Elstow Manor Care Home

Bedford Road, Wixams, Bedford MK42 6FZ
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9.8 71 Reviews
  • Elstow Manor Care Home, Bedford
Elstow Manor is a stunning, state-of-the-art care home offering the highest standards of care and support in spectacular surroundings.

Part of the Hamberley Care Homes group, Elstow Manor features:

- Spacious en-suite bedrooms, beautifully appointed in a range of themes for comfortable and stylish living

- A wellbeing and beauty salon, that includes hairdressing and a nail bar for manicures, pedicures and hand massages

- A bar and an elegant café to enjoy a cappuccino with family and friends, and bright living spaces for socialising across all floors

- A deluxe cinema where residents can enjoy their favourite films or the latest releases in classic style

- A dedicated suite to enjoy private dining with visiting family and friends

Elstow Manor offers luxurious living coupled with a new and innovative approach to truly personalised care. Within the home, you will find the Homemakers of Hamberley. The Homemakers not only provide the highest quality of care but they focus on the tiny details that make each day special for every resident.

Happiness and harmony are at the heart of home life and that is why Elstow Manor has a designated wellbeing and lifestyle coach to ensure that they create a nurturing and stimulating environment for everyone, residents and staff alike.

This personalised approach to care means that the care home can cater for all their residents’ unique wellbeing needs, providing as little or as much support as you require.

Whatever you need to live the life you want, you'll find it at Elstow Manor – book your tour today.
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Care Provided by Elstow Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400

These prices are only a guideline, please contact Elstow Manor Care Home to find out the exact price for your requirements.

Contact Elstow Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Elstow Manor Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Ramona Stanciu (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2021
  • Number of floors: 3

Room Information

  • Single Rooms (80)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (80)

Elstow Manor Care Home Reviews (71)

9.8

Elstow Manor Care Home has a Review Score of 9.8 (9.789) out of 10, based on 40 reviews in the last 2 years.
Over all time Elstow Manor Care Home has 71 reviews.

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Reviewer Connection to Elstow Manor Care Home
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Total of 71, showing 1-20
Review from J M (Daughter-in-law of Resident) published on 19 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother in law is treated with respect and maintains her dignity. She is encouraged to socialise and has numerous daily activities offered to her. The main thing is she always says how happy she is in Elstow Manor which is very important to her family.
Reply from Val Foley, Customer Relations Manager at Elstow Manor Care HomeWe are so happy you chose Elstow Manor for your Mother in Law . She is a ray of sunshine and always smiling . It makes it our pleasure to care for her here at Elstow Manor . You are always welcome to visit .
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Review from J H (Daughter of Resident) published on 19 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father was discharged from hospital to Elstow Manor Care Home 4 weeks ago. The Relations Manager was efficient, which make the move into the home seamless. She was also very sympathetic as my Dad wife had just passed away. In that time Dad has been in Elstow Manor, the care he has received has been
superb. He is now eating more, and very slowly gaining strength. The staff are always willing to help and are approachable when Dad needs something - for example drinks or food. The environment of the home is lovely and has a very calm feel to it.
Reply from Val Foley, Customer Relations Manager at Elstow Manor Care HomeThank you for taking the time to leave us a review at a difficult time for your dad and family . We are grateful that you can see how much the whole team work together to make the experience enjoyable and caring . The outstanding care and dedication of our team is something we strive hard to achieve and we wish all the people who live here to keep happy and contented .. Thank you again
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Review from Daniel H (Son of Resident) published on 19 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has been in respite care at Elstow for about three weeks now and so far everything is going very well. The surroundings are clean and pleasant and all of staff are exceptionally well-motivated, professional and friendly. He is eating better now and we are hoping he start getting stronger and
more mobile soon.
Keep up the good work!
Reply from Val Foley, Customer Relations Manager at Elstow Manor Care HomeThank you for taking your time to leave your experience of Elstow Manor with us .We appreciate that you praise how well we are doing with the care of your lovely dad . This will be shared with the whole team with our thanks .
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Review from Michael S (Son of Resident) published on 12 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was discharged from hospital at short notice but was unable to return home immediately. We needed some residential respite urgently. Val and the Team at Elstow were amazing, within 24 hours they had visited and assessed mum in hospital and arranged for her transfer to the home. Quite an
amazing task for which we will forever be grateful. The Home is quite stunning with all the staff doing everything possible to make the stay as comfortable as is possible. At all times I felt my mum was safe and very well looked after.
Reply from Val Foley, Customer Relations Manager at Elstow Manor Care HomeWe are so blessed to have been able to care for your lovely mum once she was discharged from hospital . It was our pleasure to be in the right place at a time that you needed us . We wish Mum all the best in her new home .
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Review from D W (Friend of Resident) published on 9 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We visited a friend staying at the home after a time in hospital and we were really impressed with the friendliness of all the staff and the welcome they gave us and their caring nature towards her. It is a big home and she hadn't been there very long but as we walked with her to the café any staff
we came across seemed to know her name and say hello to her.
There was a lovely atmosphere and some really personal touches we thought to make the residents feel at home. We were grateful for the time that was taken to answer some of our questions as we were learning more about the home and we also saw some residents enjoying a fun group activity whilst we were there. We are pleased that our friend can be in this home to recover and rehabilitate.
Reply from Val Foley, Customer Relations Manager at Elstow Manor Care HomeWe are so grateful for your lovely review . You are welcome anytime to come and visit and we are pleased that you can recognise how we put every effort and care to detail when it comes to the care and wellbeing of our residents . .. We hope your review will assist those in their time of need when looking for a home for their loved one .
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Review from A J (Daughter of Resident) published on 17 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother, who has dementia, was admitted for 6 weeks respite care after being discharged from hospital following a fall. From the start, the Customer Relations Manager was amazing ensuring her move was quick and easy and kept me informed throughout.


The whole team at Elstow are incredibly welcoming

and really seem to care. They looked after my mother with gentleness and affection. Throughout her stay I felt that she was safe and comfortable and she did too.
Reply from Val Foley, Customer Relations Manager at Elstow Manor Care HomeThank you for your heartfelt review about the complete process and care we gave to your lovely Mum . We always aim high to give the best to our lovely residents and families . Come back and see us again soon.
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Review from M R (Resident) published on 22 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was well looked after. The staff were all friendly and caring. Food was good.
Reply from Val Foley, Customer Relations Manager at Elstow Manor Care HomeWe thank you for your kind review of the home and do hope you are well after your respite stay here . You are welcome to come and visit us any time.
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Review from A S (Sister-in-law of Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was impressed on my visit that the home had displayed notices on the doors that for the day it was a nut free zone. I was having lunch there and my son has a peanut allergy. I found the staff friendly and helpful. Everywhere was clean and tidy, and my family seemed well cared for.
Reply from Val Foley, Customer Relations Manager at Elstow Manor Care HomeThank you for letting us know you enjoyed your visit to your family members and for recognising that we go above and beyond to customer requests and as in your case your nut allergy . We look forward to seeing you again soon .
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Review from Louise W (Daughter of Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum stayed for 2 1/2 weeks respite. She enjoyed her stay and tells her friends it was like a 5 star hotel.
The staff were friendly and caring, taking the time to place her (for meal times) with like minded ladies.
Ia m sure she will be back.
Reply from Val Foley, Customer Relations Manager at Elstow Manor Care HomeThank you for taking the time to leave a lovely review for us and we are now so honoured that Mum has chosen to move back to us . We thrive to maintain our outstanding care here at Elstow Manor and we look forward to welcoming all Mums friends if they would like to visit .
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Review from M A (Son of Resident) published on 6 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad was welcomed into the home and has settled very well. The homemakers are all very caring and willing to help with whatever he needs. Meals are excellent. Rooms very good. Facilities excellent.
Reply from Val Foley, Customer Relations Manager at Elstow Manor Care HomeWe are so very grateful for your kind review . Dad has settled so quickly and is a pleasure to have living with us . You kind words will be shared with the team.
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Review from Carol W (Daughter of Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly environment. receptionist know our names and names of my daughters.
Excellent to have the coffee/drink area lots of spaces to sit, easy to get to and get around. Lovely social area to with with visitors.
My mum always looked well cared for and commented how well she was looked after
and how much she enjoyed her meals especially sitting with other residents. The towels and food on arrival was a really personal touch.
Reply from Val Foley, Customer Relations Manager at Elstow Manor Care HomeThank you for your lovely review and are so pleased that your mum had such an enjoyable stay with us . We welcome mum to come back anytime you need her to stay .
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Review from Allan S (Son-in-law of Resident) published on 11 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Late Father-in-Law was one of the first residents at Elstow Manor and when my Sister-in-Law became unable to care for herself Elstow Manor was the natural choice knowing what incredible care Dad received.


Sadly my Mother-in-Law also recently became in need of a care Home so Elstow Manor was again

the only choice.


The staff take the time to get to know not just the residents but the families too, getting to know the little things about residents that matter the most to make them feel valued for who they are.


So many other homes would benefit greatly by visiting Elstow Manor and learning just how to maintain the dignity and persona of residents. Nothing is either a problem or too much trouble.


My heartfelt thanks to all the staff at Elstow Manor.

Reply from Val Foley, Customer Relations Manager at Elstow Manor Care HomeThank you for such a detailed review and praise of the care , dignity and understanding of not one but three members of your family . It is a privilege to understand each and everyone's individual needs and your support is also a valued benefit in the care of your family members . You are always welcome in our home and the staff all appreciate your kind words .
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Review from P C (Friend of Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a fabulous first week in residential care for my friend! From sadness and an inability to cope with her surroundings, she is now happy, smiling, laughing and relaxing in safe, beautiful surroundings supported by caring and committed staff. It is heartwarming to observe the confidence that the residents
have to join in the many and varied events. Congratulations to the staff for providing such a welcoming environment where residents and visitors are treated with kindness, respect and dignity. Thank you.
Reply from Val Foley, Customer Relations Manager at Elstow Manor Care HomeWe are so grateful that you see how wonderful and caring our home is and that you, as a friend , felt you could come and spend as long as you wanted visiting .. We pride ourselves on treating everyone whether resident or visitor in the highest standards possible . Thank you again
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Review from K H (Granddaughter of Resident) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely and welcoming residential facility. Good to know our loved one is safe and well cared for.
Reply from Val Foley, Customer Relations Manager at Elstow Manor Care HomeThank you for leaving us a lovely review . This is really kind and supports other families when seeking care for their loved ones . We work hard to make sure our home achieves high standards at all times and having such lovely residents living here makes our days special also .
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Review from Emma H (Granddaughter of Resident) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely care home, amazing staff, friendly atmosphere and great facilities. It gives me great peace of mind that my loved one is being well looked after.
Reply from Val Foley, Customer Relations Manager at Elstow Manor Care HomeThank you for taking some time to leave such a kind review . Our team strive to provide the best care and experience to all our residents ... and lovely visitors ! We loo forward to seeing you when you come in again to visit .
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Review from A P (Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During early spring I have experienced extreme breathlessness and vertigo. During that time I have received the highest quality care and supervision. The fact that I am now recovering well is due almost entirely to the staff.
Reply from Val Foley, Customer Relations Manager at Elstow Manor Care HomeWe thank you for your comments at a first hand experience regarding care and dignity received here . The team are grateful to read such kind comments and we are glad you chose to move into Elstow Manor . We also enjoy spending time with you and thank you for being you!
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Review from John F (Husband of Resident) published on 4 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A modern well managed care home where you can leave your loved one reassured they will be safe and well cared for. All staff are pleasant, friendly and conscientious.
Reply from Val Foley, Customer Relations Manager at Elstow Manor Care HomeThank you for taking the time to leave a review following the respite stay here . Your comments are much appreciated . We look forward to seeing you on another occasion when you are needing respite again.
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Review from K F (Son of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father only ,oved in, mid April and we find the home on a different level to his previous home. All the staff interact with him and are all friendly, the entertainment is daily and trips arranged. My father enjoys the food. His bedroom is lovely and along with the ensuite kept very clean. The home
and grounds and excellent.
Reply from Val Foley, Customer Relations Manager at Elstow Manor Care HomeThank you very much for your review which show that you are fully appreciative of the care and support we give to Dad and yourselves .. He is a lovely man who likes to be involved in all our activities . Looking forward to seeing you again soon .
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Review from A M (Daughter of Resident) published on 7 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been at Elstow Manor since December 2022. He has advanced dementia but has remained cheery and hasn't lost his sense of humour. All the staff have always been lovely with him.There have been occasions when we have had to sort various things out with them, but they have always been respectful,
and I have to say more recently everything has improved enormously at Elstow Manor. Dad recently moved up to the newly formed Dementia Unit and we has family are really impressed with it. More activities more time spent with the resident great communication with us re dads care. Everyone is doing wonderful job. Dad enjoys himself immensely.
Reply from Val Foley, Customer Relations Manager at Elstow Manor Care HomeThank you for such a lovely, kind review. We share these comments with the team and are really grateful that you recognise all their hard work. The benefits of the new dementia community are proving to be so positive. Your dad is a great character, and we all adore him.
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Review from Toni E (Daughter of Resident) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum was in Elstow Manor for 3.5 years. During this time her Alzheimer's journey progressed, taking her from being quite active to becoming bedbound and no longer able to feed herself, depending on the staff 100% for all her needs. The staff were always professional, caring, respectful and attentive
to her increasing support needs, carrying out her personal requirements with dignity. After a couple of brief spells in hospital in November 2024 (where she looked like a rabbit caught in the headlights) she quickly returned to her usual contented self once back in her room. Smiling in recognition to faces and voices of home makers and nursing staff she knew.
We made the right choice in selecting Elstow Manor for her last few years, and I will always be thankful for the love, care, comfort and attention she received from everyone there.
Reply from Val Foley, Customer Relations Manager at Elstow Manor Care HomeThank you for leaving such a heart warming review about Mums time spent living here . We all miss her and feel privileged that you chose Elstow Manor when deciding on a care home . We have many lovely memories that were made here and glad she was happy. All the best to your family .
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Current Review Score: 9.8 (9.789)

Overview of Review Score

The Review Score of 9.8 (9.789) out of 10 for Elstow Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 40 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.789 for Elstow Manor Care Home is calculated as follows: ( (393 Excellents x 5) + (62 Goods x 4) + (8 Satisfactorys x 3) + (3 Poors x 2) + (3 Very Poors x 1) ) ÷ 469 Ratings = 4.789
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Elstow Manor Care Home is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 39 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Jun 2025

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 24 Dec 2025

Please contact our home to discuss current availability, we would be delighted to support

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Awards / Recognitions (4)

Meet the Team (5)

Ramona

Ramona Stanciu

Job Title: Registered Home Manager Joined: 2024

Ramona has worked in private health care since 2014, beginning her career as a nurse. With many years of experience in various roles managing care services for the residential and nursing sector, she joined Hamberley in September 2024.


"Elstow Manor Care Home is a great community filled with loving care, happiness and laughter. I am very proud to be part of such a dedicated team that continues to strive to deliver a first-class service in a stunning environment. I look forward to welcoming you to Elstow Manor."

Val

Val Foley

Job Title: Customer Relations Manager Joined: 2021

Val Foley began working in the care sector in 2019 and has been part of the Hamberley team since 2021. A real ‘people person’, Val enjoys supporting families and individuals to find the right care and support within Hamberley’s award-winning homes across Bedfordshire. Outside of work, Val enjoys attending the theatre, musical events and travelling.


“I am the first point of contact for families seeking care at Elstow Manor Care Home, and my goal is to ensure families feel at ease when embarking on the difficult journey into seeking care. I feel very passionate about giving all our residents the opportunity to live their best lives in our homes. I’d love to give you a tour so you can experience the Elstow difference for yourself.”

Gill

Gill Crow

Job Title: Business Administrator Joined: 2022

Gill joined Hamberley in September 2022 as a receptionist meeting and greeting at the front of the house.


She was then promoted to BAA before taking full responsibility as the home business Administrator in 2024.

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Oliver Waddington

Job Title: Wellbeing Coach Joined: 2021

Oliver has been the Wellbeing Coach at Elstow Manor since 2021 when the home first opened.

Nancy

Nancy Ndambiri

Job Title: Acting Clinical Lead Joined: 2024

Nancy has been a valuable member of the nursing team at Elstow Manor and is currently acting clinical lead in the home .

Frequently Asked Questions about Elstow Manor Care Home

What types of Care is Elstow Manor Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Elstow Manor Care Home have?

There are 80 Single Rooms.

What are the Facilities & Services at Elstow Manor Care Home?

Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Elstow Manor Care Home to the centre of Bedford?

2.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elstow Manor Care Home to verify any information. View our terms and conditions. Elstow Manor Care Home has an Enhanced Service - more info.