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Elstow Manor Care Home

Bedford Road, Wixams, Bedford, Bedfordshire MK42 6FZ
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he is well cared for and everyone is very kind and helpful.A L(Daughter of Resident/Service User)
Elstow Manor Care Home, Bedford
It was a great comfort to us all to know that she was in a safe environmentS H(Sister of Resident/Service User)
Elstow Manor Care Home, Bedford
There are always activities and events taking place and they strive to ensure everyone is included.Niki S(Daughter of Resident/Service User)
Elstow Manor Care Home, Bedford

Elstow Manor is a stunning, state-of-the-art care home offering the highest standards of care and support in spectacular surroundings.

Part of the Hamberley Care Homes group, Elstow Manor features:

- Spacious en-suite bedrooms, beautifully appointed in a range of themes for comfortable and stylish living

- A wellbeing and beauty salon, that includes hairdressing and a nail bar for manicures, pedicures and hand massages

- A bar and an elegant café to enjoy a...  

Care Provided by Elstow Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,650From £1,650

Our home provides person-centred dementia care, as well as respite stays for those seeking a short-term break or convalescence care following illness or surgery.

Weekly fees vary depending on room availability and an individual care needs assessment.

For those requiring nursing care, you may be eligible for Funded Nursing Care (FNC). If awarded, this contribution will be deducted from your weekly fee.

Please call to discuss availability and arrange a visit.

Contact Elstow Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Ramona Stanciu (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2021
  • Number of floors: 3

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (80)

Elstow Manor Care Home Reviews (88)

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9.8

Elstow Manor Care Home has a Review Score of 9.8 (9.846) out of 10, based on 49 reviews in the last 2 years. Over all time Elstow Manor Care Home has 88 reviews.

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Review from Deborah W (Daughter of Resident) published on 2 July 2026 Submitted via Postal Card
Overall Experience

Elstow Manor is a really lovely care home, and both my parents have been living there since February. The staff have been really friendly, kind and welcoming - helping them to adjust to their new home. The facilities are wonderful, and I have been amazed at the extent of interesting activities provided. My mum and dad have very different health issues so need to be on different floors, but I have been very grateful for the flexibility of the staff in helping them spend time together. I have really appreciated all the support my parents have been given and would highly recommend the home.

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care Home

What a lovely thing to read - and how nice to know your parents have settled so well since February. Helping a couple stay close when their needs sit on different floors is exactly the kind of thing our team cares about getting right, so it means a great deal that you've felt that flexibility and...  

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Review from S J (Daughter of Resident) published on 19 June 2026 Submitted via Postal Card
Overall Experience

When mum was admitted, it was all new to us (the care system). Hamberley couldn't have been any better. Friendly staff, clean rooms and lovely atmosphere. Mum is looked after and is happy. What more could we ask for,

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care Home

We are very grateful for your lovely review and praise all round . Our team are outstanding in care and everyone that come through our doors get the best experience and respect . You are always welcome .

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Review from Andrew C (Brother of Resident) published on 19 June 2026 Submitted via Postal Card
Overall Experience
Very welcoming introductory visit/interview.

Customer services manager focused on potential new resident to obtain full history and details which were essential to identify individual needs and priorities for care and support. Excellent follow-up processes. Care staff extremely diligent and polite. Excellent activities. Excellent food. My sister loves her new 'home'.

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care Home

We thank you for your kind works and appreciate your time in telling us all about your lovely sister . We are so happy how quickly she settled in and how happy she is to stay here . We love our time spent with her and look forward to always welcoming yourselves and other visitors .

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Review from Christine S (Daughter of Resident) published on 19 June 2026 Submitted via Postal Card
Overall Experience

The care my mum received was amazing. The staff were all so friendly and happy and they made us all feel very welcome. Mum has various health issues but they looked after her so well and made her comfortable. The home was modern and felt like a home and there were lovely facilities for residents and visitors, including entertainment. I would not hesitate to recommend Elstow Manor to anyone - first class staff and care. Professional but friendly and welcoming!

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care Home

Thank you Christine for your lovely kind review and thank you for allowing us to get to know and care for your dear Mum . She will be missed by many and we wish you well .

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Review from Richard J (Son-in-law of Resident) published on 18 June 2026 Submitted via Postal Card
Overall Experience

Elstow Manor looks after my mother-in-law very well. All staff are friendly and attentive when my wife and I visit. We like attending when there is a function happening. If cakes are provided, they make special dairy free cakes so I can enjoy them too. The staff are second to none.

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care Home

Thank you Richard for leaving a kind and detailed review of your experience here at Elstow Manor . We are very happy that you are happy with everything we do here for your mother in law and yourselves . You are always welcome .. especially for the cakes !

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Review from L S (Son-in-law of Resident) published on 11 June 2026 Submitted via Postal Card
Overall Experience

Cannot praise the home or staff too highly. Relative short time resident Beryl was resident, she always received 5 star care. The family were treated like one of 'The Manor' family. Outstanding in every respect.

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care Home

We thank you for taking the time to leave us a shining review about the experience you felt here at Elstow Manor . Kindness costs nothing and we are here to support our residents and families at all times . We will often remember Mum with fondness .

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Review from Olivia C (Granddaughter of Resident) published on 10 June 2026 Submitted via Postal Card
Overall Experience
Although my nan was only at Elstow Care home for a short amount of time, I cannot fault the care and compassion from the staff during her time there.
It provided us with great comfort to know that she was being so well cared for not only physically but also mentally with the variety of different activities available for the residents.

The staff are amazing, truly caring for each other and their residents. When Nan well ill towards the end of her life they also made us feel so loved and made every effort to respect her wishes. I cannot thank the team enough for all their care and support and would highly recommend them.

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care Home

Thank you so much for taking the time to leave such a kind review about your experience here at Elstow Manor for your dear Nan. We are blessed that you saw how much we care about every resident here in our home from every aspect from the care, dignity to the wellbeing . All the team loved your Nan and we wish you well . Thankyou for recommending .

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Review from D H (Stepdaughter of Resident) published on 9 June 2026 Submitted via Postal Card
Overall Experience

Staff always helpful, cheerful and welcoming. The home is bright and nicely presented. Menu choice is good and plenty of activities. If I needed a home in the future, this is a good option.

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care Home

Thank you for kind comments about Elstow Manor . The team work very hard to maintain our standards delivering the best service .You are always welcome here .

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Review from J L (Daughter of Resident) published on 14 April 2026 Submitted via Postal Card
Overall Experience
My mother feels secure and loved by staff, despite her dementia and tendency towards anxiety. Recently, she felt unwell, and staff responded quickly, making frequent checks on her temperature, blood pressure, sleep and eating patterns, and a district nurse visited. She is fine now, but the concern was reassuring. Many thanks!

Activities can be excellent, my only concern is that some 'celebrations' are perhaps expensive, and the recent fee increase is significant. (please don't call it an 'uplift' - not a good word choice!)

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care Home

Many thanks for your appreciation and comments regarding the experience of the care for Mum here at Elstow Manor . Your comments will be passed on to the team .

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Review from Mark A (Son of Resident) published on 13 April 2026 Submitted via Website
Overall Experience

After 7 months with Dad in Elstow Manor, we, and he, are as happy as we were right from the start. The staff are all caring and welcoming - they made it very easy for Dad to settle in. There is entertainment provided almost every day for anyone who wants to join in. Food is good and residents are given the chance to influence what is on the menu. There garden is developing nicely. Dad's health has improved since being there. The family are all pleased that we chose this home.

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care Home

Thank you for taking the time to leave such a positive review . Dad has settled so well and we all love his personality and kindness . We are very grateful that you chose Elstow Manor and for the opportunity to care for your Dad.

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Review from Robert P (Son of Resident) published on 31 March 2026 Submitted via Website
Overall Experience
My mother was a resident of Elstow Manor for some 6 months, and we found it to be an excellent facility. Very modern, very clean, providing very good care in this time for both dementia and non-dementia residents.
The staff are all professional and caring and the facilities are well maintained.

The only reasons that we have moved my mother to an alternative care home after her stay at Elstow Manor are (a) location - her new care home is much closer to our family home and (b) cost - unfortunately not many people have a limitless budget, so we had to make a decision to move to a cheaper care home which still provided excellent care but maybe not at the "5 star" level of Elstow Manor. This was obviously a difficult decision and in no way reflects on the staff, who are all, in the main, excellent.

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care Home

Thank you for kind review and we are already missing your lovely Mum and wish her well . We appreciate location is important for families and we are grateful for the time we got to know Mum while she was here . Understandably , cost is a key element with placing into a care home and we pride...  

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Review from Beverley T (Daughter of Resident) published on 26 March 2026 Submitted via Website
Overall Experience

Mum has always had excellent care at Elstow Manor, she was there for nearly 4 years I was never worried about any care issues as I new they were all met, I chose this home as it was modern, clean bright and did not smell of urine, no sitting in a horrible room in a circle waiting to die, happy atmosphere through the home, plenty going on every day, and when she was well she had trips out that was included in her care fees. Peace of mind is so important for family members that your loved one is happy and cared for. I went in anytime and mum was always clean. Would highly recommend this home.

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care Home

Thank you for your lovely review detailing your genuine gratitude. We adore all our residents as well as families and visitor's and we work so hard to maintain high standards . The team are thankful that you chose to bring mum here and we all have so many wonderful memories of her .Pop in anytime for a coffee & chat when you are passing .

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Review from A H (Son of Resident) published on 27 February 2026 Submitted via Postal Card
Overall Experience

Amazing friendly service, even under the pressure my mother gives them.

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care Home

A huge thanks for taking the time out to leave a review to appreciate the friendly service we provide . Every resident is special in our eyes and we care with dignity and care . Please pop in for a coffee anytime .

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Review from Victoria A (Friend of Resident) published on 27 February 2026 Submitted via Postal Card
Overall Experience
My neighbour was welcomed warmly and treated with kindness and care.
I was supported wth hteir information and support as we enabled Margaret to move and settle in.

Margaret was treated with dignity and kindness. Thank you all.

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care Home

We thank you for your lovely review and we were honoured that we were able to support Margaret in time of need . We are grateful that you recognised the care and dignity we were able to support Margaret with and thanks also to her immediate network of friends/ neighbours who visited regularly .

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Review from Claire C (Wife of Resident) published on 18 February 2026 Submitted via Postal Card
Overall Experience

Friendly staff. Good food. Nice and clean.

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care Home

We thank you for leaving us a review following the respite stay of your loved one . You are welcome to come visit any time .

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Review from G D (Husband of Resident) published on 6 February 2026 Submitted via Website
Overall Experience
A four week respite stay for my wife who has dementia. From the first contact staff have been caring, compassionate, professional and efficient. I was made welcome on a first exploratory visit as was my wife's sister and then again when I visited with my wife to be assessed.
Staff were very good on the day of arrival for start of stay in ensuring she was not distressed by my departure. The standard of care remained good in that she was content and relaxed and clearly had enjoyed her stay.
Food that I saw and sampled was good and daily activity schedule looked varied.

I would have no qualms about using Elstow Manor again for respite care.

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care Home

We are so glad you chose Elstow Manor for your wife we are grateful you saw how well cared for your wife was whilst you were away . We look forward to your next respite stay and also you know you are welcome anytime .

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Review from Jessica H (Granddaughter of Resident) published on 6 February 2026 Submitted via Postal Card
Overall Experience

Elstow Manor is so clean. The staff are lovely. My grandad is so well cared for.

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care Home

Thank you for recognising how wonderful our home is and your Grandad has settled so well into his new life here . We appreciate your time and look forward to seeing you again soon .

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Review from Chris M (Relative of Resident) published on 30 January 2026 Submitted via Postal Card
Overall Experience

It was my uncle's birthday. We as his local family met at the home to join him for tea. Reg was so happy when a present from the manor arrived at his room, and then a cake arrived. It really made his day. This is just one item of many that the manor team have put on. Thank you.

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care Home

We are so pleased that you can see how hard we work to make all our residents feel at home . Everybody living here gets a birthday present and a birthday cake ! Having the opportunity to enjoy an afternoon tea with your loved one makes the experience even better . Thank you for leaving us a kind review .

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Review from Veronica D (Partner of Resident) published on 21 January 2026 Submitted via Postal Card
Overall Experience
Overall, this is the best care home I have had experience of (of which there are many). The management and staff are almost all trying hard to get this right. There is a very positive atmosphere and a feeling of warmth and genuine compassion between the management and staff, staff with other staff, and staff with residents and loved ones.
Any concerns or suggestions I have are welcomed and I feel that I and the management/staff are all working towards the best outcomes for the residents.

(I would be happy to discuss ways of improving further.)

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care Home

Thank you so much for your valued review and comments . It is rewarding to see all the positives in your experiences within the home and the care of your loved one and that of all our residents , staff and families . Moving a loved one into care is a difficult decision for anyone and we are glad you made the choice of Elstow Manor .

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Review from Marion S (Daughter-in-law of Resident) published on 7 January 2026 Submitted via Postal Card
Overall Experience

Elstow Manor cared for my mother-in-law for the last month of her life, and hers and our experience was exceptional. As soon as we met Ramona and Nancy, we knew this was the best place for her, and it was. I had recommendations from friends who had had family members there, and seeing they had been awarded "outstanding" for care was the decider. We and she found everything outstanding, her room, her care, the food and most importantly, the wonderful staff. A truly outstanding home from home. Thank you.

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care Home

Thank you for taking the time out to leave such a kind review at a time when you have experienced the loss of your lovely Mum . We appreciate your kind acknowledgement that every aspect of your experience here was outstanding and we will pass this on to the team with our thanks . Thank you for choosing Elstow Manor .

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 June 2025
Overall
Good
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (4) & Events (6)

News
  • 04 Mar 2026

    Residents at Elstow Manor Care Home in Wixams recently braved the rain to spend time refreshing the home’s raised flower beds, preparing them for the colourful months of spring ahead....

  • 04 Mar 2026

    Residents at Elstow Manor Care Home in Wixams recently welcomed pupils from Wilstead Primary School to join them in taking part in the RSPB Great British Birdwatch. The children spent...

  • 10 Feb 2026

    Residents at Elstow Manor Care Home in Wixams recently enjoyed a lively afternoon of entertainment as a travelling theatre group brought a colourful pantomime production of Cinderella to the home....

Upcoming Events

Awards / Recognitions (5)

Accreditations

There are no accreditations posted yet for Elstow Manor Care Home.

Meet the Team (5)

Ramona Stanciu
Ramona StanciuJob Title:Registered Home ManagerJoined: 2024

Ramona has worked in private health care since 2014, beginning her career as a nurse. With many years of experience in various roles managing care services for the residential and nursing sector, she joined Hamberley in September 2024.

"Elstow Manor Care Home is a great community filled with loving care, happiness and laughter. I am very proud to be part of such a dedicated team that continues to strive to deliver a first-class service in a stunning environment. I look forward to welcoming you to Elstow Manor."

Val Foley
Val FoleyJob Title:Customer Relations ManagerJoined: 2021

Val Foley began working in the care sector in 2019 and has been part of the Hamberley team since 2021. A real ‘people person’, Val enjoys supporting families and individuals to find the right care and support within Hamberley’s award-winning homes across Bedfordshire. Outside of work, Val enjoys attending the theatre, musical events and travelling.

“I am the first point of contact for families seeking care at Elstow Manor Care Home, and my goal is to ensure families feel at ease when embarking on the difficult journey into seeking care. I feel very passionate about giving all our residents the opportunity to live their best lives in our homes. I’d love to give you a tour so you can experience the Elstow difference for yourself.”

Gill Crow
Gill CrowJob Title:Business AdministratorJoined: 2022

Gill joined Hamberley in September 2022 as a receptionist meeting and greeting at the front of the house.

She was then promoted to BAA before taking full responsibility as the home business Administrator in 2024.

Oliver Waddington
Oliver WaddingtonJob Title:Wellbeing CoachJoined: 2021

Oliver has been the Wellbeing Coach at Elstow Manor since 2021 when the home first opened.

Nancy Ndambiri
Nancy NdambiriJob Title:Acting Clinical LeadJoined: 2024

Nancy has been a valuable member of the nursing team at Elstow Manor and is currently acting clinical lead in the home .

Frequently Asked Questions about Elstow Manor Care Home

What types of Care is Elstow Manor Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Elstow Manor Care Home have?

There are 80 Single Rooms.

What are the Facilities & Services at Elstow Manor Care Home?

Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Elstow Manor Care Home to the centre of Bedford?

2.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elstow Manor Care Home to verify any information. View our terms and conditions. Elstow Manor Care Home has an Enhanced Service -more info.