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Care Home Owned by The St Mary's Group in North Yorkshire

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by The St Mary's Group in North Yorkshire

Only the locations & reviews in North Yorkshire for The St Mary's Group are showing below.

View the details of all 8 locations (with 377 reviews) owned by The St Mary's Group

The St Mary's Group Locations in North Yorkshire (1)

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1 Care Home owned by The St Mary's Group in North Yorkshire
Castle Grange

16A Dean Road, Scarborough YO12 7SN 

9.9 57 reviews
"We discovered Castle Grange by chance but from the first look round to assess for mum we were impressed. The staff were friendly, helpful &…"   Read all 57 reviews
Location Type Care Home

Welcome to Castle Grange Residential Care Home, Scarborough A warm and welcoming residential care home in the heart of this bustling seaside town, offering a relaxing and social environment for residents. The home is designed to provide the highest… Read more about Castle Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 86 Rooms from £1,375 / week

The St Mary's Group Reviews in North Yorkshire (57)

9.8

The St Mary's Group has a Group Review Score of 9.8 (9.764) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The St Mary's Group must have a Review Score.

Overall Experience
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Date Published
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Reviewer Connection to The St Mary's Group
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Review of

Castle Grange

from S H (Daughter of Resident) published on 2 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We discovered Castle Grange by chance but from the first look round to assess for mum we were impressed. The staff were friendly, helpful & the room available was lovely, the patio doors to her own garden space perfect as she likes quiet time. The transition to the doctors the home uses was quick &
we are reassured she has help when needed. Having mum so well cared for has allowed myself & the family to trust she is safe, warm, supported & she is eating well so we can visit & enjoy a cuppa with her.
Reply from Paul Millar, Client Relations at Castle Grange

Thank you for choosing Castle Grange for your Mum's Care and taking the time to recognise the fantastic care and service the Team provide . Your kind words are greatly appreciated and I will of course pass them on to the Castle Grange team.

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Review of

Castle Grange

from J S (Daughter of Resident) published on 26 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is socialised, engaged & happy. Mum is safe.
I am relieved & grateful.
Reply from Paul Millar, Client Relations at Castle Grange

Thank you for taking the time to review our home . I will of course pass on your kind words to the Castle Grange team .

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Review of

Castle Grange

from K V (Daughter of Resident) published on 22 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Castle Grange is a lovely home, the staff are so friendly and we really enjoy visiting, we bring our Grand daughter who is very popular with everybody residents and staff! The home is beautifully furnished.
Reply from Paul Millar, Client Relations at Castle Grange

Thank you for your kind words .We're delighted that you have recognised the home team . You're always welcome at Castle Grange and you are 100% correct about how popular your grand daughter is with both residents and staff .

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Review of

Castle Grange

from Carolyn T (Daughter of Resident) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Castle Grange is purpose built, beautifully furnished and extremely well kept. I couldn't have found a better place for my mother to live.
However it is the staff at all levels - administration, domestic, catering, care and management, who make CG outstanding. Residents are treated with warmth, compassion
and respect. The staff know the individuals by name, know their individual needs and foibles, and are ready with a hug when needed.
I wish that second floor residents were able to be included in the various activities more frequently, however appreciate that individual needs in this regard are especially demanding and that this is not always possible to achieve without significant disruption to staffing requirements etc.
Reply from Paul Millar, Client Relations at Castle Grange

Thank you for taking the time to review our home , in particular recognising the amazing care and service that the home team provide . Your kind words are greatly appreciated and I will of course pass them on to the Castle Grange family

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Review of

Castle Grange

from S S (Daughter of Resident) published on 21 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Castle Grange care home for almost a year, after a major fall and admission to hospital for surgery. It was a relief to find Castle Grange were able to take care of mum and enable her to have excellent care, after the traumatic time in hospital. The staff are excellent,
very caring and hard working and mum has settled in and is comfortable and making friends. The home is well run, spotlessy clean and nothing is too much trouble. Living so far away, it is a weight off my mind knowing that mum is receiving a high quality of care, is safe and content.
Reply from Paul Millar, Client Relations at Castle Grange

Thank you for choosing Castle Grange for your Mum's care and recognising the brilliant care and service that the home team provide .Your kind words are greatly appreciated and i will of course pass them on to the Castle Grange family

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Review of

Castle Grange

from Christopher H (Son of Resident) published on 21 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum who has dementia, has lived at Castle Grange in Scarborough for more than 3 years.
Whilst there appears to be a high staff turnover, the care provided is first rate whilst the patience of the staff appears limitless. They are also always friendly and helpful when I visit.
The purose built
building is modern and well maintained
Reply from Paul Millar, Marketing Manager at Castle Grange

Thank you for taking the time to review our home and recognising the excellent care and service the home team provide . Your kind words are greatly appreciated and I will of course pass them on the Castle Grange family.

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Review of

Castle Grange

from Sharon R (Daughter-in-law of Resident) published on 31 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The 5 stars applies to over a year my mother in law has been living at Castle Grange. She is 94 and has dementia, we are delighted that we found Castle Grange.
Their standard of care is first class;
The food is of high standard
The activities are well organised and on a daily basis
The decor is
very tasteful and smart
The cleanliness of the rooms and public areas is again of a high standard


I like the way the staff speak to the residents, always time to listen, patient, kind and caring, likewise with visiting families.


It is such a relief to have found such a wonderful place for my mother-in-law.

Reply from Paul Millar, Client Relations at Castle Grange

Thank you for taking the time to review our home and recognise the fabulous care and service that the Castle Grange team provide .Your kind words are greatly appreciated and I will of course pass them on to the Castle Grange family .

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Review of

Castle Grange

from S T (Wife of Resident) published on 6 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has had 18 months of wonderful care in Castle Grange. A lovely place for all residents and a pleasure to visit.
It was a special birthday for my husband yesterday (90 years) and I felt lonely, visiting alone, but come afternoon, happy smiling staff brought balloons and a chocolate cake
with candles and everyone sang 'Happy Birthday'! It was like being with a family. Respect and love always shown to all residents.
Reply from Paul Millar, Client Relations at Castle Grange

Thank you for taking the time to review our home and Many Happy Returns to your husband. We're delighted you both enjoyed his birthday afternoon. Your kind words are greatly appreciated and I will of course pass them on to the Castle Grange family.

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Review of

Castle Grange

from Wesley W (Son of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mum moved into Castle Grange Care Home, she has been made to feel welcome, and most importantly, feel safe. All the staff do a great job, from taking her to activities like gardening to getting her the countless cups of tea she asks for. Everywhere is lovely and clean. Communication between
the care home and me is brilliant, and I always feel welcome on my visits to my mum, by all of the staff. As her son, I can now relax when I am not with her, as I know she is in good hands, getting the care she needs.
Reply from Paul Millar, Client Relations at Castle Grange

Thank you for taking the time to review our home. We are delighted that the service and care provided by the team give you and your family peace of mind. You're always welcome at Castle Grange and we look forward to seeing you soon.

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Review of

Castle Grange

from R B (Son of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Home and room very well presented. Staff very pleasant and helpful. I personally am very happy that my mum has this as her home. The care and attention is obvious everywhere. I have already recommended Castle Grange to my friends.
Reply from Paul Millar, Client Relations at Castle Grange

Thank you for your review and recommendation. They are much appreciated, I will of course pass on your kind words to the Castle Grange team.

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Review of

Castle Grange

from Sonia M (Wife of Resident) published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a most amazing care home. The staff go beyond and above their duties at all times. I feel so lucky that my husband got a room here. Even if it is only for a short term. I have been made very welcome when I visit him. The main thing when I leave, knowing he is in a very superb place. His health
is so much improved since he arrived here. Well done to all of the hard working management and staff. Keep the good work up. A million thanks for all that you do, every single day.
Reply from Paul Millar, Client Relations at Castle Grange

Thank you for taking the time to review our home . It is a pleasure to care for your Husband and we are thrilled that having him in our care is providing peace of mind for you and your family . Your kind words are greatly appreciated and I will of course pass them on to the Castle Grange family

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Review of

Castle Grange

from S T (Daughter of Resident) published on 18 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really pleased with all staff. All very approachable and welcoming. They are taking very good care of my mum. Home is well run and facilities are really well thoughtout and clean. Staff are very aware of my mum's needs and act quickly if anything new arises that needs attention.
Reply from Paul Millar, Marketing Manager at Castle Grange

Many thanks for taking the time to review our home. It is a pleasure to care for your Mum. Your kind words are greatly appreciated and I will of course pass them on to the Castle Grange family.

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Review of

Castle Grange

from G F (Daughter of Resident) published on 16 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I will be eternally grateful to all the staff at Castle Grange for the kindness and care they showed towards my mother. She was with them for over 3 years with advancing Alzheimer's and, due to the disease, had some difficult moments which they always handled with understanding and compassion.
They
cared for her at the end of her life with so much tenderness, I was blown away.
Thank you all so much.
Reply from Jackie Brook, Care Relationships at Castle Grange

Thank you so much for your kind words and for taking the time to share your experience with Castle Grange. It means the world to our team to know that the care and compassion we strive to provide made a positive difference during your mother's time with us. Supporting residents with advancing Alzheimer's can be challenging, but it's a privilege to provide care, comfort, and understanding, especially during such tender moments. Knowing that we could make her final years and days as peaceful and dignified as possible is deeply rewarding for our team. Thank you again for your heartfelt gratitude-it is truly appreciated and will be shared with everyone at Castle Grange.

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Review of

Castle Grange

from B R (Son of Resident) published on 25 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Castle Grange Care Home has been exemplary in every way. Dad was in the home for only a short time, but in that time he blossomed. All the staff were incredible, obviously the care team, but also management admin, catering, maintenance - all were so kind and caring of dad's needs. Wonderful in every
way - we just wish dad had lived longer to enjoy it all.
Reply from Jackie Brook, Care Relationships at Castle Grange

Thank you sincerely for your beautiful words about Castle Grange Care Home. It means so much to our entire team to know that your father felt cared for, and we're honoured to hear that he blossomed during his time with us.We believe that exceptional care comes from every member of our team, from the care staff to catering, maintenance, and administration. We're touched that this commitment made a difference to your father and brought comfort to you and your family.

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Review of

Castle Grange

from D L (Son of Resident) published on 19 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent care home, and the staff was extremely supportive of my Mother who was a resident. The staff took care to make her needs are met and put up with her moments!
Towards ourselves always helpful and makes us all very welcome even if we did have to pay £1 for a cup of tea!
Reply from Jackie Brook, Customer Relationships at Castle Grange

Thank you for your kind review of Castle Grange Care Home. We're delighted to hear that our staff provided excellent support and care for your mother, ensuring her needs were met with patience and understanding. We're also glad you felt welcomed by our team. Your feedback about the tea is noted with a smile!

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Review of

Castle Grange

from Peter A (Son of Resident) published on 16 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
So far as I can see from my visit and discussions with the user, all the service options are classed as excellent, with the exception of value for money, I cannot comment on that as I have no other experience to compare it with.
Reply from Jackie Brook, Care Relationships at Castle Grange

Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our service options to be excellent during your visit and discussions. We appreciate your honesty, and we're here to ensure that our services consistently meet your expectations. If you have any further questions or need assistance, please don't hesitate to reach out to us.

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Review of

Castle Grange

from N T (Husband of Resident) published on 10 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care for my wife has been exemplary since she was admitted in November 2023. So grateful to all. She has needed extra care due to becoming bedridden after surgery and the love and care of Castle Grange has been a reason for her and me to find strength.
Reply from Jackie Brook, Care Relationships at Castle Grange

It's rewarding to hear about your wife's positive experience with the care at Castle Grange. We're dedicated to providing compassionate support to our residents and their families, especially through challenging times. Your acknowledgement and gratitude mean the world to us. Thank you for placing your trust in our team.

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Review of

Castle Grange

from K H (Daughter of Resident) published on 10 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Castle Grange for a while now and is happy and content. The staff and facilities are excellent and give us as a family that she is well looked after and safe.
Reply from Jackie Brook, Care Relationships at Castle Grange

We're honoured to receive your review and to know your mum is happy and content at Castle Grange. Ensuring the well-being and safety of our residents is our utmost priority, and it's heartwarming to hear that we're providing peace of mind for your family. Thank you for trusting us with her care.

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Review of

Castle Grange

from Amanda H (Niece of Resident) published on 28 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Pie and pea evening with live music. My aunty has only recently moved into Castle Grange. Was a delight to be able to eat a meal and enjoy the evening with live music with her. Nothing is too much trouble for the staff, they go above and beyond. It feels like home from home. Please can we have more
wonderful social evenings.
Reply from Jackie Brook, Care Relationships at Castle Grange

Thank you for your lovely review! We're thrilled to hear that you and your aunty enjoyed the Pie and Pea evening with live music. It's our pleasure to create a home-like atmosphere where everyone feels welcome and cared for. Your feedback is invaluable, and we look forward to organising more delightful social evenings. Thank you for being part of the Castle Grange family.

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Review of

Castle Grange

from Iris H (Daughter-in-law of Resident) published on 14 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found that the care my mother-in-law is receiving is excellent. The home is friendly and the facilities are that of a five-star hotel. Her room is beautiful and she could not wish for more. Singers, quizzes and other activities such as crafts take place every week. I could not wish for a better
place for her to spend her last years - she is now 96 years old.
Reply from Jackie Brook, Care Relationships at Castle Grange

Thank you for your lovely review of Castle Grange Care Home! We're thrilled to hear your mother-in-law is enjoying excellent care and finds our facilities akin to a five-star hotel. It's a privilege to be part of her journey, and we're committed to making her stay comfortable and enriching. Thank you for choosing us!

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Awards / Recognitions (1)

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