Submit a Review for Hampton Manor
Gloucester Road, Delves Lane, Consett, DH8 7FA
View Full Details of Hampton ManorLatest Reviews for Hampton Manor
30 October 2025
On entering this home, the friendly atmosphere greets you. The decor and cleanliness is fabulous. I believe the care is 2nd to none. My friend, being 6 stone, is now 7 stone due to the correct care and attention. I cannot speak highly enough of all concerned. Always a cheery welcome and a smile. Thank you, and God bless you all.
29 October 2025
Out late mam was a resident in this " luxury care home" from January 2025 after her dementia gradually got worse, so we decided to put her somewhere where we " thought " she would be safe. Man was quite fit and could move around, walk without any aids. On 21st May 2025, mam got up at 1.30am and left her room to go down the corridor, she caught her foot on a hoist that had been left out and fell flat on the floor, the carer came out and phoned 111 and not 999 where she lay for 2hrs before the ambulance arrived. Mam broke her hip, and had to have an operation, mam was in hospital 6 weeks and never recovered, the home was well understaffed, especially for a dementia floor, was badly managed ( from all levels of management) and the fall was not reported to CQC. Sadly mam passed away on 30th July 2025. And we believe mam would still be here today if it wasn't for the poor management of this care home , it's under the coroners court case now.
16 October 2025
Friendly, helpful staff. Including cleaners & catering.
10 October 2025
Loving, friendly atmosphere in Hampton Manor. My mother has been well looked after & although she was initially apprehensive about moving into the home, she has settled well & is content. I can't speak highly enough of the staff, surroundings, food and activities. Excellent!
04 July 2025
I would like very much to, give a huge and 5 star review of the care a dear friend. The staff are absolutely brilliant, caring, empathetic and genuine. The whole staff from seniors to the cleaning staff have endeavoured to make this end of life passing a gentle one My brother who sat most days has been given as much care from staff and management, with cups of tea and a caring ear to talk to. May I say again to all, a huge thank you from both myself and my Brother.
15 April 2025
My mother came here for respite and ended up turning to permanent care. Amazing staff very clean. We moved her from another home and best decision we've ever made my mind is always at rest now. Can't thank you the team enough
03 April 2025
I would like to say an enormous thank you to everyone at Hampton Manor for looking after my Mother so well She spent the last few months of her life in comfort in your wonderful home. It was definitely a home away from home and she loved it from the day she moved in. I would like to convey to all the staff my deep appreciation for the attentive and exemplary care shown to her at all times. This care was especially appreciated during her last days. I am more grateful than I can say. You do an amazing job and it is very much appreciated. The home was excellent in every way, with a real family atmosphere and nothing too much trouble for the staff. The activities for the residents were excellent. I never dreamt that care homes could be this good until we visited Hampton Manor. Amazing place, Amazing staff and amazing care!
29 March 2025
Gran has settled in so well. Never did we think she would like it. She LOVES it. All staff are caring, approachable and friendly. She receives the best care we could ever wish for. What a beautiful care home! 5*
26 March 2025
Hampton Manor is an amazing and thriving care home. It caters to its individual residents care and support needs. Care is personalised and person centred. The dementia unit is run by some very experienced and caring staff. My Nanna has been a resident for some time now and is always happy, she has her favourites. The activities she does on a daily basis keeps her mind and body active. When you visit, you wouldn't think it was a care home. The environment is so welcoming. My nanna is content and thriving in her surroundings and because of the friendliness of all she is so settled.
26 March 2025
My grandad is at this care home and I would highly recommend it! The place is extremely clean, modern and the care offered is of an extremely high standard. Management and staff are very attentive and the owners constantly check up on my grandad.
04 March 2025
I love this home! It's definitely and example of one that others should follow. Always something going on and dad really loves it there. The chefs do a good job as food is important to him. Very impressive building and the staff are amazing too
24 January 2025
First time using respite and was very relieved that Mam settled so easily. The staff and management were consistently very friendly and helpful. The building is impressive and very well laid out with sunny day rooms and a relaxed atmosphere.
13 January 2025
What a lovely place, I came to visit my grandad and I have to say it's immaculate. The facilities are lovely and the standard of care was great. We were there for their pony event and it was marvellous.
03 December 2024
My partner has been moved from a home nearby as the last home was unable to meet her needs. This new home is able to do this. Very caring in all ways.
03 December 2024
Always spotlessly clean and the staff are always very friendly and helpful. They are attentive to my mother-in-law's needs and support her in a very professional way. The best care home I have visited.
28 November 2024
Mum moved into Hampton Manor seven weeks ago. She has settled so well and I believe this is due to the wonderful staff. The staff are kind and caring and treat the residents with dignity and respect like they were their own family and always with a smile. Nothing has been too much trouble accommodating mum's food and drink choices. Lots of varied activities to keep everyone entertained. Mum loves taking part in them all.
28 November 2024
The whole place is lovely very clean and all staff are so polite. My family is very happy here which is amazing to hear.
28 November 2024
Mam has settled in to Hampton Manor very well. She is joining in with activities and socialising with the other residents and this has improved her mood. The rooms are beautiful and clean the staff are very caring and attentive. All round excellent service. Great to see mam so happy.
25 November 2024
Very pleasant and comfortable environment. The staff are very amenable and positive. Residents are looked after in a diligent and caring way. Problems are minimal because issues are identified quickly and acted upon effectively.
25 November 2024
Delighted with every aspect of care. The staff are very sympathetic and very caring. They are so well trained and respond appropriately to all individuals. A calm and loving atmosphere is always apparent.
Latest Reviews for Hampton Manor
30 October 2025
On entering this home, the friendly atmosphere greets you. The decor and cleanliness is fabulous. I believe the care is 2nd to none. My friend, being 6 stone, is now 7 stone due to the correct care and attention. I cannot speak highly enough of all concerned. Always a cheery welcome and a smile. Thank you, and God bless you all.
29 October 2025
Out late mam was a resident in this " luxury care home" from January 2025 after her dementia gradually got worse, so we decided to put her somewhere where we " thought " she would be safe. Man was quite fit and could move around, walk without any aids. On 21st May 2025, mam got up at 1.30am and left her room to go down the corridor, she caught her foot on a hoist that had been left out and fell flat on the floor, the carer came out and phoned 111 and not 999 where she lay for 2hrs before the ambulance arrived. Mam broke her hip, and had to have an operation, mam was in hospital 6 weeks and never recovered, the home was well understaffed, especially for a dementia floor, was badly managed ( from all levels of management) and the fall was not reported to CQC. Sadly mam passed away on 30th July 2025. And we believe mam would still be here today if it wasn't for the poor management of this care home , it's under the coroners court case now.
16 October 2025
Friendly, helpful staff. Including cleaners & catering.
10 October 2025
Loving, friendly atmosphere in Hampton Manor. My mother has been well looked after & although she was initially apprehensive about moving into the home, she has settled well & is content. I can't speak highly enough of the staff, surroundings, food and activities. Excellent!
04 July 2025
I would like very much to, give a huge and 5 star review of the care a dear friend. The staff are absolutely brilliant, caring, empathetic and genuine. The whole staff from seniors to the cleaning staff have endeavoured to make this end of life passing a gentle one My brother who sat most days has been given as much care from staff and management, with cups of tea and a caring ear to talk to. May I say again to all, a huge thank you from both myself and my Brother.
15 April 2025
My mother came here for respite and ended up turning to permanent care. Amazing staff very clean. We moved her from another home and best decision we've ever made my mind is always at rest now. Can't thank you the team enough
03 April 2025
I would like to say an enormous thank you to everyone at Hampton Manor for looking after my Mother so well She spent the last few months of her life in comfort in your wonderful home. It was definitely a home away from home and she loved it from the day she moved in. I would like to convey to all the staff my deep appreciation for the attentive and exemplary care shown to her at all times. This care was especially appreciated during her last days. I am more grateful than I can say. You do an amazing job and it is very much appreciated. The home was excellent in every way, with a real family atmosphere and nothing too much trouble for the staff. The activities for the residents were excellent. I never dreamt that care homes could be this good until we visited Hampton Manor. Amazing place, Amazing staff and amazing care!
29 March 2025
Gran has settled in so well. Never did we think she would like it. She LOVES it. All staff are caring, approachable and friendly. She receives the best care we could ever wish for. What a beautiful care home! 5*
26 March 2025
Hampton Manor is an amazing and thriving care home. It caters to its individual residents care and support needs. Care is personalised and person centred. The dementia unit is run by some very experienced and caring staff. My Nanna has been a resident for some time now and is always happy, she has her favourites. The activities she does on a daily basis keeps her mind and body active. When you visit, you wouldn't think it was a care home. The environment is so welcoming. My nanna is content and thriving in her surroundings and because of the friendliness of all she is so settled.
26 March 2025
My grandad is at this care home and I would highly recommend it! The place is extremely clean, modern and the care offered is of an extremely high standard. Management and staff are very attentive and the owners constantly check up on my grandad.
04 March 2025
I love this home! It's definitely and example of one that others should follow. Always something going on and dad really loves it there. The chefs do a good job as food is important to him. Very impressive building and the staff are amazing too
24 January 2025
First time using respite and was very relieved that Mam settled so easily. The staff and management were consistently very friendly and helpful. The building is impressive and very well laid out with sunny day rooms and a relaxed atmosphere.
13 January 2025
What a lovely place, I came to visit my grandad and I have to say it's immaculate. The facilities are lovely and the standard of care was great. We were there for their pony event and it was marvellous.
03 December 2024
My partner has been moved from a home nearby as the last home was unable to meet her needs. This new home is able to do this. Very caring in all ways.
03 December 2024
Always spotlessly clean and the staff are always very friendly and helpful. They are attentive to my mother-in-law's needs and support her in a very professional way. The best care home I have visited.
28 November 2024
Mum moved into Hampton Manor seven weeks ago. She has settled so well and I believe this is due to the wonderful staff. The staff are kind and caring and treat the residents with dignity and respect like they were their own family and always with a smile. Nothing has been too much trouble accommodating mum's food and drink choices. Lots of varied activities to keep everyone entertained. Mum loves taking part in them all.
28 November 2024
The whole place is lovely very clean and all staff are so polite. My family is very happy here which is amazing to hear.
28 November 2024
Mam has settled in to Hampton Manor very well. She is joining in with activities and socialising with the other residents and this has improved her mood. The rooms are beautiful and clean the staff are very caring and attentive. All round excellent service. Great to see mam so happy.
25 November 2024
Very pleasant and comfortable environment. The staff are very amenable and positive. Residents are looked after in a diligent and caring way. Problems are minimal because issues are identified quickly and acted upon effectively.
25 November 2024
Delighted with every aspect of care. The staff are very sympathetic and very caring. They are so well trained and respond appropriately to all individuals. A calm and loving atmosphere is always apparent.