Sutton Rose Care Home

St Michaels Road, Boldmere, Sutton Coldfield B73 5SY
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9.7 104 Reviews
  • Sutton Rose Care Home, Sutton Coldfield
Sutton Rose Care Home is a luxury care home complete with state-of-the-art facilities to ensure that each resident is comfortable.

The home has been designed with careful attention to detail and provides a buzzing and varied activities hub where residents can live their lives to the full.

The home features a specialist dementia care area, day care facilities, a well-equipped gym, a cinema and a wellness suite.

Sutton Rose offers residential care, nursing care, dementia care, as well as respite care.
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Care Provided by Sutton Rose Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 85 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1670 – £1870
  • Self-Funded Residential Dementia Care: £1670 – £1870
  • Self-Funded Nursing Care: £1670 – £1870
  • Self-Funded Nursing Dementia Care: £1670 – £1870
  • RESPITE Self-Funded Residential Care: £1670 – £1770
  • RESPITE Self-Funded Residential Dementia Care: £1670 – £1770
  • RESPITE Self-Funded Nursing Care: £1670 – £1770
  • RESPITE Self-Funded Nursing Dementia Care: £1670 – £1770

Nursing fees is the cost as quoted plus FNC. Sundry items such as hairdressing and beauty therapies, chiropody, dentistry, private prescriptions, dry cleaning, toiletries, etc, are not included in our weekly fee. Fees include all personal and nursing care, accommodation, food, drinks, snacks, laundry, bed linen & towels, in-house activities and utilities.

The price(s) shown are provided by the care home. Contact Sutton Rose Care Home for full pricing details and T&Cs.

Contact Sutton Rose Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Sutton Rose Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Marie Accison (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (85)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (85)

Sutton Rose Care Home Reviews (104)

9.7

Sutton Rose Care Home has a Review Score of 9.7 (9.744) out of 10, based on 64 reviews in the last 2 years.
Over all time Sutton Rose Care Home has 104 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Sutton Rose Care Home
  • 34
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Total of 104, showing 1-20
Review from Stephen W (Son of Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother had terrible care in the assessment unit she was referred to from hospital. When we were assessed at needing nursing care, my moms carers had no hesitation in recommending Sutton Rose. It is friendly and welcoming home with staff who genuinely know their residents and contact relatives promptly
if there are any concerns. My mom was well cared for in her 9 months there.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you for taking the time to leave such a wonderful review. We are delighted to hear that your mother's experience at Sutton Rose was such a positive one and that our team made you both feel welcomed and supported.
Building strong relationships with our residents and their families is incredibly important to us, and we are pleased that our communication and person-centred approach gave you confidence and reassurance throughout your mother's stay.
Your kind words about our staff, care and welcoming environment mean a great deal to the whole team. Thank you for trusting us with your mother's care, and we wish you and your family all the very best for the future.
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Review from Sam M (Granddaughter of Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Gran was very unsettled when she first came to Sutton Rose. The staff are amazing. The support and kindness to gran has been wonderful. But also the help and support towards family has been really great. The team has had to adapt to gran and her needs and so far we have been pleased. Some staff have/need
some more training in dementia approach but they have been guided well with support from staff. Thank you for all your kindness!
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you for taking the time to share your feedback. We are delighted to hear that your loved one has settled well at Sutton Rose and that our team's kindness, support and dedication have made a positive difference during what can often be a challenging transition.
We understand that every resident is unique, and we are committed to continually adapting our care to meet individual needs. We also appreciate your comments regarding dementia care and training. Continuous learning and development are very important to us, and we are always striving to enhance our team's skills and knowledge to provide the best possible support.
Thank you once again for your kind words and for placing your trust in us. It is a privilege to care for your loved one and support your family.
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Review from A M (Daughter of Resident) published on 11 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident for almost 2 years and we couldn't be happier with the care she receives at Sutton Rose. Staff treat her, and us, as a part of the family and we are confident with the support offered to us all.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you for taking the time to leave such a wonderful review. It means so much to our team to know that both your mum and your family feel happy, supported and valued at Sutton Rose.
Creating a warm, welcoming environment where residents are treated with dignity, respect and compassion is at the heart of everything we do. We are delighted to hear that you feel part of the Sutton Rose family and that the support we provide gives you confidence and peace of mind. Thank you for your kind words and continued trust in our team. We look forward to continuing to support your mum and your family for many years to come.
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Review from A S (Relative of Resident) published on 11 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The facilities, the activities and the staff all make Sutton Rose a great care home. Resident lounges are often full of life and provide an environment of care and engagement I'm struck by how all the staff seem to know the residents by name, and take the time to build relationships with me, a family
member, too during my weekly visits. I am happy to know my grandpa is well cared for every day.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you for taking the time to leave such a wonderful review. We are delighted to hear that you have had such a positive experience at Sutton Rose and that your grandad is happy and well cared for. It is especially rewarding to know that our team's dedication, kindness, and commitment to building meaningful relationships with both residents and their families has made such a positive impression. Your feedback means a great deal to us and will be shared with the whole team. Thank you for your continued trust and support.
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Review from Elaine N (Daughter of Resident) published on 10 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad's room is always clean and tidy. The staff treat dad very well at all times and they are always happy to help. The home is kept to a high standard and the new flooring is fabulous. I know dad is safe there and happy even though it is not the same a his previous house. Having the Bistro attached
to the home is wonderful and I take him there for a change of scene and a cup of tea, he feels normal seeing other people from outside the home.
I really can't fault it at all, it is the best decision we made and dad appreciates being looked after so well.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you for taking the time to leave such a lovely review.
We are delighted to hear that you feel your loved one is happy, safe and well cared for at Sutton Rose. It is particularly wonderful to know that our team, the standard of the home and the Bistro have made such a positive difference to both of your experiences.
Creating a warm, welcoming environment where residents can continue to enjoy meaningful moments and feel part of a community is incredibly important to us, so your kind comments mean a great deal to the whole team.
Thank you again for your support and trust in us
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Review from J C (Daughter of Resident) published on 4 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the care my mother receives at this home. The staff are consistently friendly, approachable, and genuinely caring, which creates a warm and welcoming atmosphere for residents, family and visitors alike. They treat residents with great respect and dignity and they make a real effort
to involve all residents in a range of activities, helping to keep them engaged and included. The most important thing for me is peace of mind knowing my mother is safe and well cared for.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you for taking the time to share your experience and for your kind words about our team. We are delighted to hear that you feel your loved one receives compassionate, respectful, and dignified care at Sutton Rose Care Home. Creating a warm, welcoming environment where residents feel safe, valued, and engaged is at the heart of everything we do. It is especially rewarding to know that our activities programme and the dedication of our staff provide reassurance and peace of mind to families. Your feedback means a great deal to us and will be shared with the whole team.
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Review from Chris B (Wife of Resident) published on 4 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The activities and events that take place at Sutton Rose are fantastic. Recently street party for VE Day and Eurovision Song Contest by staff. The careers awards for residents was such a joyous occasion for everyone.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you for taking the time to leave such a wonderful review. We are delighted to hear that you have enjoyed the activities and events at Sutton Rose Care Home. Our team works hard to create engaging and meaningful experiences for residents, and it is lovely to know that the VE Day street party and Eurovision celebrations brought so much joy. Your kind words and recognition of our efforts are greatly appreciated and will be shared with the team. Thank you for your continued support.
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Review from M D (Son-in-law of Resident) published on 3 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and management team are amazing they have gone above and beyond for our family members who is a resident at Sutton rose care home
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you for taking the time to leave such a wonderful review. We are delighted to hear that you feel our staff and management team have gone above and beyond in supporting your family member. Providing high-quality care, compassion and a welcoming environment is at the heart of everything we do, so it is incredibly rewarding to receive such positive feedback. Your kind words will be shared with the whole team, who will be very grateful for your recognition and support. Thank you once again for placing your trust in us.
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Review from David D (Brother-in-law of Resident) published on 1 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so pleased that my close relative is in the care of Sutton Rose. Great attention is given to all aspects of her well being and I am confident that very little could be improved. I doubt she could be happier. The whole team give great service and are so helpful in ensuring a full and active environment
is created. I am very grateful that she receives such a high level of care and comfort. Thank you.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you for taking the time to leave such a wonderful review. We are delighted to hear that your relative is happy and thriving at Sutton Rose Care Home. Providing compassionate, person-centred care in a warm and engaging environment is at the heart of everything we do, so it is incredibly rewarding to know that our team's dedication has made such a positive difference. Your kind words and appreciation mean a great deal to us, and we will be sure to share your feedback with the whole team. Thank you for your trust and support.
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Review from T M (Daughter of Resident) published on 26 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Sutton Rose is clean, bright and airy. Staff are welcoming, friendly and professional, activity staff are always bright and happy engaging with residents on sight. Good peace of mind for relatives to know she is very well looked after in a safe environment.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you for taking the time to leave such a lovely review of Sutton Rose Care Home.
We are delighted to hear that you feel your loved one is safe, happy and well cared for within our home. Your kind comments about our welcoming team, activities staff and the environment at Sutton Rose truly mean a great deal to us all. Providing peace of mind to families is incredibly important to us, and we are so pleased this has been your experience. I will ensure your wonderful feedback is shared with the whole team, who work very hard to create a warm, caring and engaging atmosphere for our residents every day. Thank you once again for your support and trust in Sutton Rose.
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Review from S S (Daughter of Resident) published on 26 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a resident at Sutton Rose since May 2024. He initially went for respite care and after a few months decided to stay. He is very settled and happy. We were impressed when some health problems were identified and dad promptly admitted to hospital. After he was discharged, the nursing
staff provided excellent care and attention was given excellent care and attention was given to encouraging him to eat well as he had lost his appetite and weight. He now participates regularly in activities, particularly enjoying musical events.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you for taking the time to leave such a lovely review. We are so pleased to hear that your father has settled so well at Sutton Rose and continues to enjoy life within our home. It means a great deal to know that our team's care, support and encouragement during a difficult time made a positive difference to both your father and your family. We are especially delighted that he is enjoying participating in activities and musical events, which always bring so much joy to our home. Your kind words will be shared with the team, who work incredibly hard to provide compassionate and person-centred care every day. Thank you again for your support and trust in Sutton Rose.
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Review from C B (Wife of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We attended various events during April/March. All were well organised and best of all welcoming and friendly which has put us both at ease, the care and attention gives to my wife has been truly great, we look forward to upcoming events.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you for your lovely review and for attending our events at Sutton Rose Care Home. We are so pleased to hear that you found them welcoming, friendly and well organised. Creating enjoyable events that help residents and their families feel comfortable and connected is very important to us, so your kind words mean a great deal to the whole team. We are also delighted that you are happy with the care and attention provided.
Thank you again for your continued support, and we look forward to welcoming you to many more upcoming events.
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Review from Kevin H (Son of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really pleased with the whole experience. Level of care throughout is excellent and my dad couldn't be in a better place.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you for your wonderful review. We are delighted to hear that you have been so pleased with the care and support your dad has received at Sutton Rose Care Home. Our team work incredibly hard to provide a warm, safe and supportive environment for all of our residents, so your kind words truly mean a lot to us. We are especially pleased that you highlighted the level of care throughout your dad's stay.
Thank you again for taking the time to share your experience and for placing your trust in us.
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Review from Vicki R (Daughter of Resident) published on 7 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been a resident since November 2025. During this time, we have been overwhelmed by the kindness, care and compassion shown by all the staff, both to Dad himself and to us as a family.
They regularly go above and beyond to keep him comfortable, safe and healthy and we are immensely grateful
to them. We are so happy Dad is at Sutton Rose, a place where we can visit and spend time with him. Knowing he is always incredibly well looked after.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you for your heartfelt review and for sharing your family's experience at Sutton Rose. It means so much to hear that our team's kindness, care and compassion have helped both your loved one and your family feel supported and reassured. We are delighted that you feel comfortable visiting and spending valuable time together, knowing he is safe and well cared for. Your lovely comments will be shared with the whole team, who work hard every day to create a warm and caring environment for all of our residents and families.
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Review from I B (Sister of Resident) published on 7 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are always pleasant and the receptionists are so helpful and aware of the needs of both residents and visitors. A good programme of events keeps everyone happy.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you for taking the time to leave such a lovely review about Sutton Rose. We are delighted to hear that our staff and reception team have made such a positive impression and that you feel both residents and visitors are well supported during their time with us. It is also wonderful to know that our programme of activities and events helps create a happy and enjoyable environment for everyone. Your kind feedback is greatly appreciated and will be shared with the whole team.
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Review from Sandra L (Friend of Resident) published on 7 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Such a lovely place.
Great staff friendly + helpful.
Variety of meals.
Entertainment always there.
Something for everyone and can join in too. Love how clean it is and happy environment. Love it!
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you for your wonderful review and kind feedback about Sutton Rose. We are so pleased to hear that you enjoy the welcoming atmosphere, varied meals, activities and entertainment available within our home. It is especially lovely to know that our team's friendliness and helpfulness stood out during your visits. Your comments about the cleanliness and happy environment mean a great deal to us, and we truly appreciate you taking the time to share your experience.
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Review from D C (Sister of Resident) published on 7 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fabulous home.
Great atmosphere as soon as I walk through door.
Lovely receptionist always smiling.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you for your lovely review and kind comments about Sutton Rose. We are delighted to hear that you enjoy the warm atmosphere in our home and that our receptionist and team made such a positive impression on you. Your feedback means a great deal to us, and we will be sure to share your comments with the staff. Thank you again for your support and for taking the time to leave a review.
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Review from B H (Son of Resident) published on 12 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents moved into Sutton Rose in September 25. The move was made as easy as possible with every request supported without any moans or groans. When dad died in January the staffs support for my mum and the rest of the family was exemplary. Knowing mum is now amongst lots of new friends in a loving,
caring environment has taken away so much anxiety about her quality of life.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you for taking the time to share such thoughtful feedback. We are pleased to hear that the move into Sutton Rose was made as smooth and supportive as possible, as we understand how important that transition can be for families. We are also truly grateful for your kind words about the team's support during such a difficult time for your family. Providing compassionate care and a warm, supportive environment for both residents and their loved ones is at the heart of everything we do. It is wonderful to know your mum has settled well, formed new friendships and feels part of our caring community.
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Review from Richard W (Son of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Sutton Rose provides a good care experience for residents. The staff generally seem to genuinely care about looking after the residents. The home is well run, clean and comfortable.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you for taking the time to share your feedback. We are delighted to hear that you had a positive experience and that the care, kindness and dedication of our team stood out to you. Providing a clean, comfortable and welcoming home where residents feel supported and respected is extremely important to us, so it is lovely to know this was reflected in your visit. We truly appreciate your comments and your support.
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Review from B H (Brother of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall excellent facilities and friendly staff. Seems to be an occasional response to calls due to shortage of staff.
Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care HomeThank you for taking the time to share your feedback. We are very pleased to hear your positive comments about our facilities and friendly team, as creating a welcoming and supportive environment for residents and their families is very important to us. We also appreciate you highlighting your concern regarding response times to call bells. Please be assured that we continually review staffing levels and team support to ensure residents receive timely assistance whenever they need it. Your feedback is valuable and helps us continue to improve the service we provide.
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Current Review Score: 9.7 (9.744)

Overview of Review Score

The Review Score of 9.7 (9.744) out of 10 for Sutton Rose Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 64 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 61 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.744 for Sutton Rose Care Home is calculated as follows: ( (578 Excellents x 5) + (133 Goods x 4) + (22 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 737 Ratings = 4.744
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Sutton Rose Care Home is based on 61 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17, which has been reached with 61 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Aug 2021

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (6)

Marie

Marie Accison

Job Title: Home Manager Joined: 2023

Marie is our passionate and dedicated Home Manager, leading the Sutton Rose team with warmth, experience, and a genuine love for care. She takes great pride in creating a home where residents feel safe, respected, and truly part of a family.


With a strong background in care management, Marie is committed to supporting her team, maintaining high standards, and ensuring Sutton Rose continues to be a place filled with compassion, laughter, and community spirit.

Sara

Sara

Job Title: Deputy Manager Joined: 2023

Sara is our dedicated Deputy Manager, bringing experience, compassion, and strong leadership to the Sutton Rose team. With a background in care and a passion for supporting both residents and staff, Sara ensures our home runs smoothly every day.


She’s known for her calm, approachable nature and her commitment to delivering the highest standards of care. Sara works closely with the team to make sure every resident feels valued, safe, and truly at home.

Rosie

Rosie Boshell

Job Title: Customer Relations Executive Joined: 2025

With over 10 years of experience in the care sector, Rosie brings a wealth of knowledge, compassion, and enthusiasm to her role as Customer Relations Executive. She’s passionate about supporting residents and their families, creating a warm and welcoming environment, and showcasing all the wonderful things that make Sutton Rose feel like home.


Rosie also plays a key role in building community connections and organising events that bring joy to everyone at Sutton Rose.

Mark

Mark Vlademir Fusilero

Job Title: Clinical Lead Joined: 2021

I have been a nurse for 12 years and I joined Macc care in 2021.


My role as Clinical Lead is to support our nurses to deliver a safe nursing practice and to ensure that our residents are receiving individualised care based on their care plan with privacy and dignity.


I am passionate about excellent and safe care, especially in the management and administration of medication.


I have been awarded 'employee of the month' in April 2022, Macc care's 'nurse of the year' in September 2022 and Sutton Rose's 'nurse of the year' in 2023.

Jermaine

Jermaine Roberts

Job Title: Activities Manager Joined: 2025

Jermaine is our enthusiastic and creative Activities Manager, bringing energy, laughter, and joy to every day at the home. With a passion for making residents feel valued, engaged, and included, Jermaine ensures that there’s always something fun and meaningful happening — from lively group sessions and themed events to relaxing one-to-one activities.
He takes the time to get to know each resident personally, tailoring activities to suit individual interests and abilities. Whether it’s music, movement, arts and crafts, gardening, or reminiscence sessions, Jermaine’s warm personality and infectious enthusiasm make every activity special.
Jermaine believes that keeping active — both physically,emotionally and socially — is key to wellbeing and happiness, and he works hard to create a sense of community where everyone feels part of something wonderful.

Nicola

Nicola Middleton

Job Title: Head Receptionist Joined: 2020

Nicola is the friendly face that greets everyone as they walk through our doors. As our Head Receptionist, she ensures that residents, families, and visitors always receive a warm welcome and the highest standard of care from the very first hello.
Organised, approachable, and always ready to help, Nicola is at the heart of our home’s daily life — keeping everything running smoothly behind the scenes while making sure everyone feels comfortable and cared for.
Whether she’s helping families with enquiries, supporting new residents as they settle in, or coordinating visits and appointments, Nicola’s calm and compassionate nature shines through in everything she does.


Her dedication and professionalism make her an invaluable part of our team — and a reassuring presence for everyone who visits our home.

Frequently Asked Questions about Sutton Rose Care Home

What types of Care is Sutton Rose Care Home registered for?

Older Person Care, Dementia, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Sutton Rose Care Home have?

There are 85 Single Rooms.

What are the Facilities & Services at Sutton Rose Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Sutton Rose Care Home to the centre of Sutton Coldfield?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sutton Rose Care Home to verify any information. View our terms and conditions. Sutton Rose Care Home has an Enhanced Service - more info.