Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Hafan Cefni

stars
stars 15 May 2021
I moved into this facility in late September 2020. I immediately felt I had done the right thing as I felt very comfortable from Day one. Despite the restrictions caused by lockdown, there is a strong feeling of community here. The staff treat us all as individuals, not as tenants who happen to need
differing levels of care/help. At the same time, it is reassuring that there is help available at the touch of a button. I am looking forward to the time when restrictions are lifted and the full range of activities is available to us. Giving up one's home is a very big step, but living here proves that such a move does not necessarily mean giving up one's independence as well.
Review from Frances H (Resident / Service User)