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Castle Grange

16A Dean Road, Scarborough, North Yorkshire YO12 7SN
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Castle Grange, Scarborough
Castle Grange, Scarborough
Castle Grange, Scarborough

Welcome to Castle Grange Residential Care Home, Scarborough

A warm and welcoming residential care home in the heart of this bustling seaside town, offering a relaxing and social environment for residents.

The home is designed to provide the highest quality of care while promoting independence and well-being.

A Place to Call Home

Featuring 86 well-appointed and comfortable rooms, Castle Grange provides a safe and supportive setting where residents can enjoy a fulfilling lifestyle. The...  

Care Provided by Castle Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 86 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £945From £1,000
Residential Dementia CareFrom £994From £1,100

Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.

Contact Castle Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Nicola Horbury(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Last Refurbishment: 2019
  • Number of floors: 4

Room Information

  • Single Rooms (86)
  • Single Rooms with ensuite Wet Room (86)

Visiting

  • Visitors always welcome.

Parking

  • Large Free Car park on site.

Castle Grange Reviews (69)

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9.6

Castle Grange has a Review Score of 9.6 (9.613) out of 10, based on 26 reviews in the last 2 years. Over all time Castle Grange has 69 reviews.

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Showing 69 reviews matching selected criteria
Review from T W (Daughter of Resident) published on 26 October 2022 Submitted via Postal Card
Overall Experience

After Mum was having problems in her last care home we moved her to Castle Grange Care Home. We could not be happier with the facilities and care Mum receives. She is treated with dignity, staff spend time with her and the care she gets is exceptional. Mum has dementia and since moving to Castle Grange, Mum seems to have "come back" to her normal self, she is happy and having fun. She has her hair done, generally thoroughly enjoying herself and loves her room and food. She remarks it's like being in a posh hotel and, if in doubt, do not hesitate to place your loved one in this beautiful home.

Reply from Paul Millar, Marketing Manager at Castle Grange

Many thanks for taking the time to review our home. It is our pleasure to care for your mum and are delighted at how she has settled in. Your kind words are greatly appreciated and I will of course pass them on to the manager and the Castle Grange family.

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Review from Linda L (Daughter of Resident) published on 21 October 2022 Submitted via Postal Card
Overall Experience

Due to long travel distance, we arrived at a time normally assumed to be out of hours. Despite this, the management and staff were most hospitable towards us and my mother. My mother was in exceptionally good spirits and the healthiest and happiest we have seen her in many years. Our grateful thanks to the management and staff.

Reply from Paul Millar, Marketing Manager at Castle Grange

Dear Linda, many thanks for taking the time to review our home. It is our pleasure to care for your mum and are delighted at her progress with us. Your kind words are greatly appreciated and I will of course pass them on to the manager and the Castle Grange family.

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Review from Catherine M (Sister of Resident) published on 30 June 2022 Submitted via Postal Card
Overall Experience
Castle Grange Care Home is a wonderful care home. The building is new, modern and very well appointed. It has a good atmosphere, and a good reputation and the residents seem happy, and well looked after. The food and entertainment are good. The staff are friendly and caring and do their best for residents.

Covid has been very difficult for all, and the only points I would make are that communication between staff and residents' families could be better, and one safeguarding issue wasn't fully investigated.

Reply from Paul Millar, Marketing Manager at Castle Grange

Dear Catherine, many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service. I have raised your point regarding the safeguarding issue with the home manager and she would appreciate it if you could contact her to discuss further.

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Review from David D (Brother of Resident) published on 28 June 2022 Submitted via Postal Card
Overall Experience

My brother found it initially strange after living alone for so long, however, once he got used to the people he soon settled in. He finds the staff helpful and friendly.

Reply from Paul Millar, Marketing Manager at Castle Grange

Dear David, many thanks for taking the time to review our home. It is our pleasure to care for your brother and are delighted he was able to settle in so quickly. Your kind words are greatly appreciated and I will of course pass them on to the manager and the colleagues at Castle Grange.

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Review from Paul B (Relative of Resident) published on 18 June 2022 Submitted via Postal Card
Overall Experience

Staff and home 100%.

Reply from Paul Millar, Marketing Manager at Castle Grange

Dear Paul, many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service. I will of course pass this on to the manager and the Castle Grange team.

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Review from D L (Daughter of Resident) published on 18 June 2022 Submitted via Postal Card
Overall Experience

Extremely happy with my dad's stay for five days in May. I could not fault one thing. His room was light, clean and a good size. Lovely touch adding his photo on his door. I had good peace of mind knowing he was in good care and hands while I was working long hours. The staff on the top floor dealt with him well. I really cannot thank you enough for everything. Thank you from the bottom of my heart.

Reply from Paul Millar, Marketing Manager at Castle Grange

Dear D. Many thanks for taking the time to review our home. It was our pleasure to care for your father and we are delighted that it gave you peace of mind. Your kind words are greatly appreciated and I will of course pass them on to the manager and the Castle Grange family.

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Review from Eileen H (Sister of Resident) published on 10 June 2022 Submitted via Postal Card
Overall Experience

I think you can tell by my ratings just what I think of Castle Grange Care Home. When I first saw my brother, it was in Covid in a room with a screen, he was brought in, in a wheelchair by a carer, he was so thin, I could not understand what he tried to tell me, I went into shock, how could this happen in this day and age? Now my brother has recovered with all the care and dedication from all the staff and all who work there. It has been like a miracle. This care home should be the flagship for Scarborough.

Reply from Paul Millar, Marketing Manager at Castle Grange

Dear Eileen, many thanks for taking the time to review our care home. It is our pleasure to care for your brother and are delighted with the improvements he has made. Your kind words are really appreciated and I will of course ensure that they are passed on to the manager and the Castle Grange team.

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Review from T H (Son of Resident) published on 8 June 2022 Submitted via Postal Card
Overall Experience

Visiting the care home only provides limited time for providing any accurate review of standards however, from my experience of employee contact and accommodation, I would rate this care home as excellent. This is an example of how care homes should be.

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Review from G B (Son of Resident) published on 8 June 2022 Submitted via Postal Card
Overall Experience

Our mother started her stay at the Castle Grange Care Home two years ago at the height of the Covid pandemic. Myself and our family have nothing but the highest praise and gratitude to the staff who have been amazing through very difficult and stressful circumstances. Our mother could not have received any better care and continues to benefit from the highest care and standards.

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Review from Wendy L (Daughter of Resident) published on 30 May 2022 Submitted via Website
Overall Experience

Mum has just started living at Castle Grange Care Home because she has Alzheimer’s. The home is well run, spotlessly clean, always welcoming and has excellent facilities. The management and staff are very professional, caring and friendly and nothing has been too much trouble for them in getting Mum settled in. As a family, we feel we could not have found a better place for Mum to be and we would highly recommend Castle Grange.

Reply from Paul Millar, Marketing Manager at Castle Grange

Dear Wendy, many thanks for taking the time to review our home. It is our pleasure to care for your mum and are delighted that she has settled in so well. Your kind words are greatly appreciated and I will of course pass them on to the manager and the colleagues at Castle Grange.

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Review from David W (Son of Resident) published on 3 May 2022 Submitted via Postal Card
Overall Experience

My mother was at Castle Grange for eighteen months, I can only praise the care my mother had from all the staff. The home itself was immaculate. All the bedrooms and public areas were beautifully furnished and well kept. I would recommend this care home to anyone.

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Review from Cynthia C (Sister of Resident) published on 21 April 2022 Submitted via Postal Card
Overall Experience
Overall view of Castle Grange Care Home is excellent.

My sister had a week's respite, so when the decision was made for her to go into care it was an easy choice. The management and team made her very welcome and feel at home straight away, which made me happy to leave her. The rooms are lovely and bright and tastefully decorated with lovely lounges and dining areas. The team leaders and carers I have met are brilliant with my sister, some going that extra mile. I would highly recommend.

Reply from Paul Millar, Marketing Manager at Castle Grange

Dear Cynthia, many thanks for taking the time to review our home, it was our pleasure to care for your sister and we are glad that she had such a positive experience with us. All feedback is welcomed and allows us to continually develop our service. Your kind words are greatly appreciated and I will of course pass them on to the manager and the team at Castle Grange.

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Review from W B (Daughter of Resident) published on 22 November 2021 Submitted via Website
Overall Experience

It was an extremely difficult decision to put my mum in a care home, but due to the rapid deterioration of her Alzheimer’s she needs 24-hour care. Of all the care homes we looked at, Castle Grange Care Home stood out above the rest and just felt right. It doesn’t feel like a care home, there's a lovely atmosphere, the decor and rooms are beautiful, there’s a landscaped area to the rear and views over Scarborough from the front. There were a few teething problems initially but these were dealt with. The management and staff are polite, friendly and supportive, not only helping my mum settle in but helping me too. Mum says all the staff are wonderful and she really enjoys the food. Thank you.

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Review from Gillian B (Resident / Service User) published on 11 August 2021 Submitted via Postal Card
Overall Experience

Very friendly staff, nothing is too much for them. Plenty of activities. Food very good.

Reply from Shellene Armstrong, PA at Castle Grange

Many thanks for your feedback and review for Castle Grange Care Home.

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Review from Millicent P (Resident / Service User) published on 11 August 2021 Submitted via Postal Card
Overall Experience

Everything is outstanding. I like my room. Staff very helpful and friendly.

Reply from Shellene Armstrong, PA at Castle Grange

Many thanks for your feedback and review for Castle Grange Care Home.

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Review from Paul W (Grandson of Resident) published on 10 May 2021 Submitted via Postal Card
Overall Experience

Excellent friendly staff. Always clean and accommodating to all of my grandmother's needs. Lots of activities on offer, quizzes, movie days, and crafts. Plenty of parking out front and a lovely outdoor seating area and gardens.

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Review from P W (Son of Resident) published on 7 May 2021 Submitted via Postal Card
Overall Experience

The staff are all extremely friendly, helpful and very supportive to my parent. Thank you.

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Review from J K (Daughter of Resident) published on 4 February 2021 Submitted via Postal Card
Overall Experience

I must thank the staff for the wonderful care they showed my dad before and at the stage of his end of life, to his death. They showed compassion toward him and myself as I sat with him on his last days. I would recommend anyone to stay if the need arises and would go in myself when the time comes.

Reply from Nicky Holbury, Home Manager at Castle Grange

Thank you for your wonderful 5-star review. We really appreciate the kind words. I will pass on your lovely feedback to all staff members.

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Review from Jane W (Respite Resident) published on 30 December 2020 Submitted via Postal Card
Overall Experience

I came here from hospital recovering from a fractured ankle to enable me to rest. I've been very happy here and got to know the staff and some residents. All the staff were excellent and very helpful. I've enjoyed some activities as well. This is a lovely home and if I needed long term care, I would be happy to return, but I hope not to, as I enjoy my independence.

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Review from C J (Daughter of Resident) published on 26 November 2020 Submitted via Postal Card
Overall Experience

I cannot praise the staff enough for their care and dedication towards not only my mother but also to the family.

Reply from Sheena Kidd, Head of Commissioning at Castle Grange

Thank you for your kind words, these are appreciated during these difficult times.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 February 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

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