Castle Grange

16A Dean Road, Scarborough YO12 7SN
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9.7 63 Reviews
  • Castle Grange, Scarborough
Welcome to Castle Grange Residential Care Home, Scarborough

A warm and welcoming residential care home in the heart of this bustling seaside town, offering a relaxing and social environment for residents.
The home is designed to provide the highest quality of care while promoting independence and well-being.

A Place to Call Home

Featuring 86 well-appointed and comfortable rooms, Castle Grange provides a safe and supportive setting where residents can enjoy a fulfilling lifestyle. The compassionate, highly trained staff create bespoke care plans tailored to individual needs, ensuring the highest level of personal care.

Exceptional Facilities & Amenities
• Free Unlimited Wi-Fi – Stay connected with family and friends at all times.
• Beautiful Landscaped Gardens – A peaceful space for relaxation, fresh air, and gentle strolls.
• On-Site Beauty Salon – Pamper yourself and enjoy a little luxury.
• In-House Coffee Shop – A cosy place to share a warm drink and good conversation.

A Vibrant Community

Castle Grange believe in making every day enjoyable. The residents can take part in a variety of social, creative, and recreational activities designed to enrich their lives and encourage a sense of community.

Veteran Friendly
Castle Grange has achieved Veteran Friendly Accreditation. This means that the team can support veterans with their wellbeing needs, addressing social isolation and providing signposting to statutory and charitable services.

All St Marys Homes are committed to providing a happy, high-quality life for residents—maximising independence while offering discreet and dedicated care in a secure and welcoming environment.

Discover a home where comfort, companionship, and quality care come together.
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Care Provided by Castle Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 86 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1375
  • Self-Funded Residential Dementia Care: from £1430
  • RESPITE Self-Funded Residential Care: from £1375
  • RESPITE Self-Funded Residential Dementia Care: from £1430

Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.

These prices are only a guideline, please contact Castle Grange to find out the exact price for your requirements.

Contact Castle Grange to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Castle Grange to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Sarah Berisha (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Last Refurbishment: 2019
  • Number of floors: 4

Room Information

  • Single Rooms (86)
  • Single Rooms with Ensuite Wet Room (86)

Visiting

  • Visitors always welcome.

Parking

  • Large Free Car park on site.

Castle Grange Reviews (63)

9.7

Castle Grange has a Review Score of 9.7 (9.714) out of 10, based on 29 reviews in the last 2 years.
Over all time Castle Grange has 63 reviews.

Overall Experience
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Reviewer Connection to Castle Grange
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Total of 63, showing 1-20
Review from H W (Daughter of Resident) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad has been in care for 18mths. Overall our experience has been a good one. Staff are generally caring and seem genuinely fond of my dad & he seems happy. He is very well fed and partakes in a lot of activities. Sometimes basic care could be better EG. Teeth/mouthcare, handwashing after toileting,
wiping mouth after eating. Generally I am very happy. Thank you!
Reply from Paul Millar, Client Relations at Castle Grange
Thank you for taking the time to review our home . All feedback is welcomed and allows us to continually develop our service . I will of course discuss the points raised with our home manager and we…read more
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Review from P B (Son of Resident) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Home is modern, clean and has very decent facilities. There are a range of activities. It would be helpful if residents could be encouraged to do the activities as they do not always remember them or appreciate the benefits. Support for language & physical therapy would be helpful at a cost to residents.
Staff are very helpful & caring but there are not enough staff which puts pressure on staff & residents. Food is ok but menus could be improved.
Reply from Paul Millar, Client Relations at Castle Grange
Thank you for taking the time to review our home . All feedback is welcomed and allows us to continually develop our service . I will of course disccus the points raised with our home manager and we…read more
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Review from Darren A (Son of Resident) published on 27 October 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
My mum was in castle grange for a few years and both her and my family were treated terribly. My mum was holding her medication back then overdosing later. We put safeguarding on castle grange meaning that 2 staff members were supposed to give her meds but they still only had one staff do it and when
my mum overdosed again castle grange accused us and put safeguarding on us. We were not allowed out with our mum and were not allowed to be alone with her. The staff wouldn't even take water that we asked for to her room as she was often admitted to hospital with dehydration and we just wanted to know she had water in her room. We were not allowed in her room during safeguarding so for peace of mind and out of love we asked the staff to take her water to her room before we left but 2 hours later and after asking many times the water was still in the canteen. They evicted my mum on her last visit to hospital where she died homeless on 7th July. Horrific care home for our lovely mum.
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Review from Janet G (Daughter-in-law of Resident) published on 15 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff, carers, cleaners and management are all very pleasant & friendly. It seems to be a lovely place to live. Very nice surroundings. Cannot think of anything negative to say.
Reply from Paul Millar, Client Relations at Castle Grange
Thank you for taking the time to review our home . Your kind words are greatly appreciated and I will of course share them with the Castle Grange team
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Review from Patricia J (Friend of Resident) published on 10 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I visit my friend in the care home, I meet friendly staff who really care. Residents look happy and relaxed and everywhere is spotlessly clean.
Reply from Paul Millar, Client Relations at Castle Grange
Many thanks for taking the time to review our home . Your kind words are greatly appreciated and I will of course share them with the Castle Grange Family
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Review from J S (Daughter of Resident) published on 1 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is well happy & socialised. Thriving.
Reply from Paul Millar, Client Relations at Castle Grange
Thank you for taking the time to review our home .
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Review from Jennifer W (Sister of Resident) published on 1 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister moved to Castle Grange following a fall and a stay in hospital. The atmosphere in the care home is friendly and welcoming with helpful and supportive staff. It is bright, cheerful and very clean. All the communal spaces are well laid out as is her bedroom which she likes very much. My
sister comments on the food which is very good. When she left hospital her mobility was impaired and the experience left her with feelings of confusion. Her stay at Castle Grange has greatly benefitted her both mentally and physically.
Reply from Paul Millar, Client Relations at Castle Grange
Thank you for taking the time to review our home and taking the time to recognise the fabulous work of the Castle Grange team . We are delighted at how your sister has settled in and the…read more
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Review from S H (Daughter of Resident) published on 2 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We discovered Castle Grange by chance but from the first look round to assess for mum we were impressed. The staff were friendly, helpful & the room available was lovely, the patio doors to her own garden space perfect as she likes quiet time. The transition to the doctors the home uses was quick &
we are reassured she has help when needed. Having mum so well cared for has allowed myself & the family to trust she is safe, warm, supported & she is eating well so we can visit & enjoy a cuppa with her.
Reply from Paul Millar, Client Relations at Castle Grange
Thank you for choosing Castle Grange for your Mum's Care and taking the time to recognise the fantastic care and service the Team provide . Your kind words are greatly appreciated and I will of…read more
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Review from K V (Daughter of Resident) published on 22 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Castle Grange is a lovely home, the staff are so friendly and we really enjoy visiting, we bring our Grand daughter who is very popular with everybody residents and staff! The home is beautifully furnished.
Reply from Paul Millar, Client Relations at Castle Grange
Thank you for your kind words .We're delighted that you have recognised the home team . You're always welcome at Castle Grange and you are 100% correct about how popular your grand daughter is with…read more
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Review from Carolyn T (Daughter of Resident) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Castle Grange is purpose built, beautifully furnished and extremely well kept. I couldn't have found a better place for my mother to live.
However it is the staff at all levels - administration, domestic, catering, care and management, who make CG outstanding. Residents are treated with warmth, compassion
and respect. The staff know the individuals by name, know their individual needs and foibles, and are ready with a hug when needed.
I wish that second floor residents were able to be included in the various activities more frequently, however appreciate that individual needs in this regard are especially demanding and that this is not always possible to achieve without significant disruption to staffing requirements etc.
Reply from Paul Millar, Client Relations at Castle Grange
Thank you for taking the time to review our home , in particular recognising the amazing care and service that the home team provide . Your kind words are greatly appreciated and I will of course pass…read more
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Review from S S (Daughter of Resident) published on 21 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Castle Grange care home for almost a year, after a major fall and admission to hospital for surgery. It was a relief to find Castle Grange were able to take care of mum and enable her to have excellent care, after the traumatic time in hospital. The staff are excellent,
very caring and hard working and mum has settled in and is comfortable and making friends. The home is well run, spotlessy clean and nothing is too much trouble. Living so far away, it is a weight off my mind knowing that mum is receiving a high quality of care, is safe and content.
Reply from Paul Millar, Client Relations at Castle Grange
Thank you for choosing Castle Grange for your Mum's care and recognising the brilliant care and service that the home team provide .Your kind words are greatly appreciated and i will of course pass…read more
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Review from Christopher H (Son of Resident) published on 21 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum who has dementia, has lived at Castle Grange in Scarborough for more than 3 years.
Whilst there appears to be a high staff turnover, the care provided is first rate whilst the patience of the staff appears limitless. They are also always friendly and helpful when I visit.
The purose built
building is modern and well maintained
Reply from Paul Millar, Marketing Manager at Castle Grange
Thank you for taking the time to review our home and recognising the excellent care and service the home team provide . Your kind words are greatly appreciated and I will of course pass them on the…read more
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Review from Sharon R (Daughter-in-law of Resident) published on 31 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The 5 stars applies to over a year my mother in law has been living at Castle Grange. She is 94 and has dementia, we are delighted that we found Castle Grange.
Their standard of care is first class;
The food is of high standard
The activities are well organised and on a daily basis
The decor is
very tasteful and smart
The cleanliness of the rooms and public areas is again of a high standard


I like the way the staff speak to the residents, always time to listen, patient, kind and caring, likewise with visiting families.


It is such a relief to have found such a wonderful place for my mother-in-law.

Reply from Paul Millar, Client Relations at Castle Grange
Thank you for taking the time to review our home and recognise the fabulous care and service that the Castle Grange team provide .Your kind words are greatly appreciated and I will of course pass them…read more
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Review from S T (Wife of Resident) published on 6 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has had 18 months of wonderful care in Castle Grange. A lovely place for all residents and a pleasure to visit.
It was a special birthday for my husband yesterday (90 years) and I felt lonely, visiting alone, but come afternoon, happy smiling staff brought balloons and a chocolate cake
with candles and everyone sang 'Happy Birthday'! It was like being with a family. Respect and love always shown to all residents.
Reply from Paul Millar, Client Relations at Castle Grange
Thank you for taking the time to review our home and Many Happy Returns to your husband. We're delighted you both enjoyed his birthday afternoon. Your kind words are greatly appreciated and I will of…read more
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Review from Wesley W (Son of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mum moved into Castle Grange Care Home, she has been made to feel welcome, and most importantly, feel safe. All the staff do a great job, from taking her to activities like gardening to getting her the countless cups of tea she asks for. Everywhere is lovely and clean. Communication between
the care home and me is brilliant, and I always feel welcome on my visits to my mum, by all of the staff. As her son, I can now relax when I am not with her, as I know she is in good hands, getting the care she needs.
Reply from Paul Millar, Client Relations at Castle Grange
Thank you for taking the time to review our home. We are delighted that the service and care provided by the team give you and your family peace of mind. You're always welcome at Castle Grange and we…read more
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Review from R B (Son of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Home and room very well presented. Staff very pleasant and helpful. I personally am very happy that my mum has this as her home. The care and attention is obvious everywhere. I have already recommended Castle Grange to my friends.
Reply from Paul Millar, Client Relations at Castle Grange
Thank you for your review and recommendation. They are much appreciated, I will of course pass on your kind words to the Castle Grange team.
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Review from Sonia M (Wife of Resident) published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a most amazing care home. The staff go beyond and above their duties at all times. I feel so lucky that my husband got a room here. Even if it is only for a short term. I have been made very welcome when I visit him. The main thing when I leave, knowing he is in a very superb place. His health
is so much improved since he arrived here. Well done to all of the hard working management and staff. Keep the good work up. A million thanks for all that you do, every single day.
Reply from Paul Millar, Client Relations at Castle Grange
Thank you for taking the time to review our home . It is a pleasure to care for your Husband and we are thrilled that having him in our care is providing peace of mind for you and your family . Your…read more
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Review from S T (Daughter of Resident) published on 18 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really pleased with all staff. All very approachable and welcoming. They are taking very good care of my mum. Home is well run and facilities are really well thoughtout and clean. Staff are very aware of my mum's needs and act quickly if anything new arises that needs attention.
Reply from Paul Millar, Marketing Manager at Castle Grange
Many thanks for taking the time to review our home. It is a pleasure to care for your Mum. Your kind words are greatly appreciated and I will of course pass them on to the Castle Grange family.
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Review from G F (Daughter of Resident) published on 16 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I will be eternally grateful to all the staff at Castle Grange for the kindness and care they showed towards my mother. She was with them for over 3 years with advancing Alzheimer's and, due to the disease, had some difficult moments which they always handled with understanding and compassion.
They
cared for her at the end of her life with so much tenderness, I was blown away.
Thank you all so much.
Reply from Jackie Brook, Care Relationships at Castle Grange
Thank you so much for your kind words and for taking the time to share your experience with Castle Grange. It means the world to our team to know that the care and compassion we strive to provide made…read more
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Review from B R (Son of Resident) published on 25 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Castle Grange Care Home has been exemplary in every way. Dad was in the home for only a short time, but in that time he blossomed. All the staff were incredible, obviously the care team, but also management admin, catering, maintenance - all were so kind and caring of dad's needs. Wonderful in every
way - we just wish dad had lived longer to enjoy it all.
Reply from Jackie Brook, Care Relationships at Castle Grange
Thank you sincerely for your beautiful words about Castle Grange Care Home. It means so much to our entire team to know that your father felt cared for, and we're honoured to hear that he blossomed…read more
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Current Review Score: 9.7 (9.714)

Overview of Review Score

The Review Score of 9.7 (9.714) out of 10 for Castle Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.714 for Castle Grange is calculated as follows: ( (286 Excellents x 5) + (42 Goods x 4) + (5 Satisfactorys x 3) + (5 Poors x 2) + (8 Very Poors x 1) ) ÷ 346 Ratings = 4.714
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Castle Grange is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 registered maximum number of service users is 17.2, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Feb 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Castle Grange

What types of Care is Castle Grange registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Castle Grange have?

There are 86 Single Rooms.

What are the Facilities & Services at Castle Grange?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Castle Grange to the centre of Scarborough?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Castle Grange to verify any information. View our terms and conditions. Castle Grange has an Enhanced Service - more info.