Submit a Review for Harborne Lane Nursing Home
247 Harborne Lane, Selly Oak, Birmingham, B29 6TG
View Full Details of Harborne Lane Nursing HomeLatest Reviews for Harborne Lane Nursing Home
24 September 2025
Harborne Lane is 5-star, very respected care home offering well above average residential care, and a very active management and administration team ensures the extra mile. All staff receive food supervision and training, home accommodation offers high cleanliness with full laundry service, and hygiene on all used equipment is daily reviewed. Hospital and high class shopping close to the home with excellent care, parking also well provided, landscape gardens for residents, GPS attendance and a care team on site. All rooms have own toilets/showers, TV call buttons. Also, room for visitors, the entertainment team provide many options available to include cake/sicuits, etc, get-togethers.
19 September 2025
My mom moved into Harborne Lane Nursing Home in August 2025. From day one the carers and management have been so caring and helpful. Before my mom went to Harborne as a family we had cared for mom since her diagnosis it was a hard decision to take for us to seek help and support from people outside of our family. Mom had a number of falls. After one of her falls she ended up in hospital and it was noted that mom needed way more than we as a family could offer mom was sent to a assessment center which was a hard time as it was far away after the manager came to see mom at the assessment center she confirmed that the home could meet moms needs. Mom hadn't slept in a bed for a long time before going to Harborne the management said their goal was getting mom in a bed . The assessment center had not been able to do this but on day one mom slept in a bed for four hours this was a monumental achievement and something I thought would take weeks not days. I only have good things to say.
16 September 2025
I am very pleased with the standard of care provided at this home. The staff demonstrate genuine compassion, professionalism, and patience, ensuring that residents are treated with dignity and respect at all times. Communication with families is excellent, and we are always kept well informed about any changes or developments. The home itself is clean, well-maintained, and provides a warm, welcoming environment. Rooms are comfortable and personal needs are always taken into account. The variety of activities offered helps residents remain engaged and active, contributing to their overall wellbeing. Meals are of high quality, with consideration given to individual dietary requirements, and the dining experience is both enjoyable and sociable. Overall, I have complete confidence in the care and support provided here. It offers both residents and their families peace of mind, knowing that loved ones are in safe and caring hands.
05 September 2025
My mom has been well looked after since Oct 2024. Her room is always clean and fresh smelling. Mom's generally well presented and her clothes are kept clean by the laundry team. All carers look after mom in a caring manner and keep me well informed about how she's getting on, any gp attention or any upsets. There have been a few teething problems regarding her hearing aids being lost, damaged by being washed in the laundry, not being put in mom's ears, and sometimes not have working batteries in them. This has improved recently Mom looks well and, although she's confused most of the time, she is always grateful for the care given to her. Mom enjoys the activities provided and hopefully, the full programme will return once the new activities coordinator starts employment. I have expressed concerns about TV content that is shown for a lot of the time. Wall to wall soap operas have never been my mom's choice of viewing. Maybe a bit more variety and music content could be explored
02 September 2025
I would like to say that the Staff are all amazing and work hard the management team are all amazing and kind can't thank the team enough for the care and support of the residents. So happy my relative gets the support he needs and it's alovely home clean and a happy place with stunning gardens. Staff can't do enough to help you and always make you welcome. Keep up the good work all
08 August 2025
My Mother was a resident of Harborne Lane Nursing Home for just under a year and a half. Every person that came into contact with my Mother was kind, respectful and caring. Managers, carers, the ladies who washed the clothes, chefs and those in charge of resident's activities. We were always informed of how my Mother was from medical attention to what she had been chatting about. It felt that she really had individual care and attention. There was always someone to ask questions to with information always given. Even after my Mother's death, they dealt with the family's feelings with thought and respect. Thank you.
26 June 2023
Overall experience is good. Staff and cleanliness of the home are good. Food has recently been improved, ie. food prepared for my father's liking. Staff do advise when medicine, and food not eaten by my dad.
16 December 2022
My mum was admitted in April 2022 after a serious stroke. Not the most cheerful lady or accepting of care, she didn't understand what help she needed. We have been amazed by the care and attention that the manager, the deputy manager and the receptionist and the amazing team have shown to mum and also to dad who visited almost daily. The loving way you supported us until mum's peaceful death in the home will long remain in our memory. It was a good day when I chanced upon your home and we will happily spread the word about your care.
23 November 2020
When I visited in July it was restricted visiting but the staff were very welcoming as usual. They went above and beyond to make me and my friend comfortable during the pandemic.
04 November 2020
The care home was purpose-built. Therefore the accommodation and facilities are excellent. The central heating system has been commented on several times and has to be monitored. I find it strange that there are no thermometers anywhere in the building. There is still a need for agency carers on occasions, usually weekends, which brings the care standards down from excellent to good. There does not seem to be sufficient supervision of carers on those occasions. There are some excellent staff in other positions, i.e. admin, laundry and cleaning and they often provide care over and above their duties in order to make the residents more comfortable. The nurses are all excellent and provide nursing care of the highest standards.
10 September 2020
Thank you for the time and attention you gave to my sister whilst she was with you, it really was appreciated. Everyone was so thoughtful and attended to all her needs with a smile and a little chat. I can't thank you enough for the kindness and care she received from the staff.
Latest Reviews for Harborne Lane Nursing Home
24 September 2025
Harborne Lane is 5-star, very respected care home offering well above average residential care, and a very active management and administration team ensures the extra mile. All staff receive food supervision and training, home accommodation offers high cleanliness with full laundry service, and hygiene on all used equipment is daily reviewed. Hospital and high class shopping close to the home with excellent care, parking also well provided, landscape gardens for residents, GPS attendance and a care team on site. All rooms have own toilets/showers, TV call buttons. Also, room for visitors, the entertainment team provide many options available to include cake/sicuits, etc, get-togethers.
19 September 2025
My mom moved into Harborne Lane Nursing Home in August 2025. From day one the carers and management have been so caring and helpful. Before my mom went to Harborne as a family we had cared for mom since her diagnosis it was a hard decision to take for us to seek help and support from people outside of our family. Mom had a number of falls. After one of her falls she ended up in hospital and it was noted that mom needed way more than we as a family could offer mom was sent to a assessment center which was a hard time as it was far away after the manager came to see mom at the assessment center she confirmed that the home could meet moms needs. Mom hadn't slept in a bed for a long time before going to Harborne the management said their goal was getting mom in a bed . The assessment center had not been able to do this but on day one mom slept in a bed for four hours this was a monumental achievement and something I thought would take weeks not days. I only have good things to say.
16 September 2025
I am very pleased with the standard of care provided at this home. The staff demonstrate genuine compassion, professionalism, and patience, ensuring that residents are treated with dignity and respect at all times. Communication with families is excellent, and we are always kept well informed about any changes or developments. The home itself is clean, well-maintained, and provides a warm, welcoming environment. Rooms are comfortable and personal needs are always taken into account. The variety of activities offered helps residents remain engaged and active, contributing to their overall wellbeing. Meals are of high quality, with consideration given to individual dietary requirements, and the dining experience is both enjoyable and sociable. Overall, I have complete confidence in the care and support provided here. It offers both residents and their families peace of mind, knowing that loved ones are in safe and caring hands.
05 September 2025
My mom has been well looked after since Oct 2024. Her room is always clean and fresh smelling. Mom's generally well presented and her clothes are kept clean by the laundry team. All carers look after mom in a caring manner and keep me well informed about how she's getting on, any gp attention or any upsets. There have been a few teething problems regarding her hearing aids being lost, damaged by being washed in the laundry, not being put in mom's ears, and sometimes not have working batteries in them. This has improved recently Mom looks well and, although she's confused most of the time, she is always grateful for the care given to her. Mom enjoys the activities provided and hopefully, the full programme will return once the new activities coordinator starts employment. I have expressed concerns about TV content that is shown for a lot of the time. Wall to wall soap operas have never been my mom's choice of viewing. Maybe a bit more variety and music content could be explored
02 September 2025
I would like to say that the Staff are all amazing and work hard the management team are all amazing and kind can't thank the team enough for the care and support of the residents. So happy my relative gets the support he needs and it's alovely home clean and a happy place with stunning gardens. Staff can't do enough to help you and always make you welcome. Keep up the good work all
08 August 2025
My Mother was a resident of Harborne Lane Nursing Home for just under a year and a half. Every person that came into contact with my Mother was kind, respectful and caring. Managers, carers, the ladies who washed the clothes, chefs and those in charge of resident's activities. We were always informed of how my Mother was from medical attention to what she had been chatting about. It felt that she really had individual care and attention. There was always someone to ask questions to with information always given. Even after my Mother's death, they dealt with the family's feelings with thought and respect. Thank you.
26 June 2023
Overall experience is good. Staff and cleanliness of the home are good. Food has recently been improved, ie. food prepared for my father's liking. Staff do advise when medicine, and food not eaten by my dad.
16 December 2022
My mum was admitted in April 2022 after a serious stroke. Not the most cheerful lady or accepting of care, she didn't understand what help she needed. We have been amazed by the care and attention that the manager, the deputy manager and the receptionist and the amazing team have shown to mum and also to dad who visited almost daily. The loving way you supported us until mum's peaceful death in the home will long remain in our memory. It was a good day when I chanced upon your home and we will happily spread the word about your care.
23 November 2020
When I visited in July it was restricted visiting but the staff were very welcoming as usual. They went above and beyond to make me and my friend comfortable during the pandemic.
04 November 2020
The care home was purpose-built. Therefore the accommodation and facilities are excellent. The central heating system has been commented on several times and has to be monitored. I find it strange that there are no thermometers anywhere in the building. There is still a need for agency carers on occasions, usually weekends, which brings the care standards down from excellent to good. There does not seem to be sufficient supervision of carers on those occasions. There are some excellent staff in other positions, i.e. admin, laundry and cleaning and they often provide care over and above their duties in order to make the residents more comfortable. The nurses are all excellent and provide nursing care of the highest standards.
10 September 2020
Thank you for the time and attention you gave to my sister whilst she was with you, it really was appreciated. Everyone was so thoughtful and attended to all her needs with a smile and a little chat. I can't thank you enough for the kindness and care she received from the staff.