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Sutton Rose Care Home

St Michaels Road, Boldmere, Sutton Coldfield, West Midlands B73 5SY
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I would personally like to thank the whole team for all their efforts. 5-star rating!Craig W(Son of Resident/Service User)
Sutton Rose Care Home, Sutton Coldfield
The staff, both nursing, housekeeping and management show utter dedication to the residentsSusan R(Daughter of Resident/Service User)
Sutton Rose Care Home, Sutton Coldfield
This is the best care home I have ever been into, everything about it is above and beyondN M(Cousin of Resident/Service User)
Sutton Rose Care Home, Sutton Coldfield

Sutton Rose Care Home is a luxury care home complete with state-of-the-art facilities to ensure that each resident is comfortable.

The home has been designed with careful attention to detail and provides a buzzing and varied activities hub where residents can live their lives to the full.

The home features a specialist dementia care area, day care facilities, a well-equipped gym, a cinema and a wellness suite.

Sutton Rose offers residential care, nursing care, dementia care, as well as respite care.

Care Provided by Sutton Rose Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 85 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,670 - £1,870£1,670 - £1,770
Residential Dementia Care£1,670 - £1,870£1,670 - £1,770
Nursing Care£1,670 - £1,870£1,670 - £1,770
Nursing Dementia Care£1,670 - £1,870£1,670 - £1,770

Nursing fees is the cost as quoted plus FNC. Sundry items such as hairdressing and beauty therapies, chiropody, dentistry, private prescriptions, dry cleaning, toiletries, etc, are not included in our weekly fee. Fees include all personal and nursing care, accommodation, food, drinks, snacks, laundry, bed linen & towels, in-house activities and utilities.

Contact Sutton Rose Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Marie Accison(Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (85)
  • Single Rooms with ensuite Wet Room (85)

Sutton Rose Care Home Reviews (109)

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9.8

Sutton Rose Care Home has a Review Score of 9.8 (9.757) out of 10, based on 69 reviews in the last 2 years. Over all time Sutton Rose Care Home has 109 reviews.

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Showing 109 reviews matching selected criteria
Review from V P (Daughter of Resident) published on 12 November 2025 Submitted via Postal Card
Overall Experience

All the staff at Sutton Rose go above and beyond to support and care for my mum. Its a difficult journey for her and our family and we appreciate the services of Sutton Rose. The Diwali Party was was an example how the activities team ensure all residents can enjoy life. It was lovely to be included as a family member too. My mum really enjoyed our time together at the party.

Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care Home
Dear Vanessa,
Thank you so much for your lovely words. It truly means a lot to all of us at Sutton Rose that you and your mum feels supported and included. We know how emotional the journey into care can be, and we're so glad that our team has helped make things a little easier.

The Diwali Party...  

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Review from L R (Friend of Resident) published on 5 November 2025 Submitted via Postal Card
Overall Experience
I have found Sutton Rose Care Home to be friendly but very professional. The staff are lovely, as are the management, and all are approachable.
The food is very good & varied.

Overall, it's a lovely place to be!

Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care Home

Thank you so much for sharing your wonderful feedback. It's lovely to know you feel supported by both our team and management. Creating a warm, caring and homely environment is at the heart of everything we do and your kind comments mean a great deal to us here.

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Review from A W (Friend of Resident) published on 5 November 2025 Submitted via Postal Card
Overall Experience

When visiting, the staff are friendly and helpful. There is a lovely atmosphere for the residents with lots going on.

Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care Home
Thank you so much for taking the time to share your kind feedback. We are delighted to hear that you find our team friendly and helpful and that you enjoy the welcoming atmosphere when you visit.

We truly appreciate your support and look forward to welcoming you again.

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Review from Graham S (Son of Resident) published on 1 October 2025 Submitted via Postal Card
Overall Experience

The rooms are nice, and the facilities are good and well-maintained. There are lots of activities to get involved with. Staff are friendly and caring with residents as well as with visitors and relatives. There is a consistently high standard of nursing and care. Dad is very happy there.

Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care Home

Thank you so much for your kind words. We're delighted to hear that your dad is happy here and that you've noticed the high standard of care, activities, and facilities. Our team works hard to create a welcoming, safe, and engaging environment for residents and their families, so your feedback means a great deal to us.

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Review from Robert W (Husband of Resident) published on 17 September 2025 Submitted via Postal Card
Overall Experience

My wife who was suffering with alzheimers was loved and cared for by this excellent care home for over 3 1/2 years. In her time at Sutton Rose she received very high quality care from a well managed staff. They also supported me as I tried to cope with my wife condition they ensured we celebrated birthdays and anniversaries. And they continue to support the links we set up with the local school when residents and children have fun. I fully recommend Sutton Rose Care Home.

Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care Home

Thank you so much for your kind words. It was a privilege to care for your wife during her time at Sutton Rose, and we're so pleased to know that you both felt supported. Our team is proud to celebrate special occasions and create meaningful moments, and it's lovely to hear these meant so much to you. We're also delighted our school links brought joy and fun.

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Review from K G (Friend of Resident) published on 15 September 2025 Submitted via Postal Card
Overall Experience

Myself and my husband came to a summer fair at Sutton Rose on Saturday. We were greeted at the door by a lovely lady and shown through to the back garden. The atmosphere was amazing, we saw lots of attentive staff looking after residents. The home appeared clean and tidy and the food being served was excellent. Overall its definitely somewhere I would be happy to live when my time comes.

Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care Home

Thank you so much, for your wonderful feedback about our Summer Fair at Sutton Rose. We are delighted you and your husband enjoyed the day and it means the world to us to hear your kind words about our staff, the atmosphere, and the care shown to our residents.Creating a welcoming, vibrant...  

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Review from K B (Wife of Resident) published on 5 September 2025 Submitted via Postal Card
Overall Experience

On returning to the home on the day he entered care. They had forgotten to feed him. His drink was out of reach as was his call button. I advised that my husband has dementia and was not to be left in a chair or wheelchair on his own as he thinks he can walk. He had a fall that his daughter witnessed. When his carer went to visit they were asked how they shower him? This was on the the Wednesday on the last day, my husband was dressed. He had a conveen on and a pipe but no bag resulting in him wetting himself.

Reply from Rosie Boshell, Customer Relations Executive at Sutton Rose Care Home

Dear K B, thank you for your review. We are sorry to hear that you feel this way about your husband's care. Please be assured that the concerns you have raised are already being fully investigated, and we are working closely with you through the proper process. As you will understand, we cannot go...  

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Review from B H (Brother of Resident) published on 29 July 2025 Submitted via Website
Overall Experience
My 67 yrs old brother has stayed at Sutton Rose Care Home on two occasions, each time period has been two weeks for resbite Care. I cannot find fault with the care and facilities on site.
My brother is very cautious about staying anywhere other than his reseidence but the staff and management understood his needs, medications and how to make him feel at home.
Thank you to the care home manager and all her team for making my brothers stay most welcoming and a rewarding break. Our family felt very confident he was in safe hands.

Kind regards.

Reply from Judy Faulkner, Customer Relationship Manager at Sutton Rose Care Home

Thank you so much for taking the time to share your kind feedback about your brother's stays at Sutton Rose Care Home.We're so pleased to hear that he felt comfortable, safe, and well looked after during his respite care visits. Our team always strives to understand each individual's needs and...  

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Review from Claire L (Daughter of Resident) published on 28 July 2025 Submitted via Website
Overall Experience

Sutton Rose exceeded all expectations when my Mum was discharged from hospital and admitted with a terminal condition. They helped with all the Admin & reacted at speed to assess her, and get her admitted and settled in. The staff are kind and compassionate, and the standard of care is very high. They make my mum as comfortable as possible and it is a very welcoming environment for friends and family to visit with no restrictions. It is a big weight off my mind when I have to leave her for a few days, knowing she is in such safe hands. Thank you to everyone involved in caring for my Mum.

Reply from Judy Faulkner, Customer Relationship Manager at Sutton Rose Care Home

Thank you so much for your kind and thoughtful review. It means a great deal to us that, even in such a difficult time, you took the time to share your experience.We're so pleased to hear that you felt supported and reassured during your mum's admission and that the care, compassion, and welcoming...  

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Review from P J (Daughter of Resident) published on 14 July 2025 Submitted via Postal Card
Overall Experience

Mum had been in residential care but due to a deterioration in her health moved to Sutton Rose Care Home - nursing unit. Sadly Mum's stay was very short just two weeks as she suddenly became ill and passed away. During her short stay I found all the staff on the nursing unit to be very friendly, caring and professional Mum settled well at the home and always looked comfortable. Throughout her stay the nursing staff communicated regularly with me. Her end of life care was excellent. I always felt reassured that mum was in safe hands.

Reply from Judy Faulkner, Customer Relationship Manager at Sutton Rose Care Home

Thank you so much for taking the time to share your kind words during such a difficult time. We're truly sorry for your loss and offer our deepest condolences to you and your family.Although your mum was only with us for a short period, it was a privilege to care for her. We're so pleased to hear...  

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Review from L L (Daughter of Resident) published on 3 July 2025 Submitted via Postal Card
Overall Experience

Sutton Rose Care Home has provided an excellent service and facilities. The only thing I would suggest for the comfort of a resident is to have a 4 foot 6 inch bed rather than what they are using now.

Reply from Judy Faulkner, Customer Relationship Manager at Sutton Rose Care Home

Thank you so much for your kind review and for taking the time to share your thoughts. We're delighted to hear that you've found our service and facilities to be excellent - it truly means a lot to our team.We also really appreciate your suggestion regarding the bed size. Resident comfort is a top...  

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Review from Hugo B (Son of Resident) published on 19 June 2025 Submitted via Website
Overall Experience

Sutton Rose care home have provided attentive and compassionate care for my mother. She was admitted with a terminal condition and the staff and administrators have consistently gone above and beyond to make her transfer from hospital and time in the care home as comfortable as it possibly can be. We feel supported and heard as a family by nurses, carers and administrators.

Reply from Judy Faulkner, Customer Relationship Manager at Sutton Rose Care Home

Thank you so much for your heartfelt words. We are deeply grateful that you took the time to share your experience with Sutton Rose Care Home.It has been our privilege to care for your mother during such a sensitive time. Ensuring comfort, dignity, and compassion is at the core of everything we do,...  

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Review from Arthur S (Husband of Resident) published on 18 June 2025 Submitted via Postal Card
Overall Experience

I have to say the whole stay was wonderful from start to finish. The care was superb as were all the staff.

Reply from Judy Faulkner, Customer Relationship Manager at Sutton Rose Care Home

Thank you so much for your kind words. Were absolutely delighted to hear that you had such a positive experience with us. Our team works hard to provide the highest standard of care and support, and it means a great deal to know that it made a difference. Well be sure to share your lovely feedback with the whole team it will truly brighten their day.

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Review from John B (Husband of Resident) published on 12 June 2025 Submitted via Postal Card
Overall Experience

My wife stayed for two weeks respite care. Found the staff very caring and understanding. Gave my wife encouragement to take part in activities.

Reply from Judy Faulkner, Customer Relationship Manager at Sutton Rose Care Home

Thank you so much for taking the time to share your kind words following your wife's recent respite stay with us. We are truly grateful for your feedback. We're delighted to hear that our team made a positive impression and that your wife felt cared for and supported during her time here....  

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Review from Ernest J (Brother of Resident) published on 21 May 2025 Submitted via Website
Overall Experience

My sister was accepted into your Care Home direct from hospital, after a series of bad falls. I cannot thank you enough for taking the pressure from myself, and keeping me informed of your information from the hospital. We were given a visit of the care home including the room before her release from hospital, so we were confident that she would be happy with you. So far she appears quite comfortable and content, which also means myself and our family are very happy.

Reply from Judy Faulkner, Customer Relationship Manager at Sutton Rose Care Home

Thank you so much for your kind and thoughtful words.We're very glad to hear that your sister felt comfortable and content during her time with us. It means a great deal to know that you and your family felt supported and reassured, especially during such a challenging period.We're always here to...  

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Review from Nicks A (Daughter of Resident) published on 15 May 2025 Submitted via Postal Card
Overall Experience

My dad came to the Sutton Rose for respite care. The home dealt extremely efficiently with his transfer from hospital and showed him the greatest compassion and care in the last months of his life. They have made this difficult process so much easier to cope with.

Reply from Judy Faulkner, Customer Relationship Manager at Sutton Rose Care Home

Thank you so much for taking the time to share your kind words. We are truly honoured that you entrusted Sutton Rose with your father's care during such a sensitive and important time.It means a great deal to our team to know that we were able to support both him and your family with compassion and...  

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Review from Sue H (Niece of Resident) published on 13 May 2025 Submitted via Website
Overall Experience
My Aunt was very reluctant to go anywhere for some Respite care, but is now more than happy there & is actually putting off going home! This in itself says a lot about Sutton Rose!
We were all made to feel very welcome on arrival. All the staff are very friendly, with some having a wonderful sense of humour. All staff treat my Aunt with dignity, take an interest in her and interact well with her.
Nurses are on site to sort medications out also to encourage her for when she goes home.
Meals are good and activities varied. There is a nice little garden to sit out in when the weather is good. The on-site cafe is brilliant, offering somewhere different to go and sit and chat.
Special occasions are celebrated eg Mother's Day and Easter which is a credit to the staff.
Management & admin have been very patient with us when extending the respite care on a weekly basis!

I would recommend this care home to others.

Reply from Judy Faulkner, Customer Relationship Manager at Sutton Rose Care Home

Thank you so much for your kind and thoughtful review. We're absolutely delighted to hear that your Aunt has settled in so well and is enjoying her time with us-especially that she's in no rush to leave! That really does mean a lot.It's lovely to know that you felt welcomed and that our team's...  

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Review from Julie C (Daughter of Resident) published on 10 April 2025 Submitted via Website
Overall Experience

Mom moved into Sutton Rose in January 2023. She is bedbound but has a beautiful spacious room with a nice outlook from the window. She is settled and very happy there. Nowhere can be perfect 100% of the time but overall mom receives an excellent level of care and the staff are so kind and caring. We hope to keep her there for as long as needed.

Reply from Marie Accison, Manager at Sutton Rose Care Home

Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that you enjoy your room and the excellent care from our staff. It's heartening to know that our team's dedication to kindness and care make such a positive impact. We truly appreciate...  

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Review from Marian R (Wife of Resident) published on 1 April 2025 Submitted via Website
Overall Experience

My husband was in hospital for 2 weeks and we chose Sutton Rose for his respite care. During the 4 weeks he was in there he received excellent care and attention. The staff were so kind and considerate and all of his needs were met. Also the nurses on duty were very professional in administering medication and any other needs he had whilst there. I would have no hesitation in recommending this home for your loved ones.

Reply from Judy Faulkner, Customer Relationship Manager at Sutton Rose Care Home

Thank you so much for your kind words and 5-star review! It truly means the world to us here at Sutton Rose. We were delighted to welcome your husband into our home, and it was our absolute pleasure to care for him during his time with us.Please don't hesitate to reach out if you need anything at all. We look forward to seeing you again soon.

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Review from D S (Friend of Resident) published on 25 March 2025 Submitted via Postal Card
Overall Experience

First class, kind, caring, proffessional service. Could not be bettered.

Reply from Judy Faulkner, Customer Relationship Manager at Sutton Rose Care Home

Thank you so much for your very kind 5-star review! Our team will be delighted to hear your positive feedback. We are committed to working hard to ensure that all our residents feel at home and receive the best possible care. Your support means a lot to us!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 August 2021
Overall
Requires improvement
  • CaringRequires improvement
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (17) & Events (0)

News
  • 31 May 2026

    Residents at Sutton Rose Care Home recently enjoyed a special Career Awards presentation, celebrating the remarkable contributions they made throughout their working lives. We were delighted to welcome the Mayor,...

  • 13 Apr 2026

    April was all about spreading a little extra love this Easter. The team at Sutton Rose Care Home had the absolute pleasure of delivering Easter eggs to some incredible places...

  • 13 Apr 2026

    A Beautiful Day of Generations Coming Together at Sutton Rose. Today we had the absolute pleasure of welcoming St Michael’s Football Club Juniors to Sutton Rose for a truly special...

Upcoming Events

There are no upcoming events for Sutton Rose Care Home.

Awards / Recognitions (3)

  • 30 Jan 2026Recipient: MACC Care Ltd
  • 31 Jan 2024Recipient: MACC Care Ltd
  • 30 Jun 2021Recipient: MACC Care Ltd

Accreditations

There are no accreditations posted yet for Sutton Rose Care Home.

Meet the Team (6)

Marie Accison
Marie AccisonJob Title:Home ManagerJoined: 2023

Marie is our passionate and dedicated Home Manager, leading the Sutton Rose team with warmth, experience, and a genuine love for care. She takes great pride in creating a home where residents feel safe, respected, and truly part of a family.

With a strong background in care management, Marie is committed to supporting her team, maintaining high standards, and ensuring Sutton Rose continues to be a place filled with compassion, laughter, and community spirit.

Sara
Sara Job Title:Deputy ManagerJoined: 2023

Sara is our dedicated Deputy Manager, bringing experience, compassion, and strong leadership to the Sutton Rose team. With a background in care and a passion for supporting both residents and staff, Sara ensures our home runs smoothly every day.

She’s known for her calm, approachable nature and her commitment to delivering the highest standards of care. Sara works closely with the team to make sure every resident feels valued, safe, and truly at home.

Rosie Boshell
Rosie BoshellJob Title:Customer Relations ExecutiveJoined: 2025

With over 10 years of experience in the care sector, Rosie brings a wealth of knowledge, compassion, and enthusiasm to her role as Customer Relations Executive. She’s passionate about supporting residents and their families, creating a warm and welcoming environment, and showcasing all the wonderful things that make Sutton Rose feel like home.

Rosie also plays a key role in building community connections and organising events that bring joy to everyone at Sutton Rose.

Mark Vlademir Fusilero
Mark Vlademir FusileroJob Title:Clinical LeadJoined: 2021

I have been a nurse for 12 years and I joined Macc care in 2021.

My role as Clinical Lead is to support our nurses to deliver a safe nursing practice and to ensure that our residents are receiving individualised care based on their care plan with privacy and dignity.

I am passionate about excellent and safe care, especially in the management and administration of medication.

I have been awarded 'employee of the month' in April 2022, Macc care's 'nurse of the year' in September 2022 and Sutton Rose's 'nurse of the year' in 2023.

Jermaine Roberts
Jermaine RobertsJob Title:Activities ManagerJoined: 2025
Jermaine is our enthusiastic and creative Activities Manager, bringing energy, laughter, and joy to every day at the home. With a passion for making residents feel valued, engaged, and included, Jermaine ensures that there’s always something fun and meaningful happening — from lively group sessions and themed events to relaxing one-to-one activities.
He takes the time to get to know each resident personally, tailoring activities to suit individual interests and abilities. Whether it’s music, movement, arts and crafts, gardening, or reminiscence sessions, Jermaine’s warm personality and infectious enthusiasm make every activity special.

Jermaine believes that keeping active — both physically,emotionally and socially — is key to wellbeing and happiness, and he works hard to create a sense of community where everyone feels part of something wonderful.

Nicola Middleton
Nicola MiddletonJob Title:Head ReceptionistJoined: 2020
Nicola is the friendly face that greets everyone as they walk through our doors. As our Head Receptionist, she ensures that residents, families, and visitors always receive a warm welcome and the highest standard of care from the very first hello.
Organised, approachable, and always ready to help, Nicola is at the heart of our home’s daily life — keeping everything running smoothly behind the scenes while making sure everyone feels comfortable and cared for.

Whether she’s helping families with enquiries, supporting new residents as they settle in, or coordinating visits and appointments, Nicola’s calm and compassionate nature shines through in everything she does.

Her dedication and professionalism make her an invaluable part of our team — and a reassuring presence for everyone who visits our home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sutton Rose Care Home to verify any information. View our terms and conditions. Sutton Rose Care Home has an Enhanced Service -more info.