






Magdalen House Care Home opened in 2012 and is located in Hadleigh, Ipswich. The home provides residents with independent living with access fully furnished rooms and a small kitchenette.
Magdalen House Care Home was built on the old Hadleigh Bowls club which was one of the oldest bowls clubs in the country.
The home is able to provided assisted living accommodation on the second floor, each suite has it's own en-suite facilities, power points, phone points and Wi-Fi access.
Care Provided by Magdalen House Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 53 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our fees cover everything except for 3rd party providers e.g. hairdresser, newspapers, chiropodists etc and there may be a small charge if we need to provide an escort for an appointment
The price(s) shown are provided by the care home. Contact Magdalen House Care Home for full pricing details and T&Cs.
Contact Magdalen House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Allegra Care
- Private Owned
Person in charge
- Kirsty Holden (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2012
- Last Refurbishment: 2025
- Number of floors: 3
Room Information
- Single Rooms (53)
- Single Rooms with ensuite Wet Room (53)
Visiting
- Visiting is unrestricted but if visiting early or late in the day please contact the home in advance so that they can ensure your loved one is up and expecting you
Parking
- There is a car park down the side of Magdalen House and if that is full there is a pay to park council run car park opposite and another car park further down the road
Magdalen House Care Home Reviews (45)
Magdalen House Care Home has a Review Score of 8.9 (8.910) out of 10, based on 7 reviews in the last 2 years.
Over all time Magdalen House Care Home has 45 reviews.
My grandmother is well looked after and provided for. The staff are fantastic in the care and time they give to my grandmother and know her incredibly well.
Thank you for your feedback. I am so delighted to read that you see how fantastic the Magdalen team is. Each person genuinely cares about the service standards and enjoys spending time with the residents. It's such a lovely home. Thanks again, Helen
It has made a huge change since the lovely activities staff joined, they have made a big change to my mum.
Hello, I am so delighted to read your review. It's really evident to me when I visit just how relaxed and happy the relationships between the residents and staff really are. Activities are important and we're very pleased with the new colleagues we've found. Thanks again, best wishes to you and your family, Helen
A lovely home with very nice staff. The care is very good. My mother is well cared for and happy.
Thanks for your review. We're always grateful to receive feedback to share with the team. I'm glad your mum is happy, I think we have some wonderful colleagues who genuinely enjoy their residents. Best wishes, Helen
It would be nice to return back to residents' rooms, as COVID restrictions in the outside world are out of sync with the restrictions here.
Thank you for your review. I am delighted to hear your mother is enjoying taking part in the activities. With reference to our Covid restrictions, we are being extremely conservative in our approach in order to do all we can to keep everyone safe. We monitor infection rates, health...
Mother-in-law is well looked after and there are plenty of activities if she chooses to get involved.
Thank you for your review. We very much appreciate it when our family members provide feedback and reviews. We share the feedback with the staff in our catch-ups. It helps us to not only improve the service but it also gives everyone a lift. My very best wishes for your family, Helen
Our experience on Saturday 6th August 2022 was extremely positive. We were met by a very kind and helpful member of staff. She settled us into the Day Care Centre and went to collect my mum from the Dementia Floor. She returned with my mum and her interaction with my mum was incredibly caring. Once our visit had come to an end, this lady returned to take my mum back to the Dementia Floor. She then returned to see us out of the building. There appears to have been and continues to be some great improvements taking place since the recent change in Management. This home just goes from strength to strength. Their dedication to their residents is second to none and I couldn't recommend this home more highly.
The genuine relationships our colleagues have with their residents is so humbling. We absolutely have the best people. I'm also pleased that you've noted some of the improvements we're implementing. Thank you again. My best wishes to you and your family, Helen
We are very pleased with the care Mum is given at Megdalen House. Mum is so happy and relaxed and enjoys all the many activities which are organised daily. The staff are all very kind and nothing is too much trouble. We would highly recommend Magdalen House.
Hello, how lovely to read your review and see that the approach our kind team takes is recognised. They absolutely work to the ideal that nothing is too much trouble for our residents. Your review will bring many smiles in the team meeting, thank you. Helen
Nan seems very happy and content with the help given. The outside area was very nice for her to spend time with the other residents.
Thanks for your positive review of our service. I am so glad your Nan is enjoying her time with our great colleagues. The Magdalen team is a really happy bunch who love their residents and the time they spend with them. My very best wishes for you and your family, Helen
During the pre-Covid period, when visiting was freely allowed, we were always made to feel welcome and were very impressed with the standard of care. It was heartbreaking not to be able to visit, but at least we felt assured of the standard of Mum's care. The rigid visiting rules (in excess of those set by the Government) made visiting difficult and sad for us. All the care staff, cleaners and the receptionist have been absolutely excellent.
During the last week of her life, when our mum was bedridden and virtually unconscious, the care staff and activities coordinators gave her the most wonderful care, ensuring her cleanliness, comfort and dignity throughout. We really appreciate their dedication and attitude and would happily recommend Magdalen House to anyone looking for a care home.
Hello, thank you for your comprehensive review of our service. I am so very sorry for the sad loss of your Mum. My condolences to you and your family. When you're caring for someone at home with dementia, the challenge is relentless. We are absolutely delighted to have our day centre to provide...
My sister has had first-rate care and attention throughout her time at Magdalen House. The staff have always been very friendly and caring showing real concern for her well-being. She has had a room that suited her well and have been very happy there. I have always felt welcome as a visitor.
Thank you for your review. I am so pleased you've enjoyed our care and service to your sister and yourself. I agree with your rating - I think our Magdalen House team is first-rate, five stars! Thanks for taking the time to give us this valuable feedback. My best wishes to you and your family.
When our mum was placed in their care we can only praise their support and professionalism caring for Mum with dementia. Nothing seemed too much trouble, were always kept informed. Sadly, when Mum passed away they supported us and showed great compassion. We highly recommend this care home.
Firstly my condolences for the loss of your mum. For you to take the time to write this review for us at this sad time is very kind and very much appreciated. Magdalen House has such a kind team of people. They are very much connected to all the residents and it shows in all the great care...
I look forward to the activities, doing colouring. The dinners are very good.
Under both current and previous management, the staff have always shown my sister the greatest of respect and care. I am completely happy with her care, particularly in view of the ongoing Covid crisis.
Many of the care staff are very caring and my mother formed good relationships with them.
I was treated kindly, thoughtfully and with skill and friendliness.
My room was very pleasant and cleaned regularly and thoroughly.
I have many happy memories of the staff and would certainly be quite happy to stay there again.
In general, all residents appear happy and enjoy the experience as best they can. Staff are always obliging and on top of things.
My sister and brother in law moved into Magdalen House Care Home in January. The move was well organised and both new residents settled very quickly. My brother in law required 24-hour care and this was provided with professionalism accompanied by good humour whilst maintaining dignity. The staff have met some challenging situations very calmly and have the residents interests at the heart of their care. The family is content that the residents of their family are very well cared for.
First class care home and excellent staff. They could not have done more for our Mother whilst in their care. Always friendly towards us when we were visiting. They always made time for all the residents and showed compassion and respect to all. We can only give the highest praise to this residential care home. We are truely grateful for everything that you did to care for our Mother.
When choosing a care home for our mother, although the building and facilities were new and had everything anyone could ask for and more, it was the staff who stood out. They welcomed mum and her family even though we just called in with no appointment. The care mum is given is second to none. We feel so blessed to have our mum looked after so well. Thank you, Magdalen House staff.
All staff support each other well. This home is conveniently situated for shops, post box, library and doctors surgery. District nurses attend regularly. There is a large private paved area for residents to sit out in the sun.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 June 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (10) & Events (0)
- 06 Mar 2026
At Magdalen House, everyone loves helping residents celebrate their birthdays, and this week it was Pat’s special day. Everyone gathered together to sing Happy Birthday and make sure she felt...
- 14 Nov 2025
WOW what an amazing morning everyone had coming together as one to help raise money for this amazing charity, Here at Magdalen House everyone likes to get involved including the...
- 10 Sep 2025
One of the many great things about Magdalen House is that being so close to the town centre residents are able to visit the town regularly and today Betty and...
There are no upcoming events for Magdalen House Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Magdalen House Care Home.
Accreditations
There are no accreditations posted yet for Magdalen House Care Home.
Meet the Team (2)

Kirsty has been in the care industry since she was 18 years old. She started as a care assistant, making her way to home manager within five years.
She brings thirteen years of expertise and experience to the home manager role at Magdalen House.
She has been awarded a QCR level 5 Diploma in leadership for Health and Social Care and Children and Young People Services and during her previous appointments, she was awarded ‘Care Home Manager of the Year’ in which the judges described her as “fun, full of life, committed, knowledgeable and caring” and she saw the residents as an extension of my family.
Outside of her working career, she has a loving husband and two children that keep her busy.

Having spent much of her career working with children in a variety of roles, Lesley started working in elderly care when her own mother moved into Magdalen House.
Lesley joined the team at Magdalen House as a carer in 2013. Loving the fulfilling nature of her new career, she subsequently progressed to Senior then Deputy Manager, combining her care duties with operational and management responsibilities.
Away from her working life, she was a school governor when her children were growing up. Today, as a proud Grandma, she loves nothing more than spending precious time with her family.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Magdalen House Care Home to verify any information. View our terms and conditions. Magdalen House Care Home has an Enhanced Service -more info.