Layston Grove

I live at Layston Grove and everything very good. I feel very happy and safe.

My mum came to Layston Grove within a couple of days of my dad dying. They have been a godsend, my mother has dementia and has no short term memory but is fit and active. Shes gone from sitting staring at a tv 12 hours a day to singing and dancing and laughing, which I haven't seen for a very long time! Well done team!

After just a couple of weeks I have already seen the difference in mums mood and she is always in high spirits. She has more energy and she seems very content with her new home. The activities and facilities are so varied and carried out by the staff with fun and professionalism. Our friends and family that came to visit mum within the first couple of days mentioned how impressed they were with the friendliness of the staff, the cleanliness of every room and the warmth of the entire building. My heart is at peace knowing that my mum is happy, settled and living in a warm and friendly home. Layston Grove really does feel like one big caring family.

I couldn't write this review without mentioning the team. Most are warm, friendly and always willing to help. Holly deserves a special mention, as she consistently goes above and beyond for us. Nothing is ever too much trouble, and her kindness, care and dedication are truly appreciated by us.

I find the communication from managers to a very high standard. If any issue is found it is often resolved quickly. Carers appear to really love their work and this is reflected on how the residents react to them. My mother has been a permanent feature for some time and she has settled in nicely, with carers regularly encouraging her to participate in all the activities, of which there are many. Quietly confident when I have to leave mum, that she is in good hands.

I stayed for 3 weeks following knee replacement. They were very well organised for my arrival from then on I received excellent care and endless kindness from everyone with whom I came into contact.

My mother-in-law is currently at Layston Grove on long-term respite care following a bleed on the brain, we feel incredibly lucky that we found Layston Grove and that they had a place for her. The care that she is receiving is exceptional. All the staff from the management through to the carers to housekeeping are incredibly kind and take real pride in their work. My mother-in-law has a lovely light airy room, which is very well equipped and always immaculately clean. Due to the nature of her injury she needed special sensors, which were ordered and installed very quickly. She always looks happy when we visit her and keeps on telling us how incredibly lucky she feels to be there.

I cannot praise Layston Grove enough as they are so meticulous in all that they do. A very friendly atmosphere, and nothing too much trouble. We are so impressed with everything. A recent meeting of the relatives was most informative and productive. A huge thank you to all concerned, for your care to our relative.

My parent has been living in Layston Grove for over 6 years now. I had to write a review as I wanted to assist other families who are in the process of finding g a home for their relative to move into, I appreciate how this decision is so difficult and so important. My parent being at Layston Grove for over 6 years speaks volumes. There is no way my mum would still be there if she wasn't receiving the FABULOUS and AMAZING care she receives. This is an amazing care home. Always very clean and well kept, there is always plenty to choose from on the menu as well as plenty of additional food options throughout the day. The kitchen have bent over backwards to ensure my mum has the food she desires. The secret weapon of Layston Grove who endure the success of this home are the staff. The team are second to none, from the maintenance guy to the kitchen to to the laundry and housekeeping teams to the front of house, to the Msnsgement and especially the care team. Simply FIRST CLASS.

Dads first stay with you, the home was very clean and tidy. His bedroom was nice and having an ensuite. A nice environment for residents. The staff were really nice and thoughtful. They made sure all needs were met. Lots of activities going on to keep him entertained. Also a few trips out! I would recommend Layston Grove. Thank you to everyone there.

My husband has been in Layston for a few weeks and I am very pleased with the level of care. The rooms are clean and well kept. The carers are lovely and genuinely care how the residents are looked after. Although he has dementia, my husband seems to like being at the home. The residents are not left in their rooms for long periods of time and are encouraged to take part in the many activities. I was very worried about leaving my husband in a care home, but was finding it increasingly difficult to look after him at home. It has been a huge relief to find somewhere where I feel I can trust that he will be looked after properly.

I met the new manager and she is very kind ,supportive and helpful ,with lots of years experience behind her .

Im not currently living near to Layston Grove so it was the 1st time I have been able to visit my grandma since she moved in. From the couple hours I spent there i can see she has the best care and most lovely people looking after her. Really put my mind at ease seeing her so happy and enjoying life. So thank you!

All staff have been supportive for my nan and the family.

My mum has been living in Layston Grove over a year now and I am very pleased how she has settled in. The area is lovely, the home is clean, inviting, friendly and very professional. The carers are super, always so friendly and give a high standard of care, knowing the residents so well and adapting to the residents personalities and needs. Layston Grove has wonderful activities and is a happy, secure home to the highest.

Outstanding care home, a care home that actually cares! We are truly blessed to have Mum in Layston Grove, staff are absolutely amazing, the care home is so well led, decor is out standing and very well maintained and the food is hotel standard, drinks are always being served to the residents, all the staff are very hands on and interact with all the residents, they care for them, they laugh with them and offer the right level of understanding, compassion and empathy during Mums challenging moments they are fully supportive and most of all so very patient and go above and beyond. Staff are super aware if Mum needs to see a Dr and this is done rapidly, I am always kept fully updated. As visitors we are welcomed and included, we are welcome to visit at any time. We can even book to have a meal with Mum which is a great opportunity to spend quality time with your loved one. Hairdressing salon and cinema room is another great feature. From management to all staff a huge thankyou.

Thank you to every single member of the team!

The staff were generally kind and helpful. I am particularly grateful for the activities and doctors appointments and hair dos that are done inclusively.

The care, premises, management, staff, food and drink are superb. The effort that goes into every aspect of the resident's care is remarkable. I was so confident that both my brother and sister-in-law were safe and both well looked after. Cannot speak highly enough of Layston Grove. Thank you to all concerned.

The care that my mother received was excellent throughout the more than four years that she was a resident at Layston Grove. The carers were inspirational people and their kindness and attention, particularly in my mother's final weeks, were exceptional.