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Arbour Walk

Hungerford Road, Brislington, Bristol BS4 5HU
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Arbour Walk, Bristol
Arbour Walk, Bristol
Arbour Walk, Bristol

Arbour Walk is a new purpose-built nursing home in the heart of Brislington. Its convenient location, layout with a variety of indoor facilities and beautifully landscaped secure gardens make it an extraordinary environment for an excellent service for people with dementia, mental disorders and chronic physical conditions.

The home will provide services for people over the age of 40.

Bedrooms:

All large (20 square metres or larger) single en-suite bedrooms with shower.

Reception rooms:

Three...  

Care Provided by Arbour Walk

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 83 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Dementia Care£1,800 - £1,850£1,800 - £1,850
Nursing Dementia Care£1,800 - £1,850£1,800 - £1,850

Please note that the above are guidelines. Rates vary depending on the assessment of needs and room grade. Prices increase annually due to staff pay and other inflations.

Contact Arbour Walk to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Eugen Pitrop(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (83)
  • Single Rooms with ensuite Wet Room (83)

Parking

  • Plenty of available parking spaces for visitors.

Arbour Walk Reviews (48)

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9.8

Arbour Walk has a Review Score of 9.8 (9.839) out of 10, based on 23 reviews in the last 2 years. Over all time Arbour Walk has 48 reviews.

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Showing 48 reviews matching selected criteria
Review from C N (Mother of Resident) published on 19 September 2024 Submitted via Postal Card
Overall Experience

Lovely caring workers, always happy to support. Manager always professional and a good listener.

Reply from Eugen Pitrop, Arbour Walk Home Manager at Arbour Walk

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family, and friends are happy with the home, the care, and the services we offer. Warm regards, the Cedar Care family.

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Review from R L (Daughter of Resident) published on 3 September 2024 Submitted via Postal Card
Overall Experience
My dearest Mother spent her last 2 years at Arbour. The care my Mother received was of the highest level. The staff are all very caring and compassionate towards the residents and visitors which is very comforting. Beautiful home and gardens. Most importantly, I could go home knowing Mum was in safe hands at all times.

Five-star service.

Reply from Eugen Pitrop, Arbour Walk Home Manager at Arbour Walk

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family, and friends are happy with the home, the care, and the services we offer. Warm regards, the Cedar Care family.

Facilities
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Cleanliness
Treated with Dignity
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Review from G M (Wife of Resident) published on 3 September 2024 Submitted via Postal Card
Overall Experience

Very friendly and helpful staff. Always welcome.

Reply from Eugen Pitrop, Arbour Walk Home Manager at Arbour Walk

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family, and friends are happy with the home, the care, and the services we offer. Warm regards, the Cedar Care family.

Facilities
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Cleanliness
Treated with Dignity
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Review from D P (Son of Resident) published on 15 April 2024 Submitted via Postal Card
Overall Experience

My mother has been in Arbour Walk now for seven weeks. I was very nervous at first but I can honestly say I should have no worries, the management and staff have been a credit to the care facility. They are warm, friendly, and very understanding at a difficult time. Thank you.

Reply from Eugen Pitrop, Arbour Walk Home Manager at Arbour Walk

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm regards, the Cedar Care family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Review from Linda H (Daughter of Resident) published on 28 March 2024 Submitted via Website
Overall Experience

My Mum was a resident at this home from March 2020 until February of this year when she passed away peacefully. During the entire time she was there she received exemplary care and respect from every member of staff there, in fact, they had become her extended family. I have nothing but praise for the dignity and care in which Mum and our family were forwarded from the staff at this home over the period of almost 4 years, especially in her final days.

Reply from Eugen Pitrop, Arbour Walk Home Manager at Arbour Walk

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm regards, the Cedar Care family.

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No Rating
Review from John V (Brother of Resident) published on 22 February 2024 Submitted via Postal Card
Overall Experience
My sister has been a resident of Arbour Walk for almost 3 years. At all times the home has looked after her in an exemplary kind and caring manner. All her needs are met and they always contact me if there are any concerns in respect of her health.

An excellent well-managed home with wonderful staff from the manager, nurses, carers and domestic staff. A well-deserved thank you.

Reply from Eugen Pitrop, Arbour Walk Home Manager at Arbour Walk

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm regards, the Cedar Care family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
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Review from C D (Daughter of Resident) published on 9 January 2024 Submitted via Postal Card
Overall Experience

My mother has been at Arbour Walk since the Spring of 2023 and to date, I and my immediate family have only praise for the care and kindness she receives from all staff involved. I and my family visit my mother every day and we leave her in the knowledge that she is in safe hands. Thank you so much to everyone involved in my mother's care.

Reply from Eugen Pitrop, Arbour Walk Home Manager at Arbour Walk

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm regards, the Cedar Care family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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Management
Safety / Security
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Value for Money
Review from R H (Daughter-in-law of Resident) published on 20 November 2023 Submitted via Postal Card
Overall Experience
My mother-in-law is very well looked after.
I'm very happy with everything.

Thank you to all the staff for their amazing care.

Reply from Eugen Pitrop, Arbour Walk Home Manager at Arbour Walk

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm regards, the Cedar Care family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Susan S (Daughter of Resident) published on 2 November 2023 Submitted via Postal Card
Overall Experience
Very friendly, staff are very friendly, very clean, caring, always very helpful. Food is very good but not things for the elderly to eat.

Management is very kind and very helpful.

Reply from Eugen Pitrop, Arbour Walk Home Manager at Arbour Walk

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm regards, the Cedar Care family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Patricia B (Wife of Resident) published on 2 August 2023 Submitted via Postal Card
Overall Experience

Cannot praise Arbour Walk highly enough. All the staff were kind, caring, patient and helpful at all times. They kept us fully informed at all times and answered all our questions whenever we telephoned (every day). They were very accommodating to all our needs during my husband's palliative care. From managers to nursing/care staff, caterers and housekeepers - too many to mention - thank you all so very much for being a wonderful team.

Reply from Eugen Pitrop, Arbour Walk Home Manager at Arbour Walk

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards, The Cedar Care Family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Review from D S (Daughter of Resident) published on 11 May 2023 Submitted via Website
Overall Experience
I have recently moved my Mum to Arbour Walk from another care home. I was extremely worried about the transition, however, meetings with the manager prior to her move were so reassuring and informative that I realised I had no need to worry. Mum also had a visit before her move and was shown around by the manager. There were lots of laughs and she was also given an Easter egg!
The staff have been amazing, warm, friendly, attentive and approachable. They have worked so hard settling her in and through times of distress (due to her illness) they have been brilliant in supporting her. It is clear they are trained to a high level and manage very well.
The communication with myself so far has also been excellent, finding out as much as possible about my mum to ensure they can support her in the best way possible.
The home itself is spotlessly clean and the decor and interior are designed to a very high standard and are reflective of the care provided.

Highly recommend this home.

Reply from Eugen Pitrop, Arbour Walk Home Manager at Arbour Walk

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards, The Cedar Care Family.

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Care / Support
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Treated with Dignity
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Review from M R (Husband of Resident) published on 19 April 2023 Submitted via Postal Card
Overall Experience

My wife went into Arbour Walk on Thursday 12th October 2022. She soon got on with the staff, to her they were her friends and nothing is too much for them to do. There is so much for residents to do there, sensory room, theatre, cinema, lounges, restaurant, etc. It is a very clean home and is very well looked after by the maintenance crew. There are cleaners looking after the building all day long. If you want a friendly nursing home this is the one for you and the manager visits the residents every day which is great. Nearly forgot to mention my wife is 94 years of age. A five-star home worth a visit.

Reply from Eugen Pitrop, Arbour Walk Home Manager at Arbour Walk

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards, The Cedar Care Family.

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Care / Support
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Treated with Dignity
Food & Drink
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Review from Julia F (Daughter of Resident) published on 9 January 2023 Submitted via Website
Overall Experience

I just want to say a big thank you to all the staff who looked after my mum for the last three months she was resident at Arbour Walk. She was treated with such dignity at all times and the staff and management were brilliant, looking after her and her needs. I couldn't recommend this home enough for elderly care.

Reply from Damian Blochowiak, IT & Marketing Admin Assistant at Arbour Walk

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards, The Cedar Care Family.

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Review from Peter R (Husband of Resident) published on 18 August 2022 Submitted via Postal Card
Overall Experience

Very pleased with my wife's stay in Arbour Walk. Rooms are kept clean and tidy and staff are always very caring.

Reply from Damian Blochowiak, IT & Marketing Admin Assistant at Arbour Walk

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm regards, The Cedar Care Family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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Management
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Value for Money
Review from L S (Wife of Resident) published on 18 March 2022 Submitted via Website
Overall Experience

Whilst my husband appears to be getting good care, the standard of communication is less than satisfactory. This is very frustrating for relatives. We phone regularly but with the utmost respect, it has to be said that it is frequently very difficult to follow the conversation. In addition to this, relatives have travelled a great distance to see a loved one to discover that they were not allowed access even though the visit had been pre-arranged with the office staff! I think the nursing care and attention to the residents is very good and deserves more than three stars which I have given in the category rating, but communication with relatives needs to be improved on all levels. In addition, the telephone manner of the office staff leaves a lot to be desired.

Reply from Damian Blochowiak, IT & Marketing Admin Assistant at Arbour Walk

Thank you for your honest review. We are sorry to hear that you are finding difficulties in communication with the home. We are continually looking for ways to improve our service, and feedback like yours helps us to grow. We have passed on your concerns to the home manager who will be looking into the issue.

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Review from B W (Partner of Resident) published on 2 August 2021 Submitted via Postal Card
Overall Experience
On my visits I find the nursing home very welcoming and the staff are always pleasant and patient, my partner very well cared for. A great improvement to his quality of life and his general well being. He always looks clean and smart.

It has a very nice room and a high standard of cleanliness. He is very content with the staff and the level of care he receives.

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Review from K M (Daughter of Resident) published on 16 July 2021 Submitted via Postal Card
Overall Experience

Mum has stayed for 2 weeks respite. The staff have been lovely and mum well looked after. Would highly recommend it.

Reply from Shyam Desai, Operations Officer at Arbour Walk

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards, The Cedar Care Family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Review from Nicola O (Daughter of Resident) published on 9 July 2021 Submitted via Postal Card
Overall Experience

My brother and I have found Dad's care since he's been with you very good. He is always treated with respect and kindness. The staff are always helpful to us when we visit.

Reply from Shyam Desai, Operations Officer at Arbour Walk

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards, The Cedar Care Family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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Management
Safety / Security
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Value for Money
Review from Louise L (Daughter of Resident) published on 24 June 2021 Submitted via Postal Card
Overall Experience

Arbour Walk has outstanding care for mum. The home is beautiful, mums room is always spotless! The care staff are so extremely welcoming and polite. The catering and housekeeping are absolutely amazing and would go the extra mile for you. I would recommend anybody to visit this home. Be sad to say goodbye. 5-star care home.

Reply from Shyam Desai, Operations Officer at Arbour Walk

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards, The Cedar Care Family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L B (Daughter of Resident) published on 21 June 2021 Submitted via Postal Card
Overall Experience

The care my mother has received is excellent. My mother caught COVID and I'm sure if it was not for the staff, she would not have pulled through. I'm always informed of any changes in medication, well being, etc.

Reply from Shyam Desai, Operations Officer at Arbour Walk

Thank you very much for your lovely review. The pandemic has been incredibly difficult for us all, however, our staff have continued to strive to maintain the Cedar Care standard. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards, The Cedar Care Family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 October 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Meet the Team (1)

Euguen Pitrop
Euguen PitropJob Title:Registered Home Manager

Euguen manages the Arbour Walk care home and overlooks day-to-day activities.

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