The St Mary's Group in East Riding of Yorkshire | 4 Care Homes

Review of
St Mary's Lodge Care Home
from Vicki V (Daughter of Resident) published on 26 August 2025 Submitted via Website • Report

Overall Experience

I did my homework to find the perfect home for mum and absolutely found it. The staff are amazing...they are happy, full of fun, a close team who really care...evident as soon as you walk in the lovely immaculate building which has the freshness of a hotel rather than a home.
It amazes me how the staff

are always giving 100% in what is clearly a difficult emotional and taxing job to do.
It is an agonising decision to move your loved one out of their home when you know it's the right thing to do so it's so important you get it right.
I absolutely did !

Reply from Paul Millar, Client Relations at St Mary's Lodge Care Home

Many thanks for choosing St Mary's Lodge for your Mum's care and taking time to recognise the fabulous team . I will of course pass on your beautiful sentiments to the St Mary's lodge family .

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Review of
St Mary's Lodge Care Home
from Paul B (Son of Resident) published on 21 August 2025 Submitted via Website • Report

Overall Experience

I moved my mum into St Mary's Lodge in January following the loss of my step father. They had had a live-in carer but it became too difficult for her to remain at home without her "rock". I visited several care homes before choosing St Mary's Lodge because my mother suffers from both vascular dementia

and severe mobility problems. Within days mum kept repeating that she couldn't be in a nicer place. She loves her room and the staff are all just so friendly. When I compare her care situation to my friends' parents it's clear that she and I are very fortunate to have found a room at the Lodge. Mum's happier than she has been for while and I know that she's getting the best care possible. A huge thank you to all the care team!

Reply from Paul Millar, Client Relations at St Mary's Lodge Care Home

Thank you for choosing St Mary's Lodge for your Mums care . We are delighted how she has settled in and become a part of the homes daily life .Your sentiments are greatly appreciated and I will of course pass them onto the St Mary's Lodge family

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Review of
St Mary's Riverside
from Susan C (Friend of Resident) published on 19 August 2025 Submitted via Website • Report

Overall Experience

Having visited many care homes previously, this is home goes above and beyond with everything, even the car park.
The greeting you receive when you arrive, always smiling happy.
Big open areas, floor to ceiling windows and doors, so many activities varying day to day.
the luxurious soft furnishings,

the dining room all white table cloths with polished cutlery,with plenty of room at the table, ( not squashed in) looking out into the garden
All food is cooked fresh on the premises,
The laundry is also done in house, hair and beauty room, a lounge area for visiting family and friends Every theme day is catered for, remembrance, St George, Yorkshire etc.
I can't say enough positives, and haven't found anything negative.
The care, compassion, respect, support and professionalism is a credit to all involved in caring for my friend
I laugh with the staff and say I'm going to book myself in.
It's the best I've seen.

Reply from Amanda Dillon, Business Manager at St Mary's Riverside

Awww, thank you, we're going to miss seeing you in the home. LB is hoping you're still going to bring her in her ginger shots! So pleased your experience has been so positive, it's good to know we can help to make a difference. xx

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Review of
St Marys Chanterlands Care Home
from Jane W (Daughter of Resident) published on 1 August 2025 Submitted via Postal Card • Report

Overall Experience

My mother has a lovely room & bathroom, which is kept clean & tidy for her. The care given by EVERY member of staff is incredibly cheerful, helpful, polite & very caring (from management to domestic). The food is fresh, appetising & nutritious. Strict security levels are observed at all times. All staff

are polite to visitors and nothing seems too much trouble for them (all of them). The management team answer all questions and are an enormous help to nervous newcomers & their families

Reply from Paul Millar, Client Relations at St Marys Chanterlands Care Home

Thank you for taking the time to review our home and recognising the great care and service that St Mary's Chanterlands provide . Your kind words are greatly appreciated and I will of course pass them on to the "Chants" team.

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Review of
St Mary's Care Centre
from G P (Friend of Resident) published on 28 July 2025 Submitted via Postal Card • Report

Overall Experience

On the 9th of July I came to visit a friend.
From the moment I walked in the door I was greeted with a smile from a very lovely lady in reception. A very, very clean home. No smells, lovely gardens kept nice and tidy. All staff were very nice.

Reply from Paul Millar, Client Relations at St Mary's Care Centre

Thank you for taking the time to review our home and recognise the great service that the St Mary's Care Centre team provide . We look forward to seeing you again soon.

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Review of
St Marys Chanterlands Care Home
from Judith T (Mother of Resident) published on 22 July 2025 Submitted via Website • Report

Overall Experience

What a lovely place the staff go above and beyond to help mum and family. Mum was on end of life care at St Mary's chants Ave. The staff were fantastic so friendly popping in a out her room 24-7 made sure she was comfortable all the time. We visited nearly every day me or my sister. Dad did every day.

Everyone of the staff was fantastic carers kitchen staff the girls who did the clothes etc washing a big thank you to one lady who helped us a lot and the staff who guided me through stuff I asked they know who they are thank you. a big massive thank you to one man your doing a fantastic job keep going we as a family really appreciated every thing you have done for us x

Reply from Paul Millar, Client Relations at St Marys Chanterlands Care Home

Thank you for taking the time to review our home and recognise the compassion and care the St Mary's Chanterlands staff provide . Your kind words are greatly appreciated and I will of course share them with the team

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Review of
St Marys Chanterlands Care Home
from Ray B (Son of Resident) published on 17 July 2025 Submitted via Postal Card • Report

Overall Experience

From the first moment we were shown around we were very impressed with the whole set up. The quality of the building and facilities is 1st class, the cleanliness is of the highest standard. One lady was amazing with her support and knowledge and the way she worked with the council to help them arrange

the financial side was brilliant. The move for mum into the home was very smooth and completely stess free. Mum has settled in wonderfully well and is very very happy there. Thank you so much for everything.

Reply from Paul Millar, Client Relations at St Marys Chanterlands Care Home

Thank you for choosing St Mary's Chanterlands for your Mum's care and taking time to review our home . We are delighted how Mum has settled in .Your kind words are greatly appreciated and I will of course pass the onto the St Mary's Chanterlands family .

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Review of
St Marys Chanterlands Care Home
from Joanne G (Granddaughter of Resident) published on 25 June 2025 Submitted via Website • Report

Overall Experience

My nana came to stay here as end of life care, the staff across the board where excellent, they gave my nana everything she needed and more, she ended her days in comfort and pain free, they kept in touch about everything and all my nanas needs was met, I cannot thank the staff enough and for the manager

for doing all she could to get her in from hospital as quick as she did, when we was worried about how slow the hospital was to move her. We as a family cannot thank st marys enough xx

Reply from Paul Millar, Client Relations at St Marys Chanterlands Care Home

We are so sorry for your loss . Many thanks for taking the time to review our home during this difficult time . Your kind words are greatly appreciated and I will of course pass them on to the St Marys Chanterlands team .

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Review of
St Mary's Riverside
from Jacqueline H (Friend of Resident) published on 20 June 2025 Submitted via Website • Report

Overall Experience

Trying to find a fault with this care home .can't find one .it is such a lovely place to live .open and welcoming .my friend has been living there for about 3 yrs and loves it .staff are so professional and then so friendly ..open door policy .Nothing is too much trouble for staff even offering you

a meal as well if you happen to be there over meal times .

Reply from Amanda Dillon, Business Manager at St Mary's Riverside

We always appreciate such thoughtful words regarding the home and staff. Our relatives and friends are part of our Riverside community as much as our residents. Thankyou for your review. It is heartwarming to hear such kind words.

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Review of
St Marys Chanterlands Care Home
from Pam L (Daughter of Resident) published on 6 June 2025 Submitted via Website • Report

Overall Experience

For our family, the most important quality in any form of dementia care is kindness. Whether my mum is engaging with someone cleaning her room, or getting her dressed, she is constantly telling me that everyone is very kind. Within a week or two, everyone knew her name (and mine) which was very reassuring.

The senior nurses are very professional and helpful and have a deep understanding of dementia. Paramedics visit every week and a Pharmacist calls to discuss changes in medication - these services are excellent. They are two individuals in charge of activities who have endless enthusiasm, recently introducing a series of raised containers for vegetables and some flowers. The home dog is loved by all. A suggestion for improvement, is that there should be access to a minibus for outings. This would be a very important addition to the mental well-being of residents who call St Marys their home.

Reply from Paul Millar, Client Relations at St Marys Chanterlands Care Home

Thank you for taking the time to review our home . We really appreciate you recognising the great work and quality of care that the St Marys Chanterlands team provide . I will of course pass on your kind words to the St Marys family.

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Review of
St Mary's Lodge Care Home
from Alexandra H (Daughter of Resident) published on 27 May 2025 Submitted via Website • Report

Overall Experience

My Dad has been a resident at St Mary's Lodge for the last 2 months having been a resident in a specialist unit for nearly 2 years, I cannot thank the team enough for treating my dad with care, dignity and compassion from the moment he/ we arrived!! He has a very cruel type of Dementia and has many

other health issues going on. The team has gone above and beyond to make sure his needs are met in every way possible. The home is always immaculate ,food is super, the atmosphere is warm and lovely, the team create this, always working to make sure all the residents have the highest level of care, I know my dad feels settled and happy and is having so many more Lucid moments than he has had in the last years, this is only down to how settled and cared for he feels. The manager and her team are a total credit to the care group. All of the above has given my family a much needed sense of relief that he is in the best place possible. Thankyou all

Reply from Paul Millar, Client Relations at St Mary's Lodge Care Home

Thank you for choosing St Marys Lodge and taking the time to recognise the amazing care that the team provide . It is a privilege to care for your Dad, Your kind words are greatly appreciated and I will of course pass them on to the St Marys Lodge family .

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Review of
St Mary's Riverside
from Sue C (Respite Resident) published on 27 May 2025 Submitted via Website • Report

Overall Experience

My stay has been a very positive experience. All staff are very welcoming and can't do enough for you. My health has improved a lot whilst staying here. The staff encourage you to push yourself without pushing you too far. They are always there to help you.

Reply from Amanda Dillon, Business Manager at St Mary's Riverside

Thank you so much for your kind review, it's a pleasure to have you in the home and we're pleased to have supported you in getting you back on your feet. Onwards and upwards xx

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Review of
St Mary's Care Centre
from Hayley H (Friend of Resident) published on 14 May 2025 Submitted via Postal Card • Report

Overall Experience

From the first time I contacted St Mary's about care for my friend, we have encountered consistent kindness, professionalism and care with compassion and dignity. St Mary is extremely well led and the carers are experienced and delivered personal care with skill and kindness to our friend. As friends

we felt welcome and could contribute to her care still. Thank you everyone.

Reply from Paul Millar, Client Relations at St Mary's Care Centre

Thank you for taking time to recognise the great service and care the staff at St Marys Care Centre provide . Your kind words are greatly appreciated and I will of course make sure they are communicated to the team .

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Review of
St Mary's Care Centre
from P W (Son of Resident) published on 13 May 2025 Submitted via Postal Card • Report

Overall Experience

The care given to my mother has been fantastic. I couldn't have asked for any more. The carers and the staff have been brilliant with nothing too much trouble.
My mother being in St Mary's really gave us peace of mind and we know she was being cared for with the utmost respect and dignity. I would

not hesitate to recommend St Mary's to anyone!

Reply from Paul Millar, Client Relations at St Mary's Care Centre

Thank you for choosing St Mary's Care Centre for your mother . It is always nice for the team to be recognised for the great service and care that they provide and giving your family peace of mind . Your kind words are greatly appreciated and I will of course pass them on to the St Mary's care centre family.

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Review of
St Marys Chanterlands Care Home
from M M (Daughter of Resident) published on 6 May 2025 Submitted via Postal Card • Report

Overall Experience

The senior carer has a really good perspective ideas on how to best care for my mother. She has a great relationship with her too. In fact all the carers are lovely.

Reply from Paul Millar, Marketing Manager at St Marys Chanterlands Care Home

Thank you for taking the time to review our home . It is always appreciated when our care teams are recognised for the great service they provide . Your kind words are greatly appreicated and I will of course pass them on to the St Marys Chanterlands family

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Review of
St Marys Chanterlands Care Home
from J B (Daughter of Resident) published on 17 April 2025 Submitted via Postal Card • Report

Overall Experience

Excellent care, Mum's really happy here. Lovely rooms, all ensuite. We feel we can live our lives with our family at home knowing Mum's getting the best care. The only thing Mum would change is the standard of food more of a variety for nursing residents but what makes the home is the staff. They are

all amazing and helpful, from management to cleaners.

Reply from Paul Millar, Client Relations at St Marys Chanterlands Care Home

Thank for your kind and constructive review . We are delighted to care for your Mum and we are so happy that you feel she is well looked after. At St Mary's Chants we pride ourselves in the fact that we embrace a person-centred approach to care and everyone is looked after as an individual. The team will be delighted with your thoughts of how well we are doing to support Mum . Thank you.

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Review of
St Marys Chanterlands Care Home
from A M (Daughter of Resident) published on 15 April 2025 Submitted via Website • Report

Overall Experience

It's been a few months now and only finding the strength to write this after my dads passing last October 2024, I definitely found the home understaffed and actually found my dad left alone for a number of hours and not monitored as much as he should of been, I think the last visit was actually devastating

as he had COPD and it took all day to call for a dr and when I got to the home at 6pm not even an ambulance had been called (which should of been called ) it took another 3 hrs and sadly my dad passed away, not the best experience we have had with the home especially the manager she has no empathy at all wouldn't have any other members of my family go in this home I do actually know when the home was the original one located at the front it was better , but when they had the big one built at the back of the old one they changed most of the staff and this was not good.

Reply from Paul Millar, Client Relations at St Marys Chanterlands Care Home

We are truly sorry for your loss and send our sincere condolences to you and your family. We were saddened to hear that your experience did not meet your expectations, particularly during such a difficult time. While the care your father received was reviewed through the appropriate safeguarding process and no concerns were upheld, we understand this does not ease your grief. We are always open to discussing concerns further and deeply regret that your lasting impression was not one of comfort and support. With sympathy,

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Review of
St Mary's Care Centre
from Carole W (Respite Resident) published on 9 April 2025 Submitted via Postal Card • Report

Overall Experience

I was warmly greeted when I first arrived at Saint Mary's. Since then all the staff have been very friendly and attentive. Nothing was too much trouble, which I really appreciated. My grateful thanks to all at Saint Mary's. Thank you.

Reply from Paul Millar, Client Relations at St Mary's Care Centre

Thank you so much for your kind and thoughtful review! We are truly delighted to hear that you and your family member had such a positive experience at St Marys Care Centre. It's wonderful to know that our team's dedication and care are making a difference. We appreciate you taking the time to share your feedback, and we're glad we could provide a safe and caring environment. We hope to see you again soon!

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Review of
St Mary's Care Centre
from L G (Sister of Resident) published on 3 April 2025 Submitted via Postal Card • Report

Overall Experience

We have found st Mary's to be an excellent care home. Everyone is friendly and helpful with plenty of activities for the members to enjoy.

Reply from Paul Millar, Marketing Manager at St Mary's Care Centre

Thank you for taking time to review our home . Your kind words are greatly appreciated and I will of course pass them on to the Care Team .

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Review of
St Mary's Care Centre
from M S (Wife of Resident) published on 2 April 2025 Submitted via Postal Card • Report

Overall Experience

My husband had a massive stroke in June 2024 and I have visited him every day since. St Mary's care is the best he has had in all that time, they really so want to see him able to stand on his paralysed right leg and be more independent, again, they even let me be with him night and day on our 69th

wedding anniversary last night. Wonderful care from a second family. My husband's right hand is still useless, he cannot write.

Reply from Paul Millar, Marketing Manager at St Mary's Care Centre

Thank you for choosing St Marys Care Centre for your husbands care. It is a privilege to be able to care for him and we too look forward to your daily visits . Your kind words are greatly appreciated and I will of course pass them on to the St Marys family

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Care Homes Owned by The St Mary's Group in East Riding of Yorkshire

The St Mary's Group Locations in East Riding of Yorkshire (4)

The St Mary's Group Reviews in East Riding of Yorkshire (215)

St Mary's Lodge Care Home

St Mary's Lodge Care Home

St Mary's Riverside

St Marys Chanterlands Care Home

St Mary's Care Centre

St Marys Chanterlands Care Home

St Marys Chanterlands Care Home

St Marys Chanterlands Care Home

St Mary's Riverside

St Marys Chanterlands Care Home

St Mary's Lodge Care Home

St Mary's Riverside

St Mary's Care Centre

St Mary's Care Centre

St Marys Chanterlands Care Home

St Marys Chanterlands Care Home

St Marys Chanterlands Care Home

St Mary's Care Centre

St Mary's Care Centre

St Mary's Care Centre

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