Magdalen Road, Hadleigh, Ipswich, IP7 5AD
View Full Details of Magdalen House Care HomeThis last Saturday, members of the family visited our aging parents to celebrate their wedding anniversary (73 years!) and our father's forthcoming 95th birthday (on the Sunday). In advance I had asked, Kirsty, Care Home Manager, whether there was somewhere we might be able to have a family lunch together; and was expecting that to be a table in the ground floor dining area. Imagine our surprise and delight when we were informed that provision had been made for us utilising the 3rd floor cinema room. Not only that, but the room and table had been decorated with Birthday and Anniversary bunting. This was all perfect for our use and on behalf of both resident parents and all the family I would like to extend our heartfelt thanks to Kirsty and her staff in going out of your way to make the occasion special for them. I also understand that a birthday cake was presented on the Sunday. Perfect! Thanks again. Best wishes
Overall my mum has settled in well at Magdalen House with the support of friendly and helpful carers. Any concerns we had were dealt with by the staff. Mum is always encouraged to join in with activities and socialise with the other residents.
We as a family couldn't be more happy with the care & support my brother gets on a daily basis. Since arriving we have all had some very challenging times which the team have supported us as family each and every time. I would highly recommend this home
From our initial contact with the manager and her team we felt confident, listened to and reassured that an important family member was going to get the care, love and attention that they required. The communication we have already had in addition to the actions we have witnessed from the team confirmed our initial and first impressions. This care home goes above and beyond and is simply outstanding.
The atmosphere and staff were just perfect.
Kind approachable staff Cheerful atmosphere. Sometimes delay in response to bed bell
Whilst visiting friends we were impressed by the friendliness of the staff. The cleanliness and general atmosphere in the home. Security was good.
Overall experience resoundingly positive. Staff lovely and very attentive to needs of residents, treating them with dignity and respect. Organised activities very good, in particular 'alpaca day' was quite extraordinary! For me it was quite emotional to see the positive effect that this had on many of the residents, in particular my own mother. When Mother's health took a turn for the worse, the immediate response was admirable. A few minor shortcomings, but when brought to attention of management these were effectively dealt with. Big thank you.
I am very impressed with the enrichment activities my mother gets to enjoy at Magdalen House. The staff always treat her with dignity and a friendly, warm manner. She clearly feels settled and cared for and her hygiene and personal care is always very good.
Mum came to live at Magdalen House Care Home in January. I cared for her at home and was extremely anxious about leaving her with anyone. I am so happy to say that she has settled in very quickly and is extremely well looked after in every way. I am totally reassured that she is absolutely fine here. All of the staff are exemplary and I couldn't wish for more.
Staff are very helpful. Cleanliness is excellent.
My mum has been a resident for a year and a half and the level of care has been excellent. The staff and management are kind, caring and helpful. Magdalen House is a very clean, well-run care home. The activities staff have been a great addition to the team over the last year. I would highly recommend this care home.
Fantastic care - second to none. Lovely atmosphere and very welcoming. Nothing is too much trouble. Just like a home from home. The staff are all caring and kind. You just know you are in safe hands. Lovely and clean.
I like all the staff, it is nice here.
My husband has been looked after so well. He just adjusted so easily.
I found the room to be a good size and clean. The staff were very helpful.
Always a pleasure to visit Mum, the staff are always pleasant and look after her well.
The activities team are really good. All staff are very friendly.
Lovely staff.
My grandmother is well looked after and provided for. The staff are fantastic in the care and time they give to my grandmother and know her incredibly well.
This last Saturday, members of the family visited our aging parents to celebrate their wedding anniversary (73 years!) and our father's forthcoming 95th birthday (on the Sunday). In advance I had asked, Kirsty, Care Home Manager, whether there was somewhere we might be able to have a family lunch together; and was expecting that to be a table in the ground floor dining area. Imagine our surprise and delight when we were informed that provision had been made for us utilising the 3rd floor cinema room. Not only that, but the room and table had been decorated with Birthday and Anniversary bunting. This was all perfect for our use and on behalf of both resident parents and all the family I would like to extend our heartfelt thanks to Kirsty and her staff in going out of your way to make the occasion special for them. I also understand that a birthday cake was presented on the Sunday. Perfect! Thanks again. Best wishes
Overall my mum has settled in well at Magdalen House with the support of friendly and helpful carers. Any concerns we had were dealt with by the staff. Mum is always encouraged to join in with activities and socialise with the other residents.
We as a family couldn't be more happy with the care & support my brother gets on a daily basis. Since arriving we have all had some very challenging times which the team have supported us as family each and every time. I would highly recommend this home
From our initial contact with the manager and her team we felt confident, listened to and reassured that an important family member was going to get the care, love and attention that they required. The communication we have already had in addition to the actions we have witnessed from the team confirmed our initial and first impressions. This care home goes above and beyond and is simply outstanding.
The atmosphere and staff were just perfect.
Kind approachable staff Cheerful atmosphere. Sometimes delay in response to bed bell
Whilst visiting friends we were impressed by the friendliness of the staff. The cleanliness and general atmosphere in the home. Security was good.
Overall experience resoundingly positive. Staff lovely and very attentive to needs of residents, treating them with dignity and respect. Organised activities very good, in particular 'alpaca day' was quite extraordinary! For me it was quite emotional to see the positive effect that this had on many of the residents, in particular my own mother. When Mother's health took a turn for the worse, the immediate response was admirable. A few minor shortcomings, but when brought to attention of management these were effectively dealt with. Big thank you.
I am very impressed with the enrichment activities my mother gets to enjoy at Magdalen House. The staff always treat her with dignity and a friendly, warm manner. She clearly feels settled and cared for and her hygiene and personal care is always very good.
Mum came to live at Magdalen House Care Home in January. I cared for her at home and was extremely anxious about leaving her with anyone. I am so happy to say that she has settled in very quickly and is extremely well looked after in every way. I am totally reassured that she is absolutely fine here. All of the staff are exemplary and I couldn't wish for more.
Staff are very helpful. Cleanliness is excellent.
My mum has been a resident for a year and a half and the level of care has been excellent. The staff and management are kind, caring and helpful. Magdalen House is a very clean, well-run care home. The activities staff have been a great addition to the team over the last year. I would highly recommend this care home.
Fantastic care - second to none. Lovely atmosphere and very welcoming. Nothing is too much trouble. Just like a home from home. The staff are all caring and kind. You just know you are in safe hands. Lovely and clean.
I like all the staff, it is nice here.
My husband has been looked after so well. He just adjusted so easily.
I found the room to be a good size and clean. The staff were very helpful.
Always a pleasure to visit Mum, the staff are always pleasant and look after her well.
The activities team are really good. All staff are very friendly.
Lovely staff.
My grandmother is well looked after and provided for. The staff are fantastic in the care and time they give to my grandmother and know her incredibly well.