Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Northfield Care Centre

stars
stars 17 October 2025
My wife has been in your care now for approx 2 years, and she is very happy & contented. She is always attended to, always clean and kept well dressed, there is never an odour, considering her lack of body care control is wonderful. She has put on weight and looks in good health. I am very pleased with her care, and whenever I visit, I am always welcome and she is always being looked after in the same continuous manner.
Review from Allan W (Husband of Resident/Service User)
stars
stars 03 July 2025
The care home is improving since being taken over, the management and staff are understanding the requirements dad is needing, his personal hygiene is improving, he is a lot happier here to his last care home, staff are always on hand to help and listen if you have any issues and try to resolve them to improve.
Review from S J (Son of Resident/Service User)
stars
stars 03 July 2025
Excellent place, clean, tidy and very friendly.
Review from Joyce R (Friend of Resident/Service User)
stars
stars 24 June 2025
Both mum and dad are here, staff are always so welcoming. They truly do care for all the residents we cannot thank them enough for all they do. Great work.
Review from C D (Daughter of Resident/Service User)
stars
stars 25 February 2025
The home has a very caring feel to it, carers seem to be mostly enjoying their work. They interact and know residents very well. New decorations and set up is fabulous, homely feel.
Review from S C (Daughter of Resident/Service User)
stars
stars 31 January 2025
Have been a resident in Northfields for the last 16 months within which time the business has been bought out by the Wood Group, who are slowly transforming the home for the better. The food and interior alterations are exceptional with more improvements to come. As a resident I look forward to the future here and highly recommend.
Review from Paul G (Resident / Service User)