Arbour Walk

Hungerford Road, Brislington, Bristol BS4 5HU
Review Us
9.7 38 Reviews
  • Arbour Walk, Bristol
Arbour Walk is a new purpose-built nursing home in the heart of Brislington. Its convenient location, layout with a variety of indoor facilities and beautifully landscaped secure gardens make it an extraordinary environment for an excellent service for people with dementia, mental disorders and chronic physical conditions.

The home will provide services for people over the age of 40.

Bedrooms:

All large (20 square metres or larger) single en-suite bedrooms with shower.

Reception rooms:

Three floors each with lounge
Three dining rooms: a pub, restaurant and al fresco diner.

Leisure rooms:

Indoor garden
Cinema
Hairdressing and nail salon
Barbershop
Two sensory rooms.

Gardens:

A grand arbour walk running along one side of the home and continuing around the back wrapping sensory gardens and planting garden for residents. An interactive patio garden with a several pergolas and planting platforms.

Types of care

The layout of the home enables provision of different types and levels of care and support.

Ground floor, 23 bedrooms will provide residential or nursing care for people with Mental Disorder.

First floor, 30 beds, divided into two 15 bedded suites will provide nursing care for people with Complex Dementia.

Second floor, 30 beds, divided into two 15 bedded suites will provide nursing residential or nursing care for people with dementia.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 83 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1500
  • Self-Funded Nursing Care: from £1760
  • Self-Funded Nursing Dementia Care: from £1760
  • RESPITE Self-Funded Residential Dementia Care: from £1760
  • RESPITE Self-Funded Nursing Care: from £1760
  • RESPITE Self-Funded Nursing Dementia Care: from £1760

Please note that the above are guidelines. Rates vary depending on the assessment of needs and room grade. Prices increase annually due to staff pay and other inflations.

These prices are only a guideline, please contact Arbour Walk to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Euguen Pitrop (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (83)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (83)

Parking

  • Plenty of available parking spaces for visitors.

Arbour Walk Reviews (38)

9.7

Arbour Walk has a Review Score of 9.7 (9.727) out of 10, based on 19 reviews in the last 2 years.
Over all time Arbour Walk has 38 reviews.

Overall Experience
  • 31
  • 6
  • 1
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Date Published
  • 38
  • 5
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  • 19
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Reviewer Connection to Arbour Walk
  • 19
  • 3
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  • 1
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Total of 38, showing 1-20
Review from J D (Daughter of Resident) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home has been very good, both during COVID and afterwards. The management is helpful and they do their best to sort out any problems. Staff are mostly caring, although there is quite a high turnover, which doesn't help people with dementia. Overall, a good place to be.
Reply from Eugen Pitrop, Arbour Walk Home Manager at Arbour Walk

Thank you for taking the time to share your feedback with us. We truly value your feedback as it will help us identify areas where we can improve.

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Review from Tina A (Partner of Resident) published on 18 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has recently gone to Arbour Walk. He could not have gone to a nicer place. He has settled in so quickly. The whole staff, from manager to cleaner, are absolutely amazing. Nothing is too much trouble, and his care has been nothing less than outstanding. The facilities at Arbour Walk are 10/10.
I can not praise the care home and staff any higher as it is 5*. Thank you to everyone involved in my husband's transition from hospital to Arbour Walk. I cannot thank you enough.
Reply from Eugen Pitrop, Arbour Walk Home Manager at Arbour Walk

Thank you so much for sharing your kind words about Arbour Walk community. Your feedback inspires us to continue offering a safe, compassionate, and welcoming environment for all our residents and their families, staff and visitors .

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Review from Philip M (Husband of Resident) published on 6 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
General air of kindness and efficiency in a very clean and caring home.
Reply from Eugen Pitrop, Arbour Walk Home Manager at Arbour Walk

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm regards, the Cedar Care family.

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Review from A L (Daughter of Resident) published on 11 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been here for 9 months. I have no concerns at all. The room is beautiful with bathroom. The food looks and smells amazing, full English breakfast, roast dinners, lasagne, pastries, birthday cakes made by the home, soups. Every day mum has a choice of food to pick from for the following
day. They have had singers, zumba dancers and zoo reptiles attend and craft, cooking and wine and cheese events for residents. Mum has been on shopping excursions and to the Park and she is often asked if she wishes to go around their beautiful garden. She has chiropody and hairdressing at the home. Recently she has had her eyes tested. The staff are always smiley and pleasant even during very stressful times. I've worked in a care home years ago and have seen bad care but here I am very impressed with everything I see and hear.
Reply from Eugen Pitrop, Arbour Walk Home Manager at Arbour Walk

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm regards, the Cedar Care family.

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Review from L M (Sister of Resident) published on 1 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and attention that my sister received during her stay could not be faulted. She felt safe and comfortable. The staff were caring, friendly and always available. My family is very grateful to all who made her stay a positive experience.
Reply from Eugen Pitrop, Arbour Walk Home Manager at Arbour Walk

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm regards, the Cedar Care family.

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Review from C H (Mother of Resident) published on 27 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very kind, professional, very polite and efficient. My mum is new to the care home. She was in a care home before which was appalling and didn't receive any quality care. The manager and staff here are excellent.
Reply from Eugen Pitrop, Arbour Walk Home Manager at Arbour Walk

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm regards, the Cedar Care family.

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Review from Joe C (Son of Resident) published on 17 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff especially the manager and all the caring and lovely care workers on Floor 1 - fabulous 4 course Christmas dinner with crackers and Prosecco. May I take this opportunity to thank you very much for looking after my father for nearly 3 years, he must have been very happy spending his last year
with you at your splendid care home. Love you all so much.
Reply from Eugen Pitrop, Arbour Walk Home Manager at Arbour Walk

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm regards, the Cedar Care family.

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Review from L R (Partner of Resident) published on 9 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner has been in this home for just over 18 months. During this time he and I have found the staff to be kind and caring towards both of us. They are very understanding of his needs and do everything possible to make him happy.
Reply from Eugen Pitrop, Arbour Walk Home Manager at Arbour Walk

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm regards, the Cedar Care family.

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Review from Ruth T (Daughter of Resident) published on 21 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my dad arrived at Arbout Walk, his care has been second to none. The carers meet all his needs and always have a smile on their face. There is always a nurse around which is really reassuring. When it comes to meals there is an option of three different meals so nobody goes hungry!
The wellbeing
team put entertainment in the beautiful indoor garden room, cinema or even the bar area so there can always be things to do. Overall I think Arbour Walk has been a perfect fit for my dad and I know at all times he is being well looked after so I could not ask for more.
Reply from Eugen Pitrop, Arbour Walk Home Manager at Arbour Walk

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm regards, the Cedar Care family.

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Review from W L (Son of Resident) published on 25 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Father had been in another care home since August 2023 during this time I noticed a steady decline in his well-being. So in April 2024, he moved to Arbour Walk, in the short time he has been at Arbour Walk there has been a vast improvement in his health and cleanliness. He is happy at his new home.
This is all down to the manager and excellent care team at Arbour Walk. For which I will be eternally grateful. My Father and myself cannot thank all at Arbour Walk for their help and friendship.
Reply from Eugen Pitrop, Arbour Walk Home Manager at Arbour Walk

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family, and friends are happy with the home, the care, and the services we offer. Warm regards, the Cedar Care family.

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Review from C N (Mother of Resident) published on 19 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely caring workers, always happy to support. Manager always professional and a good listener.
Reply from Eugen Pitrop, Arbour Walk Home Manager at Arbour Walk

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family, and friends are happy with the home, the care, and the services we offer. Warm regards, the Cedar Care family.

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Review from R L (Daughter of Resident) published on 3 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dearest Mother spent her last 2 years at Arbour. The care my Mother received was of the highest level. The staff are all very caring and compassionate towards the residents and visitors which is very comforting. Beautiful home and gardens. Most importantly, I could go home knowing Mum was in safe
hands at all times.
Five-star service.
Reply from Eugen Pitrop, Arbour Walk Home Manager at Arbour Walk

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family, and friends are happy with the home, the care, and the services we offer. Warm regards, the Cedar Care family.

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Review from G M (Wife of Resident) published on 3 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and helpful staff. Always welcome.
Reply from Eugen Pitrop, Arbour Walk Home Manager at Arbour Walk

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family, and friends are happy with the home, the care, and the services we offer. Warm regards, the Cedar Care family.

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Review from D P (Son of Resident) published on 15 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Arbour Walk now for seven weeks. I was very nervous at first but I can honestly say I should have no worries, the management and staff have been a credit to the care facility. They are warm, friendly, and very understanding at a difficult time. Thank you.
Reply from Eugen Pitrop, Arbour Walk Home Manager at Arbour Walk

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm regards, the Cedar Care family.

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Review from Linda H (Daughter of Resident) published on 28 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum was a resident at this home from March 2020 until February of this year when she passed away peacefully. During the entire time she was there she received exemplary care and respect from every member of staff there, in fact, they had become her extended family. I have nothing but praise for the
dignity and care in which Mum and our family were forwarded from the staff at this home over the period of almost 4 years, especially in her final days.
Reply from Eugen Pitrop, Arbour Walk Home Manager at Arbour Walk

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm regards, the Cedar Care family.

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Review from John V (Brother of Resident) published on 22 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been a resident of Arbour Walk for almost 3 years. At all times the home has looked after her in an exemplary kind and caring manner. All her needs are met and they always contact me if there are any concerns in respect of her health.
An excellent well-managed home with wonderful staff
from the manager, nurses, carers and domestic staff. A well-deserved thank you.
Reply from Eugen Pitrop, Arbour Walk Home Manager at Arbour Walk

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm regards, the Cedar Care family.

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Review from C D (Daughter of Resident) published on 9 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been at Arbour Walk since the Spring of 2023 and to date, I and my immediate family have only praise for the care and kindness she receives from all staff involved. I and my family visit my mother every day and we leave her in the knowledge that she is in safe hands. Thank you so much
to everyone involved in my mother's care.
Reply from Eugen Pitrop, Arbour Walk Home Manager at Arbour Walk

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm regards, the Cedar Care family.

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Review from R H (Daughter-in-law of Resident) published on 20 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law is very well looked after.
I'm very happy with everything.
Thank you to all the staff for their amazing care.
Reply from Eugen Pitrop, Arbour Walk Home Manager at Arbour Walk

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm regards, the Cedar Care family.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from Susan S (Daughter of Resident) published on 2 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly, staff are very friendly, very clean, caring, always very helpful. Food is very good but not things for the elderly to eat.
Management is very kind and very helpful.
Reply from Eugen Pitrop, Arbour Walk Home Manager at Arbour Walk

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm regards, the Cedar Care family.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from Patricia B (Wife of Resident) published on 2 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cannot praise Arbour Walk highly enough. All the staff were kind, caring, patient and helpful at all times. They kept us fully informed at all times and answered all our questions whenever we telephoned (every day). They were very accommodating to all our needs during my husband's palliative care. From
managers to nursing/care staff, caterers and housekeepers - too many to mention - thank you all so very much for being a wonderful team.
Reply from Eugen Pitrop, Arbour Walk Home Manager at Arbour Walk

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards, The Cedar Care Family.

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Current Review Score: 9.7 (9.727)

Overview of Review Score

The Review Score of 9.7 (9.727) out of 10 for Arbour Walk is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.727 for Arbour Walk is calculated as follows: ( (178 Excellents x 5) + (36 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 227 Ratings = 4.727
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Arbour Walk is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 83 registered maximum number of service users is 16.6, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Oct 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

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Euguen Pitrop

Job Title: Registered Home Manager

Euguen manages the Arbour Walk care home and overlooks day-to-day activities.

No image found

Harpreet Kaur

Job Title: Clinical Manager

Harpreet manages, monitors, and oversees all aspects of clinical and personal care within the home.

Frequently Asked Questions about Arbour Walk

What types of Care is Arbour Walk registered for?

Older Person Care, Dementia, Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Arbour Walk have?

There are 83 Single Rooms.

What are the Facilities & Services at Arbour Walk?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Arbour Walk to the centre of Bristol?

2.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Arbour Walk to verify any information. View our terms and conditions. Arbour Walk has an Enhanced Service - more info.