16A Dean Road, Scarborough, YO12 7SN
View Full Details of Castle GrangeWe discovered Castle Grange by chance but from the first look round to assess for mum we were impressed. The staff were friendly, helpful & the room available was lovely, the patio doors to her own garden space perfect as she likes quiet time. The transition to the doctors the home uses was quick & we are reassured she has help when needed. Having mum so well cared for has allowed myself & the family to trust she is safe, warm, supported & she is eating well so we can visit & enjoy a cuppa with her.
Mum is socialised, engaged & happy. Mum is safe. I am relieved & grateful.
Castle Grange is a lovely home, the staff are so friendly and we really enjoy visiting, we bring our Grand daughter who is very popular with everybody residents and staff! The home is beautifully furnished.
Castle Grange is purpose built, beautifully furnished and extremely well kept. I couldn't have found a better place for my mother to live. However it is the staff at all levels - administration, domestic, catering, care and management, who make CG outstanding. Residents are treated with warmth, compassion and respect. The staff know the individuals by name, know their individual needs and foibles, and are ready with a hug when needed. I wish that second floor residents were able to be included in the various activities more frequently, however appreciate that individual needs in this regard are especially demanding and that this is not always possible to achieve without significant disruption to staffing requirements etc.
My mum has been a resident at Castle Grange care home for almost a year, after a major fall and admission to hospital for surgery. It was a relief to find Castle Grange were able to take care of mum and enable her to have excellent care, after the traumatic time in hospital. The staff are excellent, very caring and hard working and mum has settled in and is comfortable and making friends. The home is well run, spotlessy clean and nothing is too much trouble. Living so far away, it is a weight off my mind knowing that mum is receiving a high quality of care, is safe and content.
My mum who has dementia, has lived at Castle Grange in Scarborough for more than 3 years. Whilst there appears to be a high staff turnover, the care provided is first rate whilst the patience of the staff appears limitless. They are also always friendly and helpful when I visit. The purose built building is modern and well maintained
The 5 stars applies to over a year my mother in law has been living at Castle Grange. She is 94 and has dementia, we are delighted that we found Castle Grange. Their standard of care is first class; The food is of high standard The activities are well organised and on a daily basis The decor is very tasteful and smart The cleanliness of the rooms and public areas is again of a high standard I like the way the staff speak to the residents, always time to listen, patient, kind and caring, likewise with visiting families. It is such a relief to have found such a wonderful place for my mother-in-law.
My husband has had 18 months of wonderful care in Castle Grange. A lovely place for all residents and a pleasure to visit. It was a special birthday for my husband yesterday (90 years) and I felt lonely, visiting alone, but come afternoon, happy smiling staff brought balloons and a chocolate cake with candles and everyone sang 'Happy Birthday'! It was like being with a family. Respect and love always shown to all residents.
Since my mum moved into Castle Grange Care Home, she has been made to feel welcome, and most importantly, feel safe. All the staff do a great job, from taking her to activities like gardening to getting her the countless cups of tea she asks for. Everywhere is lovely and clean. Communication between the care home and me is brilliant, and I always feel welcome on my visits to my mum, by all of the staff. As her son, I can now relax when I am not with her, as I know she is in good hands, getting the care she needs.
Home and room very well presented. Staff very pleasant and helpful. I personally am very happy that my mum has this as her home. The care and attention is obvious everywhere. I have already recommended Castle Grange to my friends.
This is a most amazing care home. The staff go beyond and above their duties at all times. I feel so lucky that my husband got a room here. Even if it is only for a short term. I have been made very welcome when I visit him. The main thing when I leave, knowing he is in a very superb place. His health is so much improved since he arrived here. Well done to all of the hard working management and staff. Keep the good work up. A million thanks for all that you do, every single day.
Really pleased with all staff. All very approachable and welcoming. They are taking very good care of my mum. Home is well run and facilities are really well thoughtout and clean. Staff are very aware of my mum's needs and act quickly if anything new arises that needs attention.
I will be eternally grateful to all the staff at Castle Grange for the kindness and care they showed towards my mother. She was with them for over 3 years with advancing Alzheimer's and, due to the disease, had some difficult moments which they always handled with understanding and compassion. They cared for her at the end of her life with so much tenderness, I was blown away. Thank you all so much.
Castle Grange Care Home has been exemplary in every way. Dad was in the home for only a short time, but in that time he blossomed. All the staff were incredible, obviously the care team, but also management admin, catering, maintenance - all were so kind and caring of dad's needs. Wonderful in every way - we just wish dad had lived longer to enjoy it all.
An excellent care home, and the staff was extremely supportive of my Mother who was a resident. The staff took care to make her needs are met and put up with her moments! Towards ourselves always helpful and makes us all very welcome even if we did have to pay £1 for a cup of tea!
So far as I can see from my visit and discussions with the user, all the service options are classed as excellent, with the exception of value for money, I cannot comment on that as I have no other experience to compare it with.
Care for my wife has been exemplary since she was admitted in November 2023. So grateful to all. She has needed extra care due to becoming bedridden after surgery and the love and care of Castle Grange has been a reason for her and me to find strength.
My mum has been a resident at Castle Grange for a while now and is happy and content. The staff and facilities are excellent and give us as a family that she is well looked after and safe.
Pie and pea evening with live music. My aunty has only recently moved into Castle Grange. Was a delight to be able to eat a meal and enjoy the evening with live music with her. Nothing is too much trouble for the staff, they go above and beyond. It feels like home from home. Please can we have more wonderful social evenings.
I have found that the care my mother-in-law is receiving is excellent. The home is friendly and the facilities are that of a five-star hotel. Her room is beautiful and she could not wish for more. Singers, quizzes and other activities such as crafts take place every week. I could not wish for a better place for her to spend her last years - she is now 96 years old.
We discovered Castle Grange by chance but from the first look round to assess for mum we were impressed. The staff were friendly, helpful & the room available was lovely, the patio doors to her own garden space perfect as she likes quiet time. The transition to the doctors the home uses was quick & we are reassured she has help when needed. Having mum so well cared for has allowed myself & the family to trust she is safe, warm, supported & she is eating well so we can visit & enjoy a cuppa with her.
Mum is socialised, engaged & happy. Mum is safe. I am relieved & grateful.
Castle Grange is a lovely home, the staff are so friendly and we really enjoy visiting, we bring our Grand daughter who is very popular with everybody residents and staff! The home is beautifully furnished.
Castle Grange is purpose built, beautifully furnished and extremely well kept. I couldn't have found a better place for my mother to live. However it is the staff at all levels - administration, domestic, catering, care and management, who make CG outstanding. Residents are treated with warmth, compassion and respect. The staff know the individuals by name, know their individual needs and foibles, and are ready with a hug when needed. I wish that second floor residents were able to be included in the various activities more frequently, however appreciate that individual needs in this regard are especially demanding and that this is not always possible to achieve without significant disruption to staffing requirements etc.
My mum has been a resident at Castle Grange care home for almost a year, after a major fall and admission to hospital for surgery. It was a relief to find Castle Grange were able to take care of mum and enable her to have excellent care, after the traumatic time in hospital. The staff are excellent, very caring and hard working and mum has settled in and is comfortable and making friends. The home is well run, spotlessy clean and nothing is too much trouble. Living so far away, it is a weight off my mind knowing that mum is receiving a high quality of care, is safe and content.
My mum who has dementia, has lived at Castle Grange in Scarborough for more than 3 years. Whilst there appears to be a high staff turnover, the care provided is first rate whilst the patience of the staff appears limitless. They are also always friendly and helpful when I visit. The purose built building is modern and well maintained
The 5 stars applies to over a year my mother in law has been living at Castle Grange. She is 94 and has dementia, we are delighted that we found Castle Grange. Their standard of care is first class; The food is of high standard The activities are well organised and on a daily basis The decor is very tasteful and smart The cleanliness of the rooms and public areas is again of a high standard I like the way the staff speak to the residents, always time to listen, patient, kind and caring, likewise with visiting families. It is such a relief to have found such a wonderful place for my mother-in-law.
My husband has had 18 months of wonderful care in Castle Grange. A lovely place for all residents and a pleasure to visit. It was a special birthday for my husband yesterday (90 years) and I felt lonely, visiting alone, but come afternoon, happy smiling staff brought balloons and a chocolate cake with candles and everyone sang 'Happy Birthday'! It was like being with a family. Respect and love always shown to all residents.
Since my mum moved into Castle Grange Care Home, she has been made to feel welcome, and most importantly, feel safe. All the staff do a great job, from taking her to activities like gardening to getting her the countless cups of tea she asks for. Everywhere is lovely and clean. Communication between the care home and me is brilliant, and I always feel welcome on my visits to my mum, by all of the staff. As her son, I can now relax when I am not with her, as I know she is in good hands, getting the care she needs.
Home and room very well presented. Staff very pleasant and helpful. I personally am very happy that my mum has this as her home. The care and attention is obvious everywhere. I have already recommended Castle Grange to my friends.
This is a most amazing care home. The staff go beyond and above their duties at all times. I feel so lucky that my husband got a room here. Even if it is only for a short term. I have been made very welcome when I visit him. The main thing when I leave, knowing he is in a very superb place. His health is so much improved since he arrived here. Well done to all of the hard working management and staff. Keep the good work up. A million thanks for all that you do, every single day.
Really pleased with all staff. All very approachable and welcoming. They are taking very good care of my mum. Home is well run and facilities are really well thoughtout and clean. Staff are very aware of my mum's needs and act quickly if anything new arises that needs attention.
I will be eternally grateful to all the staff at Castle Grange for the kindness and care they showed towards my mother. She was with them for over 3 years with advancing Alzheimer's and, due to the disease, had some difficult moments which they always handled with understanding and compassion. They cared for her at the end of her life with so much tenderness, I was blown away. Thank you all so much.
Castle Grange Care Home has been exemplary in every way. Dad was in the home for only a short time, but in that time he blossomed. All the staff were incredible, obviously the care team, but also management admin, catering, maintenance - all were so kind and caring of dad's needs. Wonderful in every way - we just wish dad had lived longer to enjoy it all.
An excellent care home, and the staff was extremely supportive of my Mother who was a resident. The staff took care to make her needs are met and put up with her moments! Towards ourselves always helpful and makes us all very welcome even if we did have to pay £1 for a cup of tea!
So far as I can see from my visit and discussions with the user, all the service options are classed as excellent, with the exception of value for money, I cannot comment on that as I have no other experience to compare it with.
Care for my wife has been exemplary since she was admitted in November 2023. So grateful to all. She has needed extra care due to becoming bedridden after surgery and the love and care of Castle Grange has been a reason for her and me to find strength.
My mum has been a resident at Castle Grange for a while now and is happy and content. The staff and facilities are excellent and give us as a family that she is well looked after and safe.
Pie and pea evening with live music. My aunty has only recently moved into Castle Grange. Was a delight to be able to eat a meal and enjoy the evening with live music with her. Nothing is too much trouble for the staff, they go above and beyond. It feels like home from home. Please can we have more wonderful social evenings.
I have found that the care my mother-in-law is receiving is excellent. The home is friendly and the facilities are that of a five-star hotel. Her room is beautiful and she could not wish for more. Singers, quizzes and other activities such as crafts take place every week. I could not wish for a better place for her to spend her last years - she is now 96 years old.