Care Homes Owned by The St Mary's Group

When mum decided to live at Riverside St Marys, we were immediately impressed with the warm welcome from the staff and this has continued all year. The activities, the care and the comfort have exceeded anything we could have imagined. It is a very cheerful atmosphere at all times. Visitors are warmly welcomed

Adel square recently cared for my in laws for a short convalescence period. The staff were warm and welcoming and extremely professional. They received exceptional care throughout their stay from all the staff and the surroundings are beautiful. Brand new and very well thought out. I'd have no hesitation in using this home again when needed.

I am very happy with the care home.

Warm welcome from moment you walk in the door, every room smells clean, I would say the best care home I have ever visited. Staff always looking happy & friendly. Those being cared for look happy and contented which is no surprise. I have enjoyed the entertainment provided when visiting.

I am so grateful to all the staff of this care home and would have no hesitation in recommending it.

My mum has been a resident now at Adel Square for nearly a month. I have been really impressed with her care so far. The management team went above and beyond in supporting us and getting mum moved in from respite in york, into Adel square nearer to me in leeds. Everyone of the team interact with the residents, they know them well and keep them entertained. Mum has settled in really well and has enjoyed the company of the staff and all the other residents and says the food is very nice to. The residents all look well cared for and happy. The home itself is brand new and spotless, nicely decorated and has a lovely reception area/outdoor area were i can enjoy a coffee with my mum when i visit. Mums room is lovely and light and we have been able to personalise it with family pictures to make it feel like home. Really glad i found this care home and feel relieved that my mum is being well cared for, after what has been a worrying time.

We contacted social services and raised a safe guarding order for my dad who was neglected at Castle Grange in Scarborough. There are staff members that do a great job at caring for residents, so this review isn't to undermine them. But the flaws in management and training of staff meant that my dad didn't have consisted carers that understood his needs. This improved when we complained but his care was only sufficient when certain staff members were present (to whom we are grateful for) Dad was left in the same nappy for over 2 days on multiple occasions. He had poo on his hands when eating and we found bruising round his wrists consistent with being grabbed. He was often found stinking of urine. We as a family had to step in and do his personal care on mulitple occasions. Some weeks we were the only ones that could do it. He is now at another home where the difference is remarkable and highlights further, the inadequacies at CG. Dad is now happy, stimulated and well looked after.

A lovely place and the quality stands out. Everybody involved in looking after mam has been thoughtful and considerate, always a warm welcome for us and any questions or queries answered. Impressive and professional, a great team - thank you all.

Carried in and thanks to your care I am walking out. Thank you.

It has taken me some time to write this review because the experience was upsetting for our family. I hope this feedback is taken seriously.

A Huge Thank you to everyone

Lovely care home. My mother recently had two weeks respite care here and was treated very kindly by all the staff. She enjoyed the food, activities, and the interaction with staff and other residents. The care home is virtually brand new, it was all very clean and the bedroom facilities were lovely. Would recommend.

I cannot thank Diane and her team enough for their care, kindness, and dedication. They have made such a positive difference for my mum, and to our family. I would highly recommend Adel Square to anyone looking for outstanding care.

Absolutely fantastic care home. We moved my aunt here in May and it is beautiful, kind caring staff, interact with residents, lovely meals. 100% recommend. The rooms are so light and airy and in-house hairdresser. Spotlessly clean.

It would be good to have the special film on the windows in the groundfloor rooms that face the high street so residents can see out clearly but passers-bys can't see it

I would like to thank the wonderful Kizzie who showed the initiative to arrange for my mum to have an eye test in St Marys. Whilst mum does not understand what was arranged- I know she would also want me to to thank Kizzie on her behalf. Kizzie you are so caring and thoughtful, thank you for all you do.

We were quite nervous about how my uncle would settle in and if it was the right decision for him. Four months later and it was the best decision we could have made. He is so settled and happy and loves living there. All the staff are great with him and you can see they are all caring and enjoy their jobs. They have lots of activities that he can choose to do if he would like. When we visit all staff are friendly and welcoming and they have loads of things planned that families can get involved in which we like. It's been great for us as a family knowing he is safe and cared for.

My mum has been in Castle Grange just over 4 weeks now. I couldn't fault the place. Everything is simply amazing. I'm so relieved and happy. Thank you.

My uncle went to Shipley Manor initially for respite care just before Christmas but due to a deterioration in his heath he is still at the home as my aunt is unable to look after him at home. My uncle is receiving excellent care from the staff and it's clear that staff have built good relationships not only with my uncle but with the rest of the family, they keep my aunt and cousins updated with any changes in his health. He always looks well presented and when awake and alert he seems very happy. The home itself is always well presented, smells nice and there's always lots of activities going on to keep the residents happy and engaged as much possible.

Mum has been here over a year now and receives excellent care and attention. Mum looks better than when she was in her own home and her confidence has grown with staff and other residents. All family and friends who visit feel that staff, whatever their role, are happy to help with any queries. All staff are attentive and willing to spend that extra bit of time when interacting with the residents, it really does make a difference.