Hungerford Road, Brislington, Bristol, BS4 5HU
View Full Details of Arbour WalkThe home has been very good, both during COVID and afterwards. The management is helpful and they do their best to sort out any problems. Staff are mostly caring, although there is quite a high turnover, which doesn't help people with dementia. Overall, a good place to be.
My husband has recently gone to Arbour Walk. He could not have gone to a nicer place. He has settled in so quickly. The whole staff, from manager to cleaner, are absolutely amazing. Nothing is too much trouble, and his care has been nothing less than outstanding. The facilities at Arbour Walk are 10/10. I can not praise the care home and staff any higher as it is 5*. Thank you to everyone involved in my husband's transition from hospital to Arbour Walk. I cannot thank you enough.
General air of kindness and efficiency in a very clean and caring home.
My mother has been here for 9 months. I have no concerns at all. The room is beautiful with bathroom. The food looks and smells amazing, full English breakfast, roast dinners, lasagne, pastries, birthday cakes made by the home, soups. Every day mum has a choice of food to pick from for the following day. They have had singers, zumba dancers and zoo reptiles attend and craft, cooking and wine and cheese events for residents. Mum has been on shopping excursions and to the Park and she is often asked if she wishes to go around their beautiful garden. She has chiropody and hairdressing at the home. Recently she has had her eyes tested. The staff are always smiley and pleasant even during very stressful times. I've worked in a care home years ago and have seen bad care but here I am very impressed with everything I see and hear.
The care and attention that my sister received during her stay could not be faulted. She felt safe and comfortable. The staff were caring, friendly and always available. My family is very grateful to all who made her stay a positive experience.
Very kind, professional, very polite and efficient. My mum is new to the care home. She was in a care home before which was appalling and didn't receive any quality care. The manager and staff here are excellent.
All staff especially the manager and all the caring and lovely care workers on Floor 1 - fabulous 4 course Christmas dinner with crackers and Prosecco. May I take this opportunity to thank you very much for looking after my father for nearly 3 years, he must have been very happy spending his last year with you at your splendid care home. Love you all so much.
My partner has been in this home for just over 18 months. During this time he and I have found the staff to be kind and caring towards both of us. They are very understanding of his needs and do everything possible to make him happy.
Since my dad arrived at Arbout Walk, his care has been second to none. The carers meet all his needs and always have a smile on their face. There is always a nurse around which is really reassuring. When it comes to meals there is an option of three different meals so nobody goes hungry! The wellbeing team put entertainment in the beautiful indoor garden room, cinema or even the bar area so there can always be things to do. Overall I think Arbour Walk has been a perfect fit for my dad and I know at all times he is being well looked after so I could not ask for more.
My Father had been in another care home since August 2023 during this time I noticed a steady decline in his well-being. So in April 2024, he moved to Arbour Walk, in the short time he has been at Arbour Walk there has been a vast improvement in his health and cleanliness. He is happy at his new home. This is all down to the manager and excellent care team at Arbour Walk. For which I will be eternally grateful. My Father and myself cannot thank all at Arbour Walk for their help and friendship.
Lovely caring workers, always happy to support. Manager always professional and a good listener.
My dearest Mother spent her last 2 years at Arbour. The care my Mother received was of the highest level. The staff are all very caring and compassionate towards the residents and visitors which is very comforting. Beautiful home and gardens. Most importantly, I could go home knowing Mum was in safe hands at all times. Five-star service.
Very friendly and helpful staff. Always welcome.
My mother has been in Arbour Walk now for seven weeks. I was very nervous at first but I can honestly say I should have no worries, the management and staff have been a credit to the care facility. They are warm, friendly, and very understanding at a difficult time. Thank you.
My Mum was a resident at this home from March 2020 until February of this year when she passed away peacefully. During the entire time she was there she received exemplary care and respect from every member of staff there, in fact, they had become her extended family. I have nothing but praise for the dignity and care in which Mum and our family were forwarded from the staff at this home over the period of almost 4 years, especially in her final days.
My sister has been a resident of Arbour Walk for almost 3 years. At all times the home has looked after her in an exemplary kind and caring manner. All her needs are met and they always contact me if there are any concerns in respect of her health. An excellent well-managed home with wonderful staff from the manager, nurses, carers and domestic staff. A well-deserved thank you.
My mother has been at Arbour Walk since the Spring of 2023 and to date, I and my immediate family have only praise for the care and kindness she receives from all staff involved. I and my family visit my mother every day and we leave her in the knowledge that she is in safe hands. Thank you so much to everyone involved in my mother's care.
My mother-in-law is very well looked after. I'm very happy with everything. Thank you to all the staff for their amazing care.
Very friendly, staff are very friendly, very clean, caring, always very helpful. Food is very good but not things for the elderly to eat. Management is very kind and very helpful.
Cannot praise Arbour Walk highly enough. All the staff were kind, caring, patient and helpful at all times. They kept us fully informed at all times and answered all our questions whenever we telephoned (every day). They were very accommodating to all our needs during my husband's palliative care. From managers to nursing/care staff, caterers and housekeepers - too many to mention - thank you all so very much for being a wonderful team.
The home has been very good, both during COVID and afterwards. The management is helpful and they do their best to sort out any problems. Staff are mostly caring, although there is quite a high turnover, which doesn't help people with dementia. Overall, a good place to be.
My husband has recently gone to Arbour Walk. He could not have gone to a nicer place. He has settled in so quickly. The whole staff, from manager to cleaner, are absolutely amazing. Nothing is too much trouble, and his care has been nothing less than outstanding. The facilities at Arbour Walk are 10/10. I can not praise the care home and staff any higher as it is 5*. Thank you to everyone involved in my husband's transition from hospital to Arbour Walk. I cannot thank you enough.
General air of kindness and efficiency in a very clean and caring home.
My mother has been here for 9 months. I have no concerns at all. The room is beautiful with bathroom. The food looks and smells amazing, full English breakfast, roast dinners, lasagne, pastries, birthday cakes made by the home, soups. Every day mum has a choice of food to pick from for the following day. They have had singers, zumba dancers and zoo reptiles attend and craft, cooking and wine and cheese events for residents. Mum has been on shopping excursions and to the Park and she is often asked if she wishes to go around their beautiful garden. She has chiropody and hairdressing at the home. Recently she has had her eyes tested. The staff are always smiley and pleasant even during very stressful times. I've worked in a care home years ago and have seen bad care but here I am very impressed with everything I see and hear.
The care and attention that my sister received during her stay could not be faulted. She felt safe and comfortable. The staff were caring, friendly and always available. My family is very grateful to all who made her stay a positive experience.
Very kind, professional, very polite and efficient. My mum is new to the care home. She was in a care home before which was appalling and didn't receive any quality care. The manager and staff here are excellent.
All staff especially the manager and all the caring and lovely care workers on Floor 1 - fabulous 4 course Christmas dinner with crackers and Prosecco. May I take this opportunity to thank you very much for looking after my father for nearly 3 years, he must have been very happy spending his last year with you at your splendid care home. Love you all so much.
My partner has been in this home for just over 18 months. During this time he and I have found the staff to be kind and caring towards both of us. They are very understanding of his needs and do everything possible to make him happy.
Since my dad arrived at Arbout Walk, his care has been second to none. The carers meet all his needs and always have a smile on their face. There is always a nurse around which is really reassuring. When it comes to meals there is an option of three different meals so nobody goes hungry! The wellbeing team put entertainment in the beautiful indoor garden room, cinema or even the bar area so there can always be things to do. Overall I think Arbour Walk has been a perfect fit for my dad and I know at all times he is being well looked after so I could not ask for more.
My Father had been in another care home since August 2023 during this time I noticed a steady decline in his well-being. So in April 2024, he moved to Arbour Walk, in the short time he has been at Arbour Walk there has been a vast improvement in his health and cleanliness. He is happy at his new home. This is all down to the manager and excellent care team at Arbour Walk. For which I will be eternally grateful. My Father and myself cannot thank all at Arbour Walk for their help and friendship.
Lovely caring workers, always happy to support. Manager always professional and a good listener.
My dearest Mother spent her last 2 years at Arbour. The care my Mother received was of the highest level. The staff are all very caring and compassionate towards the residents and visitors which is very comforting. Beautiful home and gardens. Most importantly, I could go home knowing Mum was in safe hands at all times. Five-star service.
Very friendly and helpful staff. Always welcome.
My mother has been in Arbour Walk now for seven weeks. I was very nervous at first but I can honestly say I should have no worries, the management and staff have been a credit to the care facility. They are warm, friendly, and very understanding at a difficult time. Thank you.
My Mum was a resident at this home from March 2020 until February of this year when she passed away peacefully. During the entire time she was there she received exemplary care and respect from every member of staff there, in fact, they had become her extended family. I have nothing but praise for the dignity and care in which Mum and our family were forwarded from the staff at this home over the period of almost 4 years, especially in her final days.
My sister has been a resident of Arbour Walk for almost 3 years. At all times the home has looked after her in an exemplary kind and caring manner. All her needs are met and they always contact me if there are any concerns in respect of her health. An excellent well-managed home with wonderful staff from the manager, nurses, carers and domestic staff. A well-deserved thank you.
My mother has been at Arbour Walk since the Spring of 2023 and to date, I and my immediate family have only praise for the care and kindness she receives from all staff involved. I and my family visit my mother every day and we leave her in the knowledge that she is in safe hands. Thank you so much to everyone involved in my mother's care.
My mother-in-law is very well looked after. I'm very happy with everything. Thank you to all the staff for their amazing care.
Very friendly, staff are very friendly, very clean, caring, always very helpful. Food is very good but not things for the elderly to eat. Management is very kind and very helpful.
Cannot praise Arbour Walk highly enough. All the staff were kind, caring, patient and helpful at all times. They kept us fully informed at all times and answered all our questions whenever we telephoned (every day). They were very accommodating to all our needs during my husband's palliative care. From managers to nursing/care staff, caterers and housekeepers - too many to mention - thank you all so very much for being a wonderful team.