Submit a Review for Greenview Hall
12 Streets Heath, West End, Woking, GU24 9QY
View Full Details of Greenview HallLatest Reviews for Greenview Hall
15 September 2025
We moved my mum to this care home from another just over a week ago. The difference is incredible and we have total peace of mind knowing and seeing how well she is cared for and looked after. Right from our initial enquiry we were pleased with the responses and care taken getting to know my mums needs. Moving in was seamless with so much attention paid to welcoming mum ( her favourite coloured flowers in her room), discussing all her medical needs and even private dining lunch for us. Every time we visit we are greeted by everybody we see and the warmth of the home is palpable, it feels like everyone wants to be there. Finding the right care home has been a difficult process for us and they are not all the same but we are delighted with everything so far and recommend it highly. Thank you to all the lovely staff who have made it possible for me to dare ask my mum if she is happy, and for her to answer yes!
05 August 2025
Dad has been at Greenview for nearly six months. He has Alzheimer's and is on their memory ward. It was a difficult decision moving dad but I now know he is being looked after. Everyone has been friendly and welcoming. The nursing staff are very attentive and caring and have lots of patience with dad. They also have time to chat to me when I have questions or concerns. His room is lovely as are all the facilities at Greenview and I'm glad we chose it for dad.
24 July 2025
My overall impression of Greenview Hall is that it is a very well run place where residents are treated well and live here very happily. Certainly our friend who is a resident has improved her health since she started living here
17 July 2025
A lovely home with staff that will do all they can to assist the residents. From the reception staff to the kitchen assistants and everyone in between they all have a welcoming smile and a cheery hello to visitors as well as residents.
18 June 2025
Mum and dad are now living at Greenview Mum is in her safe place as a bad dementia sufferer with fabulous consistent carers which is critical for her well-being Dad is frail but has total capacity and is settling and enjoying many of the activities The staff couldn't be more caring and helpful Nothing is too much of a bother it seems and communication is good . Thank you Seeing my parents settled gives us such peace of mind
12 May 2025
Friendly welcome from staff, lovely atmosphere and most importantly our friend seemed happy and content with her accommodation and care. The communal area for meeting friends family is cleam airy and comfortable.
12 May 2025
Fantastic experience, my mum is the longest serving resident of Greenview Hall. The staff are absolutely amazing and the care in 10 out of 10 could not wish for a better place for my mum to be, the staff always make me feel welcome and accommodating.
09 April 2025
All care staff know the residents and call them by their names. They treat the residents with love and dignity. The entertainment is outstanding. I feel very welcome every day I call to see Mum. Mum is very happy. She is always saying how good the food is and I can agree from the magnificent Indian themed spread today and the 7th year party Greek food a couple of weeks ago.
04 April 2025
Mum could not be in a better place. She may not be the easiest person to help, but they really try. Top staff, it's the staff who make it great. Always spotless ( unless my muddy dogs bring it in). Highly recommended.
04 March 2025
What a wonderful afternoon! (Pre-Valentine love week) The thought inspiration and work which went into the Valentine's quiz event was mind-boggling. It was a great quiz with very tempting rewards! It got everyone thinking and was well presented. This was accompanied by booze and the most splendid strawberry tea, enhanced with rose petals. Gave us all a splendid treat!
04 February 2025
Overall we are very happy with the care provided. The resident of the month is a good idea but the notes made on the care plan are not always followed up or enacted. We would suggest some of the activities could be focused more on those with active minds to encourage more socialising. The staff are very willing to help and show competence in what they do. Sometimes my dad doesn't ask for help or is reticent to accept it when offered, this is no fault of the staff! Thank you to the whole team for their care and perseverance. I would be glad if extra support could be offered to them eg massage/occasional treat.
30 January 2025
Greenview Hall is a truly lovely home. The carers, management and support staff are kind, helpful, generous and professional at all times, often going beyond expectations in their thoughtfulness.
03 December 2024
Mum was admitted to Greenview in early November 2024 having had a stroke. Mum has mild dementia. The team at Greenview couldn't have been more helpful. They were able to hold and secure a room for Mum on the memory unit and since arriving Mum has settled really well. Previously, my mother-in-law was also at Greenview, (Gracewell) and this is partly why we chose Greenview as a residential care home for Mum. The staff are truly amazing, supportive, understanding, caring and most of all they offer Mum the security and safety she requires and treating her with the utmost dignity and respect. The activities are plenty and Mum has already joined in the exercise classes and listening to a local school, with a choir service. I would not hesitate to recommend Greenview to anyone looking for a residential care home offering memory care support.
01 December 2024
I visited Greenview Hall, always most welcoming atmosphere. The staff are all kind, lovely and very attentive. Nothing is too much for them. Residents are all happy and engaged. Very lovely warm environment. Highly recommend. It is very clean and modern. We had freshly made cookies and home-baked cakes.
20 November 2024
All staff are kind, patient and so friendly. Mum hasn't been at the home very long but they are already like family. They keep us very up-to-date with health and social matters. We can already see an improvement in her quality of life.
30 October 2024
It appears that the home is of good quality. The staff have been pleasant and helpful when approached. It is a warm environment and bright and cheerful. The menus look good and the facilities for visitors is excellent.
10 June 2024
Mum has just moved into this wonderful home. I've looked at many and this suits my lovely mum just perfectly. On entering the home the staff are friendly and professional. You can't help but smile. Mum has a beautiful ground-floor room with a decked area to chill out. This is such a safe place. I would recommend to everyone. There are many dining rooms and lounges and also a very easy-to-enter garden. Thank you to all the staff at Greenview.
03 June 2024
Absolutely amazing staff. Lovely building very clean and tidy staff treats everyone with respect. Will be visiting again definitely. All round amazing!
18 March 2024
I am always very pleased to visit my husband at Greenview Hall. He always looks well-presented, clean and happy. The staff are always very pleasant and helpful and always have a sunny disposition. I feel that with his dementia, he is in the best place he could be.
06 March 2024
All the staff are friendly, helpful, caring, capable and try their very best to look after my wife. The menu is varied and the kitchen do well in providing good quality meals. There is a warm atmosphere about the home and any concern can be raised and dealt with quickly and professionally.
Latest Reviews for Greenview Hall
15 September 2025
We moved my mum to this care home from another just over a week ago. The difference is incredible and we have total peace of mind knowing and seeing how well she is cared for and looked after. Right from our initial enquiry we were pleased with the responses and care taken getting to know my mums needs. Moving in was seamless with so much attention paid to welcoming mum ( her favourite coloured flowers in her room), discussing all her medical needs and even private dining lunch for us. Every time we visit we are greeted by everybody we see and the warmth of the home is palpable, it feels like everyone wants to be there. Finding the right care home has been a difficult process for us and they are not all the same but we are delighted with everything so far and recommend it highly. Thank you to all the lovely staff who have made it possible for me to dare ask my mum if she is happy, and for her to answer yes!
05 August 2025
Dad has been at Greenview for nearly six months. He has Alzheimer's and is on their memory ward. It was a difficult decision moving dad but I now know he is being looked after. Everyone has been friendly and welcoming. The nursing staff are very attentive and caring and have lots of patience with dad. They also have time to chat to me when I have questions or concerns. His room is lovely as are all the facilities at Greenview and I'm glad we chose it for dad.
24 July 2025
My overall impression of Greenview Hall is that it is a very well run place where residents are treated well and live here very happily. Certainly our friend who is a resident has improved her health since she started living here
17 July 2025
A lovely home with staff that will do all they can to assist the residents. From the reception staff to the kitchen assistants and everyone in between they all have a welcoming smile and a cheery hello to visitors as well as residents.
18 June 2025
Mum and dad are now living at Greenview Mum is in her safe place as a bad dementia sufferer with fabulous consistent carers which is critical for her well-being Dad is frail but has total capacity and is settling and enjoying many of the activities The staff couldn't be more caring and helpful Nothing is too much of a bother it seems and communication is good . Thank you Seeing my parents settled gives us such peace of mind
12 May 2025
Friendly welcome from staff, lovely atmosphere and most importantly our friend seemed happy and content with her accommodation and care. The communal area for meeting friends family is cleam airy and comfortable.
12 May 2025
Fantastic experience, my mum is the longest serving resident of Greenview Hall. The staff are absolutely amazing and the care in 10 out of 10 could not wish for a better place for my mum to be, the staff always make me feel welcome and accommodating.
09 April 2025
All care staff know the residents and call them by their names. They treat the residents with love and dignity. The entertainment is outstanding. I feel very welcome every day I call to see Mum. Mum is very happy. She is always saying how good the food is and I can agree from the magnificent Indian themed spread today and the 7th year party Greek food a couple of weeks ago.
04 April 2025
Mum could not be in a better place. She may not be the easiest person to help, but they really try. Top staff, it's the staff who make it great. Always spotless ( unless my muddy dogs bring it in). Highly recommended.
04 March 2025
What a wonderful afternoon! (Pre-Valentine love week) The thought inspiration and work which went into the Valentine's quiz event was mind-boggling. It was a great quiz with very tempting rewards! It got everyone thinking and was well presented. This was accompanied by booze and the most splendid strawberry tea, enhanced with rose petals. Gave us all a splendid treat!
04 February 2025
Overall we are very happy with the care provided. The resident of the month is a good idea but the notes made on the care plan are not always followed up or enacted. We would suggest some of the activities could be focused more on those with active minds to encourage more socialising. The staff are very willing to help and show competence in what they do. Sometimes my dad doesn't ask for help or is reticent to accept it when offered, this is no fault of the staff! Thank you to the whole team for their care and perseverance. I would be glad if extra support could be offered to them eg massage/occasional treat.
30 January 2025
Greenview Hall is a truly lovely home. The carers, management and support staff are kind, helpful, generous and professional at all times, often going beyond expectations in their thoughtfulness.
03 December 2024
Mum was admitted to Greenview in early November 2024 having had a stroke. Mum has mild dementia. The team at Greenview couldn't have been more helpful. They were able to hold and secure a room for Mum on the memory unit and since arriving Mum has settled really well. Previously, my mother-in-law was also at Greenview, (Gracewell) and this is partly why we chose Greenview as a residential care home for Mum. The staff are truly amazing, supportive, understanding, caring and most of all they offer Mum the security and safety she requires and treating her with the utmost dignity and respect. The activities are plenty and Mum has already joined in the exercise classes and listening to a local school, with a choir service. I would not hesitate to recommend Greenview to anyone looking for a residential care home offering memory care support.
01 December 2024
I visited Greenview Hall, always most welcoming atmosphere. The staff are all kind, lovely and very attentive. Nothing is too much for them. Residents are all happy and engaged. Very lovely warm environment. Highly recommend. It is very clean and modern. We had freshly made cookies and home-baked cakes.
20 November 2024
All staff are kind, patient and so friendly. Mum hasn't been at the home very long but they are already like family. They keep us very up-to-date with health and social matters. We can already see an improvement in her quality of life.
30 October 2024
It appears that the home is of good quality. The staff have been pleasant and helpful when approached. It is a warm environment and bright and cheerful. The menus look good and the facilities for visitors is excellent.
10 June 2024
Mum has just moved into this wonderful home. I've looked at many and this suits my lovely mum just perfectly. On entering the home the staff are friendly and professional. You can't help but smile. Mum has a beautiful ground-floor room with a decked area to chill out. This is such a safe place. I would recommend to everyone. There are many dining rooms and lounges and also a very easy-to-enter garden. Thank you to all the staff at Greenview.
03 June 2024
Absolutely amazing staff. Lovely building very clean and tidy staff treats everyone with respect. Will be visiting again definitely. All round amazing!
18 March 2024
I am always very pleased to visit my husband at Greenview Hall. He always looks well-presented, clean and happy. The staff are always very pleasant and helpful and always have a sunny disposition. I feel that with his dementia, he is in the best place he could be.
06 March 2024
All the staff are friendly, helpful, caring, capable and try their very best to look after my wife. The menu is varied and the kitchen do well in providing good quality meals. There is a warm atmosphere about the home and any concern can be raised and dealt with quickly and professionally.