Care Homes Owned by The St Mary's Group

My 97 year old mum was placed here 6 weeks ago after being very ill with pneumonia and in hospital for quite a while. The home is fantastic in every way possible. The staff always have a smile on their face and are very welcoming. Obviously very happy in their work. The decor, the care given, the food and activity arranged every day are all really well thought out and put together. My mum absolutely loves it and has settled in so well. Loves all the staff and the social side of things and the security she now feels knowing she is safe and well. I visit at least 3 times a week but feel so reassured that she is safe and so well cared for her. A beautiful home and a lovely happy vibe. Would highly recommend...

I cannot praise the staff and the home highly enough.

Staff on lunch days very attentive. On visiting days I spend up to an hour with my friend & notice how good the staff are even with difficult patients on floor 1

I Loved it everyone was so kind everything was perfect for me. The food was lovely The staff could not do enough for me I am looking forward to my next stay

Excellent care home. The staff and the management were fantastic looking after my mum. The rooms are just perfect, the atmosphere amongst the residents was great. The care that my mum got was superb, even until my mum took her last breath.

The atmosphere is warm, calm, happy - full of dignity and respect. Relatives can trust every word: this place is everything you'd wish for. One lovely home.

I cannot thank them all enough for becoming a part of our family and treating dad with such respect and compassion.

I have been in 5 homes in the last 7 years due to having a peg fitted + Covid. St. Mary's is my favourite by far!

The biggest thank you to them all for coming into my life and making a difference.

My mum has been a resident of St Mary's Riverside for a couple of years. It was a difficult step moving her into a care home but the staff at Riverside were supportive, compassionate, kind and sympathetic in helping us all make the transition. She settled remarkably well and we are so happy and grateful for the care and support the staff provide. From the maintenance staff, cleaning crew, laundry, kitchen, carers, senior staff and management, everyone makes a fabulous team that is warm, welcoming and knowledgeable about my mum. They know and greet all residents by name! For me they are a wonderful help as distance makes it difficult for frequent visits. The staff kindly help facilitate video calls enabling my mum and I to still 'visit' together. We also get frequent insights into daily life with social media posts showing all the fabulous activities and visits they have from local groups and entertainment. Priceless to help feel connected when you live so far apart. Thank you!

I cannot commend the staff at Adel Square enough. From Diane and Amanda as manager and deputy, to all the carers, Vicky in particular and including Tracy the chef, their kindness, compassion and care in looking after my stepfather in his final week has been exceptional. Nothing was straightforward, and yet nothing was too much for them to deal with, and I will be forever grateful to them all

When mum decided to live at Riverside St Marys, we were immediately impressed with the warm welcome from the staff and this has continued all year. The activities, the care and the comfort have exceeded anything we could have imagined. It is a very cheerful atmosphere at all times. Visitors are warmly welcomed

Adel square recently cared for my in laws for a short convalescence period. The staff were warm and welcoming and extremely professional. They received exceptional care throughout their stay from all the staff and the surroundings are beautiful. Brand new and very well thought out. I'd have no hesitation in using this home again when needed.

I am very happy with the care home.

Warm welcome from moment you walk in the door, every room smells clean, I would say the best care home I have ever visited. Staff always looking happy & friendly. Those being cared for look happy and contented which is no surprise. I have enjoyed the entertainment provided when visiting.

I am so grateful to all the staff of this care home and would have no hesitation in recommending it.

My mum has been a resident now at Adel Square for nearly a month. I have been really impressed with her care so far. The management team went above and beyond in supporting us and getting mum moved in from respite in york, into Adel square nearer to me in leeds. Everyone of the team interact with the residents, they know them well and keep them entertained. Mum has settled in really well and has enjoyed the company of the staff and all the other residents and says the food is very nice to. The residents all look well cared for and happy. The home itself is brand new and spotless, nicely decorated and has a lovely reception area/outdoor area were i can enjoy a coffee with my mum when i visit. Mums room is lovely and light and we have been able to personalise it with family pictures to make it feel like home. Really glad i found this care home and feel relieved that my mum is being well cared for, after what has been a worrying time.

We contacted social services and raised a safe guarding order for my dad who was neglected at Castle Grange in Scarborough. There are staff members that do a great job at caring for residents, so this review isn't to undermine them. But the flaws in management and training of staff meant that my dad didn't have consisted carers that understood his needs. This improved when we complained but his care was only sufficient when certain staff members were present (to whom we are grateful for) Dad was left in the same nappy for over 2 days on multiple occasions. He had poo on his hands when eating and we found bruising round his wrists consistent with being grabbed. He was often found stinking of urine. We as a family had to step in and do his personal care on mulitple occasions. Some weeks we were the only ones that could do it. He is now at another home where the difference is remarkable and highlights further, the inadequacies at CG. Dad is now happy, stimulated and well looked after.

A lovely place and the quality stands out. Everybody involved in looking after mam has been thoughtful and considerate, always a warm welcome for us and any questions or queries answered. Impressive and professional, a great team - thank you all.

Carried in and thanks to your care I am walking out. Thank you.