Submit a Review for Hallmark Henley Manor
Mill Lane, Henley-on-Thames, RG9 4HD
View full details of Hallmark Henley ManorLatest Reviews for Hallmark Henley Manor
21 January 2026
I arrived in Henley Manor is November & stayed for 13 weeks.
The staff are all very helpful & friendly.
The facilities are excellent & lots of activities are laid for residents.
I am recovering from a triple heart bypass. Sadly, I caught a virus after operation, but I am recovering now.
10 November 2025
My husband spent 2 months in Henley Manor, Henley-on-Thames. The care he received was excellent, and everyone was so kind and helpful. I can't speak highly enough of the staff; they are a joy. My husband is currently on the waiting list for permanent care.
23 September 2025
I am a very happy resident.
They look after me very well.
It is a lovely place to be in.
My favourite thing is the entertainment in Henley Manor.
05 September 2025
Henley Manor Care Home is a warm and welcoming place. The staff are kind, caring, and always go above and beyond to support the residents. The home is clean, comfortable, and has a lovely atmosphere. Highly recommend.
19 August 2025
Since her arrival at Henley Manor Care Home, Mum has been well looked after by caring, nursing and auxiliary staff. Mum is treated with kindness and dignity at all times. Her room is comfortable & clean. There is so much to do and many varied activities to suit all tastes. If I was to identify an
area requiring improvement it would be the food, both in variety and quality, but overall it is adequate.
I would recommend Henley Manor Care Home as one of the best options for nursing care in the area.
18 August 2025
My mother is very well cared for and I'm very pleased with the way the home have managed her MS, stabilised her medications and improved her quality of life.
15 August 2025
Very happy. Feel we couldn't have picked a better home. My husband has settled in very well.
15 August 2025
All aspects of Henley Manor are excellent.
I am of the opinion that this is because of the leadership. The girls at the desk do anything for us with a smile! The team of carers are gentle, sympathetic, and professional, while it is difficult to keep food appetising and appealing when they are
catering for so many different tastes and ailments. The chef makes the food look attractive, and we can have snacks at any time. The activities are varied and sometimes need all our imagination and sense of fun. Overall, a super place!
15 August 2025
Care and attention is first class and I feel safe and cared for in every respect.
I have always felt confident right from the first phone call to reception. "How can I help you?" are the first words you hear. "We can send you a brochure if you would like".
Having visited several care homes,
Henley Manor proved to be the most suitable.
15 August 2025
Kind and courteous. Treat residents and visitors with respect & politeness.
Lovely care home - highly recommend.
15 August 2025
So friendly & helpful. The gardens & home are looking amazing since this member of staff has arrived. We could not be happier with the kindness they have shown Mum.
19 February 2025
Thank you to all the staff at Henley Manor for helping my Dad transition into the home. Even before we arrived the customer relationship manager has been excellent showing us around, helping with all the necessary paperwork and being very responsive to all our questions. On arrival all the staff
(and many residents) have been very welcoming, treating Dad with respect and dignity and encouraging as much independence as possible whilst also wanting to understand his preferences. He is still settling in, but I am hopeful that this will be a positive move for him. Many thanks again!
27 January 2025
My parents stayed at Henley Manor for just over 2 years before they passed away within 3 months of each other. Having contacted other care homes in the area, Henley Manor stood out, especially with the warmest of interactions, the range of activities on offer and the high quality of catering.
Looking back, I can add outstanding care and an especially homely environment to this. The care and empathy towards the end of the journey was also notable. We made the right choice and I would unreservedly recommend Henley Manor.
13 November 2024
The admission was smooth and respectfully managed by the Customer Relationship Manager who explained everything honestly. We have been impressed with the numbers and quality of nursing staff and care staff. My mum's needs are responded to promptly. The activities are outstanding in their variety and
quality. Really great singers and musicians.
My mum was in two homes before Henley Manor and I am so pleased Henley Manor had space as I can't fault the care of my mum. How do reception staff remember all of the residents and visitors?!
04 November 2024
From the moment we first visited Henley Manor Care Home, we were made to feel most welcome. To me, it always felt like a 'home' in the truest sense of the word. This was very important as it was a major wrench for me to leave Dad in the care of others. Thankfully I believe we made the right choice.
The super team were so supportive in every way, both to him and us.
They are so professional & caring. Dad made many friends there (as we did too), he enjoyed the activities which were very varied and always of a high standard. We enjoyed spending time in the garden too, which is perfectly set out with plenty of benches and seats to rest awhile.
In short, I believe that Dad received the best care possible in his final months at Henley Manor.
It was a great relief to know he was so well looked after.
29 October 2024
Having experienced several care homes over the years both with my mum and my in-laws, I can honestly say we found a gem with Hallmark Henley Manor.
From the moment we first visited and were met by the customer relations manager, we knew Dad would be in safe hands.
This is a really special place,
the staff on the dementia floor are outstanding, residents are consistently treated with respect and kindness. We visited Dad very regularly so we witnessed a lot of interactions.
The home manager is very hands-on and very receptive to feedback - she is always keen to hear how things can improve further.
Activities are thoughtfully planned - from themed days to visiting performers, farmyard animals, musicians etc. - and regular bingo, quizzes, sharing newspapers etc.
Families and friends are welcomed warmly as are dogs which was another reason the home worked so well for my dad. The open cafe area is lovely.
Henley Manor provided outstanding care for Dad until his passing.
15 October 2024
Although my father's respite fell through the experience afforded and extended to me was absolutely amazing. I was lost when I contacted and visited Henley Manor, like walking in concrete. The welcome, support, guidance and passion for excellence totally surpassed my expectations and also evaporated
my concerns and difficulties placing my father into respite. The team and the building is a taste of paradise. Congratulations to all your colleagues at Henley Manor. Thank you.
24 July 2024
My father has reached the stage where he needs full-time care. I viewed several homes but this one stood out from the rest. Not just because it is so well appointed and beautiful but because the staff are all so lovely to my father and myself. I truly believe that he would not get this quality of
care anywhere else. All the staff are happy and that shows in their work and on their faces.
The food is outstanding. The socialising areas are big and roomy. The garden is very well set out for wheelchairs and walkers. Every detail has been well thought out. I love it.
08 April 2024
Led by the brilliant general manager, Henley Manor's team are superb. Attentive, caring, considerate and joyous. Not only have we as a family noticed the improvement in our mum with Alzheimer's, but all the other residents. It's been quite extraordinary. We feel very blessed and lucky.
26 January 2024
Henley Manor certainly lives up to the high standard Hallmark Care Homes require of their homes. I am so pleased to be living in such a lovely place, super caring staff, so many smiling faces. Nothing too much trouble. Well organised activities, lovely surroundings. My many local friends consider I
could not have found a better place to live and hope they will be able to reside here when their time comes. What an excellent recommendation.
Latest Reviews for Hallmark Henley Manor
21 January 2026
I arrived in Henley Manor is November & stayed for 13 weeks.
The staff are all very helpful & friendly.
The facilities are excellent & lots of activities are laid for residents.
I am recovering from a triple heart bypass. Sadly, I caught a virus after operation, but I am recovering now.
10 November 2025
My husband spent 2 months in Henley Manor, Henley-on-Thames. The care he received was excellent, and everyone was so kind and helpful. I can't speak highly enough of the staff; they are a joy. My husband is currently on the waiting list for permanent care.
23 September 2025
I am a very happy resident.
They look after me very well.
It is a lovely place to be in.
My favourite thing is the entertainment in Henley Manor.
05 September 2025
Henley Manor Care Home is a warm and welcoming place. The staff are kind, caring, and always go above and beyond to support the residents. The home is clean, comfortable, and has a lovely atmosphere. Highly recommend.
19 August 2025
Since her arrival at Henley Manor Care Home, Mum has been well looked after by caring, nursing and auxiliary staff. Mum is treated with kindness and dignity at all times. Her room is comfortable & clean. There is so much to do and many varied activities to suit all tastes. If I was to identify an
area requiring improvement it would be the food, both in variety and quality, but overall it is adequate.
I would recommend Henley Manor Care Home as one of the best options for nursing care in the area.
18 August 2025
My mother is very well cared for and I'm very pleased with the way the home have managed her MS, stabilised her medications and improved her quality of life.
15 August 2025
Very happy. Feel we couldn't have picked a better home. My husband has settled in very well.
15 August 2025
All aspects of Henley Manor are excellent.
I am of the opinion that this is because of the leadership. The girls at the desk do anything for us with a smile! The team of carers are gentle, sympathetic, and professional, while it is difficult to keep food appetising and appealing when they are
catering for so many different tastes and ailments. The chef makes the food look attractive, and we can have snacks at any time. The activities are varied and sometimes need all our imagination and sense of fun. Overall, a super place!
15 August 2025
Care and attention is first class and I feel safe and cared for in every respect.
I have always felt confident right from the first phone call to reception. "How can I help you?" are the first words you hear. "We can send you a brochure if you would like".
Having visited several care homes,
Henley Manor proved to be the most suitable.
15 August 2025
Kind and courteous. Treat residents and visitors with respect & politeness.
Lovely care home - highly recommend.
15 August 2025
So friendly & helpful. The gardens & home are looking amazing since this member of staff has arrived. We could not be happier with the kindness they have shown Mum.
19 February 2025
Thank you to all the staff at Henley Manor for helping my Dad transition into the home. Even before we arrived the customer relationship manager has been excellent showing us around, helping with all the necessary paperwork and being very responsive to all our questions. On arrival all the staff
(and many residents) have been very welcoming, treating Dad with respect and dignity and encouraging as much independence as possible whilst also wanting to understand his preferences. He is still settling in, but I am hopeful that this will be a positive move for him. Many thanks again!
27 January 2025
My parents stayed at Henley Manor for just over 2 years before they passed away within 3 months of each other. Having contacted other care homes in the area, Henley Manor stood out, especially with the warmest of interactions, the range of activities on offer and the high quality of catering.
Looking back, I can add outstanding care and an especially homely environment to this. The care and empathy towards the end of the journey was also notable. We made the right choice and I would unreservedly recommend Henley Manor.
13 November 2024
The admission was smooth and respectfully managed by the Customer Relationship Manager who explained everything honestly. We have been impressed with the numbers and quality of nursing staff and care staff. My mum's needs are responded to promptly. The activities are outstanding in their variety and
quality. Really great singers and musicians.
My mum was in two homes before Henley Manor and I am so pleased Henley Manor had space as I can't fault the care of my mum. How do reception staff remember all of the residents and visitors?!
04 November 2024
From the moment we first visited Henley Manor Care Home, we were made to feel most welcome. To me, it always felt like a 'home' in the truest sense of the word. This was very important as it was a major wrench for me to leave Dad in the care of others. Thankfully I believe we made the right choice.
The super team were so supportive in every way, both to him and us.
They are so professional & caring. Dad made many friends there (as we did too), he enjoyed the activities which were very varied and always of a high standard. We enjoyed spending time in the garden too, which is perfectly set out with plenty of benches and seats to rest awhile.
In short, I believe that Dad received the best care possible in his final months at Henley Manor.
It was a great relief to know he was so well looked after.
29 October 2024
Having experienced several care homes over the years both with my mum and my in-laws, I can honestly say we found a gem with Hallmark Henley Manor.
From the moment we first visited and were met by the customer relations manager, we knew Dad would be in safe hands.
This is a really special place,
the staff on the dementia floor are outstanding, residents are consistently treated with respect and kindness. We visited Dad very regularly so we witnessed a lot of interactions.
The home manager is very hands-on and very receptive to feedback - she is always keen to hear how things can improve further.
Activities are thoughtfully planned - from themed days to visiting performers, farmyard animals, musicians etc. - and regular bingo, quizzes, sharing newspapers etc.
Families and friends are welcomed warmly as are dogs which was another reason the home worked so well for my dad. The open cafe area is lovely.
Henley Manor provided outstanding care for Dad until his passing.
15 October 2024
Although my father's respite fell through the experience afforded and extended to me was absolutely amazing. I was lost when I contacted and visited Henley Manor, like walking in concrete. The welcome, support, guidance and passion for excellence totally surpassed my expectations and also evaporated
my concerns and difficulties placing my father into respite. The team and the building is a taste of paradise. Congratulations to all your colleagues at Henley Manor. Thank you.
24 July 2024
My father has reached the stage where he needs full-time care. I viewed several homes but this one stood out from the rest. Not just because it is so well appointed and beautiful but because the staff are all so lovely to my father and myself. I truly believe that he would not get this quality of
care anywhere else. All the staff are happy and that shows in their work and on their faces.
The food is outstanding. The socialising areas are big and roomy. The garden is very well set out for wheelchairs and walkers. Every detail has been well thought out. I love it.
08 April 2024
Led by the brilliant general manager, Henley Manor's team are superb. Attentive, caring, considerate and joyous. Not only have we as a family noticed the improvement in our mum with Alzheimer's, but all the other residents. It's been quite extraordinary. We feel very blessed and lucky.
26 January 2024
Henley Manor certainly lives up to the high standard Hallmark Care Homes require of their homes. I am so pleased to be living in such a lovely place, super caring staff, so many smiling faces. Nothing too much trouble. Well organised activities, lovely surroundings. My many local friends consider I
could not have found a better place to live and hope they will be able to reside here when their time comes. What an excellent recommendation.