
This is an amazing care home. Always very clean and well keptK M(Daughter of Resident/Service User)

I would recommend Layston Grove. Thank you to everyone there.M B(Daughter of Resident/Service User)

It has been a huge relief to find somewhere where I feel I can trustA H(Wife of Resident/Service User)

This is an amazing care home. Always very clean and well keptK M(Daughter of Resident/Service User)

I would recommend Layston Grove. Thank you to everyone there.M B(Daughter of Resident/Service User)

It has been a huge relief to find somewhere where I feel I can trustA H(Wife of Resident/Service User)

Layston Grove continues to welcome new residents for residential and residential dementia care both on a permanent basis and for shorter stays, trial stays and respite.
Located in the market town of Buntingford, Layston Grove care home provides friendly and comfortable residential and dementia care for up to 66 residents. The home is located in a quiet residential area, with good access to transport links and local amenities.
Layston Grove is purpose-built...
Care Provided by Layston Grove
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our fees can vary depending on care needs and other factors. Colleagues at Layston Grove will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Layston Grove for full pricing details and T&Cs.
Contact Layston Grove to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Vilawan Hawkes(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2018
- Number of floors: 3
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Visiting
- Visitors are welcome at Layston Grove.
Parking
- Onsite parking is available, including disabled spaces.
Layston Grove Reviews (77)
Layston Grove has a Review Score of 9.6 (9.629) out of 10, based on 20 reviews in the last 2 years.
Over all time Layston Grove has 77 reviews.
From the moment you enter, you recognise it for the pleasant, well-run home it is and feel at ease.
Thank you Suzanne, for providing your review for Layston Grove. The team will be delighted to learn how happy you are with everything we do and will help everyone at the home understand the impact of all their hard work.
On collecting my mother following her 2-week respite stay, she had nothing but praise for the home and its staff, who I found extremely friendly and helpful. Her room was very comfortable and she enjoyed all her meals. I have already recommended Layston Grove to one of my friends and will continue to do so. In particular, I found staffing levels very good in comparison to other homes we have used.
Thank you, N D, for taking the time to write a review for Layston Grove. We share all feedback with the entire team as it helps us all understand what we are doing well and where we can improve. As you have experience of other care homes I am pleased that you appreciated our high staffing levels...
I cannot recommend this care home enough, the home is amazing, really calm and beautifully decorated, the management and staff are fantastic, very helpful with any questions I had relating to my family members care, nothing was too much, very attentive and polite, the service and food are brilliant. I would and have recommended this home to everybody I have spoken to. Myself and my family cannot thank the managers and staff enough for their hard work and dedication to every person that comes through the doors from the start of their stay. Thank you.
Thank you for taking the time to write a review of Layston Grove. We are delighted that you are so pleased with our care and services we have provided. We share all of the reviews and feedback with the entire team, who love to hear how their hard work and effort impacts on our residents and also their loved ones. Thanks again- your family member is an absolute pleasure.
This Care Home is wonderful; my Gran is being given the best care. They allow dogs to be taken in, so I can visit with mine and cheer her up. I cannot recommend it enough; the staff are so friendly and attentive without being overbearing. They feel more like friends to the residents which helps with settling in. The Care Home itself is great; the layout is spot on and the rooms are amazing. It is clean and tidy and has all the little touches to make it feel like home from home; it has a library, a salon and even a cinema! The residents have many outings which is brilliant as it gives them a change of scenery and a feeling of independence. There is a quiet lounge which can be booked out so if you have a special occasion; we booked it out for a pre-Christmas family get-together and it was fabulous. I know that my family can relax as they know that Gran is in a lovely, safe and happy place that she feels is home.
Thank you for taking the time to review Layston Grove, Hannah, we all really appreciate it as it helps us enormously understand what we are getting right and where we might improve. We are delighted that you and your Gran are so happy with us and it makes us all so proud to learn that all we do is...
Gosh, how right was that. Uncle has now lived in Layston Grove for nearly two months and he is so happy. The care is wonderful, the staff are kind, professional, friendly and so caring. His health has improved beyond compare. He has been taken out to lunch, they are taking him shopping in town this week. Everything is excellent and I would totally recommend the home to anyone.
Thank you for taking the time to provide Layston Grove with a review. We share all reviews with our team as they are a great way for us all to understand what we are getting right and where we can improve. We are delighted that your uncle is so settled and both you and he have found all that we do, so helpful.
The care and support she has received has been outstanding.
She repeatedly says that she does not regret giving up her home to go in there and that she is very happy. We always receive a lovely welcome when we visit.
Thank you for sharing your feedback with us on yours and your mothers view of our home. We are delighted that you are both happy and your feedback is shared with the entire team which helps us understand what we are doing well and where we might need to improve. Thank you for taking the time to review, we appreciate it.
I only know Layston Grove as a visitor but I do know that your care and sensitivity of your staff have brought my mother-in-law back to life. She was at death's door after her accident but now she's firing off emails, writing her book, coming out to see us and even contemplating a trip to London. This is all down to the sensitive, non-intrusive and all-encompassing empowerment care offered by your wonderful staff. Thank you.
Thank you for taking the time to provide your review of our home. We are delighted that you are so happy with the care and service we provide and we share all our reviews with our entire team. Your review is immensely helpful to us, as it helps us understand where we are working well and where we can improve.
Layston Grove is the most remarkable care home, so glad we found it for mum. The atmosphere when we visit is always so friendly and homely. The staff are wonderful, nothing is too much for them. They constantly communicate with, look out for and interact with the residents and their families making it feel like one big family. The activities they do with the residents are amazing and go way beyond anything I have seen at any other care home, are tailored to the residents and range from amazing unusual crafts to baking, pamper days, entertainment and film nights (with popcorn). They also regularly take the residents out and about including trips out, meals at the pub and afternoon tea, but also normal things like trips to the library and the shops. It really is home from home. Mum still does all the things she used to be able to do and more but now in a very very effective and pleasurable assisted living environment. I can't fault it. I would live there myself if I could.
Thank you for putting aside time and providing a review of our home. We share all our reviews with the entire team and it helps us understand what we are doing right and where we can improve. We are delighted that you are so happy with your mums care at Layston and the team will be delighted to hear all your comments.
Feels homely and welcoming, staff always approachable and helpful and doing their best to help mum settle in.
Thank you for taking the time to review our home. We value your feedback and share it with our whole team as it helps us all understand how our approach is working and any areas that need improvement. We are delighted that you are happy with our home.
My mother has settled in well and she seems very happy and content at Layston Grove.
Thank you for taking the time to provide a review. We are delighted that yourself and your mother are happy at our home. We share all the feedback with the entire team as it helps us understand where any improvements can be made so we appreciate the effort on your behalf, thank you.
Mum moved into Layston Grove in May 2018 after many weeks in hospital respite. From day one we have been constantly impressed by the facilities and care provided at the home. All staff are approachable, friendly and extremely professional in looking after Mum. As yet, there are many opportunities provided within the home and around the local town and the staff are doing their best to get Mum to join in.
Thank you for taking the time to review our home. We provide this valuable feedback to all our team which helps us enormously. We are delighted that you and your mum are happy with our care and facilities and we look forward to continuing to provide our high standards of care.
Mum moved in during 1st week so a few teething problems to start obviously. She has settled and enjoys being pampered on Fridays by the hairdresser. She had a front seat in the Cinema room to watch the Royal wedding and enjoys the lovely reception after, as did we. She also enjoyed a 1-1 trip to a local coffee shop with one of the carers. We also had a family afternoon tea in the tea room with lovely sarnies and cakes. Unfortunately mum had to go into hospital to have a Hernia op n lots of care and sympathy were shown.
Thank you for taking the time to provide a review of our home. We are pleased that you and your mum are happy with the care and services we provide and we will share your valuable feedback with the entire team which helps us understand the areas where we can improve.
My wife and I visited many care homes prior to Layston Grove but nothing came up to their standard. The only criticism I have is that his room could be vacuumed more regularly, having said that it is only a minor item.
We are delighted that your brother and indeed yourself and your wife are happy with our home and we appreciate the time and effort taken to write the review. We use this information to review and share with all our staff so we welcome the feedback as it really does help us know what we are doing...
Whilst the majority of staff are excellent there are a few, mainly younger staff who are a little impatient.
Thank you for taking the time to review our home and provide feedback. This is incredibly useful for us to share with our staff and review our facilities and services. We welcome any suggestions and further feedback so please continue to provide via this forum or indeed chat with our home manager...
We haven't seen or heard about too many activities yet but we appreciate it's early days.
Thank you for taking the time to review our home. We are delighted that your mother is happy with us and we use the information you provide to share with our all our staff. Our activities manager, is now with us on a full time basis and so we are confident that everyone's individual needs will be...
My mother has been very happy ever since she moved to this home we are always welcomed by the staff and its a nice place to be, they also arranged a Birthday party for my mum and she was delighted as all the Grandchildren came and there was lots of food and cake.
Thank you for taking the time to review our home. We find this feedback very helpful to share with all our staff and understand where we can improve. We are delighted that your mother is happy with us and now that Michelle our activities manager is on board full time, we are looking forward to...
My Mum's bedroom en-suite is comfortable & from the start, we as a family have been able to create a home from home feel.
MOST IMPORTANT of all my mother is now safe, eating properly, having her hair & nails done every Friday, joins in with armchair keep fit, has started knitting!! Does her daily crosswords with her newly made friend. Thank you Layston Grove.
Thank you for taking the time to review our home and we are delighted that you are happy with our home and services. Our dedicated Lifestyle Manager starts with us on Monday 14th May and we are confident that she will build on the existing range and deliver a comprehensive and stimulating...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 October 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
3 Bed Vacancies
Posted: 27 July 2026We currently have three vacancies for care. Please contact Layston Grove for further details.
News (3) & Events (0)
- 19 Dec 2025
Residents and colleagues at Anchor care homes across the Three Counties are embracing the festive spirit. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...
- 30 Apr 2025
A Buntingford care home is delighted to have been classed as ‘good’ in all areas rated by the Care Quality Commission (CQC), the second highest rating possible. The team at...
- 09 Oct 2024
Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...
There are no upcoming events for Layston Grove.
Meet the Team (3)

I would like to proudly introduce myself as the Home Manager at Layston Grove.
I have over 30 years of experience in the care sector. I began my career as a Carer and progressed to become a Registered Manager. I hold a Level 4 NVQ Certificate in Leadership in Care and Management and a Level 3 NVQ Certificate in Dementia Care.I am originally from Thailand, the land of smiles. We are known for our hospitality and family-focused values.
I am warm, kind and dedicated to leading the team in providing exceptional, compassionate care to our residents. The residents are my family, and I see them as one of my own. To keep them loved, cared for, and happy makes me happy.
I am a proud Grandmother of 3 and in my spare time I enjoy cooking for my families and friends.

I have worked in care for 19 years, it was my first job when leaving school and I started as a laundry assistant as I was not old enough to be a care assistant at the time. I joined the care team as soon as I was able and soon worked my way up to care team manager, then deputy manager.
I have worked for the Royal Mencap Society supporting adults with learning disabilities, and as a care practitioner, managing a rehabilitation unit for the elderly as part of a multi-disciplinary team.
I joined Layston Grove in September 2019 when we relocated to Buntingford.
I enjoy working in care as I am passionate about improving the lives of the elderly, I am presented with different challenges daily which keeps me busy and the job fresh and exciting.

Janet enjoys her very varied role. Janet loves welcoming all the residents and getting to know them personally.
Janet has worked in an administrative role within the care industry for many years. Working at Layston Grove Janet can combine her administrative skills with her people skills to provide our residents and their families with a warm reception and efficient service. Janet's job keeps her busy but she always finds time to chat with our residents whom Janet considers friends.
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