Arbour Walk

Hungerford Road, Brislington, Bristol BS4 5HU
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9.8 42 Reviews
  • Arbour Walk, Bristol
Arbour Walk is a new purpose-built nursing home in the heart of Brislington. Its convenient location, layout with a variety of indoor facilities and beautifully landscaped secure gardens make it an extraordinary environment for an excellent service for people with dementia, mental disorders and chronic physical conditions.

The home will provide services for people over the age of 40.

Bedrooms:

All large (20 square metres or larger) single en-suite bedrooms with shower.

Reception rooms:

Three floors each with lounge
Three dining rooms: a pub, restaurant and al fresco diner.

Leisure rooms:

Indoor garden
Cinema
Hairdressing and nail salon
Barbershop
Two sensory rooms.

Gardens:

A grand arbour walk running along one side of the home and continuing around the back wrapping sensory gardens and planting garden for residents. An interactive patio garden with a several pergolas and planting platforms.

Types of care

The layout of the home enables provision of different types and levels of care and support.

Ground floor, 23 bedrooms will provide residential or nursing care for people with Mental Disorder.

First floor, 30 beds, divided into two 15 bedded suites will provide nursing care for people with Complex Dementia.

Second floor, 30 beds, divided into two 15 bedded suites will provide nursing residential or nursing care for people with dementia.
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Care Provided by Arbour Walk

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 83 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1500
  • Self-Funded Nursing Care: from £1760
  • Self-Funded Nursing Dementia Care: from £1760
  • RESPITE Self-Funded Residential Dementia Care: from £1760
  • RESPITE Self-Funded Nursing Care: from £1760
  • RESPITE Self-Funded Nursing Dementia Care: from £1760

Please note that the above are guidelines. Rates vary depending on the assessment of needs and room grade. Prices increase annually due to staff pay and other inflations.

These prices are only a guideline, please contact Arbour Walk to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in Charge

  • Euguen Pitrop (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (83)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (83)

Parking

  • Plenty of available parking spaces for visitors.

Arbour Walk Reviews (42)

9.8

Arbour Walk has a Review Score of 9.8 (9.761) out of 10, based on 23 reviews in the last 2 years.
Over all time Arbour Walk has 42 reviews.

Overall Experience
  • 35
  • 6
  • 1
  • 0
  • 0
Date Published
  • 42
  • 8
  • 12
  • 23
  • 19
Reviewer Connection to Arbour Walk
  • 20
  • 4
  • 4
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 42, showing 41-42
Review from Noreen R (Resident) published on 19 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All carers on my floor give excellent care and kindness. They always find time to talk to residents. Having worked as a nurse all my working life as a nurse in a general hospital, I can honestly say I have never seen such caring staff. They maintain your dignity at all times.
Reply from Shyam Desai, Operations Officer at Arbour Walk
Thank you for taking the time to write such a wonderful review. Kind words like yours keep our staff inspired through their days of hard work. Our staff thoroughly enjoy looking after you, and are…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Maria M (Daughter of Resident) published on 19 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely good care for residents' needs. Very professional, always keep family well informed regarding residents. Beautiful home. First-class. Would highly recommend to all who need care. Thank you.
Reply from Shyam Desai, Operations Assistant at Arbour Walk
Thank you for taking the time to write such a wonderful review. Kind words like yours keep our staff inspired through their days of hard work. We have passed on your comments to our team at Arbour…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.761)

Overview of Review Score

The Review Score of 9.8 (9.761) out of 10 for Arbour Walk is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.761 for Arbour Walk is calculated as follows: ( (220 Excellents x 5) + (39 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 272 Ratings = 4.761
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Arbour Walk is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 83 registered maximum number of service users is 16.6, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Oct 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

No image found

Euguen Pitrop

Job Title: Registered Home Manager

Euguen manages the Arbour Walk care home and overlooks day-to-day activities.

No image found

Harpreet Kaur

Job Title: Clinical Manager

Harpreet manages, monitors, and oversees all aspects of clinical and personal care within the home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Arbour Walk to verify any information. View our terms and conditions. Arbour Walk has an Enhanced Service - more info.