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Keen Avenue, Buntingford, SG9 9SU
View Full Details of Layston GroveLatest Reviews for Layston Grove
03 September 2025
Beautiful place with nice environment and good new management ,I had good experience with the team members .my friends daughter feel proud and happy for the care received. I met the new manager and she is very kind ,supportive and helpful ,with lots of years experience behind her .
03 September 2025
Im not currently living near to Layston Grove so it was the 1st time I have been able to visit my grandma since she moved in. From the couple hours I spent there i can see she has the best care and most lovely people looking after her. Really put my mind at ease seeing her so happy and enjoying life. So thank you!
27 August 2025
All staff have been supportive for my nan and the family.
26 August 2025
My mum has been living in Layston Grove over a year now and I am very pleased how she has settled in. The area is lovely, the home is clean, inviting, friendly and very professional. The carers are super, always so friendly and give a high standard of care, knowing the residents so well and adapting to the residents personalities and needs. Layston Grove has wonderful activities and is a happy, secure home to the highest.
22 August 2025
Outstanding care home, a care home that actually cares! We are truly blessed to have Mum in Layston Grove, staff are absolutely amazing, the care home is so well led, decor is out standing and very well maintained and the food is hotel standard, drinks are always being served to the residents, all the staff are very hands on and interact with all the residents, they care for them, they laugh with them and offer the right level of understanding, compassion and empathy during Mums challenging moments they are fully supportive and most of all so very patient and go above and beyond. Staff are super aware if Mum needs to see a Dr and this is done rapidly, I am always kept fully updated. As visitors we are welcomed and included, we are welcome to visit at any time. We can even book to have a meal with Mum which is a great opportunity to spend quality time with your loved one. Hairdressing salon and cinema room is another great feature. From management to all staff a huge thankyou.
10 July 2025
Mum had the loveliest of stays at Layston Grove recently. She spent three weeks "on holiday" there and told me that it truly was just that- a holiday. Every attention was given to Mum-her haircut and styled, her nails done, all of her care needs executed faultlessly and at the same time she had so much fun! Every day saw her joining in the many daily activities-ranging from seated tennis to singing along with Elvis to writing poetry. There truly was something for everyone. All of the Carers were just that-unbelievably caring and kind, and as a family we all felt very valued and welcome to visit at any time. My sister and I are now working on making this an annual holiday for Mum-she was just so very, very happy at Layston Grove. Thank you to every single member of the team!
15 May 2025
I entered the care home feeling a bit worried it was totally alien to me. However, very soon with the help of staff, I got used to it and took part in many activities, and decided to make it my residence. The staff were generally kind and helpful. I am particularly grateful for the activities and doctors appointments and hair dos that are done inclusively.
30 January 2025
The care, premises, management, staff, food and drink are superb. The effort that goes into every aspect of the resident's care is remarkable. I was so confident that both my brother and sister-in-law were safe and both well looked after. Cannot speak highly enough of Layston Grove. Thank you to all concerned.
27 November 2024
The care that my mother received was excellent throughout the more than four years that she was a resident at Layston Grove. The carers were inspirational people and their kindness and attention, particularly in my mother's final weeks, were exceptional.
04 November 2024
My Nan stayed there. I came into her room to see her flat out on the bed when the 'carers' gave her breakfast whilst perched on the edge of the bed. Not in her chair like normal or with any support for her back. She couldn't lift her own body weight and suffering from dementia, so her opinion was mentally unreliable. How long had she been there? She couldn't get up, I was even more shocked to discover she did not have her emergency pendant around her neck. So if I hadn't arrived how long would she have been laying there? Possibly choking on her breakfast too! How could she have alerted the staff if I hadn't arrived? Clearly, I complained, and the same standard responses were received. No suggestion of a refund or sorts for such a potentially catastrophic level of 'care'. The purpose of me writing this review is to offer a warning to anyone considering this care home. Why risk placing your most vulnerable in such an unpredictable, basic and disrespectful level of care.
08 October 2024
This truly is an exceptional home. Clean, tidy and well looked after. The care provided is second to none. The staff regularly go above and beyond looking after the residents but the family is well. From the lady on reception to the seniors to the manager, an amazing care team in between, my mum receives outstanding care and is very happy and settled at Layston Grove. Would not hesitate putting a loved one in Leiston Grove and making it their new home.
02 September 2024
Friendly staff from reception to carers. My mum's room is kept clean and tidy every day. Mum is fully supported by the amazing care team. Sometimes she may comment that the food could be better. The bedroom is very hot so perhaps an upgrade to have air conditioning would be good for the future.
15 August 2024
Well, what can I say but thank you so very much for a wonderful successful happy visit. My mum went upstairs for a clothing shopping trip. A beautiful range of clothes and Mum chose her own. 2 pairs of trousers, pull on, 3 short-sleeved jumpers immensely soft and a long-sleeved cardigan on order. All clothes were taken to the laundry immediately following purchase for labelling. What an incredible care home. I drove for 3 hours but today an accident and heavy rain. However, I leave a very happy 93-year-old lady who made her own choices. As a carer of many years, this has been such an incredible visit and so worthwhile. Thank you to an amazing team of staff.
25 July 2024
I called ahead to let the staff know I would be visiting my mother with a bucket of flowers to say how grateful we are as a family for all the care, love and even a birthday cake recently. My mind is always peaceful and our mother told one of my children never to worry as everyone is so kind and she never wants for anything. A huge thank you.
22 July 2024
My dear mum, aged 93, has been at Layston Grove since the start of 2024. She settled in very quickly, although she has Alzheimer's and is not a naturally sociable person. She loves her room, appears to enjoy the food and is eating and drinking much more than when she was at home with carers visiting. She is encouraged to join in with suitable activities, has her hair done regularly in the on-site hairdressers and sees a GP in the home if required. I visit regularly and always find the staff to be cheerful, watchful and respectful of residents' needs and wishes. The home is beautifully decorated and furnished and appears to be very well maintained and managed. I am very grateful my Mum has been able to move into Layston Grove and only wish she could have been there sooner!
11 July 2024
From viewing the home which we found by chance and the difficulties encountered trying to get mum to view the home to respite care then moving to a full-time resident. We cannot fault anything. The staff are all amazing and incredibly caring, kind and compassionate. I have complete peace of mind that my mum is looked after and enjoying her later years in a wonderful environment.
07 May 2024
My wife has Alzheimer's and spent two weeks respite in Layston Grove whilst I had hospital treatment. All the staff were very friendly and helpful, taking all the worry of leaving her there off my shoulders. When you walk in the home has an air of calm which puts you at ease. My wife's room was very nice, clean and comfortable with en suite. The staff looking after her were amazing and treated her with respect and dignity, even mealtimes were carried out with great care and a good choice of food, served in a presentable way. My wife was taken good care of and I would have no hesitation in using the home for future respite care. We attended the coffee morning at the end of the month everybody welcomed my wife and put her at ease, a great way to keep her familiar with the surroundings for the future. Thanks to all for looking after her so well.
17 April 2024
Very comfortable with caring staff. Good facilities, staff ensure rooms are kept very clean, and clothes laundered daily. Family welcome to visit at all times. Entertainment provided weekly.
15 April 2024
My mum had a nasty fall and needed respite care, and went into Layston Grove in February. The management/admission team were brilliant in helping us to get her in very quickly when she was refused community care, they were very supportive and kind to myself and my brother when we were quite stressed! The staff were all extremely kind and caring which helped Mum settle very quickly. Layston Grove is a purpose built home offering excellent facilities and is spotlessly clean. The good food and care enabled my mother to recover well. So well in fact that after 3 weeks she decided it was time to stay in residential care permanently. The only reason she didn’t stay at Layston Grove was the fact that it was too far away to have her there permanently nothing to do with the care which was fabulous. I would highly recommend Layston Grove to anyone who needs either short-term or permanent care for a loved one.
12 April 2024
My husband spent five weeks in Layston Grove for respite care. We cannot fault the staff, all were very kind, respectful and helpful. His room was comfortable and extremely clean. A very nice television and ensuite. He said he would be very happy to return for respite care in the future. I had several meals with him, especially enjoyed the Sunday roast.
Latest Reviews for Layston Grove
03 September 2025
Beautiful place with nice environment and good new management ,I had good experience with the team members .my friends daughter feel proud and happy for the care received. I met the new manager and she is very kind ,supportive and helpful ,with lots of years experience behind her .
03 September 2025
Im not currently living near to Layston Grove so it was the 1st time I have been able to visit my grandma since she moved in. From the couple hours I spent there i can see she has the best care and most lovely people looking after her. Really put my mind at ease seeing her so happy and enjoying life. So thank you!
27 August 2025
All staff have been supportive for my nan and the family.
26 August 2025
My mum has been living in Layston Grove over a year now and I am very pleased how she has settled in. The area is lovely, the home is clean, inviting, friendly and very professional. The carers are super, always so friendly and give a high standard of care, knowing the residents so well and adapting to the residents personalities and needs. Layston Grove has wonderful activities and is a happy, secure home to the highest.
22 August 2025
Outstanding care home, a care home that actually cares! We are truly blessed to have Mum in Layston Grove, staff are absolutely amazing, the care home is so well led, decor is out standing and very well maintained and the food is hotel standard, drinks are always being served to the residents, all the staff are very hands on and interact with all the residents, they care for them, they laugh with them and offer the right level of understanding, compassion and empathy during Mums challenging moments they are fully supportive and most of all so very patient and go above and beyond. Staff are super aware if Mum needs to see a Dr and this is done rapidly, I am always kept fully updated. As visitors we are welcomed and included, we are welcome to visit at any time. We can even book to have a meal with Mum which is a great opportunity to spend quality time with your loved one. Hairdressing salon and cinema room is another great feature. From management to all staff a huge thankyou.
10 July 2025
Mum had the loveliest of stays at Layston Grove recently. She spent three weeks "on holiday" there and told me that it truly was just that- a holiday. Every attention was given to Mum-her haircut and styled, her nails done, all of her care needs executed faultlessly and at the same time she had so much fun! Every day saw her joining in the many daily activities-ranging from seated tennis to singing along with Elvis to writing poetry. There truly was something for everyone. All of the Carers were just that-unbelievably caring and kind, and as a family we all felt very valued and welcome to visit at any time. My sister and I are now working on making this an annual holiday for Mum-she was just so very, very happy at Layston Grove. Thank you to every single member of the team!
15 May 2025
I entered the care home feeling a bit worried it was totally alien to me. However, very soon with the help of staff, I got used to it and took part in many activities, and decided to make it my residence. The staff were generally kind and helpful. I am particularly grateful for the activities and doctors appointments and hair dos that are done inclusively.
30 January 2025
The care, premises, management, staff, food and drink are superb. The effort that goes into every aspect of the resident's care is remarkable. I was so confident that both my brother and sister-in-law were safe and both well looked after. Cannot speak highly enough of Layston Grove. Thank you to all concerned.
27 November 2024
The care that my mother received was excellent throughout the more than four years that she was a resident at Layston Grove. The carers were inspirational people and their kindness and attention, particularly in my mother's final weeks, were exceptional.
04 November 2024
My Nan stayed there. I came into her room to see her flat out on the bed when the 'carers' gave her breakfast whilst perched on the edge of the bed. Not in her chair like normal or with any support for her back. She couldn't lift her own body weight and suffering from dementia, so her opinion was mentally unreliable. How long had she been there? She couldn't get up, I was even more shocked to discover she did not have her emergency pendant around her neck. So if I hadn't arrived how long would she have been laying there? Possibly choking on her breakfast too! How could she have alerted the staff if I hadn't arrived? Clearly, I complained, and the same standard responses were received. No suggestion of a refund or sorts for such a potentially catastrophic level of 'care'. The purpose of me writing this review is to offer a warning to anyone considering this care home. Why risk placing your most vulnerable in such an unpredictable, basic and disrespectful level of care.
08 October 2024
This truly is an exceptional home. Clean, tidy and well looked after. The care provided is second to none. The staff regularly go above and beyond looking after the residents but the family is well. From the lady on reception to the seniors to the manager, an amazing care team in between, my mum receives outstanding care and is very happy and settled at Layston Grove. Would not hesitate putting a loved one in Leiston Grove and making it their new home.
02 September 2024
Friendly staff from reception to carers. My mum's room is kept clean and tidy every day. Mum is fully supported by the amazing care team. Sometimes she may comment that the food could be better. The bedroom is very hot so perhaps an upgrade to have air conditioning would be good for the future.
15 August 2024
Well, what can I say but thank you so very much for a wonderful successful happy visit. My mum went upstairs for a clothing shopping trip. A beautiful range of clothes and Mum chose her own. 2 pairs of trousers, pull on, 3 short-sleeved jumpers immensely soft and a long-sleeved cardigan on order. All clothes were taken to the laundry immediately following purchase for labelling. What an incredible care home. I drove for 3 hours but today an accident and heavy rain. However, I leave a very happy 93-year-old lady who made her own choices. As a carer of many years, this has been such an incredible visit and so worthwhile. Thank you to an amazing team of staff.
25 July 2024
I called ahead to let the staff know I would be visiting my mother with a bucket of flowers to say how grateful we are as a family for all the care, love and even a birthday cake recently. My mind is always peaceful and our mother told one of my children never to worry as everyone is so kind and she never wants for anything. A huge thank you.
22 July 2024
My dear mum, aged 93, has been at Layston Grove since the start of 2024. She settled in very quickly, although she has Alzheimer's and is not a naturally sociable person. She loves her room, appears to enjoy the food and is eating and drinking much more than when she was at home with carers visiting. She is encouraged to join in with suitable activities, has her hair done regularly in the on-site hairdressers and sees a GP in the home if required. I visit regularly and always find the staff to be cheerful, watchful and respectful of residents' needs and wishes. The home is beautifully decorated and furnished and appears to be very well maintained and managed. I am very grateful my Mum has been able to move into Layston Grove and only wish she could have been there sooner!
11 July 2024
From viewing the home which we found by chance and the difficulties encountered trying to get mum to view the home to respite care then moving to a full-time resident. We cannot fault anything. The staff are all amazing and incredibly caring, kind and compassionate. I have complete peace of mind that my mum is looked after and enjoying her later years in a wonderful environment.
07 May 2024
My wife has Alzheimer's and spent two weeks respite in Layston Grove whilst I had hospital treatment. All the staff were very friendly and helpful, taking all the worry of leaving her there off my shoulders. When you walk in the home has an air of calm which puts you at ease. My wife's room was very nice, clean and comfortable with en suite. The staff looking after her were amazing and treated her with respect and dignity, even mealtimes were carried out with great care and a good choice of food, served in a presentable way. My wife was taken good care of and I would have no hesitation in using the home for future respite care. We attended the coffee morning at the end of the month everybody welcomed my wife and put her at ease, a great way to keep her familiar with the surroundings for the future. Thanks to all for looking after her so well.
17 April 2024
Very comfortable with caring staff. Good facilities, staff ensure rooms are kept very clean, and clothes laundered daily. Family welcome to visit at all times. Entertainment provided weekly.
15 April 2024
My mum had a nasty fall and needed respite care, and went into Layston Grove in February. The management/admission team were brilliant in helping us to get her in very quickly when she was refused community care, they were very supportive and kind to myself and my brother when we were quite stressed! The staff were all extremely kind and caring which helped Mum settle very quickly. Layston Grove is a purpose built home offering excellent facilities and is spotlessly clean. The good food and care enabled my mother to recover well. So well in fact that after 3 weeks she decided it was time to stay in residential care permanently. The only reason she didn’t stay at Layston Grove was the fact that it was too far away to have her there permanently nothing to do with the care which was fabulous. I would highly recommend Layston Grove to anyone who needs either short-term or permanent care for a loved one.
12 April 2024
My husband spent five weeks in Layston Grove for respite care. We cannot fault the staff, all were very kind, respectful and helpful. His room was comfortable and extremely clean. A very nice television and ensuite. He said he would be very happy to return for respite care in the future. I had several meals with him, especially enjoyed the Sunday roast.