Search...

Magdalen House Care Home

Magdalen Road, Hadleigh, Ipswich, Suffolk IP7 5AD
Magdalen House Care Home Logo
Jobs
Magdalen House Care Home logo
Magdalen House Care Home, Ipswich
Magdalen House Care Home, Ipswich
Magdalen House Care Home, Ipswich

Magdalen House Care Home opened in 2012 and is located in Hadleigh, Ipswich. The home provides residents with independent living with access fully furnished rooms and a small kitchenette.

Magdalen House Care Home was built on the old Hadleigh Bowls club which was one of the oldest bowls clubs in the country.

The home is able to provided assisted living accommodation on the second floor, each suite has it's own en-suite facilities, power points, phone points and Wi-Fi access.

Care Provided by Magdalen House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 53 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,500From £1,500
Residential Dementia CareFrom £1,500From £1,500

Our fees cover everything except for 3rd party providers e.g. hairdresser, newspapers, chiropodists etc and there may be a small charge if we need to provide an escort for an appointment

Contact Magdalen House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Kirsty Holden (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (53)
  • Single Rooms with ensuite Wet Room (53)

Visiting

  • Visiting is unrestricted but if visiting early or late in the day please contact the home in advance so that they can ensure your loved one is up and expecting you

Parking

  • There is a car park down the side of Magdalen House and if that is full there is a pay to park council run car park opposite and another car park further down the road

Magdalen House Care Home Reviews (45)

Submit a Review
8.9

Magdalen House Care Home has a Review Score of 8.9 (8.910) out of 10, based on 7 reviews in the last 2 years. Over all time Magdalen House Care Home has 45 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Magdalen House Care Home
Loading...
Showing 45 reviews matching selected criteria
Review from Nadia J (Granddaughter of Resident) published on 24 August 2022 Submitted via Postal Card
Overall Experience

My grandmother is well looked after and provided for. The staff are fantastic in the care and time they give to my grandmother and know her incredibly well.

Reply from Helen Jones, CEO at Magdalen House Care Home
Hello

Thank you for your feedback. I am so delighted to read that you see how fantastic the Magdalen team is. Each person genuinely cares about the service standards and enjoys spending time with the residents. It's such a lovely home. Thanks again, Helen

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
No Rating
Value for Money
Review from Ruth H (Daughter of Resident) published on 23 August 2022 Submitted via Postal Card
Overall Experience
My mum has been a resident for almost a year now and I'm happy with the care she receives. Nothing is too much trouble and they really seem to think a lot of her. Her words are 'the food is nice and the staff are lovely'.

It has made a huge change since the lovely activities staff joined, they have made a big change to my mum.

Reply from Helen Jones, CEO at Magdalen House Care Home

Hello, I am so delighted to read your review. It's really evident to me when I visit just how relaxed and happy the relationships between the residents and staff really are. Activities are important and we're very pleased with the new colleagues we've found. Thanks again, best wishes to you and your family, Helen

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from James B (Son of Resident) published on 23 August 2022 Submitted via Postal Card
Overall Experience

A lovely home with very nice staff. The care is very good. My mother is well cared for and happy.

Reply from Helen Jones, CEO at Magdalen House Care Home
Hello,

Thanks for your review. We're always grateful to receive feedback to share with the team. I'm glad your mum is happy, I think we have some wonderful colleagues who genuinely enjoy their residents. Best wishes, Helen

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Rachel P (Daughter of Resident) published on 23 August 2022 Submitted via Postal Card
Overall Experience
Mum is enjoying taking part in the activities run by the home, particularly the quiz.

It would be nice to return back to residents' rooms, as COVID restrictions in the outside world are out of sync with the restrictions here.

Reply from Helen Jones, CEO at Magdalen House Care Home
Hello

Thank you for your review. I am delighted to hear your mother is enjoying taking part in the activities. With reference to our Covid restrictions, we are being extremely conservative in our approach in order to do all we can to keep everyone safe. We monitor infection rates, health...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from N B (Daughter-in-law of Resident) published on 23 August 2022 Submitted via Postal Card
Overall Experience
Staff are always polite and helpful and coped well during COVID times.

Mother-in-law is well looked after and there are plenty of activities if she chooses to get involved.

Reply from Helen Jones, CEO at Magdalen House Care Home
Hello

Thank you for your review. We very much appreciate it when our family members provide feedback and reviews. We share the feedback with the staff in our catch-ups. It helps us to not only improve the service but it also gives everyone a lift. My very best wishes for your family, Helen

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Linda B (Daughter of Resident) published on 22 August 2022 Submitted via Website
Overall Experience

Our experience on Saturday 6th August 2022 was extremely positive. We were met by a very kind and helpful member of staff. She settled us into the Day Care Centre and went to collect my mum from the Dementia Floor. She returned with my mum and her interaction with my mum was incredibly caring. Once our visit had come to an end, this lady returned to take my mum back to the Dementia Floor. She then returned to see us out of the building. There appears to have been and continues to be some great improvements taking place since the recent change in Management. This home just goes from strength to strength. Their dedication to their residents is second to none and I couldn't recommend this home more highly.

Reply from Helen Jones, CEO at Magdalen House Care Home
Hi, this is such a lovely review, thank you.

The genuine relationships our colleagues have with their residents is so humbling. We absolutely have the best people. I'm also pleased that you've noted some of the improvements we're implementing. Thank you again. My best wishes to you and your family, Helen

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from N L (Daughter of Resident) published on 12 August 2022 Submitted via Postal Card
Overall Experience

We are very pleased with the care Mum is given at Megdalen House. Mum is so happy and relaxed and enjoys all the many activities which are organised daily. The staff are all very kind and nothing is too much trouble. We would highly recommend Magdalen House.

Reply from Helen Jones, CEO at Magdalen House Care Home

Hello, how lovely to read your review and see that the approach our kind team takes is recognised. They absolutely work to the ideal that nothing is too much trouble for our residents. Your review will bring many smiles in the team meeting, thank you. Helen

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Georgie L (Granddaughter of Resident) published on 12 August 2022 Submitted via Postal Card
Overall Experience
Found the entertainment staff very helpful, friendly and supportive.

Nan seems very happy and content with the help given. The outside area was very nice for her to spend time with the other residents.

Reply from Helen Jones, CEO at Magdalen House Care Home
Hi,

Thanks for your positive review of our service. I am so glad your Nan is enjoying her time with our great colleagues. The Magdalen team is a really happy bunch who love their residents and the time they spend with them. My very best wishes for you and your family, Helen

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L M (Daughter of Resident) published on 1 August 2022 Submitted via Postal Card
Overall Experience
We were impressed with Magdalen House from the outset when our lovely mum (suffering from dementia) attended the day centre. The deputy manager was a great help and support when Mum became a resident, and we were very happy with the care and consideration she received.
During the pre-Covid period, when visiting was freely allowed, we were always made to feel welcome and were very impressed with the standard of care. It was heartbreaking not to be able to visit, but at least we felt assured of the standard of Mum's care. The rigid visiting rules (in excess of those set by the Government) made visiting difficult and sad for us. All the care staff, cleaners and the receptionist have been absolutely excellent.

During the last week of her life, when our mum was bedridden and virtually unconscious, the care staff and activities coordinators gave her the most wonderful care, ensuring her cleanliness, comfort and dignity throughout. We really appreciate their dedication and attitude and would happily recommend Magdalen House to anyone looking for a care home.

Reply from Helen Jones, CEO at Magdalen House Care Home

Hello, thank you for your comprehensive review of our service. I am so very sorry for the sad loss of your Mum. My condolences to you and your family. When you're caring for someone at home with dementia, the challenge is relentless. We are absolutely delighted to have our day centre to provide...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R L (Brother of Resident) published on 26 July 2022 Submitted via Postal Card
Overall Experience

My sister has had first-rate care and attention throughout her time at Magdalen House. The staff have always been very friendly and caring showing real concern for her well-being. She has had a room that suited her well and have been very happy there. I have always felt welcome as a visitor.

Reply from Helen Jones, CEO at Magdalen House Care Home
Hello,

Thank you for your review. I am so pleased you've enjoyed our care and service to your sister and yourself. I agree with your rating - I think our Magdalen House team is first-rate, five stars! Thanks for taking the time to give us this valuable feedback. My best wishes to you and your family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Karen C (Daughter of Resident) published on 14 July 2022 Submitted via Postal Card
Overall Experience

When our mum was placed in their care we can only praise their support and professionalism caring for Mum with dementia. Nothing seemed too much trouble, were always kept informed. Sadly, when Mum passed away they supported us and showed great compassion. We highly recommend this care home.

Reply from Helen Jones, CEO at Magdalen House Care Home
Hello,

Firstly my condolences for the loss of your mum. For you to take the time to write this review for us at this sad time is very kind and very much appreciated. Magdalen House has such a kind team of people. They are very much connected to all the residents and it shows in all the great care...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Doreen B (Resident / Service User) published on 29 June 2021 Submitted via Postal Card
Overall Experience
I look forward to going to the club to see my friend and make new ones.

I look forward to the activities, doing colouring. The dinners are very good.

Facilities
No Rating
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Richard D (Brother of Resident) published on 8 October 2020 Submitted via Website
Overall Experience

Under both current and previous management, the staff have always shown my sister the greatest of respect and care. I am completely happy with her care, particularly in view of the ongoing Covid crisis.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Phil W (Son of Resident) published on 11 July 2019 Submitted via Website
Overall Experience
Since my earlier review, our experience has changed. My mother was unhappy being housed in the upstairs dementia unit as, despite memory problems, she is very 'with it' and found it lonely and oppressive and was unable to visit the garden regularly. She also broke her hip and was in pain for two days before it was realised that this was the case. Since moving to another local home, she is a different person; we wish we had taken that step earlier.

Many of the care staff are very caring and my mother formed good relationships with them.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jean Y (Resident / Service User) published on 31 July 2018 Submitted via Postal Card
Overall Experience
My stay at Magdalen House was for one week only while my carer was on holiday.
I was treated kindly, thoughtfully and with skill and friendliness.
My room was very pleasant and cleaned regularly and thoroughly.

I have many happy memories of the staff and would certainly be quite happy to stay there again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from W C (Friend of Resident) published on 20 April 2018 Submitted via Postal Card
Overall Experience
My friend has been a resident of Magdalen House Care Home since it opened in 2012. Despite having a few managerial problems in changes, the level of care has been maintained to a high standard.

In general, all residents appear happy and enjoy the experience as best they can. Staff are always obliging and on top of things.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Janet T (Sister of Resident) published on 20 April 2018 Submitted via Postal Card
Overall Experience

My sister and brother in law moved into Magdalen House Care Home in January. The move was well organised and both new residents settled very quickly. My brother in law required 24-hour care and this was provided with professionalism accompanied by good humour whilst maintaining dignity. The staff have met some challenging situations very calmly and have the residents interests at the heart of their care. The family is content that the residents of their family are very well cared for.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paul O (Son of Resident) published on 11 April 2018 Submitted via Website
Overall Experience

First class care home and excellent staff. They could not have done more for our Mother whilst in their care. Always friendly towards us when we were visiting. They always made time for all the residents and showed compassion and respect to all. We can only give the highest praise to this residential care home. We are truely grateful for everything that you did to care for our Mother.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D M (Daughter of Resident) published on 17 August 2017 Submitted via Postal Card
Overall Experience

When choosing a care home for our mother, although the building and facilities were new and had everything anyone could ask for and more, it was the staff who stood out. They welcomed mum and her family even though we just called in with no appointment. The care mum is given is second to none. We feel so blessed to have our mum looked after so well. Thank you, Magdalen House staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from I E (Resident / Service User) published on 15 August 2017 Submitted via Postal Card
Overall Experience
I have been with my husband in this home for more than three years, during which time we have had kind and helpful carers, especially when there has been a shortage of staff.

All staff support each other well. This home is conveniently situated for shops, post box, library and doctors surgery. District nurses attend regularly. There is a large private paved area for residents to sit out in the sun.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 June 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (10) & Events (0)

News
  • 06 Mar 2026

    At Magdalen House, everyone loves helping residents celebrate their birthdays, and this week it was Pat’s special day. Everyone gathered together to sing Happy Birthday and make sure she felt...

  • 14 Nov 2025

    WOW what an amazing morning everyone had coming together as one to help raise money for this amazing charity, Here at Magdalen House everyone likes to get involved including the...

  • 10 Sep 2025

    One of the many great things about Magdalen House is that being so close to the town centre residents are able to visit the town regularly and today Betty and...

Upcoming Events

There are no upcoming events for Magdalen House Care Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Magdalen House Care Home.

Accreditations

There are no accreditations posted yet for Magdalen House Care Home.

Meet the Team (2)

Kirsty Holden
Kirsty HoldenJob Title:Home ManagerJoined: 2023

Kirsty has been in the care industry since she was 18 years old. She started as a care assistant, making her way to home manager within five years.

She brings thirteen years of expertise and experience to the home manager role at Magdalen House.

She has been awarded a QCR level 5 Diploma in leadership for Health and Social Care and Children and Young People Services and during her previous appointments, she was awarded ‘Care Home Manager of the Year’ in which the judges described her as “fun, full of life, committed, knowledgeable and caring” and she saw the residents as an extension of my family.

Outside of her working career, she has a loving husband and two children that keep her busy.

Lesley Lanchester
Lesley LanchesterJob Title:Deputy Manager

Having spent much of her career working with children in a variety of roles, Lesley started working in elderly care when her own mother moved into Magdalen House.

Lesley joined the team at Magdalen House as a carer in 2013. Loving the fulfilling nature of her new career, she subsequently progressed to Senior then Deputy Manager, combining her care duties with operational and management responsibilities.

Away from her working life, she was a school governor when her children were growing up. Today, as a proud Grandma, she loves nothing more than spending precious time with her family.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Magdalen House Care Home to verify any information. View our terms and conditions. Magdalen House Care Home has an Enhanced Service -more info.