Magdalen House Care Home opened in 2012 and is located in Hadleigh, Ipswich. The home provides residents with independent living with access fully furnished rooms and a small kitchenette.
Magdalen House Care Home was built on the old Hadleigh Bowls club which was one of the oldest bowls clubs in the country.
The home is able to provided assisted living accommodation on the second floor, each suite has it's own en-suite facilities, power points, phone points and Wi-Fi access.
Contact Magdalen House Care Home to confirm what's included and get a personalised quote:
Care home fees are a guide and may vary based on the room selected and an assessment to understand the level of care and support each resident will need.
The price(s) shown are provided by the care home. Contact Magdalen House Care Home for full pricing details and T&Cs.
Magdalen House Care Home has a Review Score of 9.1 (9.110) out of 10, based on 9 reviews in the last 2 years.
Over all time Magdalen House Care Home has 47 reviews.
Limited staffing at times
Limited staffing at times
Thank you for taking the time to share your feedback. We're pleased to hear that you find our team approachable and willing to listen to suggestions, as working closely with residents and their families is very important to us. We also appreciate your comments regarding staffing and take these...
Thank you for taking the time to share your feedback. We're pleased to hear that you find our team approachable and willing to listen to suggestions, as working closely with residents and their families is very important to us. We also appreciate your comments regarding staffing and take these concerns seriously. Your feedback is valuable in helping us continually review and improve the care and support we provide. Thank you again for sharing your experience.
Senior staff are approachable and friendly. The carers are 'angels on earth'. They have much more patience than I would have.
Home is relatively modern, clean and welcoming to visitors. Nowhere seems off limits to relatives which is reassuring.
Easy as always to nit pick, but overall they do...
Senior staff are approachable and friendly. The carers are 'angels on earth'. They have much more patience than I would have.
Home is relatively modern, clean and welcoming to visitors. Nowhere seems off limits to relatives which is reassuring.
Easy as always to nit pick, but overall they do a good job and most residents seem content. That is certainly true of my wife. I wish she did not have to be there, but the reality is that there is no viable alternative.
Thank you for taking the time to share your thoughts and such kind words about our team. We particularly appreciate your description of our carers as 'angels on earth', which will mean so much to them. We understand that having a loved one in care is not always an easy situation, so it's especially...
Thank you for taking the time to share your thoughts and such kind words about our team. We particularly appreciate your description of our carers as 'angels on earth', which will mean so much to them. We understand that having a loved one in care is not always an easy situation, so it's especially reassuring to hear that your wife is content and that you feel welcome and comfortable when visiting. We also appreciate your honest feedback and are always looking for ways to improve. Thank you for placing your trust in us to care for your wife.
I just wanted to say how amazing the management and staff are at Magdalen House. It was my son's 50th birthday and they went above and beyond to make sure he had a very special day. They allowed us as a family to celebrate with him and made us all very welcome. They supplied a lovely afternoon tea...
I just wanted to say how amazing the management and staff are at Magdalen House. It was my son's 50th birthday and they went above and beyond to make sure he had a very special day. They allowed us as a family to celebrate with him and made us all very welcome. They supplied a lovely afternoon tea and cake for my son which was really appreciated by all of us and presents from the home. I couldn't wish for a better care home for my son. Thank you everyone.
Thank you for taking the time to provide us with your feedback. My colleagues in Magdalen are very warm and caring, and they love to celebrate! Happy birthday to your son from all of us in Allegra. With my very best wishes, Helen
I couldn't be happier that my dad lives in Magdalen House. It's a friendly, professionally run place, full of people who care. They treat him with utter respect, ensure he eats properly, encourage him to take part in activities and, if it's needed, make sure he's seen by a doctor. I would...
I couldn't be happier that my dad lives in Magdalen House. It's a friendly, professionally run place, full of people who care. They treat him with utter respect, ensure he eats properly, encourage him to take part in activities and, if it's needed, make sure he's seen by a doctor. I would absolutely recommend it, without reservation.
Thank you for your lovely feedback, it will make all my colleagues in Magdalen House very happy indeed! Best wishes, Helen
This last Saturday, members of the family visited our aging parents to celebrate their wedding anniversary (73 years!) and our father's forthcoming 95th birthday (on the Sunday). In advance I had asked, Kirsty, Care Home Manager, whether there was somewhere we might be able to have a family lunch...
This last Saturday, members of the family visited our aging parents to celebrate their wedding anniversary (73 years!) and our father's forthcoming 95th birthday (on the Sunday). In advance I had asked, Kirsty, Care Home Manager, whether there was somewhere we might be able to have a family lunch together; and was expecting that to be a table in the ground floor dining area. Imagine our surprise and delight when we were informed that provision had been made for us utilising the 3rd floor cinema room. Not only that, but the room and table had been decorated with Birthday and Anniversary bunting. This was all perfect for our use and on behalf of both resident parents and all the family I would like to extend our heartfelt thanks to Kirsty and her staff in going out of your way to make the occasion special for them. I also understand that a birthday cake was presented on the Sunday. Perfect! Thanks again. Best wishes
Firstly, Happy Anniversary to your parents. 73 years wow that's a tremendous achievement, congratulations to them both. That is the best cause for celebration and I know Kirsty and the team were very excited and delighted to help make the party memorable for everyone. And then there's having a...
Firstly, Happy Anniversary to your parents. 73 years wow that's a tremendous achievement, congratulations to them both. That is the best cause for celebration and I know Kirsty and the team were very excited and delighted to help make the party memorable for everyone. And then there's having a birthday as well - 95 years, another wonderful reason to celebrate. We want every one of our Residents and their family members to feel at home with us, celebrating milestones is something family does together. We're absolutely thrilled to have helped your family in a small way, to have a super day. Thank you, Helen
Mum is always encouraged to join in with activities and socialise with the other residents.
Mum is always encouraged to join in with activities and socialise with the other residents.
Thank you for taking the time to provide us with a review. Our colleagues are both friendly and helpful. They care about the residents and enjoy spending time with them. This is the reason the home feels so warm, relaxed and welcoming. They're great people, and they will be delighted to read your review. Thank you. Best wishes, Helen
From our initial contact with the manager and her team we felt confident, listened to and reassured that an important family member was going to get the care, love and attention that they required. The communication we have already had in addition to the actions we have witnessed from the team...
From our initial contact with the manager and her team we felt confident, listened to and reassured that an important family member was going to get the care, love and attention that they required. The communication we have already had in addition to the actions we have witnessed from the team confirmed our initial and first impressions. This care home goes above and beyond and is simply outstanding.
Hello, Thank you for taking the time to provide us with your feedback. I am delighted to read that we have met your needs and first impressions. My colleagues will be delighted to read 'simply outstanding' thank you very much, Helen
The atmosphere and staff were just perfect.
The atmosphere and staff were just perfect.
Hello, Thank you for a 'perfect' review! Succinct and accurate, very well written thank you! Cheers
Sometimes delay in response to bed bell
Sometimes delay in response to bed bell
Hello,Thanks for taking the time to provide us with your feedback. I agree wholeheartedly with you, my colleagues in Magdalen are very kind and cheery. We will monitor response times and thanks for bringing that concern to my attention. With my best wishes,
Whilst visiting friends we were impressed by the friendliness of the staff. The cleanliness and general atmosphere in the home. Security was good.
Whilst visiting friends we were impressed by the friendliness of the staff. The cleanliness and general atmosphere in the home. Security was good.
Thanks for your review. We have such great colleagues in Magdalen House, they're always warm and welcoming. It's a lovely home, well loved and looked after and complete with a really bright, capable happy team. Thanks for taking the time to give your positive feedback, best wishes, Helen
Overall experience resoundingly positive. Staff lovely and very attentive to needs of residents, treating them with dignity and respect. Organised activities very good, in particular 'alpaca day' was quite extraordinary! For me it was quite emotional to see the positive effect that this had on many...
Overall experience resoundingly positive. Staff lovely and very attentive to needs of residents, treating them with dignity and respect. Organised activities very good, in particular 'alpaca day' was quite extraordinary! For me it was quite emotional to see the positive effect that this had on many of the residents, in particular my own mother. When Mother's health took a turn for the worse, the immediate response was admirable. A few minor shortcomings, but when brought to attention of management these were effectively dealt with. Big thank you.
Hello there, thanks for your feedback. I'm so glad to hear your comments about the positive impacts for residents. Everyone enjoys events and activities a little bit out of the norm, don't we? It's very kind of you to provide us with your feedback, everyone will be delighted to read it. My best wishes to you and your family. Cheers, CEO.
I am very impressed with the enrichment activities my mother gets to enjoy at Magdalen House. The staff always treat her with dignity and a friendly, warm manner. She clearly feels settled and cared for and her hygiene and personal care is always very good.
I am very impressed with the enrichment activities my mother gets to enjoy at Magdalen House. The staff always treat her with dignity and a friendly, warm manner. She clearly feels settled and cared for and her hygiene and personal care is always very good.
Hello, thanks for taking the time to provide us with your feedback. I am sure the entire team in Magdalen will be delighted to receive your kind comments. Magdalen is a nice home, made homely and welcoming by the warm, caring nature of our colleagues there. My very best wishes to you and your family and again thank you.
Mum came to live at Magdalen House Care Home in January. I cared for her at home and was extremely anxious about leaving her with anyone. I am so happy to say that she has settled in very quickly and is extremely well looked after in every way. I am totally reassured that she is absolutely fine...
Mum came to live at Magdalen House Care Home in January. I cared for her at home and was extremely anxious about leaving her with anyone. I am so happy to say that she has settled in very quickly and is extremely well looked after in every way. I am totally reassured that she is absolutely fine here. All of the staff are exemplary and I couldn't wish for more.
I am so delighted to read your review. I absolutely understand your experience of trying to do your best for your Mum at home and then seeing how well she is served in Magdalen. We all want the best for our parents, don't we? The Magdalen team is extremely caring, your Mum is in good hands. My very best wishes to you and your family.
Staff are very helpful. Cleanliness is excellent.
Staff are very helpful. Cleanliness is excellent.
Thank you for taking the time to provide a review of our services. It is so pleasing to read when the families of our residents praise our colleagues. Magdalen House is so well served by a team of people who genuinely care about the residents' well-being and it shows. My very best wishes to you and your family, Helen.
My mum has been a resident for a year and a half and the level of care has been excellent. The staff and management are kind, caring and helpful. Magdalen House is a very clean, well-run care home. The activities staff have been a great addition to the team over the last year. I would highly...
My mum has been a resident for a year and a half and the level of care has been excellent. The staff and management are kind, caring and helpful. Magdalen House is a very clean, well-run care home. The activities staff have been a great addition to the team over the last year. I would highly recommend this care home.
thank you very much for your review. I am delighted to hear your praise for the Magdalen Team, I have always found them to be very positive, warm and happy. My very best wishes to you and your family.
Lovely and clean.
Lovely and clean.
Helen
I like all the staff, it is nice here.
I like all the staff, it is nice here.
Hello, thanks for your comments. We are very happy you're happy with us! Cheers.
He just adjusted so easily.
He just adjusted so easily.
I am so pleased to hear you're pleased with the care and attention your husband is receiving at this lovely home. The team are really very caring and welcoming. My best wishes to your family, thank you.
The staff were very helpful.
The staff were very helpful.
Thanks for your review. I'm glad you liked the room but even happier that you liked the staff! They're a lovely group of people. Thank you, my best wishes.
Always a pleasure to visit Mum, the staff are always pleasant and look after her well.
Always a pleasure to visit Mum, the staff are always pleasant and look after her well.
Thank you very much for taking the time to provide the review. I am delighted to read that you're enjoying visiting with your mum. One of the best elements of Magdalen House, in my opinion, is the warm engagement between the residents and our colleagues. It makes for a relaxed comfortable home. My very best wishes to you and your family.
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Magdalen House were delighted to be part of the celebration for Marion and Peter’s diamond wedding anniversary. A diamond wedding anniversary celebrates 60 years of marriage. A marvelous milestone that...
Wednesdays at Magdalen House means Nippers & Slippers playgroup. The visiting children bring so much joy to the residents. The interactions between the young children and the older generation create...
It was everything pink at Magdalen House as the home held a Wear it Pink coffee morning. It was lovely to see everyone come together to support such a worthwhile...
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There are no accreditations posted yet for Magdalen House Care Home.
Kirsty has been in the care industry since she was 18 years old. She started as a care assistant, making her way to home manager within five...
Kirsty has been in the care industry since she was 18 years old. She started as a care assistant, making her way to home manager within five years.
She brings thirteen years of expertise and experience to the home manager role at Magdalen House.
She has been awarded a QCR Level 5 Diploma in Leadership for Health and Social Care and Children and Young People Services, and during her previous appointments, she was awarded ‘Care Home Manager of the Year ’, in which the judges described her as “fun, full of life, committed, knowledgeable and caring”, and she saw the residents as an extension of my family.
Outside of her working career, she has a loving husband and two children who keep her busy.
Having spent much of her career working with children in a variety of roles, Lesley started working in elderly care when her own mother moved into...
Having spent much of her career working with children in a variety of roles, Lesley started working in elderly care when her own mother moved into Magdalen House.
Lesley joined the team at Magdalen House as a carer in 2013. Loving the fulfilling nature of her new career, she subsequently progressed to Senior then Deputy Manager, combining her care duties with operational and management responsibilities.
Away from her working life, she was a school governor when her children were growing up. Today, as a proud Grandma, she loves nothing more than spending precious time with her family.
Jayne brings over 30 years of experience in health and social care and a depth of knowledge that spans almost every corner of the sector. Her career...
Jayne brings over 30 years of experience in health and social care and a depth of knowledge that spans almost every corner of the sector. Her career has taken her across adult and children’s services, giving her a wonderfully broad perspective and a strong belief that great care always starts with truly understanding people.
Jayne has worked across nursing and residential care, brain injury hospitals and rehabilitation, physical disability, dementia, learning disabilities, autism, children’s homes, and housing with care and support. This wide-ranging experience means she understands the challenges services face — and how to support teams to deliver safe, compassionate and high-quality care in even the most complex settings.
Throughout her career, Jayne has held senior leadership roles including Regional Manager, Quality Advisor, Quality Manager, and Head of Quality & Improvement. Alongside this, she has also worked in Human Resources, supported by a Postgraduate Diploma in Human Resources Management, giving her a strong people-focused approach to leadership and team development.
As Regional Manager for the South and Central region, Jayne is known for her calm, supportive style, her eye for quality, and her ability to balance high standards with kindness and realism. She is passionate about helping teams feel confident, supported and proud of the care they provide.
Outside of work, Jayne loves being out on the South Downs, walking dogs through The Cinnamon Trust, and giving back as a listening volunteer — a role she has held for an incredible 35 years. She also plays basketball with a local ladies’ team, is rarely without her Kindle, and is well known among friends for her love of arts and crafts… especially her impressive collection of gonks!
The care home lists weekly fees per person from £1,300 for residential care. Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
There are 55 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
8.5 mile(s) as the crow flies, distance by road may be significantly further.
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