the actions we have witnessed from the team confirmed our initial and first impressions. This care home goes above and beyond and is simply outstanding.

Reply from Helen Jones, CEO at Magdalen House Care Home

Hello, Thank you for taking the time to provide us with your feedback. I am delighted to read that we have met your needs and first impressions. My colleagues will be delighted to read 'simply outstanding' thank you very much, Helen

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Review from Robert B (Resident / Service User) published on 17 March 2025 Submitted via Postal Card
Overall Experience

The atmosphere and staff were just perfect.

Reply from Helen Jones, CEO at Magdalen House Care Home

Hello, Thank you for a 'perfect' review! Succinct and accurate, very well written thank you! Cheers

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Review from J L (Wife of Resident) published on 10 March 2025 Submitted via Postal Card
Overall Experience
Kind approachable staff
Cheerful atmosphere.

Sometimes delay in response to bed bell

Reply from Helen Jones, CEO at Magdalen House Care Home

Hello,Thanks for taking the time to provide us with your feedback. I agree wholeheartedly with you, my colleagues in Magdalen are very kind and cheery. We will monitor response times and thanks for bringing that concern to my attention. With my best wishes,

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Review from Jill T (Friend of Resident) published on 3 October 2023 Submitted via Postal Card
Overall Experience

Whilst visiting friends we were impressed by the friendliness of the staff. The cleanliness and general atmosphere in the home. Security was good.

Reply from Helen Jones, CEO at Magdalen House Care Home
Hello,

Thanks for your review. We have such great colleagues in Magdalen House, they're always warm and welcoming. It's a lovely home, well loved and looked after and complete with a really bright, capable happy team. Thanks for taking the time to give your positive feedback, best wishes, Helen

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Review from Trevor M (Son of Resident) published on 30 May 2023 Submitted via Postal Card
Overall Experience

Overall experience resoundingly positive. Staff lovely and very attentive to needs of residents, treating them with dignity and respect. Organised activities very good, in particular 'alpaca day' was quite extraordinary! For me it was quite emotional to see the positive effect that this had on many of the residents, in particular my own mother. When Mother's health took a turn for the worse, the immediate response was admirable. A few minor shortcomings, but when brought to attention of management these were effectively dealt with. Big thank you.

Reply from Helen Jones, CEO at Magdalen House Care Home

Hello there, thanks for your feedback. I'm so glad to hear your comments about the positive impacts for residents. Everyone enjoys events and activities a little bit out of the norm, don't we? It's very kind of you to provide us with your feedback, everyone will be delighted to read it. My best wishes to you and your family. Cheers, CEO.

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Review from R L (Daughter of Resident) published on 21 May 2023 Submitted via Website
Overall Experience

I am very impressed with the enrichment activities my mother gets to enjoy at Magdalen House. The staff always treat her with dignity and a friendly, warm manner. She clearly feels settled and cared for and her hygiene and personal care is always very good.

Reply from Helen Jones, CEO at Magdalen House Care Home

Hello, thanks for taking the time to provide us with your feedback. I am sure the entire team in Magdalen will be delighted to receive your kind comments. Magdalen is a nice home, made homely and welcoming by the warm, caring nature of our colleagues there. My very best wishes to you and your family and again thank you.

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Review from Sue S (Daughter of Resident) published on 22 February 2023 Submitted via Postal Card
Overall Experience

Mum came to live at Magdalen House Care Home in January. I cared for her at home and was extremely anxious about leaving her with anyone. I am so happy to say that she has settled in very quickly and is extremely well looked after in every way. I am totally reassured that she is absolutely fine here. All of the staff are exemplary and I couldn't wish for more.

Reply from Helen Jones, CEO at Magdalen House Care Home

I am so delighted to read your review. I absolutely understand your experience of trying to do your best for your Mum at home and then seeing how well she is served in Magdalen. We all want the best for our parents, don't we? The Magdalen team is extremely caring, your Mum is in good hands. My very best wishes to you and your family.

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Review from Kay S (Partner of Resident) published on 18 February 2023 Submitted via Postal Card
Overall Experience

Staff are very helpful. Cleanliness is excellent.

Reply from Helen Jones, CEO at Magdalen House Care Home
Hello,

Thank you for taking the time to provide a review of our services. It is so pleasing to read when the families of our residents praise our colleagues. Magdalen House is so well served by a team of people who genuinely care about the residents' well-being and it shows. My very best wishes to you and your family, Helen.

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Review from John S (Son of Resident) published on 6 February 2023 Submitted via Postal Card
Overall Experience

My mum has been a resident for a year and a half and the level of care has been excellent. The staff and management are kind, caring and helpful. Magdalen House is a very clean, well-run care home. The activities staff have been a great addition to the team over the last year. I would highly recommend this care home.

Reply from Helen Jones, CEO at Magdalen House Care Home
Hello,

thank you very much for your review. I am delighted to hear your praise for the Magdalen Team, I have always found them to be very positive, warm and happy. My very best wishes to you and your family.

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Review from Linda R (Daughter of Resident) published on 30 January 2023 Submitted via Postal Card
Overall Experience
Fantastic care - second to none. Lovely atmosphere and very welcoming. Nothing is too much trouble. Just like a home from home.
The staff are all caring and kind. You just know you are in safe hands.

Lovely and clean.

Reply from Helen Jones, CEO at Magdalen House Care Home
Hello,
Thanks for taking the time to provide us with your feedback, it's really appreciated. The Magdalen team really do enjoy their work and it shows in the care and attention to the residents and in the relaxed homely environment. We are all so delighted that we have met your needs and that of your loved one, thank you.

Helen

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Review from D M (Resident / Service User) published on 30 January 2023 Submitted via Postal Card
Overall Experience

I like all the staff, it is nice here.

Reply from Helen Jones, CEO at Magdalen House Care Home

Hello, thanks for your comments. We are very happy you're happy with us! Cheers.

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Review from Barbara S (Wife of Resident) published on 30 January 2023 Submitted via Postal Card
Overall Experience
My husband has been looked after so well.

He just adjusted so easily.

Reply from Helen Jones, CEO at Magdalen House Care Home
Hello, thank you for your review.

I am so pleased to hear you're pleased with the care and attention your husband is receiving at this lovely home. The team are really very caring and welcoming. My best wishes to your family, thank you.

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Review from Roy G (Son of Resident) published on 3 November 2022 Submitted via Postal Card
Overall Experience
I found the room to be a good size and clean.

The staff were very helpful.

Reply from Helen Jones, CEO at Magdalen House Care Home
Hi

Thanks for your review. I'm glad you liked the room but even happier that you liked the staff! They're a lovely group of people. Thank you, my best wishes.

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Review from L S (Daughter of Resident) published on 6 October 2022 Submitted via Postal Card
Overall Experience

Always a pleasure to visit Mum, the staff are always pleasant and look after her well.

Reply from Helen Jones, CEO at Magdalen House Care Home
Hello

Thank you very much for taking the time to provide the review. I am delighted to read that you're enjoying visiting with your mum. One of the best elements of Magdalen House, in my opinion, is the warm engagement between the residents and our colleagues. It makes for a relaxed comfortable home. My very best wishes to you and your family.

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Review from P G (Husband of Resident) published on 24 August 2022 Submitted via Postal Card
Overall Experience
The activities team are really good.

All staff are very friendly.

Reply from Helen Jones, CEO at Magdalen House Care Home
Hello

Thanks for your review. I'll make sure the team knows of your positive feedback, cheers.

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Review from P S (Son-in-law of Resident) published on 24 August 2022 Submitted via Postal Card
Overall Experience

Lovely staff.

Reply from Helen Jones, CEO at Magdalen House Care Home
Hi, thanks for your review.
I agree completely, we do have lovely colleagues, thanks!

Cheers Helen

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 June 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (10) & Events (0)

News
  • 06 Mar 2026

    At Magdalen House, everyone loves helping residents celebrate their birthdays, and this week it was Pat’s special day. Everyone gathered together to sing Happy Birthday and make sure she felt...

  • 14 Nov 2025

    WOW what an amazing morning everyone had coming together as one to help raise money for this amazing charity, Here at Magdalen House everyone likes to get involved including the...

  • 10 Sep 2025

    One of the many great things about Magdalen House is that being so close to the town centre residents are able to visit the town regularly and today Betty and...

Upcoming Events

There are no upcoming events for Magdalen House Care Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Magdalen House Care Home.

Accreditations

There are no accreditations posted yet for Magdalen House Care Home.

Meet the Team (2)

Kirsty Holden
Kirsty HoldenJob Title:Home ManagerJoined: 2023

Kirsty has been in the care industry since she was 18 years old. She started as a care assistant, making her way to home manager within five years.

She brings thirteen years of expertise and experience to the home manager role at Magdalen House.

She has been awarded a QCR level 5 Diploma in leadership for Health and Social Care and Children and Young People Services and during her previous appointments, she was awarded ‘Care Home Manager of the Year’ in which the judges described her as “fun, full of life, committed, knowledgeable and caring” and she saw the residents as an extension of my family.

Outside of her working career, she has a loving husband and two children that keep her busy.

Lesley Lanchester
Lesley LanchesterJob Title:Deputy Manager

Having spent much of her career working with children in a variety of roles, Lesley started working in elderly care when her own mother moved into Magdalen House.

Lesley joined the team at Magdalen House as a carer in 2013. Loving the fulfilling nature of her new career, she subsequently progressed to Senior then Deputy Manager, combining her care duties with operational and management responsibilities.

Away from her working life, she was a school governor when her children were growing up. Today, as a proud Grandma, she loves nothing more than spending precious time with her family.

Frequently Asked Questions about Magdalen House Care Home

What types of Care is Magdalen House Care Home registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Magdalen House Care Home have?

There are 53 Single Rooms.

What are the Facilities & Services at Magdalen House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Magdalen House Care Home to the centre of Ipswich?

8.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Magdalen House Care Home to verify any information. View our terms and conditions. Magdalen House Care Home has an Enhanced Service -more info.