Lincoln Manor Care Home

Cross Spencer Street, Lincoln LN5 8FG
Review Us
9.5 12 Reviews
  • Lincoln Manor Care Home, Lincoln
Welcome to Lincoln Manor: A Modern purpose built Care Home in the heart of this historic city

Lincoln Manor provide a warm and welcoming home where residents receive tailored residential and dementia care. Located in the heart of Lincoln the home blends modern support with the charm of this historic city, helping every resident live comfortably and with dignity.

A Place to Feel at Home
Life at Lincoln Manor is about more than just care. Maintaining independence, enjoying friendships, and making the most of each day are a key part of life at the home. Residents can take part in hobbies, social activities, and outings, whether it’s gardening, charity events, or exploring Lincoln’s rich history. With stylish, homely spaces, private en-suite bedrooms, and peaceful gardens, there’s always a place to relax and connect.

St Mary’s Lincoln Manor will be the perfect choice for your care setting. The dedicated care team work closely with all residents, to encourage them to take part in activities that are tailored to individual needs and based on their lifestyle preferences.

Facilities and Amenities include
- A cosy café for catching up with friends and family
- A relaxing salon for hair and nail treatments
- Beautiful, landscaped gardens for peaceful moments or social gatherings
- Regular activities and outings to keep life engaging and fun


Experience the Best of Lincoln

With Lincoln Cathedral, Lincoln Castle, and bustling markets nearby, residents can enjoy the vibrant culture and heritage of this remarkable city.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 73 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200
  • Self-Funded Residential Dementia Care: from £1300
  • RESPITE Self-Funded Residential Care: from £1200
  • RESPITE Self-Funded Residential Dementia Care: from £1300

Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.

These prices are only a guideline, please contact Lincoln Manor Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Susan Riggall (Manager)

Local Authority / Social Services

Admission Criteria

  • Local Authority, NHS, Private
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (73)
  • Single Rooms with Ensuite Wet Room (73)

Visiting

  • Visitors always welcome.

Parking

  • The Home has it's own car park with Electric Vehicle Charging Points ( EVCP)

Lincoln Manor Care Home Reviews (12)

9.5

Lincoln Manor Care Home has a Review Score of 9.5 (9.476) out of 10, based on 12 reviews in the last 2 years.
Over all time Lincoln Manor Care Home has 12 reviews.

Overall Experience
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  • 12
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  • 5
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Total of 12, showing 1-12
Review from Nicola H (Daughter of Resident) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my dad received in the last few weeks was above and beyond. They gave me a room to stay in so I was near my dad.
They treated him with dignity, respect, and 100% care.
They also took care of my while I was there, nothing was to much trouble.
Reply from Paul Millar, Client Relations at Lincoln Manor Care Home

Please accept our sincere condolences for the loss of your Dad . Thank you for taking the time to review our home at this difficult time . I will of course pass on your kind words to the Lincoln Manor team .

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Review from Denise C (Daughter of Resident) published on 2 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum stayed for a week's respite care, prior to deciding to move in - a really positive experience for us as a family. The manager was very thorough in ensuring all details regarding mum's needs were recorded & planned for prior to the stay. The rooms and all communal spaces were lovely and bright with
excellent facilities. Mum settled well into her room, I was impressed with the friendliness of the staff - there were always several staff around on each floor to give an update on how she was doing. Mum really enjoyed the activities, she likes walking and staff accompanied her on several walks to the nearby park / common, she enjoyed the daily exercise class - we were delighted her needs to keep active & busy were met, she also enjoyed the music/ singing activities. Night staff were responsive & kind when settling her if she woke up at night. The food served by the chef looked lovely. We were confident that mum was safe & well looked after, she is looking forward to moving in.
Reply from Paul Millar, Client Relations at Lincoln Manor Care Home

Thank you for choosing Lincoln Manor for your Mums care and we are delighted her and your experience was such a positive one . Your kind words are greatly appreciated and I will of course pass them on to the Lincoln Manor family.

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Review from Lesley W (Daughter-in-law of Resident) published on 13 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have just moved my mum in law into the Lincoln Manor and we are very impressed. From the first visit 8 weeks ago, the manager has been fantastic and super helpful. My mother in law commented that she feels she is in a 5 star hotel! The staff seem to all genuinely care and the planned games and
activities are varied and look brilliant. Nothing has been too much trouble. Her room is very spacious and all the furniture is top quality. This is the standard she deserves at this stage of her life and I am very happy that the Lincoln Manor had availability. Thank you.
Reply from Paul Millar, Marketing Manager at Lincoln Manor Care Home

Thank you for choosing Lincoln Manor for your Mums Care and recognising the brilliant work that goes on at our home . Your kind words are greatly appreciated and I will of course pass them on to the Lincoln Manor family.

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Review from Pauline K (Wife of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was admitted to the Lincoln Manor as an emergency from an E.A department. The care and support from all the staff were excellent, especially the manager. Unfortunately he passed away shortly after but was treated with dignity throughout his life.
On behalf of my family we would recommend
the Manor to anyone looking for care,
Reply from Paul Millar, Client Relations at Lincoln Manor Care Home

May I offer our sincere condolences on the loss of your husband . Your kind words recognising the fabulous staff team are greatly appreciated and I will of course share them with the Lincoln Manor family .

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Review from Greg W (Son-in-law of Resident) published on 27 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law has been at this home since it opened in February. He has always been very well looked after by staff members, who make up a friendly, caring and compassionate team, led by a committed manager with high expectations of the standard of care, and residents' wellbeing and independence.
We were particularly grateful when the manager and another member of staff recently went out of their way to transport my father-in-law home from our daughter's wedding as he did not want to stay to the end. Unfortunately he was taken ill at the event and the manager started to organise appropriate medical support before even getting back to the home, which meant my father-in-law received medical attention quickly. This is just one example of how staff go above and beyond to look after their residents' needs. Thank you all.
Reply from Paul Millar, Client Relations Manager at Lincoln Manor Care Home

Thank you for taking the time to review our home and recognise the outstanding service and care that the Lincoln Manor team provide . We are thrilled that your father in law is recuperating well back at the home . Your kind words are greatly appreciated and I will of course pass them on the Lincoln Manor family.

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Review from F F (Son of Resident) published on 12 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just an amazing place where they can't do enough for the residents. It's run by a manager who is so very passionate about giving residents the best life experiences. Thank you all for taking such amazing care of my mum.
Reply from Paul Millar, Client Relations at Lincoln Manor Care Home

Thank You for taking the time to review our home . It is always great to see the great work and care that the homes provide be recognised . Your kind words are greatly appreciated and I will of course pass them on to the Lincoln Manor team

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Review from S L (Son of Resident) published on 6 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff (management) are very helpful and attentive. They explain very clearly any query. I understand the access/egress to the building and we have to wait for the staff to let us in and out, but it is frustrating to wait outside.
Reply from Paul Millar, Client Relations at Lincoln Manor Care Home

Thank you for taking the time to review our home . I will of course pass on your comments regarding access to the Home Manager in order that you can pick up with her directly . Your recognition of the great work the care team provide is much appreciated .

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Review from Nigel H (Son of Resident) published on 16 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A Beautiful home and excellent staff


Mum has been well looked after since she went to the Manor home .
Her room is perfectly set up for her needs and all the facilities are close to hand and the lay out of the home works really well


Over all lovely

Reply from Paul Millar, Client Relations at Lincoln Manor Care Home

Thank you for taking the time to review our home . It is a pleasure to be able to care for your Mum and we are delighted at how she has settled in .I will of course pass your kind words on to the Lincoln Manor Team

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Review from S G (Daughter of Resident) published on 7 May 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My father has recently spent 3 weeks on respite at Lincoln Manor Care Home with a view to spending long term if he liked it.
I found the staff to be very caring and helpful, and also responsive to a few issues raised by myself. This was dealt with promptly. The staff were very good in responding to
my father's needs when he had a slight panic attack, and that was reassuring to myself.
The facilities provided were excellent, and his room also good size and catered for his needs well.
At this moment in my father's life, he doesn't feel ready for permanent residence.
Reply from Paul Millar, Marketing Manager at Lincoln Manor Care Home

Thank you fro taking the time to review our home . It was a pleasure to care for your father . Your kind words are greatly appreicated and I will of course pass them on to the Lincoln Manor family.

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Review from Beckie J (Daughter of Resident) published on 9 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
When Mum moved to the home her eating and sleeping patterns were poor. The friendly staff have helped her to settle and with a new routine she is now sleeping through the night. Her eating and appetite has improved. Care is taken to give her appropriate foods and they take the time to mash or cut food
when needed. The first few weeks are looking promising for Mum.
Reply from Paul Millar, Client Relations at Lincoln Manor Care Home

Thank you so much for taking the time to share your positive experience and kind words about Lincoln Manor . We are thrilled to hear that Mum is thriving in our care and that you feel supported and valued. Our team is dedicated to providing a warm, caring, and stimulating environment, and it's truly rewarding to know we're making a difference. We appreciate your feedback and will be sure to share your kind comments with the team.

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Review from Helen W (Daughter of Resident) published on 7 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise the staff at Lincoln Manor enough. They have all made Dad feel so welcome since he arrived and they show so much care for not only his personal and physical needs, but also his emotional well-being. His interests are very much valued and taken into account when planning activities, some
of these very personalised to him. Not only that, the home is modern, bright and stylish, making it a lovely place for residents to socialise or spend time relaxing in their own rooms.
Reply from Paul Millar, Marketing Manager at Lincoln Manor Care Home

We are so glad to hear that you feel our home is welcoming and caring. We strive to create a home-from-home environment for all our residents.Your kind words are greatly appreciated and I will of course pass them on to the Lincoln Manor family .

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Review from Andrew W (Son of Resident) published on 24 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife and I recently returned to Florida USA, after visiting Lincoln to see our 95 year old Mum, who just moved into this fabulous care home. We were truly blown away by the excellent quality of the home, and the professional caring FUN attitude from all of the team members. The facilities available
for all the residents are top notch. The food is excellent. Mums bedroom suite is adorable, and everything is brand new. The super Manager, has trained a very special team of delightful employees whom we witnessed interacting with all the residents with a caring approach and genuine interest in their duties and responsibilities.
If you are considering a place for someone you love to call home, look no further than Lincoln Manor - we feel blessed to know our Mum is getting the care and attention she deserves living there every day.
Thank you to everyone involved, we loved watching you all interact with each of the residents, especially with our Mum.
Reply from Paul Millar, Client Relations at Lincoln Manor Care Home

Many thanks for choosing Lincoln Manor for your Mum's care . We are delighted at how she has settled in . Your kind words are greatly appreciated and I will of course pass them on to the Lincoln Manor family .

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Current Review Score: 9.5 (9.476)

Overview of Review Score

The Review Score of 9.5 (9.476) out of 10 for Lincoln Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.723 for Lincoln Manor Care Home is calculated as follows: ( (110 Excellents x 5) + (24 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 141 Ratings = 4.723
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.753 Points relating to the number of positive Reviews for Lincoln Manor Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 73 registered maximum number of service users is 14.6. 11 Positive Reviews ÷ 14.6 = 0.753
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

Susan

Susan Capindale

Job Title: Home Manager Joined: 2025

With a deep-rooted passion for elderly residential care, Susan Capindale has been actively involved in the care sector for over 20 years. Her journey began with volunteering at care homes during school holidays, evenings, and weekends, which sparked her dedication to care. After studying Health and Social Care, Susan pursued a full-time career, driven by her desire to make a meaningful impact on the lives of residents.
In 2013, Susan progressed to the role of Registered Manager, achieving her Level 5 in Leadership and Management. Her commitment to continuous learning led her to join the Lincolnshire community as a Falls Ambassador and Safeguarding Ambassador, roles that have strengthened her ability to enhance residents’ well-being and safety. Susan’s efforts have been recognised, as she was named a Care Home Manager finalist for the Lincolnshire Care Association Managers Award in both 2018 and 2022.
Susan is dedicated to providing high-quality, person-centred care in a homely environment where residents are treated with dignity and respect. Outside of her professional role, she cherishes time with family and friends and has a passion for horses. Susan enjoys riding her ex-racehorse and spending time at the stables, finding joy and relaxation in the experience.

Frequently Asked Questions about Lincoln Manor Care Home

What types of Care is Lincoln Manor Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Lincoln Manor Care Home have?

There are 73 Single Rooms.

What are the Facilities & Services at Lincoln Manor Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lincoln Manor Care Home to the centre of Lincoln?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lincoln Manor Care Home to verify any information. View our terms and conditions. Lincoln Manor Care Home has an Enhanced Service - more info.