When mum was admitted, it was all new to us (the care system). Hamberley couldn't have been any better. Friendly staff, clean rooms and lovely atmosphere. Mum is looked after and is happy. What more could we ask for,
19 June 2026
Very welcoming introductory visit/interview.
Customer services manager focused on potential new resident to obtain full history and details which were essential to identify individual needs and priorities for care and support. Excellent follow-up processes. Care staff extremely diligent and
polite. Excellent activities. Excellent food. My sister loves her new 'home'.
19 June 2026
The care my mum received was amazing. The staff were all so friendly and happy and they made us all feel very welcome. Mum has various health issues but they looked after her so well and made her comfortable. The home was modern and felt like a home and there were lovely facilities for residents and
visitors, including entertainment. I would not hesitate to recommend Elstow Manor to anyone - first class staff and care. Professional but friendly and welcoming!
18 June 2026
Elstow Manor looks after my mother-in-law very well. All staff are friendly and attentive when my wife and I visit. We like attending when there is a function happening. If cakes are provided, they make special dairy free cakes so I can enjoy them too. The staff are second to none.
11 June 2026
Cannot praise the home or staff too highly. Relative short time resident Beryl was resident, she always received 5 star care. The family were treated like one of 'The Manor' family. Outstanding in every respect.
10 June 2026
Although my nan was only at Elstow Care home for a short amount of time, I cannot fault the care and compassion from the staff during her time there.
It provided us with great comfort to know that she was being so well cared for not only physically but also mentally with the variety of different
activities available for the residents.
The staff are amazing, truly caring for each other and their residents. When Nan well ill towards the end of her life they also made us feel so loved and made every effort to respect her wishes. I cannot thank the team enough for all their care and support and would highly recommend them.
09 June 2026
Staff always helpful, cheerful and welcoming. The home is bright and nicely presented. Menu choice is good and plenty of activities. If I needed a home in the future, this is a good option.
14 April 2026
My mother feels secure and loved by staff, despite her dementia and tendency towards anxiety. Recently, she felt unwell, and staff responded quickly, making frequent checks on her temperature, blood pressure, sleep and eating patterns, and a district nurse visited. She is fine now, but the concern
was reassuring. Many thanks!
Activities can be excellent, my only concern is that some 'celebrations' are perhaps expensive, and the recent fee increase is significant. (please don't call it an 'uplift' - not a good word choice!)
13 April 2026
After 7 months with Dad in Elstow Manor, we, and he, are as happy as we were right from the start. The staff are all caring and welcoming - they made it very easy for Dad to settle in. There is entertainment provided almost every day for anyone who wants to join in. Food is good and residents are
given the chance to influence what is on the menu. There garden is developing nicely. Dad's health has improved since being there. The family are all pleased that we chose this home.
31 March 2026
My mother was a resident of Elstow Manor for some 6 months, and we found it to be an excellent facility. Very modern, very clean, providing very good care in this time for both dementia and non-dementia residents.
The staff are all professional and caring and the facilities are well maintained.
The
only reasons that we have moved my mother to an alternative care home after her stay at Elstow Manor are (a) location - her new care home is much closer to our family home and (b) cost - unfortunately not many people have a limitless budget, so we had to make a decision to move to a cheaper care home which still provided excellent care but maybe not at the "5 star" level of Elstow Manor. This was obviously a difficult decision and in no way reflects on the staff, who are all, in the main, excellent.
26 March 2026
Mum has always had excellent care at Elstow Manor, she was there for nearly 4 years I was never worried about any care issues as I new they were all met, I chose this home as it was modern, clean bright and did not smell of urine, no sitting in a horrible room in a circle waiting to die, happy
atmosphere through the home, plenty going on every day, and when she was well she had trips out that was included in her care fees. Peace of mind is so important for family members that your loved one is happy and cared for. I went in anytime and mum was always clean. Would highly recommend this home.
27 February 2026
Amazing friendly service, even under the pressure my mother gives them.
27 February 2026
My neighbour was welcomed warmly and treated with kindness and care.
I was supported wth hteir information and support as we enabled Margaret to move and settle in.
Margaret was treated with dignity and kindness. Thank you all.
18 February 2026
Friendly staff. Good food. Nice and clean.
06 February 2026
A four week respite stay for my wife who has dementia. From the first contact staff have been caring, compassionate, professional and efficient. I was made welcome on a first exploratory visit as was my wife's sister and then again when I visited with my wife to be assessed.
Staff were very good on
the day of arrival for start of stay in ensuring she was not distressed by my departure. The standard of care remained good in that she was content and relaxed and clearly had enjoyed her stay.
Food that I saw and sampled was good and daily activity schedule looked varied.
I would have no qualms about using Elstow Manor again for respite care.
06 February 2026
Elstow Manor is so clean. The staff are lovely. My grandad is so well cared for.
30 January 2026
It was my uncle's birthday. We as his local family met at the home to join him for tea. Reg was so happy when a present from the manor arrived at his room, and then a cake arrived. It really made his day. This is just one item of many that the manor team have put on. Thank you.
21 January 2026
Overall, this is the best care home I have had experience of (of which there are many). The management and staff are almost all trying hard to get this right. There is a very positive atmosphere and a feeling of warmth and genuine compassion between the management and staff, staff with other staff,
and staff with residents and loved ones.
Any concerns or suggestions I have are welcomed and I feel that I and the management/staff are all working towards the best outcomes for the residents.
(I would be happy to discuss ways of improving further.)
07 January 2026
Elstow Manor cared for my mother-in-law for the last month of her life, and hers and our experience was exceptional. As soon as we met Ramona and Nancy, we knew this was the best place for her, and it was. I had recommendations from friends who had had family members there, and seeing they had been
awarded "outstanding" for care was the decider. We and she found everything outstanding, her room, her care, the food and most importantly, the wonderful staff. A truly outstanding home from home. Thank you.
19 December 2025
My mother in law is treated with respect and maintains her dignity. She is encouraged to socialise and has numerous daily activities offered to her. The main thing is she always says how happy she is in Elstow Manor which is very important to her family.
Latest Reviews for Elstow Manor Care Home
19 June 2026
When mum was admitted, it was all new to us (the care system). Hamberley couldn't have been any better. Friendly staff, clean rooms and lovely atmosphere. Mum is looked after and is happy. What more could we ask for,
19 June 2026
Very welcoming introductory visit/interview.
Customer services manager focused on potential new resident to obtain full history and details which were essential to identify individual needs and priorities for care and support. Excellent follow-up processes. Care staff extremely diligent and
polite. Excellent activities. Excellent food. My sister loves her new 'home'.
19 June 2026
The care my mum received was amazing. The staff were all so friendly and happy and they made us all feel very welcome. Mum has various health issues but they looked after her so well and made her comfortable. The home was modern and felt like a home and there were lovely facilities for residents and
visitors, including entertainment. I would not hesitate to recommend Elstow Manor to anyone - first class staff and care. Professional but friendly and welcoming!
18 June 2026
Elstow Manor looks after my mother-in-law very well. All staff are friendly and attentive when my wife and I visit. We like attending when there is a function happening. If cakes are provided, they make special dairy free cakes so I can enjoy them too. The staff are second to none.
11 June 2026
Cannot praise the home or staff too highly. Relative short time resident Beryl was resident, she always received 5 star care. The family were treated like one of 'The Manor' family. Outstanding in every respect.
10 June 2026
Although my nan was only at Elstow Care home for a short amount of time, I cannot fault the care and compassion from the staff during her time there.
It provided us with great comfort to know that she was being so well cared for not only physically but also mentally with the variety of different
activities available for the residents.
The staff are amazing, truly caring for each other and their residents. When Nan well ill towards the end of her life they also made us feel so loved and made every effort to respect her wishes. I cannot thank the team enough for all their care and support and would highly recommend them.
09 June 2026
Staff always helpful, cheerful and welcoming. The home is bright and nicely presented. Menu choice is good and plenty of activities. If I needed a home in the future, this is a good option.
14 April 2026
My mother feels secure and loved by staff, despite her dementia and tendency towards anxiety. Recently, she felt unwell, and staff responded quickly, making frequent checks on her temperature, blood pressure, sleep and eating patterns, and a district nurse visited. She is fine now, but the concern
was reassuring. Many thanks!
Activities can be excellent, my only concern is that some 'celebrations' are perhaps expensive, and the recent fee increase is significant. (please don't call it an 'uplift' - not a good word choice!)
13 April 2026
After 7 months with Dad in Elstow Manor, we, and he, are as happy as we were right from the start. The staff are all caring and welcoming - they made it very easy for Dad to settle in. There is entertainment provided almost every day for anyone who wants to join in. Food is good and residents are
given the chance to influence what is on the menu. There garden is developing nicely. Dad's health has improved since being there. The family are all pleased that we chose this home.
31 March 2026
My mother was a resident of Elstow Manor for some 6 months, and we found it to be an excellent facility. Very modern, very clean, providing very good care in this time for both dementia and non-dementia residents.
The staff are all professional and caring and the facilities are well maintained.
The
only reasons that we have moved my mother to an alternative care home after her stay at Elstow Manor are (a) location - her new care home is much closer to our family home and (b) cost - unfortunately not many people have a limitless budget, so we had to make a decision to move to a cheaper care home which still provided excellent care but maybe not at the "5 star" level of Elstow Manor. This was obviously a difficult decision and in no way reflects on the staff, who are all, in the main, excellent.
26 March 2026
Mum has always had excellent care at Elstow Manor, she was there for nearly 4 years I was never worried about any care issues as I new they were all met, I chose this home as it was modern, clean bright and did not smell of urine, no sitting in a horrible room in a circle waiting to die, happy
atmosphere through the home, plenty going on every day, and when she was well she had trips out that was included in her care fees. Peace of mind is so important for family members that your loved one is happy and cared for. I went in anytime and mum was always clean. Would highly recommend this home.
27 February 2026
Amazing friendly service, even under the pressure my mother gives them.
27 February 2026
My neighbour was welcomed warmly and treated with kindness and care.
I was supported wth hteir information and support as we enabled Margaret to move and settle in.
Margaret was treated with dignity and kindness. Thank you all.
18 February 2026
Friendly staff. Good food. Nice and clean.
06 February 2026
A four week respite stay for my wife who has dementia. From the first contact staff have been caring, compassionate, professional and efficient. I was made welcome on a first exploratory visit as was my wife's sister and then again when I visited with my wife to be assessed.
Staff were very good on
the day of arrival for start of stay in ensuring she was not distressed by my departure. The standard of care remained good in that she was content and relaxed and clearly had enjoyed her stay.
Food that I saw and sampled was good and daily activity schedule looked varied.
I would have no qualms about using Elstow Manor again for respite care.
06 February 2026
Elstow Manor is so clean. The staff are lovely. My grandad is so well cared for.
30 January 2026
It was my uncle's birthday. We as his local family met at the home to join him for tea. Reg was so happy when a present from the manor arrived at his room, and then a cake arrived. It really made his day. This is just one item of many that the manor team have put on. Thank you.
21 January 2026
Overall, this is the best care home I have had experience of (of which there are many). The management and staff are almost all trying hard to get this right. There is a very positive atmosphere and a feeling of warmth and genuine compassion between the management and staff, staff with other staff,
and staff with residents and loved ones.
Any concerns or suggestions I have are welcomed and I feel that I and the management/staff are all working towards the best outcomes for the residents.
(I would be happy to discuss ways of improving further.)
07 January 2026
Elstow Manor cared for my mother-in-law for the last month of her life, and hers and our experience was exceptional. As soon as we met Ramona and Nancy, we knew this was the best place for her, and it was. I had recommendations from friends who had had family members there, and seeing they had been
awarded "outstanding" for care was the decider. We and she found everything outstanding, her room, her care, the food and most importantly, the wonderful staff. A truly outstanding home from home. Thank you.
19 December 2025
My mother in law is treated with respect and maintains her dignity. She is encouraged to socialise and has numerous daily activities offered to her. The main thing is she always says how happy she is in Elstow Manor which is very important to her family.