
This is an amazing care home. Always very clean and well keptK M(Daughter of Resident/Service User)

I would recommend Layston Grove. Thank you to everyone there.M B(Daughter of Resident/Service User)

It has been a huge relief to find somewhere where I feel I can trustA H(Wife of Resident/Service User)

This is an amazing care home. Always very clean and well keptK M(Daughter of Resident/Service User)

I would recommend Layston Grove. Thank you to everyone there.M B(Daughter of Resident/Service User)

It has been a huge relief to find somewhere where I feel I can trustA H(Wife of Resident/Service User)

Layston Grove continues to welcome new residents for residential and residential dementia care both on a permanent basis and for shorter stays, trial stays and respite.
Located in the market town of Buntingford, Layston Grove care home provides friendly and comfortable residential and dementia care for up to 66 residents. The home is located in a quiet residential area, with good access to transport links and local amenities.
Layston Grove is purpose-built...
Care Provided by Layston Grove
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our fees can vary depending on care needs and other factors. Colleagues at Layston Grove will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Layston Grove for full pricing details and T&Cs.
Contact Layston Grove to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Vilawan Hawkes(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2018
- Number of floors: 3
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Visiting
- Visitors are welcome at Layston Grove.
Parking
- Onsite parking is available, including disabled spaces.
Layston Grove Reviews (77)
Layston Grove has a Review Score of 9.6 (9.629) out of 10, based on 20 reviews in the last 2 years.
Over all time Layston Grove has 77 reviews.
I called ahead to let the staff know I would be visiting my mother with a bucket of flowers to say how grateful we are as a family for all the care, love and even a birthday cake recently. My mind is always peaceful and our mother told one of my children never to worry as everyone is so kind and she never wants for anything. A huge thank you.
Thank you for taking the time to review Layston Grove, we are pleased that you rate our overall experience as excellent. We really appreciate the kind comments about the care your mother receives from us, which I will pass on to the team. We are pleased to hear that your mother is happy living here...
My dear mum, aged 93, has been at Layston Grove since the start of 2024. She settled in very quickly, although she has Alzheimer's and is not a naturally sociable person. She loves her room, appears to enjoy the food and is eating and drinking much more than when she was at home with carers visiting. She is encouraged to join in with suitable activities, has her hair done regularly in the on-site hairdressers and sees a GP in the home if required. I visit regularly and always find the staff to be cheerful, watchful and respectful of residents' needs and wishes. The home is beautifully decorated and furnished and appears to be very well maintained and managed. I am very grateful my Mum has been able to move into Layston Grove and only wish she could have been there sooner!
Thank you for taking the time to review Layston Grove and we are pleased that you rate our overall experience as excellent. We really appreciate your kind comments regarding our team, which I will pass on. We're pleased that your mum is happy living at Layston Grove and enjoying life as she wishes. We always appreciate feedback, to enable us to continuously improve our service.
From viewing the home which we found by chance and the difficulties encountered trying to get mum to view the home to respite care then moving to a full-time resident. We cannot fault anything. The staff are all amazing and incredibly caring, kind and compassionate. I have complete peace of mind that my mum is looked after and enjoying her later years in a wonderful environment.
Thank you for taking the time to review Layston Grove and we are pleased that you rate our home as excellent in all areas. We really appreciate your kind comments regarding our team, which I will pass on. We're pleased that your mum is happy living at Layston Grove and that you have peace of mind. We always appreciate feedback, to enable us to ensure our residents enjoy daily life as they wish.
My wife was taken good care of and I would have no hesitation in using the home for future respite care.
We attended the coffee morning at the end of the month everybody welcomed my wife and put her at ease, a great way to keep her familiar with the surroundings for the future.
Thanks to all for looking after her so well.
Thank you so much for your wonderful feedback, we were delighted that you chose us to support your wife, and loved having her here with us. I will share your comments with my team.
Very comfortable with caring staff. Good facilities, staff ensure rooms are kept very clean, and clothes laundered daily. Family welcome to visit at all times. Entertainment provided weekly.
Thank you for taking the time to review Layston Grove, we appreciate your feedback. I would love to speak to you in person regarding your score for the food and drink. Any feedback that we receive helps us to improve our service and ensures that we are meeting the high standards that we seek to achieve.
My mum had a nasty fall and needed respite care, and went into Layston Grove in February. The management/admission team were brilliant in helping us to get her in very quickly when she was refused community care, they were very supportive and kind to myself and my brother when we were quite stressed! The staff were all extremely kind and caring which helped Mum settle very quickly. Layston Grove is a purpose built home offering excellent facilities and is spotlessly clean. The good food and care enabled my mother to recover well. So well in fact that after 3 weeks she decided it was time to stay in residential care permanently. The only reason she didn’t stay at Layston Grove was the fact that it was too far away to have her there permanently nothing to do with the care which was fabulous. I would highly recommend Layston Grove to anyone who needs either short-term or permanent care for a loved one.
Thank you for taking the time to review our home. I am delighted to hear that Mum benefitted so much from the care provided here at Layston Grove. It is always nice to know that we have made a difference.
My husband spent five weeks in Layston Grove for respite care. We cannot fault the staff, all were very kind, respectful and helpful. His room was comfortable and extremely clean. A very nice television and ensuite. He said he would be very happy to return for respite care in the future. I had several meals with him, especially enjoyed the Sunday roast.
Thank you so much for your wonderful feedback, it is lovely to hear that you were so pleased with our service.
Layston Grove has twice proven an ideal respite opportunity to relax and recover.
I am pleased that all housekeeping (security, safety, care and consideration, food, environment, etc) aspects were well managed. Visiting was 24/7 when staff were always welcoming and helpful.
My mother chose to spend a good deal of time recovering in bed with meals, pills and water brought to her room as and when appropriate.
She left after two weeks, recharged and ready to take on the world again.
Thank you so much for your wonderful feedback. We are glad to hear that Mum is feeling so much better and that she has benefited so much from her stay here with us.
This is a very caring, friendly and thoroughly professional care home. I felt confident that I was leaving my lady in safe hands. I was impressed by the simple, efficiency of tagging items of clothing for laundry purposes.
Thank you so much for your wonderful feedback, we are delighted to hear that you feel confident in our service.
Dad went to Layston Grove for 2 weeks of respite care in the summer. He was treated so well that he decided he wanted to stay, having looked after himself for 98 years. This is a wonderful care home for the residents. The whole family are so happy for Dad and very grateful to all the staff a Layston Grove.
We are delighted that Dad wanted to stay here with us, and we appreciate your feedback. I am very proud of my team here at Layston Grove and I know they will be touched by your kind words.
I came to see my sister-in-law and I joined in with the exercise dog and had a lovely time. The residents had a great time and most joined in. What a fantastic time we all had! Layston Grove is such a lovely place for my sister-in-law to be in. Thank you.
Thank you so much for taking the time to share your experience of our home, your feedback is really appreciated.
She was well cared for and, the most important thing, safe.
The home is clean and well-maintained.
Staff were excellent and very friendly.
On the whole, very pleased with her stay, and would recommend it.
Thank you so much for your lovely comments; your feedback is appreciated.
My mother was a resident at the home for five and a half months. She was quite unwell when she arrived, but she was very well cared for and consulted by the staff on every decision. For the last four or so weeks she was very ill but they continued to look after her both mentally and physically.
Thank you for your review, we are so glad your mother has taken to our care home.
My ninety-six year old mother has been a full-time resident of Layston Grove since July 2021. She has dementia and is unable to walk or stand without support; her condition has deteriorated, as one would expect with the natural progression of the dementia. I visit frequently and know how challenging it can be for staff when Mum is going through a particularly difficult phase emotionally. I have been consistently impressed with the professionalism and kindness demonstrated by all members of staff in meeting Mum’s personal care needs. Mum is clean and dressed well; she loves her weekly visit to the hair salon, which is undoubtedly a highlight of her week. Layston Grove has a friendly and calm atmosphere where residents are encouraged to participate in imaginative activities. Although Mum is unable to join in with many of these, she is nevertheless included as much as is possible for her. I have the highest respect for the staff and regard them very much as friends of the family.
Thank you for your review, we really appreciate your kind words. We are so glad you are satisfied with our services at Layston Grove.
I would just like to say a really big thank you for taking such good care of my mum and making her feel so welcome on her first time of staying in care. The entire team from start to finish were superb not just looking after mum but also the kindness and help given to myself and all her visitors during her stay! Again thank you
Thank you for your review. We are so glad you are happy with our services!
Whenever I visit, I find the staff are always very helpful and polite. The care home works hard to entertain the residents with different activities happening. Our family are kept up to date with what is going on at Layston Grove with regular emails.
Thank you for your review, we really appreciate your feedback. We are so glad you are satisfied with our services.
The staff are very professional and friendly, and nothing is too much trouble.
My mother-in-law appears very happy and settled at Layston Grove and recently turned 100 years old. The home helped to make her birthday celebration very special. Very reassuring to see my mother-in-law so well cared for.
Thank you for your review, we were so pleased we were able to celebrate her turning 100 in Layston Grove. I will pass on your kind comments to our team.
This was a new experience for me which I had not done before. I quite enjoyed my time of respite. There has been people to help me, which has been very helpful. My room has been lovely and all the people very kind.
Thank you for your review! We are so glad you enjoyed your stay with us and we hope to see you again.
My grandmother turned one hundred a few days a go and Layston Grove hosted twenty of us for a party. They were very accommodating and set up a table with fine china and drinks for us. They had also given my gran balloons and had a separate celebration for her. They were very friendly and my gran had a great time.
Thank you for your review, we are so glad we were able to do this for your grandmother. We hope you and your family had an amazing time.
All the staff we have been in contact with have genuine compassion, are approachable and friendly which is extremely rare to find. Also despite caring for my father they also have empathy for my mother when visiting which is so important and reassuring.
The communication between us is always up-to-date and extremely detailed. I would not hesitate to recommend to other people.
Thank you for your review, we really appreciate your feedback. We are so glad your father has settled so well with us and you are happy with our service.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 October 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
3 Bed Vacancies
Posted: 27 July 2026We currently have three vacancies for care. Please contact Layston Grove for further details.
News (3) & Events (0)
- 19 Dec 2025
Residents and colleagues at Anchor care homes across the Three Counties are embracing the festive spirit. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...
- 30 Apr 2025
A Buntingford care home is delighted to have been classed as ‘good’ in all areas rated by the Care Quality Commission (CQC), the second highest rating possible. The team at...
- 09 Oct 2024
Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...
There are no upcoming events for Layston Grove.
Meet the Team (3)

I would like to proudly introduce myself as the Home Manager at Layston Grove.
I have over 30 years of experience in the care sector. I began my career as a Carer and progressed to become a Registered Manager. I hold a Level 4 NVQ Certificate in Leadership in Care and Management and a Level 3 NVQ Certificate in Dementia Care.I am originally from Thailand, the land of smiles. We are known for our hospitality and family-focused values.
I am warm, kind and dedicated to leading the team in providing exceptional, compassionate care to our residents. The residents are my family, and I see them as one of my own. To keep them loved, cared for, and happy makes me happy.
I am a proud Grandmother of 3 and in my spare time I enjoy cooking for my families and friends.

I have worked in care for 19 years, it was my first job when leaving school and I started as a laundry assistant as I was not old enough to be a care assistant at the time. I joined the care team as soon as I was able and soon worked my way up to care team manager, then deputy manager.
I have worked for the Royal Mencap Society supporting adults with learning disabilities, and as a care practitioner, managing a rehabilitation unit for the elderly as part of a multi-disciplinary team.
I joined Layston Grove in September 2019 when we relocated to Buntingford.
I enjoy working in care as I am passionate about improving the lives of the elderly, I am presented with different challenges daily which keeps me busy and the job fresh and exciting.

Janet enjoys her very varied role. Janet loves welcoming all the residents and getting to know them personally.
Janet has worked in an administrative role within the care industry for many years. Working at Layston Grove Janet can combine her administrative skills with her people skills to provide our residents and their families with a warm reception and efficient service. Janet's job keeps her busy but she always finds time to chat with our residents whom Janet considers friends.
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