Submit a Review for The Goldbridge Care Home
3 Kleinwort Close, Haywards Heath, RH16 4XH
View Full Details of The Goldbridge Care HomeLatest Reviews for The Goldbridge Care Home
17 September 2025
Having had major surgery in April this year (2025) with a need to choose a care home. My family naturally chose 'Goldbridge' as I have stayed there 2 years earlier. Their choice has always been faultless, and from day one, any concerns I might have had, didn't occur. All the staff, from the manager, activities organisers, nursing and care staff all perform in an exceptional way. Goldbridge is efficiently managed and the activities staff are constantly creating different things for the residents, keeping fit or entertaining with competitions, musical afternoon and games. As indicated by my ratings, all of mine would be very good. Without exception all staff are kind, pleasant and wonderful and seem to want to please. Overall a care home I would be delighted to recommend to any of my friends, should they find a reason.
01 September 2025
Caring environment. Professional + courteous. Clean, spotless. Well run/managed.
20 June 2025
Such warm, friendly and welcoming staff always. Individual care provided and the staff really get to know residents. A clean, homely and welcoming environment with individual touches such as balloons and banners for residents' birthdays! Thank you!
05 June 2025
The Goldbridge has a warm, friendly ambience. It is very clean and comfortable. There are lots of activities. The staff are kind and caring and knowledgeable. Housekeeping and laundry service is excellent. The food is varied and tasty. They encourage your independence whilst giving whatever assistance you need. I feel very well looked after and supported.
05 June 2025
I am very well cared for and thank all the staff for their input into my life here.
03 June 2025
Lovely staff, always happy to help and assist with any requirements. Nan is very happy, feels safe and looked after, which is all we want. The activities, parties and celebrations put on by the home are outstanding. The children love coming here to visit. That says a lot about the staff, the home is always clean, tidy and welcoming.
06 May 2025
Care staff understanding, helpful and treated with dignity. Nursing staff excellent, well-versed in each individual's medical needs. Despite being consistently in demand and under pressure all staff work hard to meet residents' needs and wishes. Food good but with some strange combinations, attention needed to food temperature when served. Activities staff provide reasonable range of activities. Thoughtful and mindful of individual's capabilities. A reasonably 'happy' comfortable environment where all members of staff work toward the benefit of the residents.
28 April 2025
Friendly and helpful staff.
28 April 2025
Words that spring to mind about Goldbridge: friendly, peaceful, welcoming, organised, open.
16 April 2025
My mother is very happy at the Goldbridge Care Home. The management and staff are incredibly, kind, caring and thoughtful. They go over and above to ensure she has the best life she can. Her visitors have always received a warm welcome and her dog is allowed to visit her too. On her big birthday the staff decorated her room organised a special party. It was amazing, she had a wonderful time. The home has a very pretty garden with lots of plants, seating and fairy lights. Residents are encouraged to use the outdoor space. It is a lovely place for residents to socialise. The activities team are absolutely fantastic. They arrange many different activities and events to cater for a wide range of people with different interests. Where possible residents are given the opportunity to continue with their hobbies e.g. playing the keyboard, knitting, quizzes, gardening, bingo, painting etc. Based on our experience, I wouldn't hesitate to recommend the Goldbridge Care Home.
21 March 2025
My uncle received the most wonderful palliative care at The Goldbridge. The nursing team kept me fully informed of his care plan and the family are all very grateful to the team, from nurses and carers to admin and management. I don't think I could have chosen a more lovely environment for his final months.
08 January 2025
My mother entered the home after being discharged from hospital for end of life care (four different cancers and a cracked femur) early in the year. For the short time she was there before passing away three weeks later, we witnessed significant failings in her care, in particular pain management. This did not just include my wife and I, but also relatives and friends visiting on different occasions. I had to personally intervene on two occasions to request hospice staff to visit her which resulted in basic medical interventions to her care. I have since asked the home for feedback on how many times their GP as the primary carer visited my mother and what interventions if any they prescribed. This was nearly 9 months ago and I have still not received an answer to my questions. My advice to anyone who has a dear one needing end of life care is to make every effort you can to admit them to a hospice where they can receive the proper palliative care they deserve.
31 October 2024
From start to finish, the respite care my mother received was great. The staff were fantastic, particularly the manager.
28 October 2024
Our mother was recently diagnosed with early dementia and we were very happy to find Goldbridge for her. She was initially reluctant to go but the staff were so caring, understanding and lovely that she very quickly settled happily into life at Goldbridge. We are so impressed with the personal touches which are so special. On her birthday, staff sang Happy Birthday to her (she joined enthusiastically in with the singing!) and had a cake for her with candles. A beautiful touch. She is really happy, feels very cared for and part of the community. The rooms are lovely, and when we come and visit with great-grandchildren there are beautiful sitting rooms dotted around with lots of room where she can receive us. Family, dogs and children are very welcome which is lovely! Excellent in every way.
17 October 2024
My father has been in Goldbridge for 2 1/2 years. He is so well looked after by all the staff who are experienced and caring. They always involve us in his care plan and always have his best interests as their top priority. The facility is beautiful with lovely rooms and gardens as well as social areas. Activities take place most days.
16 October 2024
The Goldbridge is exceptional in every way. My father has been there for almost 2 years and we are delighted with all aspects of the care he receives. The staff are wonderful and look after him so well. In particular, the management are amazing and they always manage to find the time to discuss his care and help in any way they can.
20 August 2024
I was really impressed with the care and attention paid to my friend when she needed help. She was not made to feel bad and was treated with dignity. Also had a good experience with the reception team when I lost a lens from my glasses. They helped me to find the lens without making me feel stupid and they displayed real concern.
15 May 2024
We went to the part held for the residents who had reached 100 years and over in including my mother. The party was a great success. and was well attended. The food. and the entertainment was really good. The staff worked really hard getting everyone into the room, (well done). My Mother enjoyed the attention and the music. Also the town Mayor was in attendance to see what a wonderful time everyone had.
11 April 2024
We moved my mum to Sussex after 77 years in York which required a great deal of adjustment and patience from all involved. It became a trying experience for us all and there is no doubt that it was the experience and professionalism of the manager and her team that was the key to getting us to the other side. So happy to say that this past month my mum has been a woman reborn and is now exceeding her abilities from even before she was in care. We are so grateful and so glad that we chose Goldbridge.
27 February 2024
My mother-in-law has been living at The Goldbridge for the past 19 months and I can honestly say we have not had one complaint. The staff not only look after residents like family, but they also care about us (the family) too! As time has gone, my mum-in-law's needs have changed and the nurses/carers are always one step ahead to make sure she is comfortable. The office staff are just as fabulous! Recently we requested to change room and not only did they go out of their way to accommodate us, as there was no spare room available, on the day of the move everyone without exception got involved to move everything across quickly and effortlessly. The manager is always present and hands-on within the home and still finds time to check on residents and family too. From one who was nervous of 'care homes’ I can honestly say we found ‘the best’. Thank you to you all. Your compassion is inspiring!
Latest Reviews for The Goldbridge Care Home
17 September 2025
Having had major surgery in April this year (2025) with a need to choose a care home. My family naturally chose 'Goldbridge' as I have stayed there 2 years earlier. Their choice has always been faultless, and from day one, any concerns I might have had, didn't occur. All the staff, from the manager, activities organisers, nursing and care staff all perform in an exceptional way. Goldbridge is efficiently managed and the activities staff are constantly creating different things for the residents, keeping fit or entertaining with competitions, musical afternoon and games. As indicated by my ratings, all of mine would be very good. Without exception all staff are kind, pleasant and wonderful and seem to want to please. Overall a care home I would be delighted to recommend to any of my friends, should they find a reason.
01 September 2025
Caring environment. Professional + courteous. Clean, spotless. Well run/managed.
20 June 2025
Such warm, friendly and welcoming staff always. Individual care provided and the staff really get to know residents. A clean, homely and welcoming environment with individual touches such as balloons and banners for residents' birthdays! Thank you!
05 June 2025
The Goldbridge has a warm, friendly ambience. It is very clean and comfortable. There are lots of activities. The staff are kind and caring and knowledgeable. Housekeeping and laundry service is excellent. The food is varied and tasty. They encourage your independence whilst giving whatever assistance you need. I feel very well looked after and supported.
05 June 2025
I am very well cared for and thank all the staff for their input into my life here.
03 June 2025
Lovely staff, always happy to help and assist with any requirements. Nan is very happy, feels safe and looked after, which is all we want. The activities, parties and celebrations put on by the home are outstanding. The children love coming here to visit. That says a lot about the staff, the home is always clean, tidy and welcoming.
06 May 2025
Care staff understanding, helpful and treated with dignity. Nursing staff excellent, well-versed in each individual's medical needs. Despite being consistently in demand and under pressure all staff work hard to meet residents' needs and wishes. Food good but with some strange combinations, attention needed to food temperature when served. Activities staff provide reasonable range of activities. Thoughtful and mindful of individual's capabilities. A reasonably 'happy' comfortable environment where all members of staff work toward the benefit of the residents.
28 April 2025
Friendly and helpful staff.
28 April 2025
Words that spring to mind about Goldbridge: friendly, peaceful, welcoming, organised, open.
16 April 2025
My mother is very happy at the Goldbridge Care Home. The management and staff are incredibly, kind, caring and thoughtful. They go over and above to ensure she has the best life she can. Her visitors have always received a warm welcome and her dog is allowed to visit her too. On her big birthday the staff decorated her room organised a special party. It was amazing, she had a wonderful time. The home has a very pretty garden with lots of plants, seating and fairy lights. Residents are encouraged to use the outdoor space. It is a lovely place for residents to socialise. The activities team are absolutely fantastic. They arrange many different activities and events to cater for a wide range of people with different interests. Where possible residents are given the opportunity to continue with their hobbies e.g. playing the keyboard, knitting, quizzes, gardening, bingo, painting etc. Based on our experience, I wouldn't hesitate to recommend the Goldbridge Care Home.
21 March 2025
My uncle received the most wonderful palliative care at The Goldbridge. The nursing team kept me fully informed of his care plan and the family are all very grateful to the team, from nurses and carers to admin and management. I don't think I could have chosen a more lovely environment for his final months.
08 January 2025
My mother entered the home after being discharged from hospital for end of life care (four different cancers and a cracked femur) early in the year. For the short time she was there before passing away three weeks later, we witnessed significant failings in her care, in particular pain management. This did not just include my wife and I, but also relatives and friends visiting on different occasions. I had to personally intervene on two occasions to request hospice staff to visit her which resulted in basic medical interventions to her care. I have since asked the home for feedback on how many times their GP as the primary carer visited my mother and what interventions if any they prescribed. This was nearly 9 months ago and I have still not received an answer to my questions. My advice to anyone who has a dear one needing end of life care is to make every effort you can to admit them to a hospice where they can receive the proper palliative care they deserve.
31 October 2024
From start to finish, the respite care my mother received was great. The staff were fantastic, particularly the manager.
28 October 2024
Our mother was recently diagnosed with early dementia and we were very happy to find Goldbridge for her. She was initially reluctant to go but the staff were so caring, understanding and lovely that she very quickly settled happily into life at Goldbridge. We are so impressed with the personal touches which are so special. On her birthday, staff sang Happy Birthday to her (she joined enthusiastically in with the singing!) and had a cake for her with candles. A beautiful touch. She is really happy, feels very cared for and part of the community. The rooms are lovely, and when we come and visit with great-grandchildren there are beautiful sitting rooms dotted around with lots of room where she can receive us. Family, dogs and children are very welcome which is lovely! Excellent in every way.
17 October 2024
My father has been in Goldbridge for 2 1/2 years. He is so well looked after by all the staff who are experienced and caring. They always involve us in his care plan and always have his best interests as their top priority. The facility is beautiful with lovely rooms and gardens as well as social areas. Activities take place most days.
16 October 2024
The Goldbridge is exceptional in every way. My father has been there for almost 2 years and we are delighted with all aspects of the care he receives. The staff are wonderful and look after him so well. In particular, the management are amazing and they always manage to find the time to discuss his care and help in any way they can.
20 August 2024
I was really impressed with the care and attention paid to my friend when she needed help. She was not made to feel bad and was treated with dignity. Also had a good experience with the reception team when I lost a lens from my glasses. They helped me to find the lens without making me feel stupid and they displayed real concern.
15 May 2024
We went to the part held for the residents who had reached 100 years and over in including my mother. The party was a great success. and was well attended. The food. and the entertainment was really good. The staff worked really hard getting everyone into the room, (well done). My Mother enjoyed the attention and the music. Also the town Mayor was in attendance to see what a wonderful time everyone had.
11 April 2024
We moved my mum to Sussex after 77 years in York which required a great deal of adjustment and patience from all involved. It became a trying experience for us all and there is no doubt that it was the experience and professionalism of the manager and her team that was the key to getting us to the other side. So happy to say that this past month my mum has been a woman reborn and is now exceeding her abilities from even before she was in care. We are so grateful and so glad that we chose Goldbridge.
27 February 2024
My mother-in-law has been living at The Goldbridge for the past 19 months and I can honestly say we have not had one complaint. The staff not only look after residents like family, but they also care about us (the family) too! As time has gone, my mum-in-law's needs have changed and the nurses/carers are always one step ahead to make sure she is comfortable. The office staff are just as fabulous! Recently we requested to change room and not only did they go out of their way to accommodate us, as there was no spare room available, on the day of the move everyone without exception got involved to move everything across quickly and effortlessly. The manager is always present and hands-on within the home and still finds time to check on residents and family too. From one who was nervous of 'care homes’ I can honestly say we found ‘the best’. Thank you to you all. Your compassion is inspiring!