Submit a Review for Sutton Rose Care Home
St Michaels Road, Boldmere, Sutton Coldfield, B73 5SY
View Full Details of Sutton Rose Care HomeLatest Reviews for Sutton Rose Care Home
29 July 2025
My 67 yrs old brother has stayed at Sutton Rose Care Home on two occasions, each time period has been two weeks for resbite Care. I cannot find fault with the care and facilities on site. My brother is very cautious about staying anywhere other than his reseidence but the staff and management understood his needs, medications and how to make him feel at home. Thank you to the care home manager and all her team for making my brothers stay most welcoming and a rewarding break. Our family felt very confident he was in safe hands. Kind regards.
28 July 2025
Sutton Rose exceeded all expectations when my Mum was discharged from hospital and admitted with a terminal condition. They helped with all the Admin & reacted at speed to assess her, and get her admitted and settled in. The staff are kind and compassionate, and the standard of care is very high. They make my mum as comfortable as possible and it is a very welcoming environment for friends and family to visit with no restrictions. It is a big weight off my mind when I have to leave her for a few days, knowing she is in such safe hands. Thank you to everyone involved in caring for my Mum.
14 July 2025
Mum had been in residential care but due to a deterioration in her health moved to Sutton Rose Care Home - nursing unit. Sadly Mum's stay was very short just two weeks as she suddenly became ill and passed away. During her short stay I found all the staff on the nursing unit to be very friendly, caring and professional Mum settled well at the home and always looked comfortable. Throughout her stay the nursing staff communicated regularly with me. Her end of life care was excellent. I always felt reassured that mum was in safe hands.
03 July 2025
Sutton Rose Care Home has provided an excellent service and facilities. The only thing I would suggest for the comfort of a resident is to have a 4 foot 6 inch bed rather than what they are using now.
19 June 2025
Sutton Rose care home have provided attentive and compassionate care for my mother. She was admitted with a terminal condition and the staff and administrators have consistently gone above and beyond to make her transfer from hospital and time in the care home as comfortable as it possibly can be. We feel supported and heard as a family by nurses, carers and administrators.
18 June 2025
I have to say the whole stay was wonderful from start to finish. The care was superb as were all the staff.
12 June 2025
My wife stayed for two weeks respite care. Found the staff very caring and understanding. Gave my wife encouragement to take part in activities.
21 May 2025
My sister was accepted into your Care Home direct from hospital, after a series of bad falls. I cannot thank you enough for taking the pressure from myself, and keeping me informed of your information from the hospital. We were given a visit of the care home including the room before her release from hospital, so we were confident that she would be happy with you. So far she appears quite comfortable and content, which also means myself and our family are very happy.
15 May 2025
My dad came to the Sutton Rose for respite care. The home dealt extremely efficiently with his transfer from hospital and showed him the greatest compassion and care in the last months of his life. They have made this difficult process so much easier to cope with.
13 May 2025
My Aunt was very reluctant to go anywhere for some Respite care, but is now more than happy there & is actually putting off going home! This in itself says a lot about Sutton Rose! We were all made to feel very welcome on arrival. All the staff are very friendly, with some having a wonderful sense of humour. All staff treat my Aunt with dignity, take an interest in her and interact well with her. Nurses are on site to sort medications out also to encourage her for when she goes home. Meals are good and activities varied. There is a nice little garden to sit out in when the weather is good. The on-site cafe is brilliant, offering somewhere different to go and sit and chat. Special occasions are celebrated eg Mother's Day and Easter which is a credit to the staff. Management & admin have been very patient with us when extending the respite care on a weekly basis! I would recommend this care home to others.
10 April 2025
Mom moved into Sutton Rose in January 2023. She is bedbound but has a beautiful spacious room with a nice outlook from the window. She is settled and very happy there. Nowhere can be perfect 100% of the time but overall mom receives an excellent level of care and the staff are so kind and caring. We hope to keep her there for as long as needed.
01 April 2025
My husband was in hospital for 2 weeks and we chose Sutton Rose for his respite care. During the 4 weeks he was in there he received excellent care and attention. The staff were so kind and considerate and all of his needs were met. Also the nurses on duty were very professional in administering medication and any other needs he had whilst there. I would have no hesitation in recommending this home for your loved ones.
25 March 2025
First class, kind, caring, proffessional service. Could not be bettered.
05 February 2025
Beautiful care home, spacious, clean and lovely staff. My mother came here for respite in November. We have been able to sleep at night knowing my mum is being well cared for.
27 January 2025
My Dad came into Sutton Rose Care Home yesterday. Right from the moment we came in everyone was so lovely all coming to greet him before we even got to his room. My dad's room is beautiful, so spacious, a big TV, en-suite and overlooking the garden. The care is outstanding and dad is really enjoying the food. All the staff are continually being so friendly and caring. Also from the moment we came for the initial enquiry and assessing Dad for his needs and all the lead up to Dad arriving, the staff have been wonderful. My Dad felt instantly settled from the moment he arrived. Thank you so much to all the staff.
17 January 2025
A warm, caring ambiance from arrival to departure. A very friendly atmosphere right away. Consistently good, attentive carers with lovely manners combined with efficiency. Lots of assistance given in a respectful way to those who need it without the need to ask. Food is good and plentiful, attractively presented. Rooms are cleaned daily without fail. The Sutton Rose Care Home is attractively furnished and decorated but it's the staff that make it really special.
14 January 2025
My father moved to Sutton Rose in April 2022 following a stroke. He lived there until he passed away in early December 2024. I viewed three other homes as well as Sutton Rose. None of the others could compare in terms of the size of the ensuite rooms, the communal areas, and the overall environment at Sutton Rose. The facilities shared with the adjacent flats: The cinema, library, and Bistro (and even a gym) are amazing. We spent many happy Saturday lunches with Dad in the Bistro, as well as many fun events such as Halloween fireworks. When Dad moved in, I was relieved to find that the quality of the facilities was matched by the level of care provided. He was made to feel welcome and settled in well. Over the time that he was there both he and our family became good friends with many of the staff at Sutton Rose. Choosing a care home is difficult. I have no regrets in choosing Sutton Rose for Dad.
14 November 2024
My father moved into Sutton Rose care home and has settled well. His move was stress-free for us as a family and the staff were very welcoming. The decor and environment is lovely, clean, and spacious. The staff team are friendly and caring and always happy to help.
12 November 2024
All staff have been very professionally friendly to me (daughter) and my father who has been here for respite care. Encourage, welcome and put at ease. My father has been made a fuss of. Very comfortable environment. Can only comment on 4 days of experience.
01 November 2024
My brother has been in Sutton Rose since April 2024, this was originally temporary until certain matters were sorted out by his POAs (myself and my other brother). We had to look at other care homes this month (October) and it became very apparent that Sutton Rose was by far the best in care, facilities, professionalism and location. My brother has nursing needs and we needed a long-term care facility. After a whole day of looking at other care homes, it was a no-brainer that Sutton Rose was the best suited to his style of living, it is also well-kept and furnished. Conversations were conducted with the professionals at Sutton Rose and his social worker and we are very pleased that he will be staying at Sutton Rose. After a lifetime of working my brother is now very content now that the situation has been sorted out and he can now relax and receive the care that he needs at Sutton Rose.
Latest Reviews for Sutton Rose Care Home
29 July 2025
My 67 yrs old brother has stayed at Sutton Rose Care Home on two occasions, each time period has been two weeks for resbite Care. I cannot find fault with the care and facilities on site. My brother is very cautious about staying anywhere other than his reseidence but the staff and management understood his needs, medications and how to make him feel at home. Thank you to the care home manager and all her team for making my brothers stay most welcoming and a rewarding break. Our family felt very confident he was in safe hands. Kind regards.
28 July 2025
Sutton Rose exceeded all expectations when my Mum was discharged from hospital and admitted with a terminal condition. They helped with all the Admin & reacted at speed to assess her, and get her admitted and settled in. The staff are kind and compassionate, and the standard of care is very high. They make my mum as comfortable as possible and it is a very welcoming environment for friends and family to visit with no restrictions. It is a big weight off my mind when I have to leave her for a few days, knowing she is in such safe hands. Thank you to everyone involved in caring for my Mum.
14 July 2025
Mum had been in residential care but due to a deterioration in her health moved to Sutton Rose Care Home - nursing unit. Sadly Mum's stay was very short just two weeks as she suddenly became ill and passed away. During her short stay I found all the staff on the nursing unit to be very friendly, caring and professional Mum settled well at the home and always looked comfortable. Throughout her stay the nursing staff communicated regularly with me. Her end of life care was excellent. I always felt reassured that mum was in safe hands.
03 July 2025
Sutton Rose Care Home has provided an excellent service and facilities. The only thing I would suggest for the comfort of a resident is to have a 4 foot 6 inch bed rather than what they are using now.
19 June 2025
Sutton Rose care home have provided attentive and compassionate care for my mother. She was admitted with a terminal condition and the staff and administrators have consistently gone above and beyond to make her transfer from hospital and time in the care home as comfortable as it possibly can be. We feel supported and heard as a family by nurses, carers and administrators.
18 June 2025
I have to say the whole stay was wonderful from start to finish. The care was superb as were all the staff.
12 June 2025
My wife stayed for two weeks respite care. Found the staff very caring and understanding. Gave my wife encouragement to take part in activities.
21 May 2025
My sister was accepted into your Care Home direct from hospital, after a series of bad falls. I cannot thank you enough for taking the pressure from myself, and keeping me informed of your information from the hospital. We were given a visit of the care home including the room before her release from hospital, so we were confident that she would be happy with you. So far she appears quite comfortable and content, which also means myself and our family are very happy.
15 May 2025
My dad came to the Sutton Rose for respite care. The home dealt extremely efficiently with his transfer from hospital and showed him the greatest compassion and care in the last months of his life. They have made this difficult process so much easier to cope with.
13 May 2025
My Aunt was very reluctant to go anywhere for some Respite care, but is now more than happy there & is actually putting off going home! This in itself says a lot about Sutton Rose! We were all made to feel very welcome on arrival. All the staff are very friendly, with some having a wonderful sense of humour. All staff treat my Aunt with dignity, take an interest in her and interact well with her. Nurses are on site to sort medications out also to encourage her for when she goes home. Meals are good and activities varied. There is a nice little garden to sit out in when the weather is good. The on-site cafe is brilliant, offering somewhere different to go and sit and chat. Special occasions are celebrated eg Mother's Day and Easter which is a credit to the staff. Management & admin have been very patient with us when extending the respite care on a weekly basis! I would recommend this care home to others.
10 April 2025
Mom moved into Sutton Rose in January 2023. She is bedbound but has a beautiful spacious room with a nice outlook from the window. She is settled and very happy there. Nowhere can be perfect 100% of the time but overall mom receives an excellent level of care and the staff are so kind and caring. We hope to keep her there for as long as needed.
01 April 2025
My husband was in hospital for 2 weeks and we chose Sutton Rose for his respite care. During the 4 weeks he was in there he received excellent care and attention. The staff were so kind and considerate and all of his needs were met. Also the nurses on duty were very professional in administering medication and any other needs he had whilst there. I would have no hesitation in recommending this home for your loved ones.
25 March 2025
First class, kind, caring, proffessional service. Could not be bettered.
05 February 2025
Beautiful care home, spacious, clean and lovely staff. My mother came here for respite in November. We have been able to sleep at night knowing my mum is being well cared for.
27 January 2025
My Dad came into Sutton Rose Care Home yesterday. Right from the moment we came in everyone was so lovely all coming to greet him before we even got to his room. My dad's room is beautiful, so spacious, a big TV, en-suite and overlooking the garden. The care is outstanding and dad is really enjoying the food. All the staff are continually being so friendly and caring. Also from the moment we came for the initial enquiry and assessing Dad for his needs and all the lead up to Dad arriving, the staff have been wonderful. My Dad felt instantly settled from the moment he arrived. Thank you so much to all the staff.
17 January 2025
A warm, caring ambiance from arrival to departure. A very friendly atmosphere right away. Consistently good, attentive carers with lovely manners combined with efficiency. Lots of assistance given in a respectful way to those who need it without the need to ask. Food is good and plentiful, attractively presented. Rooms are cleaned daily without fail. The Sutton Rose Care Home is attractively furnished and decorated but it's the staff that make it really special.
14 January 2025
My father moved to Sutton Rose in April 2022 following a stroke. He lived there until he passed away in early December 2024. I viewed three other homes as well as Sutton Rose. None of the others could compare in terms of the size of the ensuite rooms, the communal areas, and the overall environment at Sutton Rose. The facilities shared with the adjacent flats: The cinema, library, and Bistro (and even a gym) are amazing. We spent many happy Saturday lunches with Dad in the Bistro, as well as many fun events such as Halloween fireworks. When Dad moved in, I was relieved to find that the quality of the facilities was matched by the level of care provided. He was made to feel welcome and settled in well. Over the time that he was there both he and our family became good friends with many of the staff at Sutton Rose. Choosing a care home is difficult. I have no regrets in choosing Sutton Rose for Dad.
14 November 2024
My father moved into Sutton Rose care home and has settled well. His move was stress-free for us as a family and the staff were very welcoming. The decor and environment is lovely, clean, and spacious. The staff team are friendly and caring and always happy to help.
12 November 2024
All staff have been very professionally friendly to me (daughter) and my father who has been here for respite care. Encourage, welcome and put at ease. My father has been made a fuss of. Very comfortable environment. Can only comment on 4 days of experience.
01 November 2024
My brother has been in Sutton Rose since April 2024, this was originally temporary until certain matters were sorted out by his POAs (myself and my other brother). We had to look at other care homes this month (October) and it became very apparent that Sutton Rose was by far the best in care, facilities, professionalism and location. My brother has nursing needs and we needed a long-term care facility. After a whole day of looking at other care homes, it was a no-brainer that Sutton Rose was the best suited to his style of living, it is also well-kept and furnished. Conversations were conducted with the professionals at Sutton Rose and his social worker and we are very pleased that he will be staying at Sutton Rose. After a lifetime of working my brother is now very content now that the situation has been sorted out and he can now relax and receive the care that he needs at Sutton Rose.