Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Fairfield House Care Home

stars
stars 11 July 2024
My mother had been a resident at Fairfield House for nearly 2 years and sadly passed this June. Both myself and my sister were at her side supported by all the wonderful staff. It was her wish not to die in hospital and the Manager and Deputy supported her wishes. She died with dignity and in the
comfort of her own room with the familiar faces of the staff and family around her. I would not hesitate to recommend this care home, every member of staff from managers, carers, cooks and domestics make this place a home for their residents, who feel safe secure and loved.
Review from Denise H (Daughter of Resident/Service User)
stars
stars 18 July 2022
When dad moved in two months ago, I had some misgivings, however, once everything was clarified, I've seen my dad's health improve one hundred percent. He's always clean and well fed and is very relaxed there and the ladies (and workmen making improvements) working there always treat my dad with
utmost respect. He was allowed to take some of his items from his home to help make him relaxed in his bedroom and whereas my life was on hold for a long time before, I can now go on living my life and I can visit Dad regularly and take him out, so we're both happy with that and I'm forever grateful to them. Improvements are being made to the building daily.
Review from M W (Daughter of Resident/Service User)