
I would personally like to thank the whole team for all their efforts. 5-star rating!Craig W(Son of Resident/Service User)

The staff, both nursing, housekeeping and management show utter dedication to the residentsSusan R(Daughter of Resident/Service User)

This is the best care home I have ever been into, everything about it is above and beyondN M(Cousin of Resident/Service User)

I would personally like to thank the whole team for all their efforts. 5-star rating!Craig W(Son of Resident/Service User)

The staff, both nursing, housekeeping and management show utter dedication to the residentsSusan R(Daughter of Resident/Service User)

This is the best care home I have ever been into, everything about it is above and beyondN M(Cousin of Resident/Service User)

Sutton Rose Care Home is a luxury care home complete with state-of-the-art facilities to ensure that each resident is comfortable.
The home has been designed with careful attention to detail and provides a buzzing and varied activities hub where residents can live their lives to the full.
The home features a specialist dementia care area, day care facilities, a well-equipped gym, a cinema and a wellness suite.
Sutton Rose offers residential care, nursing care, dementia care, as well as respite care.
Care Provided by Sutton Rose Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 85 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Nursing fees is the cost as quoted plus FNC. Sundry items such as hairdressing and beauty therapies, chiropody, dentistry, private prescriptions, dry cleaning, toiletries, etc, are not included in our weekly fee. Fees include all personal and nursing care, accommodation, food, drinks, snacks, laundry, bed linen & towels, in-house activities and utilities.
The price(s) shown are provided by the care home. Contact Sutton Rose Care Home for full pricing details and T&Cs.
Contact Sutton Rose Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- MACC Care Ltd
- Private Owned
Person in charge
- Marie Accison(Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (85)
- Single Rooms with ensuite Wet Room (85)
Sutton Rose Care Home Reviews (109)
Sutton Rose Care Home has a Review Score of 9.8 (9.757) out of 10, based on 69 reviews in the last 2 years.
Over all time Sutton Rose Care Home has 109 reviews.
This is our aunt's third visit to Sutton Rose. It is the most beautiful place. The care that she receives is amazing. All of the care staff and reception are extremely friendly and efficient. Nothing is too much trouble.
Thank you so much for your kind comments. It is a joy to have your aunt at Sutton Rose.
When we visited, they were welcoming, and Mum felt well looked after and cared for. Every member of staff we met was excellent.
Thank you so much for taking the time to provide such encouraging feedback, which I shall be sharing with the team. It was our pleasure to be able to support your mum and your family during this time.
My husband has been a resident on the dementia floor of Sutton Rose for nearly two years now. The family chose Sutton Rose then because it could be a 'forever' home, the staff seemed so caring and there was a welcoming and lively bistro. I would say it was the best choice I could have made. The love and care on every visit to the resident and family members has been excellent, from top management through to the humblest employee. My husband's forever home here at Sutton Rose is all I could wish for.
Thank you so much for your kind words and five-star review. Your husband is a much-loved resident of Sutton Rose, and I am delighted to hear that you feel just as much part of our family too. I will be sure to share your feedback with all the team, and I know this will mean a lot to them all.
My uncle gets the care he deserves at his time of life, the care is good during the day, cannot comment on care at night as not visited in the evening. Food is to a good standard, as is cleanliness of all areas, the activities are good if you want to use them. Staff are very nice and always available if you have any questions, nurse is on call 24/7 if needed and they do their best to make residents comfortable.
Thank you so much Kevin for the kind words and positive review of the care provided here at Sutton Rose. We are so proud of our team here and I will be sure to share your feedback with them all.
I attended a dementia awareness talk at Sutton Rose this week (Nov 2023) by the dementia lead at MACC Care, who is advising MACC Care Homes on improving care for dementia residents. It was refreshing to listen to someone who is so inspirational and passionate about the care and improvement of the daily lives of people living with this deteriorating condition. She stresses the importance of seeing the person behind the condition and that making small changes to the way they are treated can massively improve their quality of life. She is a huge asset to the MACC Care team and I look forward to her future talks for the families of residents with dementia. Thank you for caring about us as well.
Hello Marian, thank you so much for your kind words and taking the time to leave us such a glowing review. We are delighted to hear you found the session so beneficial and, as you said, the dementia lead is such an asset to MACC Care. We are very much looking forward to welcoming you all back for...
My sister's experience of respite care at Sutton Rose has been very positive. She has been very well looked after and supported in her recovery from illness. The carers have all been kind, thoughtful and encouraging - helping her be more independent and able to return to living at her own home. Sutton Rose is a very well-managed care home.
Thank you for taking the time posting such lovely comments. The team were ever so pleased to have the opportunity to assist your sister.
I would like to thank all staff and management for their care and understanding with Mum at Sutton Rose Care Home. Mum lost her husband of 72 years last December and the move to Sutton Rose was initially a very difficult time for Mum and the whole family. Mum seems to be more settled now she has moved to the ground floor and appears to be in a happier place. The extra assistance at meal times is very much appreciated. Mum's eyesight is very poor and she suffers from Macular Degeneration therefore her vision is extremely limited now.
Thank you very much for taking the time to provide your feedback, we will be sharing your kind comments with the wider team.
All the staff are excellent, very kind and caring. Always greeted with a smile and look after my husband very well. Very pleased with the care. Thank you.
Thank you so much for taking the time to complete a review of Sutton Rose Care Home. The team will certainly love to hear such positive comments.
The staff are friendly, helpful and knowledgeable about the residents and their needs. A varied range of activities are provided and the surroundings, both inside and outside, are beautifully maintained. Finally, the bistro is a lovely venue for residents and visitors.
Thank you so much for taking the time to provide your review of Sutton Rose. The team will be delighted to hear such positive comments.
My father stayed for a week's respite. He has dementia. We were kept informed of his health and welfare throughout. When we called daily, we were given a detailed update. Records of his food and fluid intake were kept. We were notified of any concerns. Staff were friendly and knowledgeable. He was treated with kindness and compassion. We will definitely use Sutton Rose again. Thank you.
Thank you so much for taking the time to provide your feedback. We are delighted to hear that you would be happy for your father to stay at Sutton Rose Care Home again.
I would personally like to thank the whole team for all their efforts.
5-star rating!
Thank you very much for taking the time to complete this review. The whole team will be delighted to hear your positive comments.
The personal care Mum received at Sutton Rose from the whole team over her six-week stay has enabled Mum to return to her own home. It is evident the staff care about their resident's well-being.
As a family, if Mum had needed long-term residential care, then we would have been very happy for her to remain at the home.
Thank you so much for your review. It was delightful to be able to help and see the positive impact your mum's stay at Sutton Rose had. We will make sure to pass on your comments to our team.
The biggest problem is that the home is understaffed. Many of the staff were excellent, and the manager was very good.
Thank you very much for taking the time to complete a review. I am sorry that you felt that we were understaffed at the time of your wife's respite stay. We continuously review our staffing levels and skills mix in accordance with our resident's dependency levels and occupancy. Please kindly contact us at info@macccare.co.uk if you would like to discuss any further.
I am very pleased with Sutton Rose Care Home. The staff are friendly, helpful, polite, considerate and go the extra mile. It is a comfort to know that my mum is safe and in such a lovely home and is well looked after. It is a pleasure to visit the home.
Thank you for taking the time to submit your review. We will be sure to pass your kind comments on to all the team.
The coupe I looked after came into Sutton Rose in November and was looked after very well. I was happy with the care they received until they both passed.
Thank you very much for your review; we will pass your kind comments on to our team.
Excellent care home. The staff, both nursing, housekeeping and management show utter dedication to the residents. The staff are friendly, kind and caring not only to the residents but also to friends and relatives visiting; it's a pleasure to visit the care home. The residents are treated with dignity at all times. Wonderful care and wonderful people working there. Thank you for the peace of mind of knowing our loved ones are being looked after in such a lovely place.
Thank you so much for your lovely words; they will be shared with all the team. Your feedback is greatly appreciated.
Excellent facilities. Friendly caring staff. Residents kept very clean. Staff very attentive. Happy atmosphere
Thank you so much for offering your feedback and your kind comments.
This is the best care home I have ever been into, everything about it is above and beyond. I haven't got a bad word to say, nothing tops the quality, care and respect from the all-round staff, every department, nurses, carers, housekeepers, doctors, social workers, maintenance, kitchen staff, managers, reception staff, office staff, gardener, bistro and everyone who works in there, laundry staff, all entertainments and services provided. What a lovely place for anyone who needs care. Perfect, very well kept, very clean, well organised, service users, wonderful, so clean and tidy.
Thank you so much for your review and kind comments. All our team will be delighted to receive such great feedback.
Whenever I visited I found the staff to be extremely helpful and courteous. My friend's room was spotless and great care was taken with her personal hygiene. Unfortunately, my friend's condition meant that she was unable to take advantage of the many facilities that Sutton Rose Care Home has to offer.
Thank you so much for your kind comments! We take pride in ensuring the highest standards of cleanliness and meeting residents' needs. It is wonderful to know that our standards met your expectations.
My father went into Sutton Rose in May 22, suffering from the final stages of Alzheimer's and from having a fall at home. From spending three weeks in the hospital from the fall to coming out looking terribly malnourished and painfully thin, the turnaround in his condition was amazing when he went into the home. He went in with the thought of us moving closer to home, as it was nearly a 3-hour round trip for us. It became apparent from looking at other care homes and the way my dad was cared for that he would be better off staying at Sutton Rose. I can't thank the staff and nurses enough for the care, compassion, dignity and love they showed towards my father, and it certainly put our minds at ease with not being able to go all the time. I can't think of a better surrounding for him to of been in. He loved watching films in the cinema and holding court in his own way with the staff and residents, and I always knew he was in caring hands when we left him.
Thank you so much for your lovely words and the amazing, personalized thank you card, which really melted our hearts! Reading words like this and knowing that we can make such a difference makes our day, and we will be sure to pass it on to all the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 August 2021Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (17) & Events (0)
- 31 May 2026
Residents at Sutton Rose Care Home recently enjoyed a special Career Awards presentation, celebrating the remarkable contributions they made throughout their working lives. We were delighted to welcome the Mayor,...
- 13 Apr 2026
April was all about spreading a little extra love this Easter. The team at Sutton Rose Care Home had the absolute pleasure of delivering Easter eggs to some incredible places...
- 13 Apr 2026
A Beautiful Day of Generations Coming Together at Sutton Rose. Today we had the absolute pleasure of welcoming St Michael’s Football Club Juniors to Sutton Rose for a truly special...
There are no upcoming events for Sutton Rose Care Home.
Awards / Recognitions (3)
- 30 Jan 2026Recipient: MACC Care Ltd
- 31 Jan 2024Recipient: MACC Care Ltd
- 30 Jun 2021Recipient: MACC Care Ltd
Accreditations
There are no accreditations posted yet for Sutton Rose Care Home.
Meet the Team (6)

Marie is our passionate and dedicated Home Manager, leading the Sutton Rose team with warmth, experience, and a genuine love for care. She takes great pride in creating a home where residents feel safe, respected, and truly part of a family.
With a strong background in care management, Marie is committed to supporting her team, maintaining high standards, and ensuring Sutton Rose continues to be a place filled with compassion, laughter, and community spirit.

Sara is our dedicated Deputy Manager, bringing experience, compassion, and strong leadership to the Sutton Rose team. With a background in care and a passion for supporting both residents and staff, Sara ensures our home runs smoothly every day.
She’s known for her calm, approachable nature and her commitment to delivering the highest standards of care. Sara works closely with the team to make sure every resident feels valued, safe, and truly at home.

With over 10 years of experience in the care sector, Rosie brings a wealth of knowledge, compassion, and enthusiasm to her role as Customer Relations Executive. She’s passionate about supporting residents and their families, creating a warm and welcoming environment, and showcasing all the wonderful things that make Sutton Rose feel like home.
Rosie also plays a key role in building community connections and organising events that bring joy to everyone at Sutton Rose.

I have been a nurse for 12 years and I joined Macc care in 2021.
My role as Clinical Lead is to support our nurses to deliver a safe nursing practice and to ensure that our residents are receiving individualised care based on their care plan with privacy and dignity.
I am passionate about excellent and safe care, especially in the management and administration of medication.
I have been awarded 'employee of the month' in April 2022, Macc care's 'nurse of the year' in September 2022 and Sutton Rose's 'nurse of the year' in 2023.

He takes the time to get to know each resident personally, tailoring activities to suit individual interests and abilities. Whether it’s music, movement, arts and crafts, gardening, or reminiscence sessions, Jermaine’s warm personality and infectious enthusiasm make every activity special.
Jermaine believes that keeping active — both physically,emotionally and socially — is key to wellbeing and happiness, and he works hard to create a sense of community where everyone feels part of something wonderful.

Organised, approachable, and always ready to help, Nicola is at the heart of our home’s daily life — keeping everything running smoothly behind the scenes while making sure everyone feels comfortable and cared for.
Whether she’s helping families with enquiries, supporting new residents as they settle in, or coordinating visits and appointments, Nicola’s calm and compassionate nature shines through in everything she does.
Her dedication and professionalism make her an invaluable part of our team — and a reassuring presence for everyone who visits our home.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sutton Rose Care Home to verify any information. View our terms and conditions. Sutton Rose Care Home has an Enhanced Service -more info.