Submit a Review for Arbour Walk
Hungerford Road, Brislington, Bristol, BS4 5HU
View Full Details of Arbour WalkLatest Reviews for Arbour Walk
20 October 2025
My mum-in-law had been a resident at Arbour Walk in Bristol for a few short weeks before her death recently. We visited several times and in her last week and just wanted to say how impressed we have been with the facilities, level of staffing and care shown to her. We have found everything extremely clean and the staff attentive, smiling, friendly and caring. The nurse in charge has taken time to answer the questions we had and was very reassuring regarding how mum has settled in and her care needs. Would highly recommend to anyone needing care for a loved one.
10 October 2025
My experience with Arbour Walk has been in one word: 'excellent'. My husband was firstly in for respite, then became permanent. The staff are so helpful, friendly and always very cheerful. My husband didn't settle at first, but the staff always communicated what was happening. Staff did their best to settle him, but things became difficult, so hospital admission was necessary. After 3 weeks in hospital, his medication has been sorted and he is much more settled. Even though my husband was in the hospital, Arbour Walk were always checking with the hospital and me to see how things were progressing. He has returned now, much more settled and being looked after brilliantly. Thank you so much, you don't know how much it means to me.
01 October 2025
Fantastic place it's like a home from home for my dad.The staff are Amazing as are the facilities, we couldn't ask for a better place in these circumstances Food, activities, cleanliness and the care supplied are all 10/10, I Highly recommend Arbour walk if you have a family member that requires care.
18 September 2025
A wonderful caring home. Full of warmth and hard-working staff. Facilities are great and the whole care home is spotlessly clean. There is an incredible enthusiasm and dedication provided by all staff which does not go unnoticed. Communication is also superb.
27 August 2025
The home has been very good, both during COVID and afterwards. The management is helpful and they do their best to sort out any problems. Staff are mostly caring, although there is quite a high turnover, which doesn't help people with dementia. Overall, a good place to be.
18 August 2025
My husband has recently gone to Arbour Walk. He could not have gone to a nicer place. He has settled in so quickly. The whole staff, from manager to cleaner, are absolutely amazing. Nothing is too much trouble, and his care has been nothing less than outstanding. The facilities at Arbour Walk are 10/10. I can not praise the care home and staff any higher as it is 5*. Thank you to everyone involved in my husband's transition from hospital to Arbour Walk. I cannot thank you enough.
06 August 2025
General air of kindness and efficiency in a very clean and caring home.
11 July 2025
My mother has been here for 9 months. I have no concerns at all. The room is beautiful with bathroom. The food looks and smells amazing, full English breakfast, roast dinners, lasagne, pastries, birthday cakes made by the home, soups. Every day mum has a choice of food to pick from for the following day. They have had singers, zumba dancers and zoo reptiles attend and craft, cooking and wine and cheese events for residents. Mum has been on shopping excursions and to the Park and she is often asked if she wishes to go around their beautiful garden. She has chiropody and hairdressing at the home. Recently she has had her eyes tested. The staff are always smiley and pleasant even during very stressful times. I've worked in a care home years ago and have seen bad care but here I am very impressed with everything I see and hear.
01 May 2025
The care and attention that my sister received during her stay could not be faulted. She felt safe and comfortable. The staff were caring, friendly and always available. My family is very grateful to all who made her stay a positive experience.
27 January 2025
Very kind, professional, very polite and efficient. My mum is new to the care home. She was in a care home before which was appalling and didn't receive any quality care. The manager and staff here are excellent.
17 January 2025
All staff especially the manager and all the caring and lovely care workers on Floor 1 - fabulous 4 course Christmas dinner with crackers and Prosecco. May I take this opportunity to thank you very much for looking after my father for nearly 3 years, he must have been very happy spending his last year with you at your splendid care home. Love you all so much.
09 January 2025
My partner has been in this home for just over 18 months. During this time he and I have found the staff to be kind and caring towards both of us. They are very understanding of his needs and do everything possible to make him happy.
21 October 2024
Since my dad arrived at Arbout Walk, his care has been second to none. The carers meet all his needs and always have a smile on their face. There is always a nurse around which is really reassuring. When it comes to meals there is an option of three different meals so nobody goes hungry! The wellbeing team put entertainment in the beautiful indoor garden room, cinema or even the bar area so there can always be things to do. Overall I think Arbour Walk has been a perfect fit for my dad and I know at all times he is being well looked after so I could not ask for more.
25 September 2024
My Father had been in another care home since August 2023 during this time I noticed a steady decline in his well-being. So in April 2024, he moved to Arbour Walk, in the short time he has been at Arbour Walk there has been a vast improvement in his health and cleanliness. He is happy at his new home. This is all down to the manager and excellent care team at Arbour Walk. For which I will be eternally grateful. My Father and myself cannot thank all at Arbour Walk for their help and friendship.
19 September 2024
Lovely caring workers, always happy to support. Manager always professional and a good listener.
03 September 2024
My dearest Mother spent her last 2 years at Arbour. The care my Mother received was of the highest level. The staff are all very caring and compassionate towards the residents and visitors which is very comforting. Beautiful home and gardens. Most importantly, I could go home knowing Mum was in safe hands at all times. Five-star service.
03 September 2024
Very friendly and helpful staff. Always welcome.
15 April 2024
My mother has been in Arbour Walk now for seven weeks. I was very nervous at first but I can honestly say I should have no worries, the management and staff have been a credit to the care facility. They are warm, friendly, and very understanding at a difficult time. Thank you.
28 March 2024
My Mum was a resident at this home from March 2020 until February of this year when she passed away peacefully. During the entire time she was there she received exemplary care and respect from every member of staff there, in fact, they had become her extended family. I have nothing but praise for the dignity and care in which Mum and our family were forwarded from the staff at this home over the period of almost 4 years, especially in her final days.
22 February 2024
My sister has been a resident of Arbour Walk for almost 3 years. At all times the home has looked after her in an exemplary kind and caring manner. All her needs are met and they always contact me if there are any concerns in respect of her health. An excellent well-managed home with wonderful staff from the manager, nurses, carers and domestic staff. A well-deserved thank you.
Latest Reviews for Arbour Walk
20 October 2025
My mum-in-law had been a resident at Arbour Walk in Bristol for a few short weeks before her death recently. We visited several times and in her last week and just wanted to say how impressed we have been with the facilities, level of staffing and care shown to her. We have found everything extremely clean and the staff attentive, smiling, friendly and caring. The nurse in charge has taken time to answer the questions we had and was very reassuring regarding how mum has settled in and her care needs. Would highly recommend to anyone needing care for a loved one.
10 October 2025
My experience with Arbour Walk has been in one word: 'excellent'. My husband was firstly in for respite, then became permanent. The staff are so helpful, friendly and always very cheerful. My husband didn't settle at first, but the staff always communicated what was happening. Staff did their best to settle him, but things became difficult, so hospital admission was necessary. After 3 weeks in hospital, his medication has been sorted and he is much more settled. Even though my husband was in the hospital, Arbour Walk were always checking with the hospital and me to see how things were progressing. He has returned now, much more settled and being looked after brilliantly. Thank you so much, you don't know how much it means to me.
01 October 2025
Fantastic place it's like a home from home for my dad.The staff are Amazing as are the facilities, we couldn't ask for a better place in these circumstances Food, activities, cleanliness and the care supplied are all 10/10, I Highly recommend Arbour walk if you have a family member that requires care.
18 September 2025
A wonderful caring home. Full of warmth and hard-working staff. Facilities are great and the whole care home is spotlessly clean. There is an incredible enthusiasm and dedication provided by all staff which does not go unnoticed. Communication is also superb.
27 August 2025
The home has been very good, both during COVID and afterwards. The management is helpful and they do their best to sort out any problems. Staff are mostly caring, although there is quite a high turnover, which doesn't help people with dementia. Overall, a good place to be.
18 August 2025
My husband has recently gone to Arbour Walk. He could not have gone to a nicer place. He has settled in so quickly. The whole staff, from manager to cleaner, are absolutely amazing. Nothing is too much trouble, and his care has been nothing less than outstanding. The facilities at Arbour Walk are 10/10. I can not praise the care home and staff any higher as it is 5*. Thank you to everyone involved in my husband's transition from hospital to Arbour Walk. I cannot thank you enough.
06 August 2025
General air of kindness and efficiency in a very clean and caring home.
11 July 2025
My mother has been here for 9 months. I have no concerns at all. The room is beautiful with bathroom. The food looks and smells amazing, full English breakfast, roast dinners, lasagne, pastries, birthday cakes made by the home, soups. Every day mum has a choice of food to pick from for the following day. They have had singers, zumba dancers and zoo reptiles attend and craft, cooking and wine and cheese events for residents. Mum has been on shopping excursions and to the Park and she is often asked if she wishes to go around their beautiful garden. She has chiropody and hairdressing at the home. Recently she has had her eyes tested. The staff are always smiley and pleasant even during very stressful times. I've worked in a care home years ago and have seen bad care but here I am very impressed with everything I see and hear.
01 May 2025
The care and attention that my sister received during her stay could not be faulted. She felt safe and comfortable. The staff were caring, friendly and always available. My family is very grateful to all who made her stay a positive experience.
27 January 2025
Very kind, professional, very polite and efficient. My mum is new to the care home. She was in a care home before which was appalling and didn't receive any quality care. The manager and staff here are excellent.
17 January 2025
All staff especially the manager and all the caring and lovely care workers on Floor 1 - fabulous 4 course Christmas dinner with crackers and Prosecco. May I take this opportunity to thank you very much for looking after my father for nearly 3 years, he must have been very happy spending his last year with you at your splendid care home. Love you all so much.
09 January 2025
My partner has been in this home for just over 18 months. During this time he and I have found the staff to be kind and caring towards both of us. They are very understanding of his needs and do everything possible to make him happy.
21 October 2024
Since my dad arrived at Arbout Walk, his care has been second to none. The carers meet all his needs and always have a smile on their face. There is always a nurse around which is really reassuring. When it comes to meals there is an option of three different meals so nobody goes hungry! The wellbeing team put entertainment in the beautiful indoor garden room, cinema or even the bar area so there can always be things to do. Overall I think Arbour Walk has been a perfect fit for my dad and I know at all times he is being well looked after so I could not ask for more.
25 September 2024
My Father had been in another care home since August 2023 during this time I noticed a steady decline in his well-being. So in April 2024, he moved to Arbour Walk, in the short time he has been at Arbour Walk there has been a vast improvement in his health and cleanliness. He is happy at his new home. This is all down to the manager and excellent care team at Arbour Walk. For which I will be eternally grateful. My Father and myself cannot thank all at Arbour Walk for their help and friendship.
19 September 2024
Lovely caring workers, always happy to support. Manager always professional and a good listener.
03 September 2024
My dearest Mother spent her last 2 years at Arbour. The care my Mother received was of the highest level. The staff are all very caring and compassionate towards the residents and visitors which is very comforting. Beautiful home and gardens. Most importantly, I could go home knowing Mum was in safe hands at all times. Five-star service.
03 September 2024
Very friendly and helpful staff. Always welcome.
15 April 2024
My mother has been in Arbour Walk now for seven weeks. I was very nervous at first but I can honestly say I should have no worries, the management and staff have been a credit to the care facility. They are warm, friendly, and very understanding at a difficult time. Thank you.
28 March 2024
My Mum was a resident at this home from March 2020 until February of this year when she passed away peacefully. During the entire time she was there she received exemplary care and respect from every member of staff there, in fact, they had become her extended family. I have nothing but praise for the dignity and care in which Mum and our family were forwarded from the staff at this home over the period of almost 4 years, especially in her final days.
22 February 2024
My sister has been a resident of Arbour Walk for almost 3 years. At all times the home has looked after her in an exemplary kind and caring manner. All her needs are met and they always contact me if there are any concerns in respect of her health. An excellent well-managed home with wonderful staff from the manager, nurses, carers and domestic staff. A well-deserved thank you.