Submit a Review for Sutton Rose Care Home
St Michaels Road, Boldmere, Sutton Coldfield, B73 5SY
View Full Details of Sutton Rose Care HomeLatest Reviews for Sutton Rose Care Home
11 December 2025
Every member of staff I meet is polite, kind and caring. They will do whatever they can to help. The rooms and corridors are always clean and tidy. My dad loves it there, especially the staff. He always has clean clothes to wear, and they call him for his mealtimes. He is warm, well fed and happy.
11 December 2025
All staff are friendly and helpful. nothing is so much trouble when Mom asks for assistance. Rosie and Nicola are my main contacts who are brilliant. Entertainment team are really good we attended a community quiz night last night the place was packed and it was fun. The nurse on moms floor Charmain is lovely. It seems a bit unfair to pick out certain people as the whole team are good its given my mom a new lease of life.
11 December 2025
Mum has been a resident at Sutton Rose for over a year now. As a family we are confident in the care provided. Staff are friendly and approachable and make mum feel special and well looked after. I wouldn't hesitate to recommend Sutton Rose for the care of your loved ones.
12 November 2025
All the staff at Sutton Rose go above and beyond to support and care for my mum. Its a difficult journey for her and our family and we appreciate the services of Sutton Rose. The Diwali Party was was an example how the activities team ensure all residents can enjoy life. It was lovely to be included as a family member too. My mum really enjoyed our time together at the party.
05 November 2025
I have found Sutton Rose Care Home to be friendly but very professional. The staff are lovely, as are the management, and all are approachable. The food is very good & varied. Overall, it's a lovely place to be!
05 November 2025
When visiting, the staff are friendly and helpful. There is a lovely atmosphere for the residents with lots going on.
01 October 2025
The rooms are nice, and the facilities are good and well-maintained. There are lots of activities to get involved with. Staff are friendly and caring with residents as well as with visitors and relatives. There is a consistently high standard of nursing and care. Dad is very happy there.
17 September 2025
My wife who was suffering with alzheimers was loved and cared for by this excellent care home for over 3 1/2 years. In her time at Sutton Rose she received very high quality care from a well managed staff. They also supported me as I tried to cope with my wife condition they ensured we celebrated birthdays and anniversaries. And they continue to support the links we set up with the local school when residents and children have fun. I fully recommend Sutton Rose Care Home.
15 September 2025
Myself and my husband came to a summer fair at Sutton Rose on Saturday. We were greeted at the door by a lovely lady and shown through to the back garden. The atmosphere was amazing, we saw lots of attentive staff looking after residents. The home appeared clean and tidy and the food being served was excellent. Overall its definitely somewhere I would be happy to live when my time comes.
05 September 2025
On returning to the home on the day he entered care. They had forgotten to feed him. His drink was out of reach as was his call button. I advised that my husband has dementia and was not to be left in a chair or wheelchair on his own as he thinks he can walk. He had a fall that his daughter witnessed. When his carer went to visit they were asked how they shower him? This was on the the Wednesday on the last day, my husband was dressed. He had a conveen on and a pipe but no bag resulting in him wetting himself.
29 August 2025
My husband has been a resident on the dementia floor at Sutton Rose care home for ten months. His care has been excellent all the time. He is so content and he thinks he is in a "five star" hotel. I am so grateful to all the staff who give us both such excellent care.
29 July 2025
My 67 yrs old brother has stayed at Sutton Rose Care Home on two occasions, each time period has been two weeks for resbite Care. I cannot find fault with the care and facilities on site. My brother is very cautious about staying anywhere other than his reseidence but the staff and management understood his needs, medications and how to make him feel at home. Thank you to the care home manager and all her team for making my brothers stay most welcoming and a rewarding break. Our family felt very confident he was in safe hands. Kind regards.
28 July 2025
Sutton Rose exceeded all expectations when my Mum was discharged from hospital and admitted with a terminal condition. They helped with all the Admin & reacted at speed to assess her, and get her admitted and settled in. The staff are kind and compassionate, and the standard of care is very high. They make my mum as comfortable as possible and it is a very welcoming environment for friends and family to visit with no restrictions. It is a big weight off my mind when I have to leave her for a few days, knowing she is in such safe hands. Thank you to everyone involved in caring for my Mum.
14 July 2025
Mum had been in residential care but due to a deterioration in her health moved to Sutton Rose Care Home - nursing unit. Sadly Mum's stay was very short just two weeks as she suddenly became ill and passed away. During her short stay I found all the staff on the nursing unit to be very friendly, caring and professional Mum settled well at the home and always looked comfortable. Throughout her stay the nursing staff communicated regularly with me. Her end of life care was excellent. I always felt reassured that mum was in safe hands.
03 July 2025
Sutton Rose Care Home has provided an excellent service and facilities. The only thing I would suggest for the comfort of a resident is to have a 4 foot 6 inch bed rather than what they are using now.
19 June 2025
Sutton Rose care home have provided attentive and compassionate care for my mother. She was admitted with a terminal condition and the staff and administrators have consistently gone above and beyond to make her transfer from hospital and time in the care home as comfortable as it possibly can be. We feel supported and heard as a family by nurses, carers and administrators.
18 June 2025
I have to say the whole stay was wonderful from start to finish. The care was superb as were all the staff.
12 June 2025
My wife stayed for two weeks respite care. Found the staff very caring and understanding. Gave my wife encouragement to take part in activities.
21 May 2025
My sister was accepted into your Care Home direct from hospital, after a series of bad falls. I cannot thank you enough for taking the pressure from myself, and keeping me informed of your information from the hospital. We were given a visit of the care home including the room before her release from hospital, so we were confident that she would be happy with you. So far she appears quite comfortable and content, which also means myself and our family are very happy.
15 May 2025
My dad came to the Sutton Rose for respite care. The home dealt extremely efficiently with his transfer from hospital and showed him the greatest compassion and care in the last months of his life. They have made this difficult process so much easier to cope with.
Latest Reviews for Sutton Rose Care Home
11 December 2025
Every member of staff I meet is polite, kind and caring. They will do whatever they can to help. The rooms and corridors are always clean and tidy. My dad loves it there, especially the staff. He always has clean clothes to wear, and they call him for his mealtimes. He is warm, well fed and happy.
11 December 2025
All staff are friendly and helpful. nothing is so much trouble when Mom asks for assistance. Rosie and Nicola are my main contacts who are brilliant. Entertainment team are really good we attended a community quiz night last night the place was packed and it was fun. The nurse on moms floor Charmain is lovely. It seems a bit unfair to pick out certain people as the whole team are good its given my mom a new lease of life.
11 December 2025
Mum has been a resident at Sutton Rose for over a year now. As a family we are confident in the care provided. Staff are friendly and approachable and make mum feel special and well looked after. I wouldn't hesitate to recommend Sutton Rose for the care of your loved ones.
12 November 2025
All the staff at Sutton Rose go above and beyond to support and care for my mum. Its a difficult journey for her and our family and we appreciate the services of Sutton Rose. The Diwali Party was was an example how the activities team ensure all residents can enjoy life. It was lovely to be included as a family member too. My mum really enjoyed our time together at the party.
05 November 2025
I have found Sutton Rose Care Home to be friendly but very professional. The staff are lovely, as are the management, and all are approachable. The food is very good & varied. Overall, it's a lovely place to be!
05 November 2025
When visiting, the staff are friendly and helpful. There is a lovely atmosphere for the residents with lots going on.
01 October 2025
The rooms are nice, and the facilities are good and well-maintained. There are lots of activities to get involved with. Staff are friendly and caring with residents as well as with visitors and relatives. There is a consistently high standard of nursing and care. Dad is very happy there.
17 September 2025
My wife who was suffering with alzheimers was loved and cared for by this excellent care home for over 3 1/2 years. In her time at Sutton Rose she received very high quality care from a well managed staff. They also supported me as I tried to cope with my wife condition they ensured we celebrated birthdays and anniversaries. And they continue to support the links we set up with the local school when residents and children have fun. I fully recommend Sutton Rose Care Home.
15 September 2025
Myself and my husband came to a summer fair at Sutton Rose on Saturday. We were greeted at the door by a lovely lady and shown through to the back garden. The atmosphere was amazing, we saw lots of attentive staff looking after residents. The home appeared clean and tidy and the food being served was excellent. Overall its definitely somewhere I would be happy to live when my time comes.
05 September 2025
On returning to the home on the day he entered care. They had forgotten to feed him. His drink was out of reach as was his call button. I advised that my husband has dementia and was not to be left in a chair or wheelchair on his own as he thinks he can walk. He had a fall that his daughter witnessed. When his carer went to visit they were asked how they shower him? This was on the the Wednesday on the last day, my husband was dressed. He had a conveen on and a pipe but no bag resulting in him wetting himself.
29 August 2025
My husband has been a resident on the dementia floor at Sutton Rose care home for ten months. His care has been excellent all the time. He is so content and he thinks he is in a "five star" hotel. I am so grateful to all the staff who give us both such excellent care.
29 July 2025
My 67 yrs old brother has stayed at Sutton Rose Care Home on two occasions, each time period has been two weeks for resbite Care. I cannot find fault with the care and facilities on site. My brother is very cautious about staying anywhere other than his reseidence but the staff and management understood his needs, medications and how to make him feel at home. Thank you to the care home manager and all her team for making my brothers stay most welcoming and a rewarding break. Our family felt very confident he was in safe hands. Kind regards.
28 July 2025
Sutton Rose exceeded all expectations when my Mum was discharged from hospital and admitted with a terminal condition. They helped with all the Admin & reacted at speed to assess her, and get her admitted and settled in. The staff are kind and compassionate, and the standard of care is very high. They make my mum as comfortable as possible and it is a very welcoming environment for friends and family to visit with no restrictions. It is a big weight off my mind when I have to leave her for a few days, knowing she is in such safe hands. Thank you to everyone involved in caring for my Mum.
14 July 2025
Mum had been in residential care but due to a deterioration in her health moved to Sutton Rose Care Home - nursing unit. Sadly Mum's stay was very short just two weeks as she suddenly became ill and passed away. During her short stay I found all the staff on the nursing unit to be very friendly, caring and professional Mum settled well at the home and always looked comfortable. Throughout her stay the nursing staff communicated regularly with me. Her end of life care was excellent. I always felt reassured that mum was in safe hands.
03 July 2025
Sutton Rose Care Home has provided an excellent service and facilities. The only thing I would suggest for the comfort of a resident is to have a 4 foot 6 inch bed rather than what they are using now.
19 June 2025
Sutton Rose care home have provided attentive and compassionate care for my mother. She was admitted with a terminal condition and the staff and administrators have consistently gone above and beyond to make her transfer from hospital and time in the care home as comfortable as it possibly can be. We feel supported and heard as a family by nurses, carers and administrators.
18 June 2025
I have to say the whole stay was wonderful from start to finish. The care was superb as were all the staff.
12 June 2025
My wife stayed for two weeks respite care. Found the staff very caring and understanding. Gave my wife encouragement to take part in activities.
21 May 2025
My sister was accepted into your Care Home direct from hospital, after a series of bad falls. I cannot thank you enough for taking the pressure from myself, and keeping me informed of your information from the hospital. We were given a visit of the care home including the room before her release from hospital, so we were confident that she would be happy with you. So far she appears quite comfortable and content, which also means myself and our family are very happy.
15 May 2025
My dad came to the Sutton Rose for respite care. The home dealt extremely efficiently with his transfer from hospital and showed him the greatest compassion and care in the last months of his life. They have made this difficult process so much easier to cope with.