Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Low Lane House

stars
stars 24 March 2022
My daughter lived at Low Lane for over two years and in that time her mental health declined and they got her sectioned. I wasn't informed till after it had happened. They restrained her and escorted her over the littlest of things. At times she did lash out as that was one of her problems which
resulted in them getting her arrested and charged with assault. She ended up in court five times because staff wanted her prosecuted, even though she was living there because she had these problems and they knew what her behaviours were.
Review from V A (Mother of Resident/Service User)