Submit a Review for Parkfield Grange
31 Hagley Road, Stourbridge, DY8 1QH
View full details of Parkfield GrangeLatest Reviews for Parkfield Grange
23 January 2026
Mum came to Parkfield in November following a fracture. We have been hugely impressed with the quality of care , carers are kind and capable and treat mum with dignity and respect. Other staff are very friendly too . As mum had started to recover she has been able to take part in a range of
activities.The activities on offer are varied and tailored to the residents needs and wants. We've been really impressed with what is on offer and like the fact that activities take place in different areas of the home . We feel that having the opportunity to move around the building is a really positive addition to daily life. Parkfield is a large care home. We have found this to be advantageous in terms of what is on offer and allowing mum to engage with many different residents and staff members. We've also found that the care/ daily life is very tailored to individual needs which is impressive with the number of residents living in the home. We would highly recommend Parkfield.
24 December 2025
Since my brother has been in your care, I have noticed a great improvement in his overall health and demeanour. He is happy and content and treated very well. My main comment is that the food needs slight adjustment in some cases.
01 December 2025
The care home is excellent and most wonderful. I like it very much. The food and drink are superb. The staff are superb. I can not thank the staff enough for what they have done.
01 December 2025
I feel confident that my mother is safe and well cared for, as her needs are changing. Staff will quickly adapt to manage this. It took her a while to settle, having previously been living independently. The facilities are great, including a lovely garden. All the staff are very friendly and
helpful.
01 December 2025
The staff at Parkfield Grange are all very nice and welcoming and you feel at home and Simon feels that way too and looked after very well and cared for. Simon is a resident.
26 November 2025
I would highly recommend Parkfield Grange. Since our first meeting with Emily and our show around, we got the sense that they would really take the time to understand and adapt to my Dad as a person and also his needs. We have not been disappointed in this regard and feel he has really come a long
way since being here; both in terms of enjoyment, integration and anxiety levels. It has been of great peace of mind to our family to know that he has been so well looked after. We are only moving him now due to the need for more out-of-home activity.
17 July 2025
My aunt was repatriated to UK after an accident on a cruiseship. Arriving at Parkfield Grange she was very weak, barely walking and lost all confidence. From the moment we arrived at P.G we were welcomed as family. Nothing was too much trouble and although her stay has been short (2 weeks) every
member of staff has treated her as a relative. She has been so well looked after that she is returning to her home almost back to full strength. This was the best decision we made and would not hesitate to encourage her to return if she needed support. Brilliant!!
03 June 2025
Truly outstanding care received by my mother for over 3 1/2 years. It is a wonderful home with great facilities but most importantly, the Carers and everyone who works there are totally professional, extremely caring, compassionate and respectful. My mother was looked after so well and she really
did consider Parkfield to be her home. It is a happy place to live and the food is excellent (especially the cakes!). I could not recommend Parkfield more highly - I'd like to book myself in.
23 May 2025
From the minute you walk through the reception door every aspect is very professional and welcoming. All the staff are kind & courteous, during a difficult time our family and my mother in law have found the complete experience to be of a very high standard.
23 May 2025
Very few times in life do you come across somewhere that is run so professionally. I cant fault the staff, the way they care for ma and interact with her. The first time I came here to visit ma the staff new all about me because they had taken an interest in her stories. Not only do they look after
your loved ones in here but when you visit you are well looked after too. The staff all seem so happy here which shows in the care they give and the attention to detail.
Yes it is on the pricey side but you get what you pay for and I personally I think it very good value for money.
23 May 2025
Mum originally came to Parkfield Grange for respite care. The level of care she is receiving is of such a high standard she has decided to stay. I can rest assured she is having all her needs meet in a loving professional way. All the staff have shown my mum a high level of compassion.
21 May 2025
You have always been very cooperative, kind and welcoming when I visited mother.
It was always a pleasure to see how happy comfortable she was and surrounded by lovely staff who were always so kind to her.
She loved the star and they seem to have a good respect for her too
It was unfortunate due
to her blindness that she could not take part in a lot of the activities, but the ones that she could do she enjoyed.
Everything was spotless and the bathroom was clean and all the staff were very vigilant about personal hygiene
Not the not got the best appetite but what she did eat she enjoyed and although only have a meal at night she loved the company on the table.
We would strongly recommend Parkfield Grange to any of our friends as we felt the personal touches we are excellent
All the staff were easy to talk to and tried very hard to help if and when necessary
01 May 2025
Parkfield Grange has a homely feel to it . My father refers to it as a cruise ship and calls his room his cabin. The Home Admissions Advisor and the team are second to none and can't do enough for us . They really make it home from home.
30 April 2025
Really lovely welcoming environment, friendly staff, excellent standards of care, exceptionally clean and a great range of activities. The home has a lovely feel about it. We cannot thank the Home Admissions Advisor and the team at Parkfield Grange enough. They have been amazing.
22 April 2025
Dad only moved in to Parkfield at the end of January. He was made very welcome and we hoped his quality of life would greatly improve. Unfortunately his health declined quickly and unexpectedly but staff cared and supported him, encouraging him to get up and about when possible. He suffered a
number of falls which were unavoidable and he moved into end of life care. Staff were diligent in making him as comfortable as possible and were very attentive to family needs at a difficult time. Sadly dad died without really enjoying all the facilities Parkfield has to offer. The family is very grateful for the care and support received.
14 April 2025
I chose Parkfield Grange as it's said to have a good reputation and it's recommended by the surgeon who carried out my hip replacement. This has certainly proved to be the case especially when I had pain in the chest and staff called an ambulance and went to hospital. On my return the good service
resumed and I have to say I'm so pleased to have come here and would do so again if necessary.
14 April 2025
My lovely mum had 4 weeks of excellent respite care at Parkfield Grange. It gave us valuable breathing space to sort out care going forwards (relocation to be nearer to me) and during her stay she was well fed and received kind and compassionate care from the wonderful manager and his team.
14 April 2025
Parkfield is a lovely place. Care was second to none and they really looked after my mother very well. Staff are well trained and very caring. Highly recommended.
02 April 2025
Very pleased my wife came straight from hospital. She had time to recover and all round the staff and the service they have given is very good. She is very pleased with her stay here.
11 March 2025
Choosing care facilities for a loved one is a frightening experience. Parkfields from the start alleviates your fears. All of the care staff share one characteristic in common and that is they are all very kind. Whilst care is professional there is a very relaxed feeling about the care home. My
mother arrived 6 months ago, she took time to settle as I was worried but now I rest easy knowing she is safe, warm but above all happy. In the circumstances Parkfields have achieved everything in my family.
Latest Reviews for Parkfield Grange
23 January 2026
Mum came to Parkfield in November following a fracture. We have been hugely impressed with the quality of care , carers are kind and capable and treat mum with dignity and respect. Other staff are very friendly too . As mum had started to recover she has been able to take part in a range of
activities.The activities on offer are varied and tailored to the residents needs and wants. We've been really impressed with what is on offer and like the fact that activities take place in different areas of the home . We feel that having the opportunity to move around the building is a really positive addition to daily life. Parkfield is a large care home. We have found this to be advantageous in terms of what is on offer and allowing mum to engage with many different residents and staff members. We've also found that the care/ daily life is very tailored to individual needs which is impressive with the number of residents living in the home. We would highly recommend Parkfield.
24 December 2025
Since my brother has been in your care, I have noticed a great improvement in his overall health and demeanour. He is happy and content and treated very well. My main comment is that the food needs slight adjustment in some cases.
01 December 2025
The care home is excellent and most wonderful. I like it very much. The food and drink are superb. The staff are superb. I can not thank the staff enough for what they have done.
01 December 2025
I feel confident that my mother is safe and well cared for, as her needs are changing. Staff will quickly adapt to manage this. It took her a while to settle, having previously been living independently. The facilities are great, including a lovely garden. All the staff are very friendly and
helpful.
01 December 2025
The staff at Parkfield Grange are all very nice and welcoming and you feel at home and Simon feels that way too and looked after very well and cared for. Simon is a resident.
26 November 2025
I would highly recommend Parkfield Grange. Since our first meeting with Emily and our show around, we got the sense that they would really take the time to understand and adapt to my Dad as a person and also his needs. We have not been disappointed in this regard and feel he has really come a long
way since being here; both in terms of enjoyment, integration and anxiety levels. It has been of great peace of mind to our family to know that he has been so well looked after. We are only moving him now due to the need for more out-of-home activity.
17 July 2025
My aunt was repatriated to UK after an accident on a cruiseship. Arriving at Parkfield Grange she was very weak, barely walking and lost all confidence. From the moment we arrived at P.G we were welcomed as family. Nothing was too much trouble and although her stay has been short (2 weeks) every
member of staff has treated her as a relative. She has been so well looked after that she is returning to her home almost back to full strength. This was the best decision we made and would not hesitate to encourage her to return if she needed support. Brilliant!!
03 June 2025
Truly outstanding care received by my mother for over 3 1/2 years. It is a wonderful home with great facilities but most importantly, the Carers and everyone who works there are totally professional, extremely caring, compassionate and respectful. My mother was looked after so well and she really
did consider Parkfield to be her home. It is a happy place to live and the food is excellent (especially the cakes!). I could not recommend Parkfield more highly - I'd like to book myself in.
23 May 2025
From the minute you walk through the reception door every aspect is very professional and welcoming. All the staff are kind & courteous, during a difficult time our family and my mother in law have found the complete experience to be of a very high standard.
23 May 2025
Very few times in life do you come across somewhere that is run so professionally. I cant fault the staff, the way they care for ma and interact with her. The first time I came here to visit ma the staff new all about me because they had taken an interest in her stories. Not only do they look after
your loved ones in here but when you visit you are well looked after too. The staff all seem so happy here which shows in the care they give and the attention to detail.
Yes it is on the pricey side but you get what you pay for and I personally I think it very good value for money.
23 May 2025
Mum originally came to Parkfield Grange for respite care. The level of care she is receiving is of such a high standard she has decided to stay. I can rest assured she is having all her needs meet in a loving professional way. All the staff have shown my mum a high level of compassion.
21 May 2025
You have always been very cooperative, kind and welcoming when I visited mother.
It was always a pleasure to see how happy comfortable she was and surrounded by lovely staff who were always so kind to her.
She loved the star and they seem to have a good respect for her too
It was unfortunate due
to her blindness that she could not take part in a lot of the activities, but the ones that she could do she enjoyed.
Everything was spotless and the bathroom was clean and all the staff were very vigilant about personal hygiene
Not the not got the best appetite but what she did eat she enjoyed and although only have a meal at night she loved the company on the table.
We would strongly recommend Parkfield Grange to any of our friends as we felt the personal touches we are excellent
All the staff were easy to talk to and tried very hard to help if and when necessary
01 May 2025
Parkfield Grange has a homely feel to it . My father refers to it as a cruise ship and calls his room his cabin. The Home Admissions Advisor and the team are second to none and can't do enough for us . They really make it home from home.
30 April 2025
Really lovely welcoming environment, friendly staff, excellent standards of care, exceptionally clean and a great range of activities. The home has a lovely feel about it. We cannot thank the Home Admissions Advisor and the team at Parkfield Grange enough. They have been amazing.
22 April 2025
Dad only moved in to Parkfield at the end of January. He was made very welcome and we hoped his quality of life would greatly improve. Unfortunately his health declined quickly and unexpectedly but staff cared and supported him, encouraging him to get up and about when possible. He suffered a
number of falls which were unavoidable and he moved into end of life care. Staff were diligent in making him as comfortable as possible and were very attentive to family needs at a difficult time. Sadly dad died without really enjoying all the facilities Parkfield has to offer. The family is very grateful for the care and support received.
14 April 2025
I chose Parkfield Grange as it's said to have a good reputation and it's recommended by the surgeon who carried out my hip replacement. This has certainly proved to be the case especially when I had pain in the chest and staff called an ambulance and went to hospital. On my return the good service
resumed and I have to say I'm so pleased to have come here and would do so again if necessary.
14 April 2025
My lovely mum had 4 weeks of excellent respite care at Parkfield Grange. It gave us valuable breathing space to sort out care going forwards (relocation to be nearer to me) and during her stay she was well fed and received kind and compassionate care from the wonderful manager and his team.
14 April 2025
Parkfield is a lovely place. Care was second to none and they really looked after my mother very well. Staff are well trained and very caring. Highly recommended.
02 April 2025
Very pleased my wife came straight from hospital. She had time to recover and all round the staff and the service they have given is very good. She is very pleased with her stay here.
11 March 2025
Choosing care facilities for a loved one is a frightening experience. Parkfields from the start alleviates your fears. All of the care staff share one characteristic in common and that is they are all very kind. Whilst care is professional there is a very relaxed feeling about the care home. My
mother arrived 6 months ago, she took time to settle as I was worried but now I rest easy knowing she is safe, warm but above all happy. In the circumstances Parkfields have achieved everything in my family.